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Carbar

Carbar

3.6 from 37 reviews · View Statistics
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Reviews

3.6
37 reviews
  • Product Quality
    4.3 (19)
  • Return Claim MadeYes (0) · No (25)
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Horrible Customer Service

published

The people I spoke to had horrible customer service skills… they had absolutely no emotion in their voices, sounded like a bloody robot and were really blunt. They make you pay an upfront fee which is extremely high compared to other places, they don’t tell you the waiting period is over 6 weeks!! The upfront fee is paid even before you are approved and if they don’t approve you, they don’t give you a reason. I make $100,000 a year and was told I couldn’t afford it so I went elsewhere and brought an $80,000 car. Stay away horrible experience.

Incentivised Review No
Carbar
Carbar TeamCarbar
Jessica S.
Jessica S.Sydney, NSW

very happy!

published

Great alternative to financing a car of buying a used one. The process was easy, signed up online browsed the car options and submitted my request. They unfortunately couldn't get the exact car I wanted within the time frame I was looking at, but the team was really upfront/honest and helpful/proactive about it. They found me other similar options and managed to get the car to me within the expected time window. Coordinating the delivery was super easy, car was spotless, and the team even followed up to see how I'm doing. Great customer service, would recommend if you are open to what car you get and able to allow a couple weeks. To me, that's no problem considering the alternative - finance or buy.

Product Quality
Incentivised Review No
Return Claim MadeNo
Carbar
Carbar TeamCarbar

Hi Jessica, thank you for taking the time to provide your feedback and we are thrilled to hear about your experience.
Please feel free to reach out if you need any further assistance. Stay safe and happy driving!
- The team at Carbar.

Kesia Gomes
Kesia GomesGreater Melbourne (Inner), VIC
  • 2 reviews
  • Verified

Disorganized and dishonest service

published

Announcement of cars that are not available, charge fees before subscription is approved, extremely long waiting times and then no delivery at all. Total failure.

Incentivised Review No
Return Claim MadeNo
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Mili
MiliGreater Melbourne (Metropolitan), VIC
  • 2 reviews

Hustle free subscription and service

published

Very simple process to subscribe, great service, had a car of my choice delivered to my home at agreed date and time. No any hustles, I’d strongly recommend the carbar and their service to anyone looking for a car.

Product Quality
Incentivised Review No
Return Claim MadeNo
SandJ
SandJ
  • 2 reviews

A+ vehicle and service.

published

Started a car subscription in December. A++ service to date. Helpful sales and service teams with great follow up on questions etc. some delays but likely just due to the Xmas period.
Car in good order and super clean when dropped off. Had minor service done this week with loan car provided while the work was done. More than happy to recommend CarBar.

Incentivised Review No
jamieah1986
jamieah1986Sydney, NSW

Brilliant service

published

We’ve had our Carbar subscription for a few months now and we couldn’t be happier. The ease of getting set up and the prompt deliver was a dream and the car has been more than satisfactory. For the price we pay for the subscription we have this makes so much sense. Much prefer against the old format of leasing or buying second hand.

Product Quality
Incentivised Review No
Return Claim MadeNo
Paul W
Paul WGreater Melbourne (Inner), VIC
  • 2 reviews

Just what I needed to help me navigate COVID's travel restrictions

published
Product Quality
Incentivised Review No
Return Claim MadeNo
J lenn
J lennSydney, NSW

Great service.

published

The car was easy to pick up. everything done for you, with the car ready to go . Highly recommend this service.

Incentivised Review No
Joanna Kingston
Joanna Kingston
  • 5 reviews
  • 4 likes

Absolutely disgraceful

published
Incentivised Review No
Return Claim MadeNo
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Terry
TerryMid North Coast, NSW

An easy process with a pleasing outcome

published

Booked the vehicle 6-weeks ahead of my requirement and the delivery at the scheduled time and location occurred without a hiccup. The car appeared as new despite more than 44,000km on the odometer and the Carbar representative was happy to spend time to highlight the features and ensure I was happy.
Two issues are that only one key for the vehicle is provided and despite initially thinking the 26,000km limit per annum was well within the realm of my expected travel demands, I now find this restriction quite onerous.

Product Quality
Incentivised Review No
Return Claim MadeNo

5 stars and highly recommend

published

Great product, friendly staff, timely updates. Easy to connect to Carbar over Facebook as well! Definitely works for anyone looking for flexibility!

Incentivised Review No
Michael
MichaelSydney
  • 3 reviews
  • 2 likes

Friendly, professional, take away all the hassle of owning a car

published

Been with carbar for 6 months and i think will just stay on car subscription permanently, they are every professional and friendly. the price per week is very reasonable that when compared to the isnurance, rego, cost of any needed repairs, etc it's arguably cheaper than owning !
I love the convenience of it and their excellent service !
recently found out can add my partner as a driver too which is amazing !

Product Quality
Incentivised Review No
Pavel
PavelSydney, NSW

Great service. Good people

published

I love Carbar. They were so good at explaining the situation, what needed to happen and what i needed to do. Got my car in 3 days and couldn't be happier with the outcome. Special thanks to Antonio.

Product Quality
Incentivised Review No
Return Claim MadeNo
Travis E.
Travis E.Canberra 2600, ACT

Used Car Dealership: Exceptional service

published
Product Quality
Incentivised Review No
Return Claim MadeNo
Samuel C.
Samuel C.Greater Melbourne (Inner), VIC
  • 2 reviews

Amazing service. And great choice of cars.

published

I love Carbar and this subscription model. Suits my lifestyle. The start was a little bumping in getting the actual car, but that can be expected with COVID. Gurmyn was amazing and thanks so much for the great service.

Product Quality
Incentivised Review No
Return Claim MadeNo
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