I purchased a new vehicle (via Ratesetter Finance) through Car Connect recently. The overall experience is pretty good as the salesmen are likeable and make the process somewhat simpler for you (which is the key reason I wanted to use them).

The dealer delivered the wrong car on the day and without the floor mats as promised but made up for it by getting the correct car delivered later in the day. The mats were received a week or so later. Minor hiccups in the scheme of things and certainly not the fault of Car Connect.

The issue for me was ...Read more

I've bought two cars now through Car Connect. This is a great business that's been around for a while. They specialize in sourcing quality cars both unusual and special imports. They have a reputation for outstanding quality, honesty, and integrity. I've enjoyed doing business on both occasions buying from Car Connect. People like Anthony McFarlane, Arrel Aussieker are specialists in sourcing the best deal and in arranging finance in a most appropriate manner. The buying process is easy, and I left with a great deal on my cars. The team is...Read more

I went to car connect looking for a new Volkswagen and I definitely won’t be going back. Their communication with me was poor, slow and untimely and eventually I found out, after some sternly worded emails, that the car that had apparently been confirmed for me was nonexistent and I’d have to wait four months for a factory order - at least I got my deposit back. I’m also disappointed to say that I received a call from a ‘manager’ there and he used a number of intimidating and guilt tripping tactics to try and keep my business. The only person w...Read more

I bought a new car with Car Connect but the truth is I had to bargain alot alot alot, i thought you guys did the work for me? every time you provided an offer i had to counter it, i could of just done the same thing at a dealer and may of gotten a better deal and less a fee of $450 for your "service"

Once the car price was agreed to i again went online and checked if i was getting ripped off before i gave them the deposit they were so desperate for, once i checked online for cheaper prices i advised the guy that okay im being ripped off and p...Read more

My wife and I bought 2 new vehicles (late 2018 & 2019) through Car Connect. We did our homework on what we wanted, which was not totally standard and we had a strong idea on what would be a good price for what we were looking for.

Our contact was mainly with Kurt but we did have interactions with other staff and we couldn't have asked for better. Kurt was knowledgeable, easily accessible and would call back in a very short time if I left messages. Being the first time purchasing cars this way, I was making lots of calls, more than I needed to...Read more

I was offered the services of car connect after my finance was settled with Stratton.
Knowing what car I wanted and what I could get at a dealer or private sale I was sceptical but accepted a phone call from Anthony at car connect.
Prior to the call I had read these reviews and had a fair idea what would happen and I wasnt far wrong. Anthony called and explained the process, asked what I wanted and proceeded to tell me it would be a tough ask to get what I wanted in my budget.
He came back to me with two options, both of which I declined as ...Read more

Buying a new car over the phone with a company I had only just come across on the internet seemed a little scary to be honest. However, having read all the 5 star reviews here on Product Review I decided to take the plunge. I am glad I did. Jordan and Shae gave a seamless service from the initial contact on Monday morning through to delivery of our new vehicle on Friday morning. There was no messing about, the first price offered was (in my opinion) the correct/real price that I had already decided I was willing to pay. So no stuffing arou...Read more