- Verified customer
The best way to buy a car
This is the second time that I have used Car Connect and on both occasions Evette sourced what I wanted for thousands less than I could negotiate with a dealer. The delivery service is so valuable for someone living out of the major metropolitan areas. I wouldn't buy a new car any other way.
Evette, you are a star!
Thank you Evette for helping deliver our beautiful 200 Series Cruiser on time and at a great price even after some challenges along the way! We are wrapped and very happy with the car and the efforts you made to get our desired outcomes!! It is very much appreciated. Jeremy and Billie
- Verified customer
I went to car connect looking for a new Volkswagen and I definitely won’t be going back. Their communication with me was poor, slow and untimely and eventually I found out, after some sternly worded emails, that the car that had apparently been confirmed for me was nonexistent and I’d have to wait four months for a factory order - at least I got my deposit back. I’m also disappointed to say that I received a call from a ‘manager’ there and he used a number of intimidating and guilt tripping tactics to try and keep my business. The only person w...ho actually kept me in the loop was my financier; between my financier and I we found the exact same car I wanted without Carconnect. EDIT: Happy to say that I have been contacted by Carconnect and am confident that they will take the necessary action to ensure that no one has a similar experience.
- Verified customer
Wouldnt recommend as its exactly the same as a dealer
I bought a new car with Car Connect but the truth is I had to bargain alot alot alot, i thought you guys did the work for me? every time you provided an offer i had to counter it, i could of just done the same thing at a dealer and may of gotten a better deal and less a fee of $450 for your "service"
Once the car price was agreed to i again went online and checked if i was getting ripped off before i gave them the deposit they were so desperate for, once i checked online for cheaper prices i advised the guy that okay im being ripped off and p...rice was not good enough as the dealers im looking at online have it cheaper then what you just offered me like what the hell?.... like cmon why am i doing all this work to get a good deal? So of coarse he than provides me a lower quote and im thinking like why the hell didnt you just offer me that quote to start with and why are we playing games. anyway after like 3-4 back and forwards on price we finally got to a price i agreed with after ME doing all the work and research online for best prices. Positively though the car was delivered to my house with a full tank and the guy was super friendly and showed me the features on how to use things and then the guy took my trade-in....
Very happy customers
My wife and I bought 2 new vehicles (late 2018 & 2019) through Car Connect. We did our homework on what we wanted, which was not totally standard and we had a strong idea on what would be a good price for what we were looking for.
Our contact was mainly with Kurt but we did have interactions with other staff and we couldn't have asked for better. Kurt was knowledgeable, easily accessible and would call back in a very short time if I left messages. Being the first time purchasing cars this way, I was making lots of calls, more than I needed to...in retrospect but nothing was a problem and all my questions were answered. It would be great if all customer service interactions were on par with Kurt's and the staff at Car Connect. We received our vehicles at a great price and the after sales service with Car Connect was excellent. I would definitely buy our next vehicles through this same process. Thanks Kurt & the CarConnect team.
I was offered the services of car connect after my finance was settled with Stratton.
Knowing what car I wanted and what I could get at a dealer or private sale I was sceptical but accepted a phone call from Anthony at car connect.
Prior to the call I had read these reviews and had a fair idea what would happen and I wasnt far wrong. Anthony called and explained the process, asked what I wanted and proceeded to tell me it would be a tough ask to get what I wanted in my budget.
He came back to me with two options, both of which I declined as ...
Buying my Ford Mustang is a dream come true .
Thanks to Kurt at car connect buying my dream car made life easier all the leg work done wrapped up with extras made it feel even more special. Thanks Kurt at car connect . I will recommend your service to everyone looking to purchase another car.
What a great experience ..Kurt and Terry we’re absolutely fantastic.. buying a new car can be stressful especially with negotiating with dealers , trying to get a good price . Car connect made this so easy for me .. they found the car I wanted at the best price .It was delivered to my house with a full tank of fuel .. I didn’t have to do anything ..I would seriously recommend Car Connect to anyone . You just need to know what car you want and let them do the rest .
My new car is awesome .. very happy customer ..
Very professional and effective service
Buying a new car over the phone with a company I had only just come across on the internet seemed a little scary to be honest. However, having read all the 5 star reviews here on Product Review I decided to take the plunge. I am glad I did. Jordan and Shae gave a seamless service from the initial contact on Monday morning through to delivery of our new vehicle on Friday morning. There was no messing about, the first price offered was (in my opinion) the correct/real price that I had already decided I was willing to pay. So no stuffing arou...nd with negotiation, or slowly drip-feeding of offers over a number of days that some of the other car brokers irritatingly employ. We had secured the car within 2 hours of our first telephone conversation and the car was delivered to our door within 5 days...not too shabby! Provided you have done your research and know exactly what model/spec/inclusions you want this a painless and convenient way to buy a new car at a good price and I would not hesitate to recommend Car Connect to my family and friends.
- Verified customer
Best car buying experience ever!
The whole process took 6h and I didn't have to leave the house. I got a good price, ~2000-3000 saving. Jordan, my consultant, was very specific and happy to answer all my questions. I will be back if I every decide to buy another car.
Best service !
This is the second time i have gone through car connect, and it would have to be one of the most pleasant and professional experiences i have had had. Looking for a car has never been easier and the representatives have always been amazing from the start of the process till the end. I will definitely be reffering family and friends!
Honest and Professional
First time buying a car on the internet and happy we chose carconnect to purchase a secondhand Subaru Impreza. Jon has a professional attitude and manner and most important he is honest. Really happy to talk to Jon on Face Time and to see the car even started it up and looked under the bonnet. The car came with a 3 month/5000 km warranty which is comforting. We traded in my partners car and agreed to get the car delivered by truck and the trade in picked up. Car was delivered 4 days prior to ETA and trade in was taken back to Sydney. My partner is so happy with the Subaru Impreza. Thank you Jon
Best way to buy a new car
This is my second time using Car Connects services to purchase a vehicle. Once again I am very satisfied with it. Anthony and Steven had a very professional approach and I couldn't be happier with the service they provided, they gave me the best deal. They made everything simple and easy that I didn't need to worry about anything and had no headaches, my car was delivered on time and very easily. I highly recommend Car Connect if you're looking for an easy way to buy a car.
Everything happened so fast!
From financing, to ordering and picking up the car everything happened so fast. Thank you Evette and carconnect for helping us with our 1st new car. Evette was pretty awesome in helping us find the best deal out there. Two thumbs up for the great service!
Amazing service to deliver a fabulous car
I spoke to Evette on Monday morning 27 May and she had organised the order for my fantastic RAV 4 Hybrid by that afternoon - amazing service. I have just taken delivery from Tony who kept me up to date with delivery times and ran through all the details after he unloaded my car. Thanks everyone
Great way to buy a new car
Many thanks Damien and Kurt at Carconnect for their support in buying my new car. Firstly, Damien was fabulous in his turnaround in finding me a car and doing a superb deal (less than 24 hours). He was friendly, professional and prompt. Kurt has been exceptional in getting all the admin elements completed and ensured the delivery of the car (all less than a week). My new Audi SQ5 has been delivered and its beautiful. I can't believe I only found this avenue to buy cars via internet searching, now I am telling all my friends. Thanks again Damien and Kurt, my appreciation for making it so easy and smooth.
They will save you time and money!
My consultant Jordan was very professional and got us a great deal on our Honda. Had a new car purchased in under three hours for $2000+ less than a dealer was offering on a demonstrator. Definitely recommend getting in touch with carconnect if you're shopping for a car!
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Questions & Answers
how does it work? Is the car under a lease contract?
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