AI reviews summary
Pros
Cons
Verdict
Overall sentiment for CarMatsCulture is largely positive, with consumers praising the superior comfort, custom fit, and vibrant aesthetic appeal of the mats. While a number of buyers experienced challenges with delivery timeframes, communication, or minor fit variations, the majority of customers report satisfaction with the product's durability and ease of cleaning. Prompt and helpful after-sales support from staff is frequently noted as a strong point when resolving individual product issues.
I'm really happy with these mats on my new BMW M2. I liked that the footpad colour on the driver's mat had different colour options. Makes the car look and feel more premium. I decided on shadow black mats to give good contrast to the exterior grey colour of the car.
Considering they are cut to order, they arrived in reasonable time. The color is gorgeous and im so happy i dont have to vacuum the car carpet anymore. With these, i just shake them off...so easy and my car floors are always clean. Very happy with this purchase
Reviews with attachments
Love my car mats in the purple Would really love you guys to make a dash mat in the purple to make my car really pop
Absolutely amazing and very well made. Definitely recommend. Never had floor mats that have suited my commodore wagon so well.
LOVE my new car floor mats! I was so nervous ordering them from a Facebook post as normally I would like to see and touch what I'm going to buy. The wait was nerve tracking as well as I started doubting myself, wondering if I'd done the right thing. WOW, 1 week later they arrived. I got the delivery notification and couldn't get home fast… Read more
enough! They are certainly sturdy with a bit of weight in them and the backing really grips to your carpet. The additional Velcro backing steps are also provided to keep them stable. Totally love the Bondi blue colour and I'm pleased I selected the black heel pad for the driver's mat. Due to this they gave me a bonus of the step mat which has come in handy already. I've used it on the entry from my garage to the Kitchen. Totally recommend and I've noticed a big difference where sand is involved. It just disappeared into the mat and they still look clean. My only disappointment was I couldn't afford to get a boot mat at the time. Will have to save for that now :)
Great mats perfect for my car and shopping bags don’t slip in the back any more!
- +3
Absolutely satisfied with my experience with Carmatsculture! From before purchase all the way to after receiving the mats, their customer service was outstanding. They were very accommodating with all my inquiries and always responded professionally and promptly throughout the whole process. There was a slight fitting issue with the trunk mat… Read more
initially, but they immediately corrected it and sent a replacement that now fits Lancey’s trunk like a glove. That level of after-sales support really gave me confidence in the company.
I originally wanted the Daytona Yellow, but I ended up choosing the Vivid Burgundy — and honestly, it blends perfectly with Lancey’s colour and gives the interior a classy premium look.
Highly recommend for anyone like me who hates seeing dusty fabric mats These are low maintenance, easy to clean, and make the car interior look so much cleaner and more refined.
Tip for future buyers: sending your rego number via email (optional) can really help them achieve a more accurate and perfect fitment.
Will surely purchase again in the future. Thanks again, Carmatsculture!
Didn’t expect car mats to be something I’d rave about… but here we are. The mats from @carmatsculture are SO good under bare feet. Soft but still structured, not that hard plastic feel. I’m constantly jumping in and out barefoot and they actually feel nice to stand on (which says a lot ). But also so easy to shake out dirt and sand! And for… Read more
Brian in the back of the ute… game changer. He’s way more comfortable, no slipping around, and they give him a bit of grip + cushioning which I love for his joints.
They’re custom fit so everything sits properly in my new Ford Ranger (no bunching or sliding), and they’re easy to clean which matters with a dog that brings half the outdoors home with him.
One of those upgrades you don’t think about… until you have them.
- +1
For my '24 ranger wildtrak. Amazing Mats! Quality is 2nd to none. Cushy feel under the feet. And paying that little extra for drivers foot pad is A+... the underside material, very strong! Wont ever slide. Super happy. Back seat 2 foot wells and middle section - 3 pieces but seamless fitment when put it. Show 5 replies
These guys have been very good to deal with, with making a one off size I wanted so I could make my own cut out to suit my needs on my excavators floor. Show 3 replies
Love them in my Jimny and the colour i love. They are perfect. Show 3 replies
This car formats. it well fit into my Hyundai Santa Fe 2010+ it’s matching with the colour interior. it also will durability and it’s easy to clean off any dirt or sand. Show 3 replies
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- +2
Awesome car mats, practical, comfy and looks great. Highly recommend! Show 4 replies
Latest follow-ups
The mats are so soft on your feet.They make my car look so nice.I also purchased a boot protector I love it.I can now rest the grocery backs on the boot then into the boot knowing they will not damage the boot. Show reply
Follow-up · The protector stays put due to the velcro i have attached to it.The mats still look new.They are easy as to clean i just shake them out.I have never had to hose them clean as I dont go to the beach or where there is alot of dirt.
Brilliant car mats – It only took Max 2 weeks to be delivered from Melbourne to Perth absolutely love them the colour is perfect the fit is perfect definitely will tell others love the thickness and the feel love that they stay put with the Velcro so easy to navigate the online store and checkout was a breeze for a oldy like myself Show reply
Follow-up · Totally love them still, so easy to clean, they still stay in place, I brought mine for kia cerato hatch and they definitely out do all other mats, I would 100% recommend them to anyone,
Great quality mats. The colours are sensational Lost 1 star due to some issues due to some issues with a boot mat sent that didn’t fit. It was eventually sorted out and the new mat fits perfectly
Follow-up · Mats are great. Fantastic colors and very durable. Return/replacement process needs to be looked at and improved
In-depth reviews
**UPDATE** Since posting my original review (see below), I have managed to come to an agreement with the company. They have been very helpful, and while I still have the mats, they have offered a small refund since I was not completely satisfied with the fit. The mats are very nice, I just wish they fitted perfectly. In any case I am happy… Read more · 4
overall with the outcome.
(Original review below).
Postage times are pretty slow and while the car mats feel very nice and look great, they do not fit as well as what they claim. I bought an entire set and have contacted customer support with my dissatisfaction, but I have been told that a 1-2cm gap in the boot liner can be normal, and that "Our mats are designed not to extend over the elevated sections of the floor" (direct quote from an email response). Considering the cost of these mats, this is simply not good enough. For what these mats cost, I expected a much better fit without gaps and for the elevated sections of the rear floor to be covered as well.
While are they good, I don't think they are as good as what we are led to believe, and the price is too high.
If you are considering these mats, just be aware that the fit is not going to be perfect and and some sections of your car floor and boot liner won't be covered.
It was fairly easy to make the order online. On hindsight, I should have seen the first red flag when I noticed they did not have a business contact number. I made the order for the mats and a steering wheel cover on the 1st of December. It's the… Read more
7th of January now. I have been asking for a refund (through email as that is the only way you can contact them) as I never received the products intended as Christmas gifts. After some correspondence, I was offered a boot mat to be sent with the products as compensation, even though I have been adamant about getting the refund because Christmas is already past. Last email from them was from 31st of December. They have not replied to my succeeding email since.
UPDATE: 9th January all of a sudden I received several consecutive texts in the afternoon saying the items were about to be delivered, and just within a few minutes they were. No boot mat though. I did not open it initially but emailed cs straight away to ask about how they will get it back so I can get a refund. Nope. Again, they were telling me to try it out and hope that I won't send it back. There's no winning with this company.
LESSONS: Don't order unless you don't mind waiting a while. Don't order as a gift because it will not arrive on time. Never expect a refund because they will say and do everything to not give you a refund.
I am not changing the rating because I am not happy at all with this exchange and I will always give this honest review to whoever asks me about it.
Follow-up · To answer follow-up questions, 1. other than the lack of a phone contact number, the website did seem legit which is why I ordered. Plus they advertise everywhere, it seems. 2. I used Google Pay. 3. I did not receive order confirmation straight away but it eventually came along with tracking information. However, when I tried to check the TGE… Read more
⭐⭐⭐⭐⭐ 5 Stars – Fantastic Customer Service and Quality Car Mats! I absolutely LOVE my Jacaranda Mist purple car mats from Car Mats Culture! They look fabulous, and I’m always getting compliments on them! After noticing some wear on my driver’s side mat, I contacted the company about a warranty replacement. The entire process was incredibly… Read more
quick, easy and hassle-free!
My warranty claim was approved without any fuss, and they replaced my driver’s mat at no cost with an improved, more durable version featuring an additional protective heel pad. I absolutely love it!
A special thank you to Cristina, their Customer Support Specialist, who was wonderful to deal with – friendly, professional, helpful and efficient throughout the entire process.
It’s so refreshing to deal with a company that genuinely stands behind its products and honours its warranty commitments without making customers jump through hoops.
Beautiful products, excellent customer service and a company I would happily recommend! Thank you, Car Mats Culture, and especially Cristina!
Positive reviews
I had an issue with the first set not fitting correctly but they offered to send me a kit to mark up my own custom mats. I got them today, they fit perfectly. Thanks.
I can’t recommend these enough, I am a dog trainer and also have dirty shoes getting in and out of my van but these mats have made the world of difference with keeping the cab clean. The customer service was amazing as well, I had an issue with my original mat and it was replaced without question.
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I’ve used CMC twice now and really can’t fault their product or service. Most recently, I wanted a custom size mat for our golf cart (because I know how good the car mats are!!), Cristina was so helpful and quick to reply to my queries. The product arrived as discussed and my Husband couldn’t be happier!
Negative reviews
Misleading website images and disappointing customer service. I ordered the premium car mats for my Kia Sorento. On their website, when you select the "Full Set," the main product image clearly displays a driver's mat with a heavy-duty black heel pad and a continuous, one-piece rear mat covering the center hump. What arrived was a plain driver's… Read more
mat with no heel pad and split rear mats that leave my center carpet exposed. When I contacted customer service with video proof that their website explicitly shows these features upon selection, they dismissed it, claiming the images are "for reference only." Very disappointed with the misleading advertising and lack of accountability.
I was wanting to purchase a boot liner for my 2026 Suzuki Jimny 3 door. I made an enquiry listing the make, model, size of the vehicle (3 door) along with the product I was enquiring about, wishing to see photos to see how it looked. As a 3 door Suzuki Jimny allows for the back seats to be folded down, one at a time, I wanted to know if the boot… Read more
liner would allow for this, or did I have to remove the boot liner to fold a seat up (keeping in mind this particular model doesn't actually have a boot unless the seats are folded down). I recieved an email back asking for further information including the model and size (3 or 4 door) - I happy provided this again, assuming that it was missed. The reply I recieved to my enquiry was a link to the product & instructions on how to purchase. Again, I had listed the product I was enquiring about & can easily see how to make a purchase. I was enquiring about photos of the product as the website does not have photos of the product in question. Again, I asked for photos, and have not recieved any reply since. I question the validity of this company & whether they do supply products after ordered as they don't seem to be able to provide information about the products they supply. Be wary when purchasing from this company.
Nearly 3 week turn around from order to delivery, very ordinary customer service, not even a “sorry for the delay” Wouldn’t recommend on my first buying experience
Recent reviews
Great looking mats. The ordering and website was easy to use. Quick delivery. Love the different colours to make my new car more personable. Would recommend and wish I had done this with my old car.
The materials might be ok but the fit for the 2026 Subaru forester is disappointing. The width and length much shorter than original mats. So not protecting the floor carpet near the door step at all on the drivers side. And the heel pad is in the wrong position. Not recommended for the Forester
Amazing customer service! I asked a heap of questions and they were answered to promptly. I even asked if they could send some sample swatches out to check the colour out in real life, and to see if it would complement my car. That level of service, as well as the ability to have a sample in person assured me that the purchase wouldn't be… Read more
regretted. When I received the mats, it was high quality and it definitely worked well with my car. I would definitely recommend this company to anybody who is looking to have a little colour pop with their floor mats.
I was unsure if the mats would look good in my Golf GTI, replacing carpet mats, would they look a bit too industrial?. I was also unsure whether the ‘burgundy’ colour would look more red, like the photos, and I am happy to say not only is the colour very red (a good thing!) but they look great in my car and match the black and red interior style. … Read more
I bought the full set including the boot mat (not photographed) and they all fit perfectly and grip the interior carpet so they don’t slip. Customer service also very helpful.
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Hi Erica, we're truly sorry to hear about the… Read more (+3 replies)