Carpestology

Carpestology

5.0

127 reviews · Statistics

PositivevsNegative
99% · 1261 · 1%
Customer Service
5.0 (25)
Transparency
5.0 (25)
Timeliness
5.0 (25)
Job Satisfaction
5.0 (24)
Rates and Fees
4.8 (6)
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Reviews

127 reviews
kayleigh p.
kayleigh p.

So grateful

Professional, excellent and speedy service making my carpets look better than when I moved in. Furthermore, flexible with times to make it suit. Icing on the cake is the price!
Highly recommend

GRbris
GRbris South East Queensland, QLD · 5 posts

100% the best place for carpet/upholstery cleaning in Brisbane.

Happy shopper
Happy shopper South East Queensland, QLD · 3 posts

Great job Matt!

Our two almost new navy blue couches were looking dreadful after the new puppy laid claim to them. Once we got the puppy under control we got on to Matt who promptly arrived a few days later and cleaned and sanitised them and now they look like new again. We also asked him to clean our bedhead while he was here as it was looking a bit old and sad and it also looks fabulous. Thank you Matt and I will be in touch next year.

Katie
Katie South East Queensland, QLD

Amazing upholstery cleaning

Our couch was so mouldy and damaged, but Matt was able to completely transform it to look brand new. Couldn’t recommend more. Very professional and saved us thousands in a new couch

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Gail
Gail · 2 posts

A fabulous job by Matt

Matt took great care in doing a thorough clean which resulted in the carpets looking the best they have for years. He listened to my concerns regarding the tracking marks, explained what he would do to address the situation, and then got on to deliver the job efficiently. It was obvious Matt knew what he was doing. He sanitised them thoroughly as he knew I had a little one coming to visit. Unlike others who have turned up late - sometimes not at all after I had moved all the furniture in readiness, and with the wrong equip after having been told it was a top floor apartment, this was a completely stress free experience. I would use no-one else for my annual clean. Thank you Matt.

Customer Service
Transparency
Timeliness
Job Satisfaction
Rates and Fees
Marion
Marion · 2 posts
 · Verified

Amazing Job!

Will definitely be using Carpestology again. Technician was on time and very thorough, he was very surprised to hear that the carpet had already been 'professionally cleaned' by another company. Got a full carpet cleaning and flea treatment. Good communication as well. Highly recommended.

Happy Customer
Happy Customer  South East Queensland, QLD

Great job!

We have used Carpestology twice now for carpet and flea cleaning and both times the results and customer service has been exceptional. I will definitely be using them again in future.

Jaime
Jaime

Highly recommend!

It is always a pleasure to deal with Matt. Good communication, prompt responses and high attention to detail. Matt recently cleaned our fabric lounge and it has come up as good as new.

Jackie
Jackie South East Queensland, QLD

Great job.

Matt reminded me of how businesses used to be run.. punctual, clear explanations and excellent communication with the customer. On top of this, Matt delivered a top class job on our carpets and pest control. We will definitely be calling him back for next year.

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Angela
Angela

Absolutely fantastic service.

Job was so thorough. We are so happy and will definitely use them again. Nothing was a priblem and were bery punctual. Thank you very much for your great customer service.

Sol F.
Sol F. South East Queensland, QLD

The very best carpet cleaning Company I’ve ever used

I’ve always lived in places with lots of carpets and used quite a few services over the years. This is by far the best carpet cleaning services I’ve ever used. Reliable, super well prices, friendly and effective. Definitely recommend them!

Katarina
Katarina  South East Queensland, QLD

Expert. Professional. Prompt. Excellent

I only had a small area of carpet to clean. Most places were trying to charge me for a 3/4 bedroom house. Carpestology did a great price for me and were highly professional. Matt was polite, on time and did superb job. I will definitely use them again and would highly recommend you do too!

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Kaye
Kaye

Personable and efficient carpet cleaners

The service was very well priced and our technician, Matt, was very personable and efficient - would highly recommend! I will be booking him in again the next time we need our carpet expertly cleaned.

Lovey
Lovey South East Queensland, QLD · 2 posts

Leather lounge suite cleaning

Matt from Carpestology has cleaning carpet in our rental properties for the last few years and has always done a great thorough job. He is punctual and easy to relate to . When our leather lounge recently required cleaning I asked if he could clean it . He ensured he had the correct leather cleaning product and soft sponge to clean the leather . His attention to detail was amazing and the pale grey leather lounge looks and feels so much cleaner. I fully recommend Matt from Carpestology for all carpet and all lounge suite cleaning . Karen

Dee
Dee South East Queensland, QLD · 3 posts

Swift response and thorough job

Another carpet cleaner cancelled at the last minute and Matt attended with only 24 hours notice. He did an excellent job and I will be booking him again next time.

Questions & Answers

marthee
marthee · 

Hi,
How much is the termite inspection at Tingalpa QLD.

Thanks,

Mark

Guest
Mrs S
Mrs S · 

Hi Matt and Rihanna,
Been checking out the great customer posts, which indicates to me you really know your stuff!
Please please can advise me further the whole, Chloride dioxide solution for unruly pet stanch. Will this discolor carpet etc ... My daughter has left her room open several times and as a result we have that dreaded stench to deal with....worse on hot days.....many thanks

Carpestology
Carpestology · 

Hi Mrs S, thanks for the question. First about the discolouration, probably there is no way to remove it as they possibly change the fabric color permanently. You can just dye the carpet with darker color to hide them. Regarding the smell. Yes we can do chlorine dioxide first the flood the carpet with the chemical to destroy the smell. If im right, you mentioned its just 1 room. The whole process will take about half a day to do and it cost about $500. I think it might be cheaper to buy a new carpet as its not economical to clean it. Again, we are more than happy to help. Hope i could help.
Regards,
Matt

Guest
Bronwyn
Bronwyn · 

Hi How long drying time & availability? thank you Bronwyn

Carpestology
Carpestology · 

Hi Bronwyn,
Depends on carpet quality and conditions, will take about 3-6 hours to dry.
Please call us on 0406334443 for availability.
Regards,
Carpestology

Guest

Get an answer from our members and Carpestology representatives

Details

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Contact info for Carpestology

Mon8:00 am - 4:00 pm
Tue8:00 am - 4:00 pm
Wed8:00 am - 4:00 pm
Thu8:00 am - 4:00 pm
Fri8:00 am - 4:00 pm
Sat8:00 am - 4:00 pm
SunClosed

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