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Carpestology
5.0 from 104 reviews

Reviews

Review distribution

5 star
102
4 star
1
3 star
0
2 star
0
1 star
1

George3856

George3856South East Queensland, QLD

  • 3 reviews
  • 1 like
  • Verified customer

Exemplary Service and Awesome Prices - Carpestology

published

We had Mat from Carpestology come to do our 6 room steam carpet cleaning and also clean the rug and the sofas. The service provided by them are excellent and very professional. In terms of prices, trust me you cannot beat their prices! Guys I have hired you for life :) Special thanks to Rihanna!

Customer Service
Transparency
Timeliness
Job Satisfaction
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1 comment
Carpestology
Matt M.Carpestology

Hi George, thank you so much for your kind words. Its absolutely our pleasure. Its great to see you happy. See you next time.
Regards,
Matt and Rihanna


Excellent service.

published

Matt arrived right on time, confirming arrival via text that morning. We needed the carpet in my daughters room cleaned & it looks, feels & (importantly) smells brand new again! Super friendly, quick but extremely thorough. He even cleaned the stains he spotted on the couch in the corner of the room !! Will definitely be using Matt again. Thank you :)

Customer Service
Transparency
Timeliness
Job Satisfaction
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1 comment
Carpestology
Matt M.Carpestology

Hi Ashleigh, thanks so much for your kind words. Its absolutely our pleasure. Thanks for the business and see you next time.
Regards,
Matt

Quick! Punctual! Clean! Friendly! Perfect!!

published
1 comment
Carpestology
Matt M.Carpestology

Prompt...through....good value for money!

published

Matt was running late but he informed me beforehand and it was due to previous client running behind. 3 bedroom 2 lounges...and a rug cleaned professional and very happy with the quality of the work completed.

1 comment
Carpestology
Matt M.Carpestology

Hi James, Thanks so much for sharing your experience with us. Yes again sorry for being late, hopefully next time I'll be early!
Have a great day


Very pleased!

published

Affordable and very polite. Matt did an excellent job cleaning the carpet and was very punctual. I would definitely recommend if you are looking for a great carpet bond cleaning.

1 comment
Carpestology
Matt M.Carpestology

Hi Robert,
Thank you so much for sharing your experience with us. It's absolutely our pleasure. Hope to see you next time;)


Afshin

AfshinSouth East Queensland, QLD

Excellent job

published

Excellent job, polite and friendly staf , professional work, arrived on time and did a fast and clean job, highly recommended, reasonable price, carpets smells good and looks new again. Well done matt.

1 comment
Carpestology
Matt M.Carpestology

Hi Afshin,
Thanks so much for sharing your experience with us. It's absolutely our pleasure.
Hope to see you next time:)


Jennifer W.

Jennifer W.

  • 2 reviews
  • 1 like

perfection guaranteed!

published

By far Mat is, I have to say the best carpet cleaner I've ever had, and I've had a few!. He really pays attention to detail, and doesn't rush through jobs. He does the carpets as if he was cleaning his own. My carpets are quite, old, but when he cleans them they look like new again!. I cannot recommend mat highly enough and his prices are very cheap compared to other companies. 100000% happy with this company. Thanks mat for always doing such a fantastic job.

2 comments
Carpestology
Matt M.Carpestology

Hi Jennifer,
Well firstly I don't know how to be thankful enough to this kind review. It's absolutely our pleasure. Thanks so much for sharing your experience.
Hope to see you next time

Jennifer W.
Jennifer W.

Your most welcome mat thankyou for everything, will call you when they need doing again.. absolutely!.


Laura M

Laura MSouth East Queensland, QLD

Very professional. Highly recommend!

published

Matt did a brilliant job. Great small business!
All stains and marks were removed and the carpet looked brand new. Was fully dried by the time I got home. Thanks guys :)

1 comment
Carpestology
Matt M.Carpestology

Hi Laura,
It's absolutely our pleasure. Thanks so much for sharing your experience with us.
Regards,
Carpestology

Eve

EveSouth East Queensland, QLD

Amazing job!

published

Needed my carpet cleaning after welcoming a new puppy into the family. Matt was extremely friendly and did an amazing job at freshening my carpet up - it now looks cleaner than when I first moved in to the apartment. Service took around 30 mins to complete and was cheaper than most other companies I found online. Will be using carpetology again in a few months time.

1 comment
Carpestology
Matt M.Carpestology
Saet

SaetSouth East Queensland, QLD

Great service!

published

Quick reply and easy to arrange my booking coupled with great customer service. On time and well priced family business. Efficient service with a smile. Thank you for your assistance.

1 comment
Carpestology
Matt M.Carpestology

Hi Saet,
It's absolutely our pleasure. Thanks so much for your sharing your experience. Hope to see you next time.
Regards,
Matt


Amanda D

Amanda DDarwin, NT

Good service

published

Easy to arrange, nice people to speak to and service was completed to the satisfaction of our property manager for a bond clean. Very happy with the service and would recommend to others

1 comment
Carpestology
Matt M.Carpestology

Sylv

SylvSouth East Queensland, QLD

Outstanding service

published

A professional service, immediate reply to our enquiry and was able to clean our carpets within 2 working days. Very polite and so happy with the results. Thank you and will highly recommend you.

1 comment
Carpestology
Matt M.Carpestology

Hi Sylvia,
Thanks so much for your kind review. It's absolutely our pleasure to see you happy.
Hope to see you next time.
Have a great weekend


Darryl

DarrylSouth East Queensland, QLD

Literally the worst carpet clean I have ever had.

published

Somehow the carpet which previously had no odours in it now smells like urine. When asked to rectify or refund the company flat refused.

The company claims the carpet was in a poor condition and when I advised them that a hired machine from Bunnings has done a better job they advised "Of course a $10 000 machine is going to do a different job to one you hire yourself" but then was unable to advise why their machine did a worse job.

I further tried to resolve this directly with the company but was unable to come to an amicable resolution.

3 comments
Carpestology
Matt M.Carpestology
Darryl
Darryl
Carpestology
Matt M.Carpestology

Alex

AlexSouth East Queensland, QLD

Excellent service!

published

Amazing experience. Very friendly staff, punctual and great work ethics. The carpet is silky smooth and very clean. Excellent pest control service, covered all areas in the house. Professional equipment. Great price. Highly recommended.

1 comment
Carpestology
Matt M.Carpestology
TonyR

TonyRBrisbane

  • 3 reviews

Fast and honest

published

Booked over the phone, hassle free. Arrived on time, polite, fast, clear. The service was perfect. Highly recommend them after having dealt with other companies that have no idea how to treat customers. Matt was the service provider and he was great.

1 comment
Carpestology
Matt M.Carpestology
Vicki

VickiBrisbane

  • 2 reviews

Great job!

published

Matt is easy to deal with, friendly, and arrives on time. He worked quickly and did an excellent job with our carpets leaving them looking and smelling great!

1 comment
Carpestology
Matt M.Carpestology

Hi Vicki, Thanks so much for kind words. It's absolutely our pleasure. Have a great day and hope to see you next time


Anna

Anna

  • 2 reviews

Fantastic service

published

I recently used Carpestology and was very impressed by the service. Friendly, easy to arrange and my carpets are spotless. Will definitely tell everyone I know and use again!

1 comment
Carpestology
Matt M.Carpestology

Anna hi,
Thanks so much for your kind words. Appreciate it and hope to see you next time. :)


Great cleaning - highly recommend

published

Matt did a grest job cleaning my carpets and lounge chairs. Looks very fresh and new. Great value for money!

1 comment
Carpestology
Matt M.Carpestology

Hi Deb,
Thanks for your time to write a review. It's absolutely my pleasure.
Hope to see you next time:)


Sonia Perez

Sonia Perez

  • 3 reviews
  • 1 like

Awesome work. Thanks Matt

published

The experience with Carpestology was really good. The job was deliver on time. The quality was exceptional. The carpet looked like new.

1 comment
Carpestology
Matt M.Carpestology

Hi Sonia, thanks so much for your time to write a review. It's absolutely our pleasure. Hope to see you next time :)


Sheron

Sheron

  • 3 reviews

Very happy.

published

I had my carpets cleaned and pest control done by Matt. He did a lovely job of my carpets. I’m very happy, thank you.

1 comment
Carpestology
Matt M.Carpestology

Hi Sheron, thanks so much for your time to write a review. It's absolutely our pleasure. Hope to see you next time:)


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Questions & Answers

Bronwyn

Bronwynasked

Hi How long drying time & availability? thank you Bronwyn

1 answer
Carpestology
Matt M.Carpestology

Hi Bronwyn,
Depends on carpet quality and conditions, will take about 3-6 hours to dry.
Please call us on 0406334443 for availability.
Regards,
Carpestology


Get an answer from our members and Carpestology representatives

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