We have used Carpestology twice now for carpet and flea cleaning and both times the results and customer service has been exceptional. I will definitely be using them again in future.
It is always a pleasure to deal with Matt. Good communication, prompt responses and high attention to detail. Matt recently cleaned our fabric lounge and it has come up as good as new.
Matt reminded me of how businesses used to be run.. punctual, clear explanations and excellent communication with the customer. On top of this, Matt delivered a top class job on our carpets and pest control. We will definitely be calling him back for next year.
Absolutely fantastic service.
Job was so thorough. We are so happy and will definitely use them again. Nothing was a priblem and were bery punctual. Thank you very much for your great customer service.
The very best carpet cleaning Company I’ve ever used
I’ve always lived in places with lots of carpets and used quite a few services over the years. This is by far the best carpet cleaning services I’ve ever used. Reliable, super well prices, friendly and effective. Definitely recommend them!
Expert. Professional. Prompt. Excellent
I only had a small area of carpet to clean. Most places were trying to charge me for a 3/4 bedroom house. Carpestology did a great price for me and were highly professional. Matt was polite, on time and did superb job. I will definitely use them again and would highly recommend you do too!
Personable and efficient carpet cleaners
The service was very well priced and our technician, Matt, was very personable and efficient - would highly recommend! I will be booking him in again the next time we need our carpet expertly cleaned.
Leather lounge suite cleaning
Matt from Carpestology has cleaning carpet in our rental properties for the last few years and has always done a great thorough job. He is punctual and easy to relate to . When our leather lounge recently required cleaning I asked if he could clean it . He ensured he had the correct leather cleaning product and soft sponge to clean the leather . His attention to detail was amazing and the pale grey leather lounge looks and feels so much cleaner. I fully recommend Matt from Carpestology for all carpet and all lounge suite cleaning . Karen
Swift response and thorough job
Another carpet cleaner cancelled at the last minute and Matt attended with only 24 hours notice. He did an excellent job and I will be booking him again next time.
Excellent service all round
Have had carpestology clean my carpets twice now. Better result than others, respectful of your property, punctual and friendly. Very well priced and definitely can recommend to others. Thank you again
My dog had been sick on my formal lounge carpet, leaving terrible yellow stains and an unpleasant smell. Matt from Carpestology came and cleaned the carpet. He did an AMAZING job! I was thrilled! My carpet now looks incredible and smells lovely! I would not hesitate to recommend Matt!
Drama free carpet cleaning
From the first call to Rihanna to make the appointment through to Matt cleaning the carpet in 4 bedrooms, a lounge and stairs, professional in every way. Received confirmation after speaking with Rhianna. Matt confirmed exact time of arrival on the day and was on time. Matt was tidy and thorough in what he did, and personable. The carpets look great. Not the cheapest nor the most expensive, but for me I don't think I could have picked a more professional and drama free company. Thank you, both.
Carpet cleaning and pest control
Matt has done both services and it has been such a great experience. I run my own cleaning business, and every time that I do a bond cleaning service, Mat cleans the carpet. My customers are satisfied as well with the result. Highly recommended.
Professional, great service
We organised carpet cleaning for 2 properties and after completing the 1st property I am giving my review as Matt is very professional, carpets look very fresh and clean and Rihanna gave us good price since we booked more than 1 property at the same time. Great couple to deal with . Good to support local business. Would definitely recommend.
Excellent customer service
Used this company again as they are awesome Rihanna has a pleasant telephone manner and Matt not only did a great job as usual but cost was cheaper than competitors
Questions & Answers
Hi Matt and Rihanna,
Been checking out the great customer posts, which indicates to me you really know your stuff!
Please please can advise me further the whole, Chloride dioxide solution for unruly pet stanch. Will this discolor carpet etc ... My daughter has left her room open several times and as a result we have that dreaded stench to deal with....worse on hot days.....many thanks
Hi Mrs S, thanks for the question. First about the discolouration, probably there is no way to remove it as they possibly change the fabric color permanently. You can just dye the carpet with darker color to hide them. Regarding the smell. Yes we can do chlorine dioxide first the flood the carpet with the chemical to destroy the smell. If im right, you mentioned its just 1 room. The whole process will take about half a day to do and it cost about $500. I think it might be cheaper to buy a new carpet as its not economical to clean it. Again, we are more than happy to help. Hope i could help.
Hi How long drying time & availability? thank you Bronwyn
Depends on carpet quality and conditions, will take about 3-6 hours to dry.
Please call us on 0406334443 for availability.
Get an answer from our members and Carpestology representatives
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