Electrodry

I booked Electrodry Brisbane to do two jobs at my house in late June 2026. The first was a deep clean on the tiles areas. The second was to deep clean the timber laminate floor areas. The sales rep who came out was on time and pleasant. I was happy with the quote and told him I wanted to proceed. He advised me the booking team would contact me… Read more

within a couple of hours. That turned out to be 48 hours. I should have pinged there was an issue when the sales rep, the quote and the booking team all continually referred to the timber laminate as vinyl planks. I corrected the sales rep and the booking team that I had timber laminate not vinyl planks. Thankfully they were able to accommodate my 10 day timeframe but it would be split over two days, first the laminate flooring followed by the tiles two days later. The first day the operator contacted me to advise he was running thirty minutes late. Upon arrival I confirmed with the operator that he was there for the laminate floors. He said no, he was doing the tiles. That was an issue for me swapping the days however a work around was sorted. Work was completed satisfactorily. Two days later the same operator turned up and told me he was booked again to do the tiles. Thankfully he sorted that at the office and he came to clean the vinyl planks. I reminded him these were timber laminate not vinyl. Turns out he was not qualified to work on those. Another call to the office and the job was postponed however payment was then demanded for the completed tiles from two days prior. Later that day I was contacted by the booking team and rescheduled for one week later. You would think that would be the end of the issues however two days before the final scheduled appointment I learned that Electrodry did not have my job scheduled for completion. I tried to cancel however there was nothing in the system to cancel. A manager later called me to sort the issue and offered to try and reschedule the days appointments in order to satisfy my booking. I declined and stated I had no faith in their coordination systems and would not use them again. I was satisfied with the cleaning but the coordination and booking processes fall way short of expectations.

I recently had electrodry come and do tile and grout cleaning for my ceramic tiled floors all bar the bedrooms which are carpeted. Daniel was the fellow who came. I was sceptical that it would be able to lift the grout grease in the kitchen for instance. I was wrong it was money well spent and the floors came up beautifully, like new and all… Read more

the really embedded dirt in the grout for years is gone. Very happy with results and will do again when needed. highly recommend.

We have now had Electrodry out twice to clean our carpet and I have been so impressed by their professionalism and care. I will continue to use them moving forward.

We found the company to be friendly, helpful and they gave us great customer service. The mould removal service was efficient and very good value for money. We will tell our family and friends about this company. Show details ·  1

I recently used Electrodry South Coast for the second time in just over two years, this time in a different room of my home. Once again, the service was professional, efficient, and of a very high standard. The mould removal treatment was excellent and the product they use genuinely works. The results were fantastic, and I am very pleased with… Read more

the outcome.

I highly recommend Electrodry South Coast to anyone looking for an effective and reliable mould removal service.

Great service, couldn't believe that the carpets came up that good. The electrodry staff who attended our property was professional and friendly. Definitely recommend using this service

I had 6 split air conditioners professionally cleaned on 10 June 2026. 5 star service from booking to service completion. After submitting an online inquiry form through the website late one evening, I received a call back first thing the next morning. I missed the call and was sent a text message advising they'd tried to call, and would try again… Read more

later, which they did. I spoke to Mel who did my booking. Mel made things fast and easy and explained everything very well and was very patient in sending through the quote multiple times to my email. The technician, Gary, arrived on time, was friendly and very professional. He tested/checked all the aircons, explained the process, including about equipment being used and things to be mindful of re health & safety as I was going to be home during his work (eg hoses running through house to equipment near aircons, possible temporary wet patches). Gary did a thorough job of cleaning the aircons and took great care to protect the carpet and items around with sheeting etc. He cleaned up after himself as if he was never there. All the aircons were sparkling and blasting cool, fresh air when he'd finished. I get allergies, so having clean aircons is particularly important to me - and I can tell the difference between an aircon that's clean, and one that's not. He gave me tips for maintenance eg showed me how to remove the filter screens to clean them. Gary was a true professional and an absolute delight - first class service. I would highly recommend this service (and Gary). Thank you Electrodry and Gary!

What happened afterwards was even more disappointing. After I posted a negative review about my experience, the owner of Electrodry contacted me directly, apologised, and offered a full refund if I agreed to remove the review. Relying on that promise, I expected the matter to be resolved fairly. The combination of property damage, lack of… Read more

transparency regarding the risks involved has left me feeling completely let down. I have been left to cover the repair costs myself ( 7 K ) to have my property re-painted.

Based on my experience, I cannot recommend this company. Prospective customers should proceed with extreme caution and ensure they fully understand all potential risks before agreeing to any mould treatment work.

Buyer beware.

Don’t bother to try to book if you live in an apartment or anywhere near the city. I was told I couldn’t be serviced because I couldn’t secure a dedicated car park for the technician in Richmond. There is always ample car parking on the street near me but that wasn’t enough. They can only look after you if you have acres of land and can block off undercover access for them. How is that remotely possible for anyone in the inner city? Show details

After booking our carpet clean in 3 weeks ago and asked for a saturday clean( quoted extra for this) we recieved a call less than 48 hours till the job was supposed to be done, telling us that the tech dosent work in this area on this day.... Why did they email us with a confirmation if the guy couldnt do it. Why didnt they let us know asap?… Read more

Absolutley disgusted with the service and left in the lurch at such short notice. Do not use them at all... not recommended as they probs wont turn up... Not happy at all... No stars at all

I have been using Electrodry for the cleaning of my carpets for many years and have always been happy with the results Scott is very professional and obliging and always does a perfect job Also Electrodry always ring when it is time for my carpets to be cleaned and fit the appointment in that suits us and the cleaner. Many thanks Electrodry xoxo Show details