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2 photos
Britex
3.8 from 87 reviews

Reviews

(45)
(14)
(9)
(4)
(15)

Reviewer Photos & Videos

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Larisa

LarisaMetropolitan Adelaide, SA

Great machine! I would love to buy it!

published

Absolutely brilliant machine and it did a perfect job! Very strong and effective cleaning detergent together with high temperature water and qiuck to clean and achieve the desired result. I did the whole house as one lot.

1 comment
Britex
Britex C.Britex

Hi Larisa, we are so pleased to hear this! Thank you for your 5 star review.
Britex machines are available to buy as well as hire. Learn more at www.britex.com

The reviewer stated that an incentive was offered for this review

2CENTSworth

2CENTSworthSouth East Queensland, QLD

  • 12 reviews

What a bunch of pessimistic cretins you all are!

published
2 comments
Britex
Britex C.Britex
2CENTSworth
2CENTSworth

Bunnings Oxenford.

carlowe 14

carlowe 14South East Queensland, QLD

  • 4 reviews

Big effort minimal impact

published

This machine will deafen you! You will need ear plugs. We went over and over. It won't remove actual stains just shampoo and suck it has no brush to work the shampoo in so don't expect much. As soon as I switched it on I had a terrible sneezing reaction and itchy watery eyes, I don't think it was cleaned out properly, handle for upholstery kept failing to trigger shampoo out, to now my forearm is so sore.

1 comment
Britex
Britex C.Britex

Hi Carlowe,
We're sorry to hear your experience wasn't positive. Please call us on 1800 804 973 to discuss.

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Con Doncaster East

Con Doncaster EastGreater Melbourne (Metropolitan), VIC

Britex machine excellent for do-it-yourself carpet-cleaning

published

This was the first time I have used the Britex machine and I found it extremely easy to operate. My carpets had not been steam cleaned for some time and the result was fantastic. The machine was simple to operate and I was able to do 7 rooms in no time. The accompanying Britex cleaning products worked really well and the stain remover was particularly good. I will be using Britex from now and saving money in the process.

1 comment
Britex
Britex C.Britex

Hi there, thank you for the 5 stars! We're glad that you enjoyed your cleaning experience.

James S.

James S.Sydney, NSW

  • 2 reviews

Absolute unsatisfied disgusting to be honest

published

I hire the machine at Burwood Woolworths get home find out when I'm doing the floors but the hose is broken and it was leaking the whole time I got told to take it back to get a refund and pick up another one I picked up another one today my floss absolutely stink like wet gross mould I picked up another machine today and guess what that things broken as well get your stuff together they should send someone a fixed it and my carpet.

1 comment
Britex
Britex C.Britex
momo66

momo66Brisbane

  • 2 reviews

Noisy and hard work!

published
1 comment
Britex
Britex C.Britex

Britex Carpet Cleaner Hire

published

After reading many reviews I decided to hire a machine from Bunnings. Initially had some issues with the machine but all quickly and more than satisfactorily resolved by Patricia at the help centre. I cleaned two couches ( was quoted $400 to have the larger couch cleaned professionally), a mattress and large tiled area. Will definitely hire again and recommend to family & friends.
I understand why it wld have cost $400 to clean my large couch as it does take time and effort but the results are absolutely amazing. Although it took care and time I saved $300!
Hire for 48 hours and results won’t disappoint

2 comments
Britex
Britex C.Britex

We're glad to hear the results are amazing and that you saved so much money! Thank you for the 5 star review.

rockettrental765
rockettrental765
Karen

KarenThe Mallee, VIC

  • 2 reviews

Unbelievable how much dirt and sand and hair it cleans out of the carpet my house looks and feels and smells so fresh .

published

Most unbelievable cleaner I have ever used the dirt that it removes is unbelievable and embarrassing I use every 6 monthsro keep
My hime fresh and clean as we are Asthmatic

1 comment
Britex
Britex C.Britex

Hi Karen,
Thank you for the five stars! We are glad to hear that your carpet and home is all clean and fresh.

Eduardo M.

Eduardo M.Sydney, NSW

Best cost benefit in the market.

published

I bought the new machine for cleaning at several customers' home in Bunnings Alexandria and the machine is sturdy and easily accessible because it is not huge and heavy.

In addition, the Kiri Armstrong customer service will help you with any questions you may have.

I am very pleased with the product and the customers also for not so heavy cleaning.

1 comment
Britex
Britex C.Britex

Hi Eduardo,
Thank you for your 5 star review! We have a knowledgeable customer service team on hand to help customers who are hiring our machines for home, or buying them for their business. Happy to help!

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Kelli

Kelli

  • 2 reviews

Better than expected - It did an awesome job!!!!

published

I was quoted $450 to clean my King Living sofa! I hired the machine from Bunnings and $70 and 4 hours later my sofa looks brand new. The upholstery wand was small but easy to use and the spot cleaner cleaned stains that had been there for quiet a while. If you just go over the sofa once you probably would not be happy - it takes time but my time is free and I will definitely use again.

1 comment
Britex
Britex C.Britex

Hi Kelli,
Thank you for your review. Great to hear that your sofa looks brand new! Deep cleaning is a great way to revitalise existing furniture and save money.

Amanda

AmandaSouth West, WA

  • Verified customer

Twice hired, twice disappointed

published

Have hired the vacuum twice now, both times were a mistake. Does a very general clean but does not lift anything out of the carpet or remove stains (as stated in the brochure). Considering the time, effort and money out laid with hiring and using this machine, I will be engaging professional cleaners next time. In fact, to get my carpets to a standard I am happy with, I will engage a professional immediately and consider this latest, so called clean, with Britex time and money wasted.

1 comment
Britex
Britex C.Britex

Saved my wretched carpet in time for Christmas.

published

We have wall to wall pale carpets through most of our living areas, hallways and bedrooms. They are good quality, but over twenty years old, in a house with three kids and two cats.

I could not afford to replace them and I was quoted $300 plus from a professional, on the proviso that the carpets were so worn and stained the result may not be spectacular.

I decided to wing it with a hired Britex machine from Bunnings.

Wow, just wow. The bedrooms look like new and the living areas are clean and fresh. Nearly all the marks have gone completely, or faded so they aren't noticeable. Even the worn patches have fluffed up.

I can take Christmas visits from relatives without feeling ashamed and disgusted by the state of my home.

1 comment
Britex
Britex C.Britex

Hi Elaine,
Thank you for your 5 star review! We're so pleased to hear that your carpet is looking great for Christmas.

Sheryl

SherylRichmond-Tweed, NSW

Better than having someone else clean it performs perfectly and great results

published

Cleaned my carpet really well
I guess it was part the cleaner and part me the operator as Im fussy and could work on soiled areas more the wear and tear tracks in doorways came up better than expected .. Id highly recommend the Britex anytime

1 comment
Britex
Britex C.Britex

Hi Sheryl,
We are glad to hear how well the Britex Cleaner worked for you. Thank you for your 5 star review.

The reviewer stated that an incentive was offered for this review

Jeff Mccallum

Jeff MccallumSydney, NSW

Not happy

published

Have hired the Britex machine before but this time the machine did not extract the water out of the carpet it left it too wet. So I think it did not clean that well.

1 comment
Britex
Britex C.Britex

Hi Jeff, do you still have the machine? Can you please call us tomorrow from 9AM to troubleshoot? 1800 804 973

Steve

SteveSydney, NSW

Water button broken

published

Hired britex from coles today got home filled with detergent and water found button to operate water pressure not working. Lesson learned check operation before leaving store. Great fun after lugging up 2 flights of stairs. But does amazing job of carpets better than a pro

2 comments
Britex
Britex C.Britex
Steve
Steve
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Carla I.

Carla I.South East Queensland, QLD

Hired machine to clean fabric couch! Brilliant

published

New couch badly stained from using products to try & remove small stains. Tried everything and finally hired a machine from Woolworths, super impressed with the results, like brand new again!

1 comment
Britex
Britex C.Britex

Thank you for your 5 star review Carla. We are glad your couch is looking new again!

Dylan M.

Dylan M.Sydney Surrounds, NSW

  • 2 reviews

Pretty disappointing

published

Carpet cleaner does get dirt up but will not actually remove anything stronger than sand and your average stuff that can be picked up in a regular vacuum cleaner . Carpet still looks dirty after three run overs. You're better off getting a large scrub with a handle and wash it and then vacuum after ..actually works. Big waste of money , was less sore from the scrubbing method which makes no sense. You have to work harder using the machine

1 comment
Britex
Britex C.Britex

Hi Dylan, thanks for your feedback. If you DM us your phone number or call us on 1800 804 973, we'd love to learn more about your cleaning experience as it does not sound typical of how the Britex Machine functions.

Zowie

ZowieCronulla

  • 3 reviews

Fantastic outcome tiles and carpet.

published

Found machine and chemical supplied perfect for porcelain tiles and plush carpet.
A bit of elbow grease needed but thats normal for these jobs if you want the outcome.
Very happy bunnings n britex .
Highly recommend.Before n after shots below.And I thought they were clean ! Amazed !!

1 comment
Britex
Britex C.Britex

Thank you Zowie. Your tiles look beautiful! Thanks for your review.

LC Sydney Australia

LC Sydney AustraliaSydney

  • 7 reviews
  • Verified customer

Carpet cleaner Machine - Would not hire again

published

Hired machine and purchased required chemicals. I have used similar machines before but not Britex.
I thought using the machine and the end cleaning result were terrible.
Pile picked up only owing to sheer effort involved. Any mark needed to be hand removed (and it was only dirt, not sticky or oily marks).
An enormous effort for very little result.
Recommend hiring a better machine from a cleaning company/warehouse. Ive done this multiple times with brilliant results but today thought Id save an extra 15 mins driving and hire the Britex from local supermarket = big mistake.

4 comments
Britex
Britex C.Britex

We are sorry to hear this was your experience. We do have a helpline that our customers can call 7 days a week (1800 804 973) if they are experiencing any difficulties while cleaning. We find that we can troubleshoot most issues over the phone.

Britex
Britex C.Britex

Hi LC,
Thanks for replying to the direct messages. As mentioned in them, we need you to direct message us a phone number to reach you on, or need you to call our Helpline to progress this further for you.

Alex

AlexCapalaba

  • 7 reviews
  • 8 likes

More than meets requirements

published

Hired from Coles Capalaba Park, very helpful. Machine cleaned 4 x 4 in 30 mins, not bad for a first time. Dried in about 3 hrs. Change chemicals onto lounge, again excellent results although very tiring. Big lounge with a few marks, not the machine issue. Refilled and it wouldnt pump . Called the Helpline and resolved in 3 mins. Thank you Brexit and thank you Coles

1 comment
Britex
Britex C.Britex

Hi Alex,
Thank you for the 5 star review. We are glad to hear of your positive cleaning experience with Britex.

Page 1 of 5

Questions & Answers

Steven

Stevenasked

Hi Do you have an extension hose(s) available for cleaning stairs?

1 answer
Britex
Britex C.Britex

Hi Steve,
No we don't have an extension hose available for this. It's a good idea to position the machine at the bottom of the stairs, then clean half way up the stairs. Then carry the machine (without water in it) up to the top of the stairs to clean from the top of the stairs down to the half way point. We hope this helps!

Due Diligence

Due Diligenceasked

Hi - why did I have to come to this web page to discover whether or not the Britex Universal Urine Eliminator was an enzymatic cleaner? This information is not given on the label.

1 answer
Britex
Britex C.Britex

Hi there, Thank you for your question. Britex Urine Remover does produce enzymes to break down the compounds in the urine. We appreciate your feedback and will take it onboard for future.

Luke M

Luke Masked

Does Britex remove the smell of urine on vertical blinds?

1 answer
Britex
Britex C.Britex

Hi Luke.
Thanks for your enquiry. We don't recommend the use of Britex Urine Remover or the Deep Cleaner on blinds. We would recommend you speak to the manufacturer to find out the correct care instructions.
Thank you

Get an answer from our members and Britex representatives

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