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2Britex

Britex

 Verifiedbritex.com
2Britex
4.4

268 reviews

Positive vs Negative
77%6%17%
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Rates and Fees
4.6
Job Satisfaction ?
4.3
Timeliness
4.4
268 reviews
4 Max  · It works well and easy to use and good value for money. Have used in the past and will use again.
5 John  · Easy to use, effective and really cheap compared to professional cleaning. Highly recommend
5 Lilybee  · First time hiring, it was easy to use and did a great job. Would recommend and use again.
5 Dave Baudille  · Easy to use machine and did the job we needed done. Have used before and would use again.
4 Don  · Hire process was easy, the Britex unit was easy to use & operate and did a really good job
5 Scott  · Easy to use, effective on stubborn stains cost effective and easy to transport
Viravan Stuck
Viravan StuckNSW
  Verified

Hired a Britex carpet cleaning machine from Woolworths. Very easy and cost effective proceed. Machine was extremely easy to use and did a great job; the carpet came up nice and clean. Machine can be lifted by 1person and fits into a mazda cx3. If there are stairs but no lift, recommend getting help carrying up the stairs. Will definitely hire again on a more regular basis ⭐️⭐️⭐️⭐️⭐️

Ask the reviewer
Margery
MargeryVIC2 posts
 

Don't bother, unless you are prepared spend over an hour per small (3m x 3m) room and to ache all over from having to push down HARD on the wand to suck up the liquid out of the carpet. AND go over the grubby bits 6-7 times and STILL not get them acceptably clean. Any 'spots' were pre-treated before using the machine. The carpet cleaning… Read more

solution however is not fit for purpose.

Hiring was the easy part. Cost was "Too good to be true". Cleaning the machine after a 4 hour use was easy. But I am now left with a REALLY patchy carpet, that will have to be professionally steam cleaned, with a truck-mounted machine. I have learned a lesson - do not believe all the glowing reviews about these units.

I had got FAR better results - and almost perfectly clean carpets - from doing them by hand, in sections with sudsy hot water in a bucket, with clean hot water in another bucket as a 'rinse' but this was taking too long, hence hiring this unit.

Britex
Britex    

Thank you for your feedback. We are sorry to hear that… Read more (+2 replies)

Reviews with attachments

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Nicole
Nicole
 

Very easy to use/set up, did a great job at cleaning my couch and carpet. Loud and exhausting work though. But for once every 1-2yrs it’s a GREAT deep clean. Highly recommend :-)

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Naomi r.
Naomi r.NSW
 

Convenient to hire instant collection i found it easy to use, it actually removes old stains & leaves carpet smelling fresh & feeling considerably dry i was very happy with this machine thank you

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Phil53
Phil536 posts
  Verified

Britex machine did a great job deep cleaning. Carpets looked fresh after the clean and were left to dry overnight before putting furniture back. Hired from Bunnings for the day. Very economical and had the cleaning liquid from past machine usage. Before and after pictures attached.

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Manouchehr S.
Manouchehr S.NSW
  Fair Incentive Verified

I recently rented Britex carpet cleaner. Their machine was very satisfied. Work machine was practical,comfortable, and really helped me stay productive. Great service overall.

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Natalie B.
Natalie B.QLD
  Fair Incentive Verified

The upholstery attachment made cleaning our 6 seater lounge and chaise easy. The urine remover helped to get rid of pet smells. We moved the couch pieces outside so the dried quick in the sun.

In-depth reviews

Rob N.
Rob N.SA2 posts
  Fair Incentive
Rates and Fees
Job Satisfaction
Timeliness

The Britex Rug Doctor upright cleaner is easy to use and cleans very well right to the edges. Particularly easy to use in a regular-shaped, empty room. Upholstery attachment is simple to attach and use as well. Excellent results and great value. My only gripe is the "in shop" booking system which seems restrict the retailer. I attended a Bunnings… Read more

store where 1. machines weren't available as they hadn't been tested and tagged, and 2. machines had been reserved but not collected (for more than 24hrs) and Bunnings advised they couldn't release the booking. It took me some time to find another available nearby. One retailer's (small-med supermarket) staff was unaware of the product so it took a number of iterations to dlfind it was not available. Major retailer (Woolworth's Arkaba Fullarton) didn't even answer the phone. However, Woolworth's Walkerville saved the day with excellent on phone communication and in-store assistance for same day service.

I'd suggest making a booking in advance (if you can) and then call on the day to ensure the kit you've ordered is available.

Jill
JillQLD3 posts
 
Rates and Fees
Job Satisfaction
Timeliness

Not only a waste of money but a complete waste of time – Britex carpet shampooer Initially hired from Woolworths. Persevered for a few hours but the machine had very little suction. We had added 9 litres and it was only extracting approx. 2 litres. The carpets were left very wet. Contacted Woolies who suggested we try another machine. The 2nd machine was marginally better so we persevered for a few… Read more

more hours. In then end the water extraction was still well under half and left the carpets too wet to walk on. We ended up contacting Britex who apologised, suggested we hire one from Bunnings as these were serviced regularly. Unfortunately, the suction was once again below par but by this stage we simply wanted to finish the cleaning. In the end we took almost 2 days to shampoo 5 rooms. We spoke with Britex again. The lady was very obliging, apologised for our time & inconvenience & gave us a voucher for another days hire. Unfortunately, it will be cheaper (time wise) to hire a professional carpet cleaner. So I am doubtful the voucher will ever be used.

Gerry
GerryNSW36 posts
 

Great Machine - but Bissell Revo ProHeat 2x is better value if buying one – I have used the britex machine a few times. It does a pretty good job at shampooing and extracting water. The carpets dry quickly However it doesn't "scrub" or agitate the carpet, and for stubborn stains I find this a bit of a negative. However you can compensate for this by using a carpet stain remover - Woolies sell a product called Dr Beckman… Read more ·  1

pet and stain remover. It has a brush on the bottle - and I would recommend that on stains before shampooing. The Britex is excellent if you want to disinfect / deodorise your carpets. Its probably not recommended by the manufactuter - but I put the washing machine disinfectant (like dettol, or aldi sell a eucalyptus based product for around $4 a bottle). I figure if its safe for fabrics its safe for carpet - and it is good for disinfecting the floor

Having said all that (and if you want to rent, this machine is great) with Covid I decided I no longer wanted to rent a machine that had been sucking goodness knows what out of a strangers floor. I did some research and took a risk with the Bissell Revolution Pro Heat 2x. I think it was the pet one also.

For the price (around $500) I was really pleased with the machine. The carpets came up a bit cleaner than the Britex (as it has spinning brushes a bit like a Dyson powerhead). The Britex is $1600 - so a big investment for a device you use twice a year. I think from a value perspective the Bissell is a better option for home users. However if you have a bigger budget - the Britex is definitely simpler to use (especially cleaning), and I think it has much better suction (I think it took a day for my carpets to dry with the Bissell which may be a deal breaker if you kids).

If you are renting - 100% recommend the Britex. Even with the hygiene issues of renting - all of the components are quite easy to clean and disinfect before use (other than the suction hose - but I don't think this matters)

Positive reviews

Monica B.
Monica B.
  Fair Incentive

Easy to hire, instructional videos easily available online, easy to use, easy to clean, easy to return, great smelling cleaning liquid and the carpets dried quicker than I expected! Will be using it again

ian
ianVIC16 posts
  Fair Incentive

Overall did the job ok At one stage after replacing with fresh fluid it wouldn't work. The phone help quickly sorted the fix. My only negative is they are a bit heavy and cumbersome to lug up the stairs if you have 2 stories. Overall though a good experience

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Dan
DanNSW
 

Easy to use, very effective. Would have been a 5 star review if there was the option to have a wider floor nozzle to increase efficiency and reduce the time it took to clean all the carpets in the home.

Negative reviews

Sharon
SharonQLD3 posts
 

Disappointing results – Carpets still dirty even after following all instructions. Without rotating scrub brushes I fail to see how spraying solution and then sucking up lifts dirt out of the pile? I tried using my hand held upholstery cleaner with a scrub brush and suction nozzle on small carpet section and it came up beautifully but this is ineffective on a large… Read more

area. Disappointing results, cumbersome machine in small areas. Waste of money. I only gave it two stars instead of one due to the fact that the solution smells fresh.

David29
David29VIC31 posts
 

Works but slightly disappointed – When quoted over $600 to clean the carpet in my house I thought it would be worth giving a Britex machine a try. The machine certainly removed a lot of dirt from the carpets and upholstery, but I will still need to use a professional to get the results I want. Stain removal was poor and many minor spots required a number of treatments. My… Read more

carpets are cleaner, but it wasn't worth the effort despite the comparatively low cost. The tile and grout tool was utterly useless and made virtually no difference to the tiles. A standard mop and supermarket floor cleaner was more effective and less cumbersome. Next time I'll pay a professional. Hire staff at Bunnings were fantastic!

Maggie
Maggie3 posts
 

Never again – I felt it did a superficial carpet clean which required more than one clean to improve cleanliness. It was easy to use but regret as a dog owner I could not use it again. Had to try

Britex
Britex    

Hi Maggie. Thank you for your review. We are sorry to… Read more

Recent reviews

Marie
Marie3 posts
 

I hired the Britex machine to clean my mums home There were some very grubby spots were cleaned so easily. The scent of the shampoo left such a fresh smell throughout the house. It was great value ,especially for 24 hrs .Highly recommend this product ! Will definitely hire again . Only negative not many places have the machine for hire anymore

Andrew N.
Andrew N.NSW2 posts
 

Amazing result from a little work . The chemicals work a treat and the amount of t of grime removed was incredible to see . Definitely worth the time and a great hire price .

Dana
Dana
  Fair Incentive

Affordable. Instructions clear to follow. Effective to remove the dust and grime. I used it on my couch and thankful I got to hire one to do myself cause I feel would work more effectively instead of being undecided of what to get from the store. So made my job easy

Maddy
MaddyVIC
 

I recently hired a Britex Carpet Cleaner and I was seriously impressed with the results. The machine was really easy to use and did an excellent job pulling dirt and stains out of my carpets that I didn’t even realise were there. After cleaning, the carpets looked noticeably brighter and felt much fresher. It picked up a lot more dirt than I… Read more

expected, and the whole house smelled clean afterwards. I would definitely recommend hiring a Britex cleaner if you want a proper deep clean without paying for professional carpet cleaning.

Yvette
Yvette2 posts
  Fair Incentive

I find these machines a convenient way to clean the carpet, cost effective, good result, accessible, on my schedule. Makes the carpet look a lot better and doesn’t take long to dry.

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Trina W.
Trina W.NSW
 

First time doing my own rug shampooing. Great service, especially as I was able to pick up from my local Woolworths store. The person hiring should be aware that it is a reasonably cumbersome machine. I am in my late 60's and luckily the staff helped me get into my car and, out on returning. A good amount of time needs to be allowed to do the… Read more

shampooing but it is a very easy and rewarding process. My rugs came up looking very refreshed and did not take long to dry. I will definitely use again and probably a lot more often than in recent years.

Monique D.
Monique D.2 posts
 

I loved using the machine as it was easy to move around with its handle. It also cleans deeply and removed alot of trapped dirt out of my large rug. My rug and carpets smelled clean and fresh afterwards

Tony
TonyQLD2 posts
  Fair Incentive

Hiring the Britex carpet cleaning machine from my local supermarket is an easy and seamless process. The machine does the job just like a professional service and is easy to use.

Joanne
JoanneQLD
 

Easy to arrange hire, results were much better than expected - I used to pay professionals to do this job but Britex makes it easy and more affordable to get the same results.

Michelle O.
Michelle O.VIC
 

Easy to use with great results - The ability to go over difficult stains because it was a hire was so much more value for money than getting a professional cleaner.

Jodie W.
Jodie W.SA
 

The convenience of cleaning my own carpet when I had time saved money. It didn't even take all that long once I set up & got started. The results are as good as the effort you put in. I prefer to do them myself.

Sue T
Sue TQLD
  Fair Incentive

Easy to hire. Clear instructions on use with a contact number if something unexpected happens. Not heavy and wheels easily. Didn’t leave my rugs overly wet allowing them to dry in a short period of time.

Shezza Klumper
Shezza KlumperQLD3 posts
  Fair Incentive

Cheap to hire and easy to collect from Woolworths. Worked really well, even though hubby worked up a sweat. Carpet turned out great. Dried quite quickly. Will definitely use again, maybe every 3 months. Very happy

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