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2 photos
Britex
3.8 from 72 reviews

Reviews

Review distribution

5 star
36
4 star
14
3 star
8
2 star
2
1 star
12

Carla I.

Carla I.South East Queensland, QLD

Hired machine to clean fabric couch! Brilliant

published

New couch badly stained from using products to try & remove small stains. Tried everything and finally hired a machine from Woolworths, super impressed with the results, like brand new again!

1 comment
Britex
Britex C.Britex

Thank you for your 5 star review Carla. We are glad your couch is looking new again!


Dylan M.

Dylan M.Sydney Surrounds, NSW

  • 2 reviews

Pretty disappointing

published

Carpet cleaner does get dirt up but will not actually remove anything stronger than sand and your average stuff that can be picked up in a regular vacuum cleaner . Carpet still looks dirty after three run overs. You're better off getting a large scrub with a handle and wash it and then vacuum after ..actually works. Big waste of money , was less sore from the scrubbing method which makes no sense. You have to work harder using the machine

1 comment
Britex
Britex C.Britex

Hi Dylan, thanks for your feedback. If you DM us your phone number or call us on 1800 804 973, we'd love to learn more about your cleaning experience as it does not sound typical of how the Britex Machine functions.

Zowie

ZowieCronulla

  • 3 reviews

Fantastic outcome tiles and carpet.

published

Found machine and chemical supplied perfect for porcelain tiles and plush carpet.
A bit of elbow grease needed but thats normal for these jobs if you want the outcome.
Very happy bunnings n britex .
Highly recommend.Before n after shots below.And I thought they were clean ! Amazed !!

1 comment
Britex
Britex C.Britex

Thank you Zowie. Your tiles look beautiful! Thanks for your review.

LC Sydney Australia

LC Sydney AustraliaSydney

  • 7 reviews
  • Verified customer

Carpet cleaner Machine - Would not hire again

published

Hired machine and purchased required chemicals. I have used similar machines before but not Britex.
I thought using the machine and the end cleaning result were terrible.
Pile picked up only owing to sheer effort involved. Any mark needed to be hand removed (and it was only dirt, not sticky or oily marks).
An enormous effort for very little result.
Recommend hiring a better machine from a cleaning company/warehouse. Ive done this multiple times with brilliant results but today thought Id save an extra 15 mins driving and hire the Britex from local supermarket = big mistake.

4 comments
Britex
Britex C.Britex

We are sorry to hear this was your experience. We do have a helpline that our customers can call 7 days a week (1800 804 973) if they are experiencing any difficulties while cleaning. We find that we can troubleshoot most issues over the phone.

Britex
Britex C.Britex

Hi LC,
Thanks for replying to the direct messages. As mentioned in them, we need you to direct message us a phone number to reach you on, or need you to call our Helpline to progress this further for you.


Alex

AlexCapalaba

  • 7 reviews
  • 8 likes

More than meets requirements

published

Hired from Coles Capalaba Park, very helpful. Machine cleaned 4 x 4 in 30 mins, not bad for a first time. Dried in about 3 hrs. Change chemicals onto lounge, again excellent results although very tiring. Big lounge with a few marks, not the machine issue. Refilled and it wouldnt pump . Called the Helpline and resolved in 3 mins. Thank you Brexit and thank you Coles

1 comment
Britex
Britex C.Britex

Hi Alex,
Thank you for the 5 star review. We are glad to hear of your positive cleaning experience with Britex.


Nathan

NathanSydney, NSW

  • 2 reviews

The best carpet clearner and products

published

Great carpet clearner go hire it works great see my mate use it at his place now im gunna hire it and get the product all at my place thnk u

1 comment
Britex
Britex C.Britex

Thanks for the review Nathan!


Daniel T

Daniel TSouth East Queensland, QLD

This is awesome!!!

published

The service and machine was perfect look forward to next time. Definitely recommend it. The ease of hiring the machine made everything run smooth. Anyone can use it. Just follow the instructions.

1 comment
Britex
Britex C.Britex

Thanks for the 5 star review Daniel. We are glad your experience was positive!


Kaz

KazMurray Mallee, SA

Britex

published

I hired a britex hundreds of times. I have asthmatic children so need to keep my carpets clean. Then one day my hubby joking said you have hired these machines enough times to have bought one. So thats what we did we bought our own and it is the best thing we ever did love it love it love it.

1 comment
Britex
Britex C.Britex

Hi Kaz,
Glad to hear that you love using the Britex machine!

kuldeep s.

kuldeep s.South East Queensland, QLD

Great carpet cleaner i hired many times very reasonable price

published

Great service and got new carpet again as well as staff is also very friendly in Oxley brisbane bunnings I recommend to eveyone hire from here and make clean your property

1 comment
Britex
Britex C.Britex

Hi Kuleep,
Thank you for your review! So glad your carpet looks new again and that you had a great experience hiring from Bunnings.

The reviewer stated that an incentive was offered for this review

JMP

JMPGreater Melbourne (Inner), VIC

Great machine! Pity about Bunnings’ poor service.

published

I’ve been using Britex machines for years and have always been happy with results. I seem to have more success with getting our marks than the professional cleaners. I suspect because I know where every mark is. Ideally you need two people - one to operate the machines while the other backs up with vacuuming, stain removal and moving furniture. Provided you have the energy, it’s the only way to go. The return process was a pain though. No one in Bunnings seemed to know what they were doing. Sent to four different places / people and took over 20 mins. It used to be simple when Woolworths were the agents!

1 comment
Britex
Britex C.Britex

Hi JMP,
Thanks for your review and sharing your positive experience with us. We've passed on your feedback regarding the returns process.


this is a great carpet cleaner.

published

Hi I see there was a review from a customer from Bunnings that the wand did not suck up the water the problem is in side the wand it is clog full off hair and muck this needs to be cleaned out with garden hose then pull hair and muck out off wand end have had this problem every time I hire the machine. told Bunnings but did not care what I had to say. I now own my own britex machine and very happy with results the wand needs too be flushed out after every use this machine is very good just keep it clear so it can work.

1 comment
Britex
Britex C.Britex

This is fantastic I can’t live with out it.

published

All I can say is thank you Britex. my carpets are like new again and smell awesome so clean. I have two kids a 3yo. & a 2yo. Plus Two Maltese shih Suze. So I’ll be definitely hiring you again. Highly recommend.

1 comment
Britex
Britex C.Britex

So glad to hear Debra! We love that just cleaned feeling.

The reviewer stated that an incentive was offered for this review


  • Verified customer

Absolutely Useless

published

I hired one of these from my local Bunnings. Worst idea!!! Total waste of money!!! I ended up with soapy water all over my floors and wand didn't suck up any of it so had to use old towels and clean it all up by hand. If this product is meant to make cleaning easier it has totally failed. When I complained to britex customer service i was told i wasn't holding the wand correctly. I tried numerous different grips and angles but these did not help - this wand did not vacuum up ANY water. Either you need some sort of special qualification and training to be able to operate this product correctly or it is really badly designed and doesn't do what it claims. This product does not make cleaning any easier. Don't waste your money or time!!

1 comment
Britex
Britex C.Britex

Hi Kate,
We are sorry to hear that this was your experience. Please contact us on 1800 804 973 to discuss further.


Anne

AnneGreater Melbourne (Metropolitan), VIC

Good morning freshness bye bye dirtiness!!!

published

My House looks so clean & fresh after using Britex vacuum cleaner & the Britex carpet cleaner. Britex vacuum cleaner did the hard work, sucked the dirt, removed the stain and leave me in a clean home.

Perfect Machine for doing carpets & upholstery work

published

I have used the Britex Carpet cleaner many times in the past.. and have been ecstatic with the final result.. And the rental company I deal with are pleased aswell.. Highly Reccomend the product.. and would like to be able to buy one for myself one day.. Very Pleased Indeed

Jenny

JennyDunlop 2615, ACT

  • 2 reviews

Tile cleaner was terrible and has left my floors in a mess

published

I hired the machine from Bunnings and bought the Britex Tile cleaning fluid. The machine left so much water on my floor that I slipped over on my floor. My floor has a terrible film all over it now. I will need to mop it for days to get rid of this. Like other comments I was exhausted trying to use this machine. Waste of money.

1 comment
Britex
Britex C.Britex

We are sorry to hear this was your experience. We’d like to speak with you to learn more if you can please call us on 1800 804 973 (Monday to Friday) or message us your phone number and we'll contact you.

The reviewer stated that an incentive was offered for this review


TamaraH

TamaraHAU

  • 3 reviews
  • 5 likes

Britex carpet and tile cleaner

published

Carpet came up beautifully after sometime of neglect, and i am very happy with the result. The grout and tile component though is a complete waste of time and money. It is big, cumbersome and gives very unsatisfactory results, cleaning by hand is less timr consuming with better results. As a consequence I will recommend the carpet cleaner but not the tile and grout cleaner as this in my opinion needs serious refinement to make it work effectively.


Emma J.

Emma J.South East Queensland, QLD

Carpet cleaner is amazing, tile and grout cleaner is not.

published

Chloe N.

Chloe N.Darling Downs, QLD

  • 2 reviews

Beautiful job

published

This carpet cleaner works great and is not expensive easy purchase from bunnings I have 2 kids and cleaned up the food stains really nicely highly recommend your products even if you think you need new carpet

The reviewer stated that an incentive was offered for this review


pmac

pmacSydney, NSW

  • 2 reviews

This product truly works!

published
1 comment
Britex
Britex C.Britex

Sounds like your cleaning technique is spot on - thank you pmac!


Page 1 of 4

Questions & Answers

Terras

Terrasasked

Has anyone got feedback on the tile and grout cleaner?

No answers

Jackie B

Jackie Basked

Can you add the urine remover to the actual machine. Our puppy has done pees everywhere. I want to get rid of the stains and the smell

1 answer
Daniel T
Daniel T

Hi Jackie B
Yes we used the Britex carpet cleaner and then I put pet stain and odour remover in it. Worked very well just don't rush doing the job.


Emma

Emmaasked

Could I use the carpet cleaner on a flokati rug?

1 answer
Britex
Britex C.Britex

Hi Emma,
We don't recommend using the Britex on these types of rugs. Please refer to the care instructions from the manufacturer to check the best way to clean it.


Get an answer from our members and Britex representatives

Details

CategoryHouse Cleaning Services and Carpet Cleaning Services

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