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Carpet Cleaning Kings

Carpet Cleaning Kings

Carpet Cleaning Kings
3.6

30 reviews

Positive vs Negative
65%35%
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Rates and Fees
4.0
Job Satisfaction ?
3.6
Timeliness
4.3
Brand Manager for Carpet Cleaning Kings? Claim your listing.
30 reviews
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Kerri
KerriQLD
 

Not overly happen with the results. The carpet and rug were left quite damp and one lounge cushion didnt even look like it was touched. Stain picture attached

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Chamikara P.
Chamikara P.QLD
 

My carpets had some tough stains and a bit of odor, but after the clean, they looked and smelled completely fresh—almost like new again. What really stood out was their attention to detail and the care they took with everything. They didn’t rush the job, used high-quality equipment, and made sure I was completely satisfied before leaving.

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Midushwer J.
Midushwer J.
  Fair Incentive

Good Job really appreciate there effectiveness in there Job Thank you

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Mustafa S.
Mustafa S.VIC4 posts
  Verified

I am shocked by some of the reviews for this business below. I couldn't recommend them more highly. They picked up our rug (White Boucle) which had discolouration marks and pet stains that we tried to remove but made a mess of and the rug has come back looking brand new. They did an amazing job, please give them a go!

Kerry R
Kerry RQLD
 

How disappointing. We recently selected Carpet Cleaning Kings to clean rugs, carpets and lounges in our extremely clean Brisbane home. After the job was completed, we remade beds, only to find paper & rubbish under one of the two single beds. Cleaning obviously did not take place under all beds. With a person in the family an asthma sufferer, this… Read more

was particularly disappointing. On contacting their manager, they apologised, but refused to revisit our home to rectify the issue. Their approach to our request to rectify is extremely disappointing and unprofessional and leaves us with no alternative but to share their poor behaviour with others looking for a decent professional job. Beware.

Ali
AliNSW
 

These guys are the most careless unprofessional people to a point it’s [Content Removed] ridiculous. There was a man with long hair and a man bun who was extremely rude and his attitude was disgusting. but also showed a complete lack of courtesy and effort in their work. From the moment they arrived, the guy was dismissive and unpolite, making… Read more

rude comments when I pointed out unsatisfactory results. They barely put any effort and done a quick unprofessional job leaving my couch looking almost the same, and it was clear they had no interest in doing a proper job. Please don’t fall for their fake reviews; save your money and seek a service that genuinely values its customers and delivers quality work elsewhere. Please from the bottom of my heart don’t get your cleaning service from here

JpA
JpAQLD
 
Rates and Fees
Job Satisfaction
Timeliness

Definitely not worth your money to have this company come in and clean your floors or complete pest control.. Had carpets cleaned which took 3 days to dry in the hottest weather we had all year. The couch was cleaned except for 1 side and then when it came to the pest control with urine treatment they didn't even remember until I said something… Read more

and then I am not sure they used actual pest control chemical as have not seen any cockaroachs or anything except a few daddy long leg spiders after several weeks of being completed. He certainly did not open any cupboards in any room nor draws etc, only did some of the skirting boards. Did not do outside as asked unless he has superman powers to complete it within 2 mins of being outside. Tried to co tact the company but they have not answered or responded via phone text or email. Don't waste your time nor money.

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MYBURGH, C
MYBURGH, CNSW20 posts
 

A rushed job done poorly – Very rushed job. Corners of each room not done and dirty around the skirtings of each room. Dirty marks on the tiles. Arm chair still dirty. Not worth $646. Technician was offhanded about redoing it and when I phoned the company they said that these issues were issues that could not be fixed. The carpets are now flat and very wet and the dirt has just been moved around.

Susan and Doug Oslar
Susan and Doug Oslar
 

These guys don't care – Think twice before using Carpet Cleaning Kings. I looked on their website and it looked professional as far as the carpet cleaning process went and it seemed to care about their customers, but sometimes we should look a little closer. They cleaned my 3 bedroom townhouse and my stairs. The stairs are the reason for the clean as they are in use… Read more

daily. Unfortunetly the stairs looked no different and I had a yellow mark on my carpet upstairs that was not there before the clean. I contacted them several times with emails so they could come back and do the stairs again and included photos. They rang me one afternoon saying they would be over the same day but i was at work, the same thing happened a second time saying for me to be there but I couldn't as I work most days. Because this became a problem I asked could they refund for the stairs and they said they don't refund nor do they seem to care to come out on a day when i am able to be home and I did give them options for that, only when it suited them when they were in the area it seemed. They also sent me an invoice with a big overdue stamp on it and I paid on the day of the cleaning however no paid invoice was given to me. I had to provide them with a statement to prove it was paid before the receipt came. Very disappointed with you guys. Your lack of care in my situation when there were options for you to fix things and me to recommend your services obviously means nothing to you.

Ngawang N
Ngawang N
 

Great – Carpet Cleaning Kings exceeded our expectations with their outstanding service. The team was punctual, courteous, and highly professional. Our carpets were thoroughly cleaned and looked brand new. They also efficiently managed OLD STAINS damage situation. I would highly recommend them for their excellent and reliable carpet care services.

Kezang W.
Kezang W.
  Fair Incentive

Carpet kings – Carpet Cleaning Kings offers great value for their service. While prices may vary based on the job's complexity, their thorough cleaning and professional service justify the cost. It's worth the investment for pristine carpets and peace of mind .

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Susan
Susan3 posts
  Verified

Do not believe the website – The carpets and rugs weren't vacuumed before the carpets were cleaned. No furniture was moved - not even the smallest bedside table. When I rang to ask for the job to be completed according to their claims on the website, and sent photos of the carpet underneath the sofa and chairs, I was told that you have to request for the furniture to be moved and you have to pay extra for that service. Show details

Chamikara P.
Chamikara P.
 

Best Carpet clean I ever got – I asked for a Carpet clean and They said that i need to do a premium care cleaning and also it was very cheap than others so i booked for a Premium Care cleaning and Carpets came pretty well it looks like brand new Carpets. Thank you so much Carpet cleaning Kings.

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Mehraj R.
Mehraj R.
 

Great Service and Cleaning – Last time I asked for a heavy duty cleaning on the carpet as my carpet was really really bad. They did very good cleaning and among the other company, their service was very excellent. The cleaner was very friendly and he did a very good job.

Rajitha P
Rajitha PQLD2 posts
 

Stain Removal – Carpet cleaning kings cleaned stains what we had 6 years old and all other companies couldn’t Highly recommended this company and friendly staff very good price They were knew what they were doing since in the booking

Advanced W.
Advanced W.
 

Best carpet cleaning company – Every year we do carpet cleaning service This the best out of all

Inge
Inge3 posts
 

Carpets are worse – After cleaning the three bedrooms it has created more spots and marks than before the clean, I sent the photos to Carpet Cleaning Kings at Holland Park and informed them of the bad job, no reply nothing… I just wanted reputable good old fashioned service from experienced people, not from contractors who don’t seem to care. Never again, and I won’t… Read more

recommend them. No receipt, and the person took a photo of my transfer re riot from my phone, he did the job very fast with marks also from the head of the vacuum, terrible job.

Leo
Leo
 

Best carpet cleaning service in the Town – We done carpet cleaning with CCK Done best job in years

Tina
Tina
 

Excellent jobs, very cheap prices, friendly team and reliable – Very happy with the carpet cleaning service. Excellent jobs and very cheap prices.

Sandra Bentley Park
Sandra Bentley Park2 posts
 

Life Savers! – Amazing service from the Brisbane company when rain flooded part of house I am the agent for a week out from Christmas. They came very promptly and had the rooms dried and carpet cleaned within a few days. As a real estate agent and onsite manager I couldn't ask for better service and will ensure I pass details of this company to colleagues in the property management business.

KP12
KP12
 

Rude service over the phone – Called up to find out details about their chemical free cleaning and to check what was involved , the person who answered was irate and annoyed at me for wanting to know details and was rude. Customers are entitled to know what they are getting in a service so they can make a decision. It is poor customer service to get irate just because they are asking you for details.

Kathy
KathyQLD2 posts
  Verified

Highly Recommend – I was most impressed with the friendly and professional service right from point of booking in. They arrived promptly and completed the bond carpet clean and flee treatment very efficiently. And emailed the receipt on completion of job so i could forward directly to the agent. Well done.

Find out how Carpet Cleaning Kings compares to other Carpet Cleaning Services

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CV.
CV.
 

Great service & carpet cleaning – Can highly recommend this company. Received great service from booking, confirmation, professional & efficient carpet cleaning to payment and customer satisfaction review. The staff member who attended my home in Ferny Grove was knowledgeable, professional, friendly and caring.

eric
eric
 

Bloke refused to do the job! – Scheduled a time to clean two simple bedrooms as is required at the end of lease. We made it clear that our apartments have no parking but parking available on the street. They agreed over the phone, and then obviously didn't advise their sub contractor, who cracked the hell when he rocked up, was very rude, claiming that it was impossible for him… Read more

to cart up the gear from the street, and refused to do the job. Left us high and dry. Complained to Carpet Kings and they said they'd rectify it and call us back and they never did. Poor management and an unpleasant experience. Called a competitor and they were more than happy to take our money and park on the street, no problems.

la lundy
la lundy
 

Excellent value and job – Thank you Sean for this morning- great efficient job- excellent value and really nice knowledgeable technician who cared and was professional

BecW
BecW
 

Couldn't be happier – Excellent service from booking through to end of carpet clean. We had to change the date and time twice and they were very accommodating and friendly. Carpets look perfect too!

Suzi
Suzi
 

Honesty plus – Thanks a million to Dan for his good old-fashioned customer service. Fast advice and down to earth support too. Highly recommended. Thanks again.

Adrian
AdrianQLD14 posts
 

Wasted my time – I took the day off and scheduled everything that I had to do. Received a phone call 40 minutes before the appointment, telling me that they will be 2 hours late, throwing out everything that I had planned. I took the day off for nothing. Very unprofessional. I will be looking elsewhere.

Mrs JFW
Mrs JFW
 

great service! great result! – I used carpet cleaning kings last week. They did a great job. Carpets came up like new. Would highly recommend them.

Danny
DannyQLD2 posts
 

Professional and Friendly - 5 stars – Our lounge room flooded when our washing machine decided to over flow and flood our unit. I tried a few other 24 hour carpet cleaning companies and none answered. thankfully I called carpet cleaning kings and they had someone only 35mins later and did a wonderful job. Thanks to the team!

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