Very bad customer experience – It's hilarious how they advertise offering more than the dealer, but when I got their offer, it was the lowest! And when I mentioned the dealer's quote, the guy just hung up the phone. Too funny
Scare the customers away car site. What a joke! – Why do I have to pay government charges? Why aren’t they included in the car price? Your cars are ridiculous prices for so many kilometres? Such a scam site. I want to buy a car but not this way. I’m going to a better decent site that doesn’t say excluding government charges.
Can't even get engine configurations right – It doesn't take a genius to know that Volvo 3.2 Petrol in XC70 and 90 isn't a V6. You're a car site. I could pick the engine size and power output on anything without needing to refer to your website. So clap clap clap. It's just Disappointing...doing internet write ups for used cars...at least I could pick when they had the wrong specs for the car given to me. Haha, better photos too... Show details
Reviews with attachments
Contacted by scammers only (RAAF, divorce story and previous buyer's lack of funds) – So far, I have been contacted by 2 scammers. Yet, a third post was legitimate (but the owner sold it to someone else). Unfortunately, Carsguide encourages such practices, because the only way to contact the seller is by email. You must provide your name, email and phone to get a reply from the user. Common fake stories repeated all the time: 1-… Read more
Royal Australian Air Force with deployment coming up soon. 2- A lady who was awarded the car as a settlement to her divorce, so she wants to get rid of it at low price. 3- The buyer is in Tasmania and will ship the car to you. There is an option to report fake ads to the site, but there are so many of them, it is virtually impossible to report all.
Scammers central!! Do not use – I messaged three different sellers all sent me the same email saying they’re “moving to New Zealand & will send me the car for free. Don’t use this program. I’ve reported the listings as spam but I don’t think Carsguide actually does anything about it. Show details
Yet another RAAF Scam off this site – I was looking for a replacement car for my son and came across the Cars guide site powered by Auto trader. This morning, I received an email about the car selling a divorce story. I didn't red flag it at first, but after responding to the email with a slightly lower offer, I did. I received an email purportedly from Auto Trader requesting my… Read more
licence back and front, as well as my Medicare back and front. Four alarm bells went off: first, the email was addressed to the wrong person, second, the email mentioned an Elantra when I was looking at a Mazda 3, and finally, the email mentioned an Elantra when I was looking at a Mazda 3. Third, there is no reason for me to provide those credentials just to look at a car. After that, I began to think critically about the email with slightly broken English, a divorce story (very poor negotiation information tactic). So I looked at the email domain from which the auto trader email was sent, and it was amusing. That was enough for me to leave. But, to be honest, I was initially duped because I assumed CarsGuide was legitimate. I was completely wrong; I can't even report a suspicious ad on their website. I went to the trouble and expense of getting a report on the car, and it came up as legitimate on the report, with the plates matching the car for sale and the rego details, indicating that some research had been done on it.
Trust me . NO, just stop. if you can't see. Don't pay – Update: So, they come up with new story line. Please see below attachment. Its along lost job due to covid, husband past away, cars is at ebay storage (there isn't such things).send us money whoch will be locked...... Blah blah, So, I was so close to pay $5800 my hard earned money to scammer. but I stopped and googling around Autotrader,… Read more
Carsguide had same story of military personnel deployment, ARRF lady getting divorced lol. Below is my story:
Sorry for taking so long to reply, I've been messed around by one previous buyer for lack of funds. Right now I am located in WA, because our squad it's doing some special training, I work for the Department of Defence. I am providing Deployment Training (Desert Training). If you are still interested in buying my car, I’m asking $6,000 Negotiable (I’ve lowered the price because I’m running out of time). I have to sell the car as fast as I can because in three weeks I will be deployed to New Zealand and I’ll stay there for a while. I intend to buy a new one when I get back home. I also need to know if you have the cash to buy the car, because there are a lot of interested buyers. The car is here with me at the military base but you don’t have to worry about the distance I can bring the car to you on my expenses, so if you're interested, let me know. Details: Registration#: YSD641, 82,760 Km’s. Rego until 06/2022. Road Worthy (RWC) provided. Just had it serviced. Mechanically A1 You’ll love the car, I can guarantee you that!
He recommend to use "Automobile Escrow Trader guide" as 3 rd party, apparently owned by him. Once you make Escrow account at initial time, you can view your status. Then Seller will tell you to click RED link and deposit money. ( I was browsing around, but became suspiciuos once I can not see my own detail). Checked in few hours later, RED click is gone. Its ABN actually exist, but different bussines name. So I was so close to lose my money. I would have been depressed if I lost money. I will never buy anything from private online seller again if I can not touch it.
My advise is , just don't deal with them. these scammer need big smack in their bum including his mum.
Positive reviews
Sold my car so easy – It was my first time to sell my car on private market. I placed ad one week before Christmas but didn’t have much enquiry until second week of January. Then within two weeks after holiday season it is sold. Making ad was very easy with guides and templates. Getting and replying emails was easy too. Strongly recommend to everyone.
Tips for interstate buyers – At handover of vehicle: - photo of odometer displaying km - condition report acceoted by transporter - presence of spare tyre & replacement tools During negotiating of price is the registration included or does the vehicle have to be delicenced prior to export. Have insurance in place to cover vehicle in transit. Read transporters exclusion clauses - seek legal advice as many of them would not stand up in court.
Good – This internet shop/guide is great if you are looking for any new or used car or any other vehicle. They have a great range all of the time and it also helps you to get an idea on how much you should be paying for your new or used car that you are buying. This guide also gives you plenty of information on what you should be looking for when you buy… Read more
a new car. I also love the fact that they sometimes run competitions even though the prizes usually do not include travel or accomodation and they are usually only good if you live in the area of the event/prize. competitions
Negative reviews
Disgusting! – Thought I was buying a car and actually believed the story of divorced RAAF member, being deployed etc etc. Same as the stories listed previously. Scam city. I parted my ID and money. Something needs to be done about this site! Shut it down!
Absolute crap – Do not use this service, its useless ... can't refine a thing .. Scams and dodgy up selling and ads .. their site is so user unfriendly, I wanted to smash everything insight.. Shut this down .. pathetic ..
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Don't be Conned – Why aren't these people shut down before people put out any more money. They tried the same thing as previous reviews on me and even sending Licence pictures phone numbers etc and fancy cars at a great price. Shut these idiots down. Show details
Recent reviews
Would give zero stars if I could – Do not trust this website it is full of scammers! my parents bought a mitsubishi lancer off carsguide which had around 30,000km for $9,500 and the seller claimed to be leaving for the army and had showed identification (which we found out was stolen). He claimed that he would send the car over to Queensland free of charge and would cover the costs… Read more
of sending it back if we were not happy with it and lowered the price to $8,500 because he was “desperate to get rid of it before he left” which was clearly too good to be true. The listing is still up after my parents got scammed $8,500 and have still not gotten their money back. They have reported it serval times so beware of a black 2013 mitsubishi lancer with 30,734k for $9,500.
Beware Cars guide is rampant with scams – Beware people of Cars guide. If I can give minus zero that would be understatement. How can cars guide allow these kind of scammers go unchecked If I didn't scrutinise the email sent out to me and have been aware of the widespread relentless scammers, I would have fallen victim to this elaborate scam and the worse thing there is no option to… Read more
report a scammer. Wake up Cars guide. I would hate to see anyone fall for these scammers. PS. All these scammers traveling to New zealand for work for the RAAF.
This website is full of scammers – I used this website to search for a used car and all I get are scammers with exactly the same modus operandi; RAAF service person in a different state to the one advertised that urgently need to sell at a bargain price because of deployment. They can deliver the car free of charge; the car is always newer than the one advertised; and there is a short time limit. DON’T USE THIS SITE unless you want to fall victim to scams
Full of Fake vehicles – Do not use Cars guide to by or sell your vehicles. The listings are littered with scams. Will never use this site again. I really want to give you a NO STAR rating
Disgusted! Only contacted by scammers!!!! – Since posting my ad to sell the car I have only been contacted by scammers!! Army corporals stuck on a boat asking me for a pay pal account and to pay their freight. I’m disgusted. So disappointed.
Fake Advertisers! – This site isn't worth the effort for potential car buyers. An excessive amount of false information allowed by Carsguide, for instance, a 2009 Hyundai Getz S offered sale of $6,995 an obvious hatchback but vehicle displayed is a Hyundai Santa Fe SUV 4x4 and looks to be more like a 2015 model. False information hasn't changed in this industry!
Full of scammers – I sent off 5 messages about cars for sale over a week and received 3 scam replies and no legitimate replies. I've given up on using this site
Some very dodgy sellers – I'm sure there are legitimate ads on this site, but beware of the many scams. Sellers who tell you that they got the car in a divorce settlement (very common) and the year of the car differing between heading and description. If it seems too good to be true, it probably is.
Find out how Carsguide.com.au compares to other Vehicle Accessories & Parts Shops
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Try other websites – A lot of scammer use carguide, claiming they work for the Australian defence force. And they'll post the car. WTH. Use gumtree as its better.
Scammers paradise! Do Not Trust This Site! – Only communication was via email. This is the worst site! Do not buy from a private seller only trust the car yards as you can actually go in person & actually speak with a trustworthy salesman. I have attached pictures of the email I received and the car advertisement.
Continuing scam – Still spinning the same story of working for RAAF and being unavailable to talk on the phone. Only communicate via email. Wants full payment upfront through Escrow account. Will send the car upon payment on a RAAF carrier. Sent photo of QLD drivers license. Probably stolen credentials. Car registered in Sydney but she’s working out of Tasmania.… Read more
Payment to be sent offshore to the UK. Absolute joke of a site. Beware. I have attached the Car advertised for reference.
Scam. Do not trust this site – I wanted to buy a second hand car. The prices and cars on carsguide.com.au were better than carsales.com.au. I contacted 5 sellers over a period of 2 weeks. All sellers gave the same story of being in the militiary, stationed in NT, WA, or Tasmania. Warning: do not pay money to paypal thinking it is safe. You will lose your money and not get a… Read more
car. Carsguide should display the sellers mobile number and if so, you could call the seller. Only use a site that displays the seller's mobile number.
- +1
WARNING!! DO NOT TRUST – I was interested in car which was listed local. When I contacted seller he claimed in was currently in WA defence army and car was with him and he would post car to me on his expense. He wasn't asking for money but would require my ID. When i search car scams this scenario was listed. I reported it to carsguide and got a email back requesting… Read more
more info so I forwarded all emails to and from seller. I got this response "Thanks for your reply. My apologies for the delay. We've experienced a higher than normal volume of queries.
I can confirm that the necessary action has been taken against the seller to prevent this from reoccurring."
## but car listing is still there.###
It's listed as a aurion prodigy but photos are of a aurion sportive zr6
Scammer – I saw a advertisement of honda jazz 2017 model, which was coming under 5k so I thought why not? later when I contact them they said I had to deposit money in ebay trust account( which actually doesn't exist), and they said they are in tasmania with RAAF and will send car through ebay. Just to raise a voice that there are many such scams around you so be careful before making payment.
Suggestion of how to deal with scammers on this site – These people are unbelievable! I was also interested in a car advertised on this site and also on some of their associated, sister sites. I am not a person that normally takes time to write such reviews but people should be made aware of this mob. I am sure the website will have all sorts of disclaimers about how they aren't associated with these… Read more
scammers but they are. They take money from them for advertising. I have had my time wasted so I thought they appreciate some of their own medicine. I replied to cars they advertised hundreds of times with the same interest email. Cars that I did that to started disappearing from the site. Surprise, surprise! If everyone does this, maybe Carsguide.com.au might wake up and listen to honest people who just want to buy a car.
Scammers car for sale – Thankfully alarm bells went off when the car advertised was selling for 5,000 less than the market value, then the email to me after contacting the seller stated sorry we took so long to reply when it had only been a few hours, more alarm bells, then they told me like many other honest reviews on here about scammers that they would have the car… Read more
delivered to me on an RAAF car carrier, that I could keep the car for a week to get tests done & meanwhile they would keep my money safe in an Escrow account, they tell you that they are living in Tasmania about to be deployed to New Zealand so they cant take a photo of the seats or of the Vin No. They even send you their Licence photo which looked very fake, This is awful in this very tricky Covid time, these scammers are awful & prey on good decent people 2013 Toyota Corolla 7,000 Reg: 1BE 5YZ you are a scammer
physhing scams – scammers and phyishing scams are a part of these sites be awair they will ask you to pay freight because they are unable for a stupid reason Show details
Carsguide full of scam cars - no action ever taken – Yet another would be car buyer who is sick of all the scam cars on carsguide. I have reported about 20 ads, no action is ever taken and the ads just keep appearing. Just the location changes. Always a similar story about moving overseas/working for the air force/free delivery of the car etc. Then they ask you to pay into an escrow account...… Read more
Carsguide does nothing about these ads. It may simply be a front for scammers. Do not create an account with this mob because it is not a trustworthy site. Carsguide is not worth your time
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