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Cash Train

Cash Train

4.2 from 604 reviews

See the Best Short Term Loans in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
413
4 star
74
3 star
24
2 star
18
1 star
75

So far terrible customer service

published

So far no answer or reply - I am unsure if this company is for real - would be nice to be able to contact someone but that seems impossible as well

Transparency
Customer Service
Application Process
Timeliness
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Gemma

GemmaSydney, NSW

No contact

published

I have been trying all day to contact cash train via email and phone and my email gets rejected by sender because it doesn’t exist and the contact numbers both ask me to dial an extension I have tried everything to get in contact with them regarding my application and nothing they said they would be in contact with me today but I haven’t heard anything and also said the fund would be in my account by today but nothing.

This is unprofessional not being able to find out what’s going on. Not happy.

Application Process
Timeliness
Jace B.

Jace B.South East Queensland, QLD

Easy and quick approval, time to recive fun's need work, 9 hours to receive funds when I was approved in good time

published

Long time to recive fun's when stated with in couple of hours, bit doesn't say that the bank is in another state and closes and early then other bankss, overall good service

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateMay 2019
Loan Term 2 months
Cash Arrival1 day(s)
See all answers
Deborah

DeborahSouth East Queensland, QLD

Very good service

published

I was happy with the service and the staff are lovely to deal with didn’t experience any unexpected costs and I was very satisfied with rate I received for the loan I would apply again in the near future thankyou

Customer Service
Application Process

thorax999

thorax999Greater Melbourne (Metropolitan), VIC

  • 2 reviews

Anything above a 1 star is fake

published

Have applied 3 times over about 4 years and all 3 times i do not get a response or a call. They just close off my app and leave their application on my CRA. Terrible company

Transparency
Customer Service
Application Process
Timeliness
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Last resort

published

Customer service representative was friendly and informative.
Very satisfied with the promptness of approval then payout of loan.
The rate is quite excessive. Maybe members (like myself) who occasionally receive loans, and always pay back on time, could get a lower rate.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateMay 2019
Cash Arrival1 day(s)
See all answers

Highly recommended

published

Fundings came on time. No fuzz with the application process. Customer service was great. The company delivered what they promise. Will surely recommend this firm to others. Well done guys!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
See all answers

LWGC

LWGC

  • 2 reviews
  • 4 likes

Terrible

published

They contacted me via SMS. High interest short term loans have been consistently shown to put people in great financial stress and a debt cycle they cannot get out of.

Transparency
Customer Service
Application Process
Timeliness
Loan Term 1 months
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DJM

DJMCairns

  • 2 reviews

Thank You for your efficient service!

published

Very satisfied as always! So easy and convenient. Information is everywhere if you have questions and nothing is vague or unclear in the process. It is definitely the best short her money lender by far!

Application Process
Timeliness
Loan Term 2 months
Cash Arrival1 day(s)
See all answers
Brenton c.

Brenton c.

  • 2 reviews

Fast, easy and best lenders by far with no hassle

published

We needed money for bond to move in an emergency situation and cash train was by far the quickest and easiest way to get money for bond highly recommend these guys

Customer Service
Application Process
Timeliness

This is the best service and help line, very understanding so thankful for being a valued customer.

published

Fast service, really helpful, very thankful for the assistant. Very understanding. I was so happy when I got the help when I was in need. I felt like a valued customer. Thanks

Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Term 4 months
Cash Arrival2 day(s)
See all answers

soloh

solohGreater Melbourne (Outer), VIC

Absoulutely terrible!

published

Absoulutely terrible i do not recommend anyone going through cash train for a loan it's taken me 3 -4 days just to get approved. Not to mention while waiting i got approved for a loan through another loan company an got approved for it on the same day. Now i have 2 loans. Awfull NEVER again. Save yourself the trouble.

Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
See all answers

Lack of communication

published

Supplied bank account details and payslip from less the a month ago,then got email saying they needed the latest payslip which I haven't received yet then wanted to know all my company's details, bosses phone number etc
So I gave up and applied and got approved elsewhere
Then they send a email the next day saying I've been approved
And this was for $200
So now I got two loans when I only wanted one

Customer Service
Loan TypeFixed Rate

James30au

James30auWheatbelt, WA

Easy and quick process.

published

Great experience, I applied, got approval without hassle, the money was in my bank within a couple of hours and the fees are very reasonable. I have used Cash Train multiple times now as they are a great lender.

Customer Service
Application Process
Timeliness

This is perfect and quick excellent service

published

Customer service excellent this company is the best nice and reliable rate , I recommend to everyone who needs loan
Use Cashtrain nice and quick money is on your account, 100% on line

Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
See all answers

The reviewer stated that an incentive was offered for this review

Great and considerate service !

published

I am a happy and satisfied customer with the service and the response which was quick.The rate is fair and comparable.I would recommend them to others.Allowing me extra time to pay
was a bonus.

Loan TypeFixed Rate
Loan Term 3 months
Cash Arrival1 day(s)

amazing very good service

published

My experience was amazing couldn't have asked for better I had a phone to this company and they helped me achieve my loan which is fantastic
No unexpected costs
very satisfied with this rate

Customer Service
Application Process
Timeliness
Loan TypeLine of Credit
Loan Term 3 months
Cash Arrival1 day(s)
See all answers

It was great, so easy and quick approval

published

So helpful and easy to use, customer help was so good and willing to go the extra mile for you. Can’t complain about anything about them, and will use them again

Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateJanuary 2019
Loan Term 3 months
Cash Arrival1 day(s)
See all answers

Linda J

Linda JMid North Coast, NSW

Very satisfied

published

Amazing and so helpful when you need a loan for emergencies I would recommend them to everyone I need some money to attend a funeral for accommodation and fuel the money was in my bank 2 days after I applied

Customer Service
Application Process
Timeliness

Kaaaaaaaaaaaaate

KaaaaaaaaaaaaateSydney, NSW

Great Service, Always helping me out of trouble.

published

Quick approval and the application is very straightforward which makes it less stressful, Money in the bank the next day once approved. This company has helped me in many emergencies.

Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateMarch 2019
Loan Term 1 months
Cash Arrival0 day(s)
See all answers
1 comment
Cash Train
Customer CareCash Train

That's great to hear! Thanks for leaving your feedback.


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Questions & Answers

Beck M.

Beck M.asked

Hello I applied a week ago for this short loan - I got an email asking for further info now the status says other - I cannot even work out what this means - when I ring the number it states the online chat is quicker but it always says that youre not on line right now - is this company for real or is it dodgy

No answers

Jody L.

Jody L.asked

When i will receive loan money got approved just after 8am perth time bank with anz its now 530 and no funds yet

No answers

hannah

hannahasked

I submitted an application 11am Saturday. When would I hear back about the outcome?

No answers

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