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Cash Train
4.2 from 603 reviews

No contact

I have been trying all day to contact cash train via email and phone and my email gets rejected by sender because it doesn’t exist and the contact numbers both ask me to dial an extension I have tried everything to get in contact with them regarding my application and nothing they said they would be in contact with me today but I haven’t heard anything and also said the fund would be in my account by today but nothing.

This is unprofessional not being able to find out what’s going on. Not happy.

Application Process
Timeliness

Easy and quick approval, time to recive fun's need work, 9 hours to receive funds when I was approved in good time

Long time to recive fun's when stated with in couple of hours, bit doesn't say that the bank is in another state and closes and early then other bankss, overall good service

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateMay 2019
Loan Term 2 months
Cash Arrival1 day(s)

Very good service

I was happy with the service and the staff are lovely to deal with didn’t experience any unexpected costs and I was very satisfied with rate I received for the loan I would apply again in the near future thankyou

Customer Service
Application Process

Anything above a 1 star is fake

Have applied 3 times over about 4 years and all 3 times i do not get a response or a call. They just close off my app and leave their application on my CRA. Terrible company

Transparency
Customer Service
Application Process
Timeliness

Last resort

Customer service representative was friendly and informative.
Very satisfied with the promptness of approval then payout of loan.
The rate is quite excessive. Maybe members (like myself) who occasionally receive loans, and always pay back on time, could get a lower rate.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateMay 2019
Cash Arrival1 day(s)

Highly recommended

Fundings came on time. No fuzz with the application process. Customer service was great. The company delivered what they promise. Will surely recommend this firm to others. Well done guys!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate

Terrible

They contacted me via SMS. High interest short term loans have been consistently shown to put people in great financial stress and a debt cycle they cannot get out of.

Transparency
Customer Service
Application Process
Timeliness
Loan Term 1 months

Thank You for your efficient service!

Very satisfied as always! So easy and convenient. Information is everywhere if you have questions and nothing is vague or unclear in the process. It is definitely the best short her money lender by far!

Application Process
Timeliness
Loan Term 2 months
Cash Arrival1 day(s)

Fast, easy and best lenders by far with no hassle

We needed money for bond to move in an emergency situation and cash train was by far the quickest and easiest way to get money for bond highly recommend these guys

Customer Service
Application Process
Timeliness

This is the best service and help line, very understanding so thankful for being a valued customer.

Fast service, really helpful, very thankful for the assistant. Very understanding. I was so happy when I got the help when I was in need. I felt like a valued customer. Thanks

Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Term 4 months
Cash Arrival2 day(s)

Absoulutely terrible!

Absoulutely terrible i do not recommend anyone going through cash train for a loan it's taken me 3 -4 days just to get approved. Not to mention while waiting i got approved for a loan through another loan company an got approved for it on the same day. Now i have 2 loans. Awfull NEVER again. Save yourself the trouble.

Customer Service
Application Process
Timeliness
Loan TypeFixed Rate

Lack of communication

Supplied bank account details and payslip from less the a month ago,then got email saying they needed the latest payslip which I haven't received yet then wanted to know all my company's details, bosses phone number etc
So I gave up and applied and got approved elsewhere
Then they send a email the next day saying I've been approved
And this was for $200
So now I got two loans when I only wanted one

Customer Service
Loan TypeFixed Rate

Easy and quick process.

Great experience, I applied, got approval without hassle, the money was in my bank within a couple of hours and the fees are very reasonable. I have used Cash Train multiple times now as they are a great lender.

Customer Service
Application Process
Timeliness

This is perfect and quick excellent service

Customer service excellent this company is the best nice and reliable rate , I recommend to everyone who needs loan
Use Cashtrain nice and quick money is on your account, 100% on line

Customer Service
Application Process
Timeliness
Loan TypeFixed Rate

Great and considerate service !

I am a happy and satisfied customer with the service and the response which was quick.The rate is fair and comparable.I would recommend them to others.Allowing me extra time to pay
was a bonus.

Loan TypeFixed Rate
Loan Term 3 months
Cash Arrival1 day(s)

amazing very good service

My experience was amazing couldn't have asked for better I had a phone to this company and they helped me achieve my loan which is fantastic
No unexpected costs
very satisfied with this rate

Customer Service
Application Process
Timeliness
Loan TypeLine of Credit
Loan Term 3 months
Cash Arrival1 day(s)

It was great, so easy and quick approval

So helpful and easy to use, customer help was so good and willing to go the extra mile for you. Can’t complain about anything about them, and will use them again

Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateJanuary 2019
Loan Term 3 months
Cash Arrival1 day(s)

Very satisfied

Amazing and so helpful when you need a loan for emergencies I would recommend them to everyone I need some money to attend a funeral for accommodation and fuel the money was in my bank 2 days after I applied

Customer Service
Application Process
Timeliness

Great Service, Always helping me out of trouble.

Quick approval and the application is very straightforward which makes it less stressful, Money in the bank the next day once approved. This company has helped me in many emergencies.

Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateMarch 2019
Loan Term 1 months
Cash Arrival0 day(s)
1 comment
That's great to hear! Thanks for leaving your feedback.

Wonderful service

Customer Service was great and I knew exactly what my loan would cost. Very satisfied with Cash Train, they are a terrific help in a crunch, thank-you! Would always recommend Cash Train.

Application Process
Timeliness
Loan Start DateMarch 2015
Loan Term 3 months
Cash Arrival1 day(s)
1 comment
Thanks so much for your feedback Val and we're glad we could help.

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Questions & Answers

Do cash train review loans on a weekend?
1 answer
No sorry for you to get it on that day you have to have it in by lunchtime Fri it will go in Monday lunch time

Hi I applied for a loan yesterday afternoon with cash train which has been approved . It was before 1pm when it was done . Just curious to know if I will be getting money today at some point even thought it’s saturday ? I also bank with ANZ . Please let me know .
No answers

I thought it was same day payment? I'm with ANZ my loan got approved at 1pm still not in and I just seen that I had to wait up to 2 business days surely that isn't true
1 answer
They send the money once approved (11am for me QLD time). I'm with ING and it was there the next morning

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