SSKB Strata Managers

SSKB Strata Managers

 Verifiedsskb.com.au
SSKB Strata Managers
4.6

381 reviews

PositivevsNegative
91% · 34833 · 9%

Knowledgeable and friendly staff
Swift responses
Clear communication

Reviews

381 reviews
Martin
Martin2 posts
 

I was not offered a reward to post this I was offered a reward to take one down by SSKB by way of a meeting

After my initial poor review I was contacted by our calypso bay manager to discuss our problem and then her manager I was asked to take the poor review down to which I did. We were invited to the strata meeting to discuss our problem only to be told they could not help and if we wanted to leave we could. We were mortified. We have council that can’t help, body corporate that cant help Roach Group that has never responded and SSKB can’t help so what are we paying for? I will tell you in my next post regarding the meeting.
SSKB Strata Managers
SSKB Strata Managers   DM   
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Hi Martin, SSKB have tried to assist in facilitating a resolution to your query regarding house builds. However, we are not the entity that can provide the actual answer, that is with the Development Assessment Panel (DAP).

leanne c.
leanne c.Sydney, NSW
 

My experience

I have written to these agents on more than one occasion and never receive a response. You may be questioning a charge or a statement made by them referencing reports they are meant to have had performed...all met with silence.
SSKB Strata Managers
SSKB Strata Managers   DM   
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Suzanne
SuzanneFar North Queensland, QLD5 posts
 

Make life difficult

Used the app to check fees. States outstanding fee. Was paid. Maintenance bill sent that was paid. Keep sending same bill for one job as they charged for work that wasn't done and had to come back and charged again. Which we won't pay. Didn't have anybody answering our email for a month. Charged us monthly fee but didn't notify us that the person looking
after us left and nobody had been allocated. Watch your money.
Suzanne
Suzanne  
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If they tell you it's under mediation, you will not hear from them again. We are no long with sskb and would not recommend to anybody.

Chris and Fiona Lees
Chris and Fiona Lees
 

Assistance with navigating our AGM motions

Kate Rawnsley of SSKB Tweed Heads looks after our Body Corp for our townhouses in Kingscliff . She is a pleasure to deal with and very helpful. Show reply
Body Corporate
Body Corporate
 

Always helpful

A big thank you to Nicola Earls for all her help in what has been a difficult time with our recently formed body corporate. Show reply
Suzanne
SuzanneSydney, NSW3 posts
 

Very knowledgeable

Rachel and Brendan are always there to help me and answer any questions I have. If on the odd occasion they don’t have an answer they find out and get promptly back to me. Show reply
Suzanne
SuzanneSouth East Queensland, QLD
 

Thank goodness for Raewyn !!

We took over a complex October 2022, if it was not for Raewyn we would have been pulling our hair out. Three times with someone else going back and forth trying to get things sorted and no help.
We picked up the phone and called there was Raewyn on the other end, was extremely helpful and took the time to sort out and call us back with what was required, someone who took the time.
THANKS RAEWYN NOT FORGOTTEN.... Show reply
Greg Sheppard
Greg SheppardSouth East Queensland, QLD
 

Lost without them

We have relied on Brendan and Rachael for a decade now and we would be lost without their high service level and depth of knowledge. Show reply
Tammy- Technology Drive
Tammy- Technology DriveSouth East Queensland, QLD
 

Experience with SSKB

Partnered with SSKB looking after our commercial offices for several years and Natalia and more recently Tallara have been great to deal with. Nothing ever an issue to assist and support our committee. Show reply
Ken Pannan
Ken PannanProserpine3 posts
 

Very competent crew

Brendan and Rach with the Sunshine Coast team are very professional in every regard.
Excellent crew and easy to work with. Show reply
Lauren
LaurenSouth East Queensland, QLD
 

Many thanks to Cassie and Kim!

I have to say that Cassie is one of the most responsible BCM I have ever seen. Always helpful and always response so promptly! Very professional and acknowledgeable! Show reply
Wenkel
WenkelSouth East Queensland, QLD4 posts
 

Couldn't do without them

As Chairperson of a Body Corporate in Taigum Brisbane, I can honestly say that over all the years I have been dealing with SSKB they have been nothing but Friendly, Knowledgeable & Professional. Every Community Manager who has been assigned to our complex has been wonderful & I won't name them all but our current manager, Susan Pullar is an absolute gem. Thank you Susan & your assistant Marla for making this last year stress free. Thank you so much & Merry Christmas & I look forward to our dealings in 2024. Show reply
Kiko
KikoSouth East Queensland, QLD
 

Peter and Denise team is the best!

As a Building Manager onsite confronted with many issues so often have to call on the BCM for input, advice and other stuff relating to the different acts one has to deal with.

Peter and Denise team have been enormously supportive and an absolute pleasure to deal with. Their combined knowledge and resources make my job a lot easier. I would highly recommend SSKB if you are looking for a Body Corporate. Show reply

Committee member
Committee memberRichmond-Tweed, NSW
 

Outstanding staff member

As a committee member I cannot express enough of how professional and efficient Traci Miller is at our meetings and with any issue we may have. The issue is always resolved and our meetings are always ran smoothly and ems he is very efficient, good work Traci Show reply
Jenny Brook
Jenny BrookCentral Queensland, QLD
 

SSKB Gold Coast

As secretary for the body corporate at Cirrus Sphere, Jill Stringfellow and her team have been very supportive and helpful. Nothing is ever a bother and they respond in a timely manner. Show reply

Questions & Answers

Sheila  K.
Sheila K.

Do you do compulsory Strata Management.?

steve M.
steve M.

How much the admin fees in general if 12 lots.

SSKB Strata Managers
SSKB Strata Managers   DM   

Hi Steve, Thank you for reaching out. We have sent you a private message to ask for your contact details so we can discuss the needs of your scheme.
Kind regards,
SSKB.

barclay
barclay

We are owner's managed properties, but will not received any updates of the building management from the building managers as we are not on their mailing list for updates. Our tenants living in The Johnson, Casino Towers are left out from any notice and updates. Could SSKB take charge of sending updates, notice about the building management on behalf of the onsite managers as we are still your Client and paying body corporate fees. We feel pity for those owners out there whom managed their own properties and left in limbo in flood situation recently. Who will be purchasing the property there if there is no communication with regards to the building, is there some concerned here.

SSKB Strata Managers
SSKB Strata Managers   DM   

Hi Barclay, A letter has gone out to all owners this week.
Please don’t hesitate to reach out if you have any further questions.
Kind regards,
SSKB

barclay
barclay  
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Details

About SSKB Strata Managers

The Client Solutions team deal with general enquiries and have a ‘one call resolution policy,’ under which they endeavour to resolve a tenant’s issue in one phone call. This team has a 94% success rate, according to the company.

SSKB’s services include the following:

  • Managing the body corporate or owner’s corporation
  • Consulting on the development of strata title schemes
  • Strata consultations with communities and developers
  • Client liaison
  • Facility management and reports
  • Banking services
  • Utilities management and bill savings, and
  • Body corporate/owners corporation insurance.

Points of praise

  • SSKB’s knowledgeable team members provide professional and helpful advice on all strata-related matters.
  • Members of the Client Solutions Team are also friendly and an overall pleasure to work with.
  • Staff members are easy to communicate with, explaining processes in a clear and concise manner. As one reviewer aptly put it, they are ‘always there to give a comprehensive explanation in layman’s terms.’
  • SSKB’s prompt responses to requests for information or advice were appreciated by members of the body corporate.
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