Always going the extra yard
I have been dealing with Traci and Kate at the tweed heads office and they
are always there to sort things out and will go the extra yard to make sure
that everything gets sorted and run as it should.
When information is needed they usually have the answer but if they dont they
go out of there way to get it for you and do it with a smile.
...Frank manager Customline cleaning and maintenance
Easy to deal with, very good team
We have been working for SSKB for a few years now and found them very easy to deal with, with open lines of communication between us contractors and the committee's. We have found Michelle, Tania, Brooke, Natasha and Matthew in the Brisbane City office to be fantastic to be involved with and enjoy working with the entire SSKB team.
Professional personable and service oriented
Our Body Corporate Committee has been working with Siobhan Beagley as our Body Corporate Manager for several years now and we have come to rely on her reliable friendly and knowledgeable, professional service in her dealings with all Owners, Residents, and Contractors involved with our complex.
Her calm and fair dealings with all manner of matters of business and people involved in the complex have proved to provide a stable support for the Committee and it is reassuring for all Owners and Residents to know their home and/or investment has such a valued BC Manager at the helm.
Sue Hamilton Bushlands Manor Body Corporate Com.
Assistance from Mark Roberts to John van Rensburg, retd Chartered Accountant to Owners Corporation, Gordon Place.
Very professional with advice and assistance as we investigate the misappropriation of funds, unpaid levies and the reconstruction of annual financial statements and accounts. Deadlines were met for stakeholders AGM
- Verified customer
Excellent service & support from Cassie & Michelle
I have been working with Cassie for nearly a year since she came on board as body corp community manager for Symphony. Cassie has been very supportive and always providing fast and reliable services. Michelle has been assisting the community managers for longer time and helped with smooth transitions between the previous community managers. Thank you both Cassie & Michelle for your excellent support!
Expert advice for newly formed Body Corporate
SSKB's Kate O'Rourke (Community Manager Team Leader) and Zoe Brown (Assistant Community Manager) have been providing prompt and expert advice on matters related to Nero Newstead since December 2018. Both Kate and Zoe demonstrate a very professional, knowledgeable and friendly demeanour whilst actively supporting a newly formed Body Corporate Committee. Kate proficiently chairs meetings, and promptly circulates detailed Minutes to all owners. Kate and Zoe also actively provide effective communication channels via phone or email to address and/or clarify any issues raised by Committee Members. The Body Corporate Committee looks forward to a long working relationship with Kate and Zoe in the future.
Quality SSKB service & staff
SSKB manage a large complex of over 100 apartments of which I have been on the committee for over 15 years & chairman for the past 7 years. During my involvement with the committee I cannot express in words how good SSKB has been & in particular our community manager John Atkinson. Very simply if it wasn't for John I would not continue to chair our committee. John's knowledge & integrity are both of the highest order & beyond question, making my tasks more enjoyable rather than onerous.
But it doesn't start & end with John. It's the entire SS...KB back up service & staff that all deserve credit too. Julia Angus is our assistant community manager with her efficiency & manner ensures everything is in order at all times. SSKB have also helped with term deposit investments & my recent experience with Rebecca Gardner in obtaining negotiated interest rates & opening up new accounts, as difficult as it has now become in the banking sector, was handled with a high degree of professionalism. Whilst the procedure was somewhat lengthier than normal, Rebecca at regular intervals would keep me posted with updates & not once did I have to chase her up. That's the sort of service we all long for & I have been use to from John & his team over many years. Well done SSKB & keep up the good work.
Amazing SSKB Community Manager Lisa Li
As a new manager who have taken over the management for a complex of 66 villas for 3 months, I will say I am so fortunate to have the timely support and assistance from Lisa Li and Robyn Morrissey as our community manager and assisted community manager.
For each email and query I sent, Lisa and Robyn replied within the same day. Lisa is very intelligent and knowledgeable to solve the problem with the best solution at the time of situation. She runs the committee meetings in a great manner and takes time out to explain the meanings and concepts...to those that require it. I wont be able to get my feet on the ground so quickly without the help from Lisa and Robyn. Very pleasure to deal with. I look forward to a long working relationship with them.
Very Professional and well informed support
We manage a 30 unit holiday resort and have used SSKB as our community Mangers for over the past 10 years . Our Manager Brendan Edwards along with Rachael Chapman from SSKB has been absolutely brilliant . Their knowledge of the very complex Strata living industry and management rights business requirements has been very professional . With the various complex laws nowadays in our business having a company like SSKB behind you for advice has been helpful and stress free . We Highly recommend this organization .
Kate Rawnsley is our Community Manager at SSKB and is a pleasure to work with. Kate is always very professional and provides exceptional service. Our meetings always run smoothly and Kate responds to and actions requests in an organised and timely manner. I have also found Traci Miller to be very helpful and knowledgeable.
Great Strata Management Team
Lisa Li is the Community Manager to our 29 unit complex in Arundel. She deals with inquires professionally and quickly. Lisa shown decisiveness in dealing with a difficult problem recently (such as the damage of common property). Thank you so much Lisa for your and Robyn's assistance, we are very grateful to have had your guidance and have no hesitation in recommending SSKB Strata Management Services.
Professional Support for our Body Corporate.
Our Manager from SSKB, Kristen Casey, chaired all meetings and provided a professional service. Extremely helpful and knowledgeable ......problems are solved efficiently. Very friendly and welcoming manner and our meetings run very smoothly.
Professional support in a minefield
Paige Allport from sskb, responsible for managing our apartment in Bundoora was chairing this year's AGM with amazing knowledge and professionalism. The 2-storey building, only 4 years old, has flammable cladding and we can only hope, Paige and the committee cam get us through this legal minefield without exorbitant cost.
Great support from the team at SSKB, and in particular, Siobhan.
Our community manager at SSKB, Siobhan Beagley, does a wonderful job for our body corporate. She completes all our paperwork in a timely fashion and communicates very effectively. If she doesn't know an answer to a question immediately, she has the resources available to find it quickly for us. She always has a friendly and welcoming manner and never makes anyone feel as if they have asked a silly question.
Kristy Roumeliotis was an absolute pleasure to deal with.
I recently needed to organise new keys and a garage door opener for my place. I sent an email to Kristy who replied back to me immediately and action my request straight away. She also followed up to check if I needed anything else.
Her and the team at SSKB have always been so great to deal with.
Siobhan is Awesome!
SSKB have been looking after the management of our body corp since it was established in 2000. We have however had the pleasure of dealing with Siobhan for the past 3.5 years as our manager. Truly a credit to SSKB, Siobhan is professional and diligent in all aspects of her services. As the chairman of the body corp it is nice to know that we have the right people backing us throughout the process. Keep up the great work SSKB and Siobhan you are awesome!
A very knowledgeable and professional service.
As chairperson of Cape Blue Body Corp I have been involved with Siobhan our SSKB strata manager for a good few years. She always carries out her tasks in a very professional manner, while doing this she has time for everyone. Any problems or advise she will attend to and if there is something out of her scope see will pursue it and get back to you.
When attending our meetings she is always punctual and well prepared.
Has been a pleasure to work with.
SSKB and Siobhan Beagley, our Manager for our Body Corporate.
I have been Chairperson for our Body Corporate now for 4 years and have had a number of dealings with Siobhan for our area. Siobhan has always been very responsive to our questions and has always been knowledgeable and approachable. Would recommend Siobhan to any future body corporates looking for a good manager.
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