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Cheap and Best Cleaning Services

Cheap and Best Cleaning Services

 Verified
Cheap and Best Cleaning Services
3.5

73 reviews

Positive vs Negative
58%42%
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Timeliness
3.3

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73 reviews
5  Siva K.  · Satisfied – [Name Removed] and [Name Removed] were on time … very clear and profession with what to be done … and did a great job on the site …
5  Alison  · End of lease house clean – Awesome!! These guys were amazing. House spotless. Easy communication 5 stars. Tarsem and Rashim you were the best!
5  Maggie C.  · Excellent service from Sanpreet and Raman – Attention to details, all areas are clean. Good price for the cleaning service. Highly recommended.
5  Dael  · End if lease clean – Sheenam and Harman did a fantastic job cleaning our family home in preparation for leasing, thank you for your hard work!
5  Ruby C  · Great experience and customer service – Great service and great from Tarsem and Rash!!!! Would highly recommend. Thank you so much for your clean :)
5  Tess H  · Friendly and efficient – Very efficient cleaning by Tarsam and Shivani, they were very good at working around furniture and did a thorough clean.
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anonymous
anonymous VIC 5 posts
   Verified

**Extremely unprofessional and stressful experience — BEWARE** I had an absolutely horrible experience with this company and feel I need to warn other people before they book them. I needed a professional end of lease clean completed because it was required for my contract, and I was only **two days away from settlement**. This was not something… Read more

I could simply leave unfinished and find someone else to do at the last minute.

The cleaners were approximately **THREE HOURS LATE** arriving at my property. There was no proper apology or concern about the delay. When my daughter pointed out that they were three hours late, the attitude was essentially **so what**.

What happened next was even worse.

After arriving three hours late, at around **4 pm**, the male cleaner was apparently prepared to **WALK OUT OF THE JOB**, even though they had already taken my **$50 deposit** and I was relying on them to complete the professional clean required for my contract.

I could hear him speaking on the phone to his superior and discussing leaving. I was extremely stressed because **I had no realistic chance of finding another cleaner at 4 pm**, with the job still needing to be completed and settlement only two days away. I also had to **work the following day**, making the situation even more difficult.

They knew I urgently needed this professional clean completed, yet there appeared to be **no care or consideration whatsoever** for the position they were putting me in. After taking my $50 deposit and arriving three hours late, the fact that they were prepared to potentially walk out and leave me without a cleaner was absolutely shocking.

The male cleaner in particular was extremely unpleasant and, in my experience, showed absolutely no concern about the stress he was causing me.

There were also areas of the property that were **left uncleaned**. By that point, I did not even want to confront them or argue with them about it. I preferred to **clean those areas myself** rather than have any further interaction with them.

There were also other issues during the clean. They took a cooktop brochure I had left for the next person, stood on it with wet footwear and left footprints all over the new brochure. I was left wondering whether I would have to throw it away.

I was also charged an **additional $90 for the shower screen**, which I dispute. The shower screen was not excessively dirty, and it was advertised as part of their end of lease cleaning service.

Their vehicle was also left in my shared driveway, and when asked about moving it, I was told they needed to remove their cleaning equipment first. This made me nervous because I was concerned my neighbour would return and be unable to use the shared driveway.

The cleaning took **less time than I had been quoted**. At the end, the cleaners simply walked out. The male cleaner went to his vehicle, started it and waited for the other two without saying anything to me or even checking the completed clean with me.

This was one of the most stressful and unprofessional service experiences I have had. **Arriving three hours late, taking my $50 deposit, and then being prepared to walk out at around 4 pm when I had no realistic opportunity to find another cleaner, with settlement only two days away, was completely unacceptable.**

I am leaving this review to warn other customers. Based on my experience, I would **not use this company again**.

Cheap and Best Cleaning Services
Cheap and Best Cleaning Services    

Hi really sorry for inconvience… Read more (+1 reply)

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Karen K.
Karen K. 9 posts
   Verified

Hired this company to do a clean prior to moving out, the floors were cleaned with a strange substance that left the floor tiles with a streaky textured finish and one area left dirty. Tried to explain the problem to them but they were unwilling to accept that there was an issue. No effort to reconcile just a back & forth with no empathy so I… Read more

would not be recommending this company at all. Probably should have realised it would not be a good job considering the company name. Pictures show the bottom of shoe after walking around the clean floors....plus the cloth that I used to wipe the floors....ridiculous and as I had packed all the cleaning equipment I didn't have access to a mop or floor cleaner. Mistakes happen but to have no accountability is a big no no in running a business.

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Rohan
Rohan VIC
   Verified

Cheap and WORST possible quality of physical service and customer service of all time. Ordered a couch steam clean and a general clean of the house, apart from coming to my house 5 hours late at 6pm the service was HORRIBLE. I have a 24 month old Nick Scali couch that has some general discouoration due to normal usage. After reviewing the couch… Read more

next morning it was basically half cleaned half not cleaned, basically cleaned the flat part and all the corners and side left discoloured.

The worst part was when I complained about the service, they said no I was wrong and the couch was clean, even after my sharing of the couch, they then shared photo back to me when they had wet the couch to show how dark it was and dirty - they were arguing with me about my couch. They then offered me 20% off another clean to come back and finish the cleaning they never did.

Absolute rude as hell manager running this business - I hope they go out of business with that service.

Reviews with attachments

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Rupa
Rupa VIC 3 posts
 

Less than one star. It’s clean house no stains only dust because closed for few months still we cleaned our self some . Thought it would be great if we get professional cleaning as we have dust allergies but they didn’t Even clean one room properly . I have sent them many pics after cleaning what they left. Very disappointed. The girl just came… Read more

like a guest and spent some time here and there and the boy tried his best but he don’t know how to do it properly. We had just wasted our time with this service . Just they spread chemicals everywhere I even slipped in washroom after they cleaned it

Rupa
Rupa   

the first video here is with the dust water are after the service cleaning we cleaned the floor… Read more

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Andrea T.
Andrea T.
   Verified

Cleaning Services – Lucky and his colleague did a fantastic job cleaning my carpets. They were punctual, careful with my furniture and communicated their arrival times.

Positive reviews

Patty bay
Patty bay
   Verified

I had a wonderful experience with Monika during a recent deep cleaning of my home. She was incredibly polite, proffesional, and very well-organized. From the start, she guided me through the entire process, clearly explaining what needed to be done and making helpful suggestions along the way. Her attention to detail was impressive, and she made… Read more

sure everything was completed to a high standard. Monika's calm and respectful approach made the whole experience smooth and stress free.

Carolyn S.
Carolyn S. VIC
 

We have just got our carpets steam cleaned by Sohit and he has done a wonderful job even better than we expected. We had some very bad stains on our carpets and Sohit removed them all so we are very happy with the job he did. Will definitely get him back next time we need our carpets cleaned.

irritated
irritated 3 posts
   Verified

We hired Cheap and Best Cleaning for our end of lease. The team communicated well, cleaned to expectation, and were efficient. We got our full bond back without any issues. I highly recommend this company for their service!

Negative reviews

Ryan
Ryan
   Verified

Would give zero stars if possible. Please avoid this company. Cheapest and Best’s so-called “100% Bond Back Guarantee” is completely misleading. Despite advertising this promise on their website, they have refused to honour it. They cleaned our home twice, and both times the job was unacceptable. We were forced to pay another company $900 to… Read more

redo the clean and the carpets properly. Even worse, they damaged four stairs during the process and have taken no responsibility for the repairs, telling me they couldnt possibly have done it! basically calling me a liar. A guarantee means nothing if a company won’t stand by it. Extremely disappointing service, poor workmanship, and zero accountability. We would strongly caution others before trusting their bond guarantee.

Alicia
Alicia
   Verified

Don't waist your money, bad clean, bad service They came out twice to clean then on 3rd time manager came and said its OK I can wipe that. No sorry should have been done right the 1st time. Late to appointments and don't answer phones. Really bad. I do not recommend

Saptarshi G.
Saptarshi G.
   Verified
Rates and Fees
Job Satisfaction
Timeliness

Not satisfactory – Appointed for a end if lease clearance with them. Before starting they claimed that there were rubbish in the property and without removing they won't start and the extra time we took, we had to pay. This was never called out in any emails or phone calls, they have only mentioned in between the lines in a single message. After starting every… Read more

single issues they started calling their manager to discuss and raise with us that it cannot be cleaned. Carpet cleaning, they couldn't make it proper. Even the carpets were wet when they finished. We had to tell them areas to clean properly even after completion. This is not at a satisfactory experience and not at all to be recommended.

Cheap and Best Cleaning Services
Cheap and Best Cleaning Services    

Hi we clearly mentioned in the… Read more

Recent reviews

Jordyn
Jordyn
   Verified

Sensational – Lucky, Ridhi, Sherman and Harman did an amazing job for us, have used them for two apartment cleans so far and will be using them for another! They were on time, friendly, and most importantly did an amazing job. Couldn’t be happier with their service. Show reply

Find out how Cheap and Best Cleaning Services compares to other Carpet Cleaning Services

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Cass
Cass
   Verified

Reliable cleaners – Sanpreet and Raman did an excellent job cleaning my apartment. Very happy with their attention to detail and service. Also impressed by the company’s communication and reliability. Will definitely use Cheap and Best again!

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Nikki B
Nikki B VIC
   Verified

Amazing cleaners! – Lucky and Monika were amazing! Very friendly, great communications prior to and throughout the clean. Very professional and high cleaning standards. Would definitely recommend their services. Thanks

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Kristy W.
Kristy W. VIC 3 posts
   Verified

DONT USE THIS COMPANY- the don’t clean – DONT USE THIS COMPANY. They cleaned a house I own paid for by a tenant. I was unhappy with the original job so they came back - still just as bad and I couldn’t bare them coming back so will do the clean myself. Oven still dirty, grime on windows, floorboards, kitchen bench, window sills. When I showed them I was told it wasn’t possible to… Read more

clean until I actually got a wet cloth and jiff to show them- they clearly hadn’t even tried to clean it. They were rude and I didn’t feel comfortable dealing with them to return for a third time - read their responses to many others who provide negative reviews and they always have an excuse and blame the person. Just accept your poor work and apologise. They blame the fact I had people replacing carpet. Even though I called them before the carpet was replaced! This was occurring in different areas of the house and no one other than me had been near the kitchen or window sills and laying carpet doesnt make things grimy which the floorboards and shower tiles were. PLEASE DONT USE THIS COMPANY! They have made it very stressful for me to get it ready to re lease out.

Cheap and Best Cleaning Services
Cheap and Best Cleaning Services    

Hi Kristy Our lawyer with deal… Read more

Yash T.
Yash T. VIC
   Verified

Great end of lease bond clean - got my full bond back – Lucky and Monika did an end-of-lease clean for me, and they exceeded my expectations. Their attention to detail was impeccable, leaving the place spotless and in perfect condition for the end of lease inspection. The property agent commented on how clean the place was and I received my full bond back without any issues. Highly recommend their services for anyone needing a reliable and efficient clean. Show details

Lin L.
Lin L.
 

End of lease cleaning – Its an end of lease cleaning. Neetu and Garry came very early, get the job done efficiently. I highly recommend them and would ask for their services again.

Irene L.
Irene L. VIC
   Fair Incentive

Fantastic job – Thank you for Lucky and Devi! They are amazing! My oven, gas top and range hood were pretty dirty and I was so frustrated how to clean it up. However, they cleaned up and they look all new product! Also, I thought my carpet colour was dark brownish grey but after cleaning, it is medium brownish grey!! They are so reliable. 100% recommend for move in cleaning❤️

Lara
Lara
 

End-of-rent cleaning – This morning Sheenam and Harman came to do the end-of-rent cleaning, they left everything impeccable, they managed to clean the oven even though it hadn't been cleaned for a long time, they removed all the mold from the shower in a very short time and they also managed to make the terrace shine which has always been unused. They are also very polite and friendly, it was a great choice to call them.

m.cini
m.cini
   Verified

Fantastic Lucky and Devi thanks so much! 100% bond back! – It was a really tough job, large old very dusty house and carpets were severely stained. Lucky was candid and forthright about which parts of the carpet they could guarantee would come up clean and which might not and gave us a detailed quote before beginning. They were also kind enough to remove the knick knacks we forgot to remove for them in… Read more

advance.

We ended up getting 100% of our bond back which we couldn’t believe. Excellent t communication, lovely people, extremely hard workers. Definitely recommend.

Jatinder Singh
Jatinder Singh VIC
 

great service – i book cheap n best to do the end of lease cleaning at 3 bedroom house in tarneit. lucky and devi done a great job. they are the best i would highly recommend for there service thx

Find out how Cheap and Best Cleaning Services compares to other Carpet Cleaning Services

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Alan
Alan WA 3 posts
 

Outstanding clean exceeding our expectations – We engaged Cheap and Best to do an exit clean at our 2 bedroom apartment with a courtyard in Elwood. Lucky and Devi did an outstanding job, exceeding our expectations. I would highly recommend them without hesitation

Elizabeth
Elizabeth VIC
 

Best cleaners out there – Lucky and Devi were a delight to work with. Arrived early and got the job done quickly. Apartment was spotless by the end of it, it looked cleaner than when we moved in! Very happy with these guys, and will be using them again in the future.

Love
Love
   Fair Incentive

Great company – Great people very happy with service , they reached on time in inform with such a huge machine . Carpet looks like brand new again . Happy to recommend Show reply

auroras.j987
auroras.j987
 

Amazing service! – Thank you to Sohit and Raman for their great service. End of lease clean was immaculate would highly recommend them for your cleaning services.

Amarveer Rehal
Amarveer Rehal
 

Amazing service! – Tarsem and Shivani did a magnificent job cleaning our house!

Jagsir S.
Jagsir S.
   Fair Incentive

Good work – This company did a very good clinic. I want to say special thanks to Lucky and Devi who did a good cleaning.

Joanne M
Joanne M VIC 2 posts
 

Thieves – Do not use this company. Charged me a lot more than was quoted, if I’d had time I’d have sent them away and got someone else. Windows weren’t clean, I had to re do them myself. Door frames not cleaned at all. I had a garage clean included in the quote, all they did was sweep it, badly, and I had to do it again anyway after I’d cleaned the garage… Read more

myself. At the end of the day they pestered and pushed me into writing a 5 star review, stood over me while I did it. Later I noticed they had stolen the toilet paper from my house so I was unable to use the bathroom- had to go to the local shopping centre to use the facilities there. Disgraceful. Do not let these people into your homes, any other cleaning company is better than this one.

Cheap and Best Cleaning Services
Cheap and Best Cleaning Services    

Hi Joanne we didn’t get any… Read more

Rashim G.
Rashim G.
 

Wonderful – I had an amazing experience with Cheap and best cleaning. Lakhi and Devi did a tremendous job, came on time and left my apartment spotless. I got my 100% bond back, highly recommended. I won't hesitate to book them again. Thank you and All the best

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