Cheap and Best Cleaning Services
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Would give zero stars if possible. Please avoid this company. Cheapest and Best’s so-called “100% Bond Back Guarantee” is completely misleading. Despite advertising this promise on their website, they have refused to honour it. They cleaned our home twice, and both times the job was unacceptable. We were forced to pay another company $900 to… Read more
redo the clean and the carpets properly. Even worse, they damaged four stairs during the process and have taken no responsibility for the repairs, telling me they couldnt possibly have done it! basically calling me a liar. A guarantee means nothing if a company won’t stand by it. Extremely disappointing service, poor workmanship, and zero accountability. We would strongly caution others before trusting their bond guarantee.
I had a wonderful experience with Monika during a recent deep cleaning of my home. She was incredibly polite, proffesional, and very well-organized. From the start, she guided me through the entire process, clearly explaining what needed to be done and making helpful suggestions along the way. Her attention to detail was impressive, and she made… Read more
sure everything was completed to a high standard. Monika's calm and respectful approach made the whole experience smooth and stress free.
Cheap and WORST possible quality of physical service and customer service of all time. Ordered a couch steam clean and a general clean of the house, apart from coming to my house 5 hours late at 6pm the service was HORRIBLE. I have a 24 month old Nick Scali couch that has some general discouoration due to normal usage. After reviewing the couch… Read more
next morning it was basically half cleaned half not cleaned, basically cleaned the flat part and all the corners and side left discoloured.
The worst part was when I complained about the service, they said no I was wrong and the couch was clean, even after my sharing of the couch, they then shared photo back to me when they had wet the couch to show how dark it was and dirty - they were arguing with me about my couch. They then offered me 20% off another clean to come back and finish the cleaning they never did.
Absolute rude as hell manager running this business - I hope they go out of business with that service.
Reviews with attachments
Less than one star. It’s clean house no stains only dust because closed for few months still we cleaned our self some . Thought it would be great if we get professional cleaning as we have dust allergies but they didn’t Even clean one room properly . I have sent them many pics after cleaning what they left. Very disappointed. The girl just came… Read more
like a guest and spent some time here and there and the boy tried his best but he don’t know how to do it properly. We had just wasted our time with this service . Just they spread chemicals everywhere I even slipped in washroom after they cleaned it
Cleaning Services – Lucky and his colleague did a fantastic job cleaning my carpets. They were punctual, careful with my furniture and communicated their arrival times.
Amazing cleaners! – Lucky and Monika were amazing! Very friendly, great communications prior to and throughout the clean. Very professional and high cleaning standards. Would definitely recommend their services. Thanks
- +2
DONT USE THIS COMPANY- the don’t clean – DONT USE THIS COMPANY. They cleaned a house I own paid for by a tenant. I was unhappy with the original job so they came back - still just as bad and I couldn’t bare them coming back so will do the clean myself. Oven still dirty, grime on windows, floorboards, kitchen bench, window sills. When I showed them I was told it wasn’t possible to… Read more
clean until I actually got a wet cloth and jiff to show them- they clearly hadn’t even tried to clean it. They were rude and I didn’t feel comfortable dealing with them to return for a third time - read their responses to many others who provide negative reviews and they always have an excuse and blame the person. Just accept your poor work and apologise. They blame the fact I had people replacing carpet. Even though I called them before the carpet was replaced! This was occurring in different areas of the house and no one other than me had been near the kitchen or window sills and laying carpet doesnt make things grimy which the floorboards and shower tiles were. PLEASE DONT USE THIS COMPANY! They have made it very stressful for me to get it ready to re lease out.
Hi Kristy Our lawyer with deal… Read more
Positive reviews
We have just got our carpets steam cleaned by Sohit and he has done a wonderful job even better than we expected. We had some very bad stains on our carpets and Sohit removed them all so we are very happy with the job he did. Will definitely get him back next time we need our carpets cleaned.
We hired Cheap and Best Cleaning for our end of lease. The team communicated well, cleaned to expectation, and were efficient. We got our full bond back without any issues. I highly recommend this company for their service!
Sensational – Lucky, Ridhi, Sherman and Harman did an amazing job for us, have used them for two apartment cleans so far and will be using them for another! They were on time, friendly, and most importantly did an amazing job. Couldn’t be happier with their service. Show reply
Negative reviews
Don't waist your money, bad clean, bad service They came out twice to clean then on 3rd time manager came and said its OK I can wipe that. No sorry should have been done right the 1st time. Late to appointments and don't answer phones. Really bad. I do not recommend
Not satisfactory – Appointed for a end if lease clearance with them. Before starting they claimed that there were rubbish in the property and without removing they won't start and the extra time we took, we had to pay. This was never called out in any emails or phone calls, they have only mentioned in between the lines in a single message. After starting every… Read more
single issues they started calling their manager to discuss and raise with us that it cannot be cleaned. Carpet cleaning, they couldn't make it proper. Even the carpets were wet when they finished. We had to tell them areas to clean properly even after completion. This is not at a satisfactory experience and not at all to be recommended.
Hi we clearly mentioned in the… Read more
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Thieves – Do not use this company. Charged me a lot more than was quoted, if I’d had time I’d have sent them away and got someone else. Windows weren’t clean, I had to re do them myself. Door frames not cleaned at all. I had a garage clean included in the quote, all they did was sweep it, badly, and I had to do it again anyway after I’d cleaned the garage… Read more
myself. At the end of the day they pestered and pushed me into writing a 5 star review, stood over me while I did it. Later I noticed they had stolen the toilet paper from my house so I was unable to use the bathroom- had to go to the local shopping centre to use the facilities there. Disgraceful. Do not let these people into your homes, any other cleaning company is better than this one.
Hi Joanne we didn’t get any… Read more
Recent reviews
Reliable cleaners – Sanpreet and Raman did an excellent job cleaning my apartment. Very happy with their attention to detail and service. Also impressed by the company’s communication and reliability. Will definitely use Cheap and Best again!
Great end of lease bond clean - got my full bond back – Lucky and Monika did an end-of-lease clean for me, and they exceeded my expectations. Their attention to detail was impeccable, leaving the place spotless and in perfect condition for the end of lease inspection. The property agent commented on how clean the place was and I received my full bond back without any issues. Highly recommend their services for anyone needing a reliable and efficient clean. Show details
End of lease cleaning – Its an end of lease cleaning. Neetu and Garry came very early, get the job done efficiently. I highly recommend them and would ask for their services again.
Fantastic job – Thank you for Lucky and Devi! They are amazing! My oven, gas top and range hood were pretty dirty and I was so frustrated how to clean it up. However, they cleaned up and they look all new product! Also, I thought my carpet colour was dark brownish grey but after cleaning, it is medium brownish grey!! They are so reliable. 100% recommend for move in cleaning❤️
End-of-rent cleaning – This morning Sheenam and Harman came to do the end-of-rent cleaning, they left everything impeccable, they managed to clean the oven even though it hadn't been cleaned for a long time, they removed all the mold from the shower in a very short time and they also managed to make the terrace shine which has always been unused. They are also very polite and friendly, it was a great choice to call them.
Fantastic Lucky and Devi thanks so much! 100% bond back! – It was a really tough job, large old very dusty house and carpets were severely stained. Lucky was candid and forthright about which parts of the carpet they could guarantee would come up clean and which might not and gave us a detailed quote before beginning. They were also kind enough to remove the knick knacks we forgot to remove for them in… Read more
advance.
We ended up getting 100% of our bond back which we couldn’t believe. Excellent t communication, lovely people, extremely hard workers. Definitely recommend.
great service – i book cheap n best to do the end of lease cleaning at 3 bedroom house in tarneit. lucky and devi done a great job. they are the best i would highly recommend for there service thx
Outstanding clean exceeding our expectations – We engaged Cheap and Best to do an exit clean at our 2 bedroom apartment with a courtyard in Elwood. Lucky and Devi did an outstanding job, exceeding our expectations. I would highly recommend them without hesitation
Find out how Cheap and Best Cleaning Services compares to other Carpet Cleaning Services
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Amazing service! – Tarsem and Shivani did a magnificent job cleaning our house!
Good work – This company did a very good clinic. I want to say special thanks to Lucky and Devi who did a good cleaning.
Best cleaners out there – Lucky and Devi were a delight to work with. Arrived early and got the job done quickly. Apartment was spotless by the end of it, it looked cleaner than when we moved in! Very happy with these guys, and will be using them again in the future.
End of cleaning service – Very happy with the service. Tarsem and Raman were very helpful and did a fantastic job. Would recommend highly.
Great company – Great people very happy with service , they reached on time in inform with such a huge machine . Carpet looks like brand new again . Happy to recommend Show reply
Amazing service! – Thank you to Sohit and Raman for their great service. End of lease clean was immaculate would highly recommend them for your cleaning services.
Wonderful – I had an amazing experience with Cheap and best cleaning. Lakhi and Devi did a tremendous job, came on time and left my apartment spotless. I got my 100% bond back, highly recommended. I won't hesitate to book them again. Thank you and All the best
Good service – I highly recommend cheap and best Cleaning Services! The staff are professional, the quality of their work is excellent, and the pricing is reasonable. I'll definitely be using them again. Thanks
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the first video here is with the dust water are after the service cleaning we cleaned the floor… Read more