Reviewer Photos & Videos
Very happy and pleased
16 Kalamunda court Melton
Am very very pleased with the work done today
Professionally done By Homer Tina and Ivan
Very happy , timing was all right too ..very friendly polite
If you have a heart... but no lift... do not use this company
The guy who cleaned did a great job, but I was horrified that this company expected their contractor who only weighed 70kg to lug his 60kg equipment up two flights of stairs by himself. I'd told them I didn't have a lift!! It was dangerous and inhumane to demand such a thing of their contractor, rather than declining the job upfront to protect the health of their workers. When I saw what he was going to have to do I told him I'd happily book with another company, but of course he's on commission so needed the job.
I've never felt so bad for an...yone who was helping me out like that. While I was very happy with the work the contractor did, I was horrified by how this company treat their contractors so my satisfaction score is as low as I can make it. I felt BAD.
House window & Blinds Cleaning
Had Deepak & Rose come over to do the cleaning. Very pleasant obliging and did a fantastic job. They were very punctual and reliable . I recommend them quite highly to anyone.
Quick and highly professional
Toden and her team were absolutely fantastic, on-time, professional and completed the job in a very timely manner. The end of lease clean was perfect and the products used left a lovely fresh scent. We'll happily call on them again!
A scam that has been operating for too long!
Cheap As Chips responded to a request for Quotation for a 2021 COVID Lockdown End of Lease clean 4 weeks prior to the job date. Initially quoted $350. CAC arrived at the property and revised the Quote to $520 and requested payment up front for job. Both the cleaners were ‘pushy’ wanting me to accept the revised Quote (like used car salesmen) and my alarm bells went off. Refused revised quote and pre-payment request. Called CAC office and Manager was conveniently ‘unavailable for an extended period of time’ to discuss revised arrangements. Cance...led the job and sent cleaners away. Was very glad removalists were still at the property during this scenario. I was glad I didn’t have to deal with the 2 ‘pushy’ cleaners by myself at the property alone. After the cleaners left I searched on-line for reviews (should have done this initially!) on CAC and this is their standard tactic when they arrive at a job. The original cheap quote is to get into into your home and then super-inflate the Quote on the spot. CAC know you are vulnerable and under stress with moving deadlines and coerce you to agree to the super-inflated Quote and payment arrangements. Ultra unprofessional and ultra unethical business who appears to have been scamming customers for 30 years or so. Recommend avoiding this business 100%.
Do not let the name fool you
I was called on the morning to say that they would be an hour late. I was quoted more than my first quote from another company. I was told it would take 4 hours however work commenced after 9:30 & was completed before 12:00. The cleaning services was poor however on my receipt it was ticked that the property was in poor condition even though I was told verbally it was in a good condition. The carpets was soaking wet. Very Disappointed!
Great professional and efficient service
Norland was great at communicating and prompt timely service. A pleasure to deal with. Full inspection was offered and completed. Would recommend him to others. Receipt provided for end of lease clean
Don’t be lured in by there initial cheap price
I booked in cheap as chips to vacate clean my property including steam cleaning of carpets . The process to book seemed rushed and not much time sent asking questions about the house before giving me a price. At the time I was happy cause it was one less stress to worrie about in the moving process . However, cheap as chips in my opinion is to give a cheap price when booking in , and hike it on the day they attend the property when you have no other option but to go with them. I have used cleaners 3 other times to vacate clean my house and neve...r had this experience and the house was left in the same state all all occasions so to claim the house was in a bad state is not a relevant excuse for them to use . The price went form 380 to 760 on the spot and I had no other option but to use them or do it myself ( I had no time in my busy schedule to do this) On example that really got to me is the price hike on the carpets ( no stains visible ) she asked me if the carpets had been steam cleaned in the last year ( I only lived in the house for 12 months so they where steam cleaned 13 months ago) I said just over and she said in that case the carpets will have to have a deep clean. I don’t think many people would have there carpets cleaned any more often then that at best. And I also know other cleaners I have used have never hiked the steam clean price with that reasoning . I have lost a lot of money on this experience and I just hope I can help even one person by leaving this review please consider other cleaners I will say they house was cleaned well but in my experience it costed double what it should have fpr the same standard
Would not use again
I’m not usually one to put up reviews but with the horrible customer service we have received I have to advise you all - We used cheap as chips for our moving out clean - they quoted a price we accepted it after they ran through the list of things that were included. My husband had to call the company when the cleaners were at our home as they were not doing what they listed, the company then called the cleaners and asked them to clean it correctly and they apologised and went back to work. Then to our shock when went to check the end result, ...it’s was awful, so many things not done, the windows were filthy as per picture, the floor had sticky residue all over it, they didn’t even clean under the bathroom vanity’s, there were parts of the house that were completely ignored, the light fittings were not cleaned as advised, the range hood was not cleaned at all. I had to take photos and email them to the owner [Name Removed], he called asking what I would like done about it, i advised that we should be compensated some how and he was very rude and not professional at all, he advised me that we got it at a very cheap rate and there was no way he was going to help. I have now taken this matter further. First time using “professional” cleaners and I’m sorry I did as I had to spend 4 hours cleaning up after them!
Underquoted and average job
To summarise: the phone quote is just that to get you in and then be prepared to pay more and more and more. The basic charge is for a 'general clean' and anything more than that will cost you more - despite promoting themselves as 'end of lease cleaning' which requires a deeper clean than normal. Keep reading for the full story. Do not use Cheap As Chips - find a local cleaner that won't rip you off.
We heard the ads for Cheap As Chips end of lease cleaning on the radio. So I called and got a quote for $270 for 3 hours for a 2 Bedroom Apartm...ent including the oven as it was an end of lease cleaning. The cleaners turn up on time and were nice enough people. They got their invoice book out and said the minimum was $300, yet i was quoted $270 - with no window cleaning or steam cleaning of the carpet as we had this done already. They asked 'do you want chemicals to clean the oven as that is extra', even though I mentioned this in my quote phone call. He said its normally $60, but I'll charge you $30. I asked how would you clean an oven without chemicals, they said we'd wipe it down. How an oven would be cleaned for an end of lease clean with just a wipe down? They charged extra for the scrubbing the grout in the ensuite shower, again necessary for an end of lease clean, and extra because there were 'a lot of shelves' - in a 2 bedroom apartment I don't see how what we had is more than normal. So a quote for $270 turned into $430, 55% more than what I was quoted. I left the cleaners in the apartment as I had to go to work. I called head office and spoke to a gentleman who denied I had been underquoted and that he spoke to the cleaners and they said 'the apartment was in bad shape' - despite the cleaners making on their quote form that the condition was 'good'. The gentleman on the phone wouldn't listen so I said I'm done arguing with you and paid the full amount. When i returned to the apartment they didn't clean a mark in the hall way and added this to the condition report after I had left the apartment - they simply didn't want to clean it despite having a lengthy conversation about it. They also left white marks on the bench from cleaning products and added this to the condition report after I had left the apartment. Images of the invoice and paper work as provided by the company.
Tiles as good as new!
Our kitchen and bathroom tiles were filthy. Bimsara did an amazing job and now they are as good as new. Will definitely get this done more often and will use them when the carpets need doing.
Excellent work by Himal!
Quick, easy and excellent results! Himal was professional, polite and hard working and did an exceptional job steam cleaning our carpets. The booking process was easy and we were able to make a booking for the following morning.
Cheap as Chips should be called Expensive & Crap
From the time I made the phone call to have a complete house clean done (end of lease cleaning) as they call it, I went through everything that I wanted done with [Name Removed] & she repeated everything that I would get done for the price of $386.00 which included bedrooms to be steam cleaned. after confirming all of this & booking the job i called back the day before to confirm the job & could not understand the girl who answered the phone, absolute shocking English to be answering phone calls. so they turn up to do the job start doing the wo...rk & then they guy [Name Removed] says the job is going to cost $500.00 that's a difference of $114.00 from the quote i got $386.00 what a rip-off do not use this company they are liars & employee lazy people who try to rip you off & do an absolute pathetic cleaning job.
great work done himal
Himal was here and he had done a really good gob on my carpets definitely recommending both the cleaner and the cleaning company from my side. . .great great great great
Awesome job, very quick and completed very fast. Everything clean by Mithu and team/ Thank you for the wonderful team. Very satisfied with the cleaning done and result. Kind regards, Debbie
Questions & Answers
Hi I m from Wantirna Sth, jus wondering whether u’d clean a sofa too... It is a 4 seater n a 2 seater...off white/ cream.
Jus want it be freshened up..as there is a bit of fluff...n slightly got discoloured. Pls tell me the possibility. 0424784091
Hi Tim. I don’t work for cheap as chips. I am a very dissatisfied customer just wanting to warn people about the terrible job they did and the disgusting service I received. I would recommend useing any other company. They did my lounge suite and we could not use it for 5 days as it was left so wet. It was dripping. The lounge still wasn’t clean when it finally dried. Hope this helps you. Lorraine
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