Cheap Bond Cleaning Sydney
15 reviews
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Never use – Cheap quote. 8am booked for end of lease clean. 9am still no one arrived. Called the worst customer service line. Who never called back. After 7 calls still no one. “Will send tomorrow” waited the next day. Same thing After shouting screaming down the phone. Some qld number phoned and said they are canceling my job. To get a refund email my… Read more
details and I will get my money back minus an administrative fee. Took me another 4 calls to get my full money refunded! Never never use!
This is not a cleaning service – Do not use this company. Very unprofessional and their email account bounces. They take forever to answer the phone and they don't turn up at the agreed time. Paid extra to clean the blinds but they didn't even touch them. Kitchen cupboards weren't cleaned and to top it off they insist on paying upfront for a service that isn't complete. DO NOT USE THIS COMPANY! THEY ARE SCAMMERS!!!
Fraud – One of the worst cleaners in fact they’re not even cleaners , all fake and fraud. Anyone don’t ever think of ever hiring them.They’ve just opened the company to get money by doing nothing ,it’s like looting people.All full of crap.
Worst cleaning company – They made a quote of $315 for a one bedroom apartment for end of lease cleaning. I made a booking for 9:30am and they showed up at 12:30pm. They checked the apartment and said everything is good and said the job will be done in 3 hrs. The company calls me after 10 mins saying that the apartment needs more attention and and I need to pay $250… Read more
additional which is a total ripoff. I have done many end of lease cleaning before never heard of such nonsense. They need to shut this company down no wonder they have all bad reviews. Waste of my time and money. They gave me 3 different quotes
The worst i have ever known – Never never never never never deal with this company. The worst and worst i had ever dealt with. I talked to them for the end of lease cleaning and they initially showed me amount of around 400 with $50 of advanced booking charge and they told me they will come for the inspection. Beside of that they didn’t say anything and we agreed to do and… Read more
sent $50. Then on the day of cleaning they came to our unit and stated we need to pay $900 for 3 bedroom apartment. We got so upset and wanted to cancel it but they told we need to pay extra $30 for the cancellation. Damn the worst company i have ever known. Please don’t deal with them they are a total scammer and always state you low price initially and change the price on the day of cleaning and if u wanna cancel it have to pay $80 charge for doing nothing. I want to complain about them but donno where to do so and i came here to write a review. Please anyone help me where to complain about these nasty fellows scamming everyday and charging everyone $80 for doing nothing but just contacting them
Worst cleaning company – I had contracted the company to clean my home which was partially renovated. I was told that a bond service needs to be done. The customer service representative kept interrupting me when I was explaining the scope of work. They were finally contracted for 485 including GST. On the day of the cleaning, the cleaners came to the house and refused… Read more
to do the job saying it was not a bond cleaning. The company then called me saying I needed to pay an extra 300. By then we were totally upset as we could see that we were being scammed. We asked them to cancel the job and refund our deposit. However they are now demanding a call out fee of AUD 80. Do not deal with them and we will be reporting them to the ombudsman.
Worst experience with any company ever – Paid a deposit of $50 for a bond clean for 2 bedroom apartment which they said was about 3 hours work. Booked them for the day before due to hand our keys back. They said they couldn’t come on the day after us having to contact them constantly to confirm the booking. They said they would come early the next morning and showed up at 2pm with our… Read more
keys due back at 5pm with little time for us to spare. Asked us to prepay and transfer them the rest of the fee and said they would contact us 30min before they were finished. After we left the contractors called the company saying the place was dirty and needed an extra $200 which we had to then transfer. They spent 1.5hours and left the premises with no contact prior to finishing. They blocked my partners number to avoid future contact. The place was left with about 1/4 of their “checklist” completed with the real estate upset with how much needed to be done and no time to clean the apartment properly. Request for refund has so far been denied despite provided 20+ photos with evidence of things left untouched such as walls skirting kitchen oven bathroom etc not even attempted. They replied to our emails multiple times with a template message response saying the contractor did a “perfect” job. Absolute scam trying pressure people trying to get their apartment cleaned in a hurry before moving out. Will be going to the ombudsman in order to get a refund of $545 back. Never use this service
Worst cleaning service, do not use! – Hired this cleaning service for a 2 bedroom apartment, told them it was furnished and there would be some stuff around the apartment. They charged me 426 dollars and told me the cleaning was confirmed for Saturday night when I was moving out of my apartment. Nobody turned up or attended my calls or responded to my calls or voicemails either after… Read more
waiting for more than 2 hours at the apartment. I had to wait for Monday before I got a response back to my email, the cleaning was scheduled for next day.
Once the cleaners got to the property, I was asked for extra 280 dollars for 'further cleaning', initially I was skeptical but I paid them thinking the cleaning would be done with over 700 dollars being paid for it, but I was wrong. They didn't clean the property properly and my landlord is not happy with the cleaning done. Have asked them to re-clean the property, but they've asked for 3-5 days. This is a total scam! Save your money and go somewhere else... will report to Fair Trading to get my money back.
These guys are total scam – Absolutely horrible people and service. It is a total scam.
Ridiculous service – The most non sense service I have come across. To get the booking done they book you in for the time we ask for and later they try their best to put us in a situation at the last hour to get the house cleaned according to their own convenience. I had to call multiple times to confirm the time on the day of the job only to know that they can do the… Read more
cleaning in the night or next day. After explaining them 1000 times about my urgency they didn't seem to care at all. Later when I asked for booking fee refund, I had to call them 3 days to get my money back. Please don't trust this fradaulent company.
Pathetic – Absolutely pathetic to deal with No freaking idea Never answer calls and no show on the day after paying deposit Have to mow pay one more weeks rent and find new cleaners Hope I get my deposit back
That is very bad company, dont trust! – They only clean for nice photo ( not very clear one ) and then your agent will not accept their services. They will ask fro deposit and prepaid service. Please dont trust them. And you will be the next one to comment.
Useless !! Strongly discourage you from availing their services!!! – Cheap Bond cleaning is a sham. I paid 400$ for cleaning a tiny 2 bedroom apt at the end of my lease. Even after 2 tries, most issues remain. Seems like they were least interested in the job. They were, as usual late for work by 4hrs. No surprises, they were uncommitted and late for the re-cleaning as well. To top it, their lead personnel on the… Read more
job was arrogant and not willing to speak. Strongly suggest, you avoid availing their services. The only positive note was that they are easy to contact. Nothing else!!
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- +3
Avoid at all cost – I paid $637 for bond and carpet cleaning the booking was for 8am and the day before I was called and told I had not paid the $50 deposit. I told them I had paid $300. I was then told they would arrive 2-2:30. I said I finished work at 3 and would get to the property at 3:15 and could leave a key. The morning of I sent an email to confirm my work… Read more
times and that I could not answer the phone at work and the key was at reception. At 2:30 -2:33 I received five calls and 4text messages on my watch demanding payment before they would start. I had to transfer money on the spot. To say I was angry was an understatement. I did not rush home because I needed to calm down. At 5:30 this is this is what I got home to and the state it was left in. I contacted the company and sent all the photos and they said they responded saying they have provided the service and to send the agent report. At 31w pregnant I assume I will now need to go and clean because I am not holding my breath that they will come and do the job.
Useless - do not use!!! – Were guaranteeing a bond back clean. Standard of a bond clean is a good oven clean and that was rejected by the real estate agent among a list of about 8 other things to clean. 1 person attended and took over 8hrs and the result was terrible. I had to pay for another company to finish the job as although they said they would go back and clean, all the trust was gone. I would never recommend these people to anyone.
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