Check Your Bill

Ron deserves a pay rise, he was so helpful and amazing customer service

Austin Clayton really helped me and the process was easy

Ron was very helpful and the explanation was very clear

I'm going to rip of the heads of these f-wits and use it as a ball point pen. I would love to put them on a bus and drive it off a cliff.

BE WARNED!! THIS IS A SCAM!! Do not give them any information. Check your Bill and Unique Offer/s are both scams! They are pushy and will not take no for an answer. They use actual info from legitimate energy providers - mostly Alinta, but some Energy Australia as well to try and trick you into a false sense of security. Hang up!

Is CheckYourBill or UniqueOffer a scam??? I received this call from a guy called Walter from Unique Offer. His background sound very noisy as if he is from Indian call centre. He called me in morning and asked my home address to check my NMI. I reluctant to provide it and asked him what's they rate first. He then reluctantly provide the rate… Read more

on0.28 and 0.88. I said I need time to go through and he can called me in afternoon. Later in afternoon, he did call me again and requested my address. As I not comfortable to give out address, I just said I will try to find NMI for him. So far he had been patiently waited around while I take my time to find the invoice from Energy Australia. Once I found the invoice, I read out NMI then he read out my address from his end which I didn't expect. Yes, silly me. So he guide me through the rate and everything seems fine and I think I am kind of happy with it, he then said will pass on to a consultant to close the deal. Before he forwarded me to the consultant, I asked what information do you need to close the deal. He mentioned he needs name, email address, driving license, medicare card and so on. I said I am concerned with my privacy information and need more them to think about it. He started to be impatient with me and the attitude started to be hostile. I told him that don't I have the right to be concerned with my privacy information. Then he slightly sounds better a bit. I started to ask which company you from and he said Unique Offer. I said I cannot see it on website. Then he mentioned the company website is www.checkyourbill.com.au and there are privacy policy and Terms there that I could read on. He also mentioned that they are the partner of Energy Australia. I said thank you and I will get back to you. He suddenly get agitated that the credit will goes to others. I said if I am still interested, I will call the 1300 numbers on the website and look for Walter. He still concerned the credit will go to others and asked me to read them now and he can wait patiently on phone. I declined and indicated I am a slow reader and need much longer time to go through it. He keep pushing to call in an hour which I declined. I said I will give him a call tomorrow and his attitude started to change and become more rude and putting more pressure and more pushy. He keep saying his concern is credit goes to others. I re-iterate that I will call the 1300 numbers and look for Walter from CC5 and you will get the credit if I still interested. He declined and keep saying to call me which makes me suspicious if this is a scam call. I said if you are really the Walter from this company, then you should not be concerned. Later On, I hung up.

Then I called Energy Australia to check if this company is really their partner and Energy Australia did confirm. so I gave Energy Australia the feedback that their third party supplier is rude and abusive and they should consider a partner which is respectful to their potential clients.

Peter marshal provided an excellent service over the phone in explaining the energy plan and deals.

Peter was Very easy to talk to , very understanding & not pushy - or aggressive- Paitient

Austin was very personable and helpful. He provided concise and relevant advice, focused on cost comparisons and contract conditions.

The service was prompt to the point and was not to pushy

Austin was very helpful he made my experience easy he couldn’t of helped me more he went above and beyond

I spoke to very lovely lady named Claire. She helped me to choose right electricity plan. Im very happy with the service provided.

Everything was handled as fast and efficiently as possible by very pleasant and patient staff. Also saved me a lot by switching.

Yes he was very thorough took about 20min thank you

The service was excellent clearly explained knowledgeable and very courteous

Marcus was very helpful in finding me the cheapest energy provider for my electricity and gas

Excellent service, and everything was explained very clearly. I am happy with the company’s offers and the comfortable service provided.

Clear and precise conversation, covered all I needed to know. Easy transfer to new Electricity and Gas provider

Allan was very helpful and offered me the best energy provider available. He was very thorough and informative. Would recommend it.

Fantastic service - very knowledgeable on what offers are available for electricity and gas.

The experience was nice Sirin was really great and very helpful

i give good rate . Explain good discount rate and good price

Claire Was very helpful and polite. Happy with the plans. F

Harvey, was very efficient and clear about the whole experience

Very good customer service answered all questions and communicated well

Helpful and honest. Gave me the best rates offer for my gas and electricity in my area

l am happy with the good service to day thank you

Jane was clear over the phone very friendly and knew her information very happy with my call with Jane .

Thank you Alex for your help. It was much appreciated

Very helpful, very kind people they did everything I needed

The experience was really good, the customer representative was really patient and was able to explain really good.

Extremely helpful and knowledgeable. Called back on time as scheduled. Very pleasant experience.