Possible bait and switch scam
I believe this company is running a scam. It shows a particular energy provider as being available, even including their logo, but once you have handed over your personal information it does not provide you with the option to sign up with them. BE WARY! I have reported to the energy provider in question, as well the ACCC.
Pushy so feels like being scammed.
Was in the middle of cooking dinner and kept going even though it went close to ruining my dinner, until I just hung up. Very rude company and they rang again trying to get more business out of me. Again was busy at the time and had to hang up to get them to go. So pushy and disrespectful. Signed me back to origin even though I was with them and now I want to get out of that so they don't get any commission for basically being painful.
Great selection of energy plans
I have been comparing with these guys using Cashrewards for over 2 years. I always find a better plan than my existing plan plus i get the cashback through Cashrewards.
Great service to compare electricity plans
Signed up to AGL through our company rewards program. Got a great cashback and service. We had an issue with our meter and the Econnex staff went overboard to fix the problem and help us.
- Verified customer
Received an email with these peoples details and all of our energy suppliers logo
Thought it could be a scam as who gives away vouchers for comparing
Rang them to advise of email and told I would have a return call in half an hour no phone 2 phone calls this morning still no responses these must be the scammers
How do they buy our details and then scam us as you cannot unsubscribe
to be able to speak with someone switched on helps , cant fault the friendly service I got and will recommend to others and to take calls after the online deals are done helps as well.
Quick & Easy
Called them for my electricity bill as i was being ripped by my existing provider. Got my first bill and happy with the result. I will keep comparing from now onwards.
Dodgy as hell
Received a phone call from an unknown number, ignored it as per usual, immediately received another one so answered it. Spoke to someone clearly reading from a script telling me they could change my plan with ACTEWAGL for a guaranteed 20% discount on my current plan (I had visited their econnex website and provided name, email, phone to access some sort of electricity plan comparison). When asked what was in it for them and why I wasn't getting this plan change from ACTEWAGL themselves, he kept telling me that they were a partner, he understood...why I was reluctant to provide my info, and started rattling off a bunch of other 'partners'. When I asked how I could confirm this with ACTEWAGL and he got cold/sickly sweet, emailed me another link to their (econnex) website, asked if I was going to follow up while he put me on hold. I said 'no'. He got cold/sickly sweet and the call ended. No thanks. Very weird exchange, very pushy.
Changed my plan to a MORE EXPENSIVE option
I contacted them for a comparison. They refuse to give you any details on the phone, insisting the plan has to be changed and "all details will be sent by email, with 10day cooling off period".
Total waste of my time, the multiple phone calls I had to have with this company. Turns out the plan they switched me to was some 20% MORE expensive - I cancelled with my provider.
The agents are very slimy, pushy and not helpful at all. I do NOT recommend.
- Verified customer
Very Professional Service
I have used multiple comparison sites in past and they all have served me alright, but Econnex is exceptional. The online process was smooth and easy to use, after that the agent which helped with the add on services was very helpful and professional. With you process you have won me and will be wining more clients from my reference. Thank you again for the savings
To good to be true
Changed my electricity from AGL to Tango Energy. saved approx $38 and on top of that got a $50 gift card from them. Thank you Econnex and the agent on the phone who was brilliant and friendly. 100% recommended. Going to review my bill again in 6 months :)
Misleading and deceptive process
I contacted to obtain quotes on both gas and electricity. They followed up next business day with a call and told me they were changing my plans, and did not provide quotes. They would not provide rates for the different plans and advised I would get these after I switched. I reiterated I wanted a quote only and that I was a joint account holder not sole account holder. They then added someone to listen to call (they did not realise that person had a live mic). I reiterated my request for quote and they again told me they were switching my plan...s and when done I would get that in mail. Had to reiterate wanted a quote and then they terminated the call. Be cautious as without you making explicit statements they appear to transfer you without approval, relying on sending paperwork in post during cooling off period.
Econnex thank you very much
Thank you for lowering my energy bills. Didnt compare my energy plans ever, read a blog from econnex explaining why we should compared. Tried to compare and found i could be saving approx $47 per month.
Thank you very much, a very happy customer 100% recommended have already informed about you guys to my friends and family. Kudos to you guys.
Received my gift card and a cheaper bill
Just received my first bill after signing up with Powershop through Econnex. I can't really complain as I got a $200 coles voucher plus almost $100 off in my bill. Thanks, I will recommend your services to my friends and family.
Helped me in connecting electricity at my new home
I was being referred by my Real estate to do a energy sign up through them, he suggested me a link to go onto. it is a seamless website asks very minimum questions. after seeing the plan listing i was bit confused so called them up and they returned my call, answered all my questions and signed me up. I have never experienced such an easy process. Thanks a ton. Much recommended and they said they will get in touch with me in 6-12 months to compare my new plan. will be waiting for the call.
being scammed by this company constantly!
Some how this company got my mobile # & has been ringing & texting me non-stop but using my husbands name instead of mine. No idea how they got my number or my husbands name but they won't leave me alone! Google reviews state this company is a scam company!
I bought a voucher from group on with a condition to upload my current energy bills and I should receive a $15 coles gift card. I did upload my bill and received nothing. I did not receive any feedback on the uploaded bills until today when I asked them about the gift card . They replied me that bill I uploaded was the summary of the bill not the complete bill!!!.My question is “ Why didn’t you guys send me an email that my bill was not accepted? “Anyway I have wasted my time and $5.
Recommend a more expansive plan than what I'm on!
Did there energy compare. Carefully looked into the rates and charges of there best verse what I'm on. Every single charge (daily supply, off peak etc) was more. Its impossible that it could be less. I seriously question how impartial this site is...
Easy savings. Found cheaper plan for my electricity bills.
I have saved over $400 in the last 6 months. Econnex gets two thumbs up from me!! I got an email from my employer to compare elec bills via Econnex and found a way better plan than I was on.
Fast Service got a gift card too
Saw them on google, signed up with Alinta Energy and got my gift card. No Complains!! Wanted to know more about solar panels, they advised me the correct place to look for it.
Questions & Answers
I joined up with Econex a few weeks ago and haven't heard anything since. Nothing in my junk mail, and no emails. I will give Econnex till Thursday to call me otherwise I go back to Atlinta.
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