634 reviews
I used Econnex to compare and choose my new electricity provider, and I am very pleased with how easy it is to find a great deal. Highly recommended. Makes it simple to find a great deal. Highly recommended.
The process was simple and easy. My interest to use them was due to a cashback reward, but did not hear from them yet. It was a good tool to use for comparison of the market at that moment with pricing.
I discovered Econnex on ShopBack and it’s fantastic! It only takes a few minutes to compare plans and sign up for a better one saving you money on bills. Plus you earn some cashback! The process would be even better if it didn’t involve unnecessary phone calls to double-check personal details and terms and conditions for certain providers.
Reviews with attachments
Excellent experience to get good deal. I would recommend Econnex for recommendations of better connection
[ March 2026 – PSA / Update: This has now been resolved. So I’ve updated my post to 4 stars. ] Econnex has been shockingly unprofessional. I was promised a reissue of $150 and $100 digital gift cards after missing the original 30-day activation window due to being seriously injured and unfit for work. They confirmed this promise in writing, yet… Read more · 2
today reversed it and refused to honour their own commitment. Screenshots attached.
The company’s handling of this promotion has been misleading, inconsistent, and completely dismissive of legitimate customer circumstances. Emails contradict each other, and they show zero accountability.
If you value honesty, reliability, and actual customer service, avoid this company. Promotions like this are a trap.
I’ve been using Econnex for broadband and energy comparisons for a few years now. Honestly, it’s been straightforward and hassle-free. I haven’t encountered any issues, which is all you can really ask for when managing utilities. I used to handle these comparisons through Shopback, but over time, I switched to doing it directly with Econnex… Read more · 1
during their monthly campaigns. The process is simple enough, and it gets the job done without any unnecessary complications.
If you’re looking for an easy way to compare broadband or energy options, Econnex is definitely worth considering.
I recently used Econnex to connect with Red Energy for gas, and the experience was fantastic. The platform was easy to use, saving me both time and effort by swiftly presenting cost-effective options. A big shoutout to Shravana, who went above and beyond in assisting me with signing up for the perfect Red Energy deal. Their help made the process… Read more · 1
seamless and stress-free. If you're looking for an efficient way to find a great energy connection and exceptional support, Econnex is the way to go!
she is good ,and friendly。thanks you a lot。I feel good to talk to your staff .shiela Show reply
Very efficient and polite.The questions did not take long. Thank you
Beware! Careful providing any contact details to this company. They outright refuse to provide anything in writing, extremely disrespectful and pushy on the call. I get that their entire business relies on making commissions but there's a line between providing advice and downright harrassing potential customers. They use seemingly unlimited… Read more
landline and mobile numbers to call multiple times a day, which feels a lot like MLM scam rather than a genuine service. Maybe that's what they really are and the covers are coming off now?
Thanks for sharing your feedback, Abbas. We’re sorry to… Read more (+2 replies)
Positive reviews
I've been using Econnex for the past 18 months across multiple electricity, gas, internet and health insurance changes. The process has been so easy and they always reach out not just if there's any issues but even to help select a better option. I've been recommending to all my friends and family.
Econnex provided an easy way to compare my gas & electricity. Found a much better deal with the same company! It was super easy, just a few clicks and now my bills are cheaper.
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Fast and easy way of swapping electricity and gas providers. Sign-up cashbacks and gift cards make the decision even easier. Have used Econnex to change providers multiple times now.
Negative reviews
Site was good but its ability to stay linked in with shopback and ensure my cash back rewards were maintained was extremely poor. I had no way of back tracking and proving that I had made the transaction via shop back so missed out on a cash back.
Signed up to an energy retailer via Econnex under a gift card promotion. I didn't receive the gift card automatically and had to chase Econnex with multiple phone calls. They came through in the end, but it was a fair bit of work required on my part!
Econnex were easy to use and made switching simple and clear. Unfortunately it's been 1 month and still not on boarded with the new company completely yet. Don't know if it's a slow process generally or because we went through a third party?
Recent reviews
I've used Econnex through ShopBack to compare and switch energy providers more than five times, and the whole process has always been super easy and smooth. It's a really convenient way to switch providers without any hassle. Just make sure you compare the rates, as some of the plans on Econnex can be a bit more expensive than deals you might find elsewhere.
I recently used Econnex to compare electricity plans after my current provider increased its rates. The website was straightforward to use, and within a few minutes I had several options to compare. The estimated annual costs and plan details made it easier to understand which offers were worth considering. The switching process was simple, and I… Read more
didn’t have to contact the new energy provider myself. I also appreciated that there were promotional gift card offers available with some plans
I contacted Econnex to compare plans and pricing on Internet providers. By the end of the call I had Internet, electricity and mobile phone service provided through Econnex. The process was easy and the people helping me were knowledgeable and friendly. Highly recommended.
I’ve used Econnex comparison to choose electricity provider. They offer a cost effective competitors and their details to make it easier to find which one is suitable.
Econnex was an easy to use for switching electricity provider. It compared the offers by various electricity provider and helped applied seamlessly without contacting the provider myself. I love the added benefit of cash back incentives.
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After our previous energy provider changes their plan, we have to pay more this winter. Econnex offers us the best electricity plan for our household. Really appreciate it!
I had not heard of this company before but I am so glad to have found it. The customer service team are very knowledgeable and helpful and willing to listen and provide the best possible solution and service as needed . Not just a hard sell but really good advice and financial solutions. I am very pleased with my product and service and the total outcome all up. Thank you so much
Great service. I stuffed up by doing 2 applications with an electricity company and I called for help. The team easily fixed was I done wrong and got everything sorted.
Econnex was an easy service to use. I like the added benefit of cash back incentives. It made me prioritise using the service to compare my energy providers and im very happy with how easy it was to set up.
Quick, easy, and saved me money! I used Econnex to compare my energy options and the entire process was incredibly smooth. The platform is straightforward, clear, and helped me find a much better deal than what I was currently on. Highly recommend using them if you want to save on your bills without any hassle.
I’ve now used Econnex for the second time to organise my broadband, and once again the experience was excellent. The whole process was straightforward, and their customer support was outstanding. I contacted their support team with a question and received a phone call back within the hour, which was greatly appreciated. I’ve never had any issues… Read more
using Econnex, and they’ve consistently provided professional, prompt, and reliable service. Based on my experiences, I wouldn’t hesitate to use them again or recommend them to anyone looking for an easy way to compare and arrange broadband services.
I had a decent experience switching over with econnex for my gas and electricity. I could see the applications were started for my account and the team replied quickly when more info was needed from me.
I found the Econnex site to be good overall, but I'd like to see stronger integration with TopCashback to ensure my rewards are tracked seamlessly throughout the entire process. It would also be helpful if the website included more filters for example, filtering retailers that offer free power, or sorting by supply charge rates. These features would make comparisons much more practical.
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Thanks for your review, Francis! We’re glad you found the process efficient and our team polite.