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3Econnex

Econnex

 Verified🏆 2026econnex.com.auABN: 72620395726
3Econnex
4.7

994 reviews

Positive vs Negative
92%8%
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Transparency ?
4.1

 AI reviews summary 

994 reviews
5  Jordan D.  · They provide best service, they helped me move from Alinta to AGL and the process was so seamless
5  DevD  · So far I have had good experience with the econnex
5  Bhasi  · Excellent rates with gas and power. Compared with other websites, econnex was the best and rates and easy to signup.
5  Yin w  · Excellent choice, great rates to compare for both my home and business
5  Prabh S  · Would recommend. Received gift cards within time frame as promised.
5  BHM  · It was a pleasant experience. I got a good deal
PWH
PWH NSW
 

I used Econnex to compare and switch my electricity and internet providers in July. The whole process was really easy and straightforward. It was a great service and helped me find better options that suited my needs. Highly recommended!

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Reviews with attachments

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Anne Janine G.
Anne Janine G. VIC
   Fair Incentive

Great service. Used it to compared electricity deals in my area and save on my rates. Very easy to use and convenient.

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Indi
Indi 3 posts
   Fair Incentive  Verified

Great deal, I super recommend these guys for any home service

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David Y.
David Y. VIC 4 posts
   Fair Incentive  Verified

The Econnex helps me find a budget price for my apartment electricity which saves me from thinking about the price when I use the heater and AC, I have recommended the Econnex to my family and friends. Show reply

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Muhammad Farooqi
Muhammad Farooqi WA 4 posts
   Fair Incentive  Verified

Excellent experience to get good deal. I would recommend Econnex for recommendations of better connection Show reply

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星 六.
星 六.
   Fair Incentive  Verified

I have contacted them for the unclaimed bonus and get solved in couple days

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Aman
Aman VIC
   Fair Incentive  Verified

Easy to compare different providers at one place and very easy to sign up.

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Kimora
Kimora 11 posts
 

[ March 2026 – PSA / Update: This has now been resolved. So I’ve updated my post to 4 stars. ] Econnex has been shockingly unprofessional. I was promised a reissue of $150 and $100 digital gift cards after missing the original 30-day activation window due to being seriously injured and unfit for work. They confirmed this promise in writing, yet… Read more ·  2

today reversed it and refused to honour their own commitment. Screenshots attached.

The company’s handling of this promotion has been misleading, inconsistent, and completely dismissive of legitimate customer circumstances. Emails contradict each other, and they show zero accountability.

If you value honesty, reliability, and actual customer service, avoid this company. Promotions like this are a trap.

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Milinda
Milinda 5 posts
   Verified

Worst service. An arrogant salesperson called. Tried to coerce me onto a plan with a retailer. Very dodgy. Shows a shopback discount and it never materialise. I signed up for the retailer directly. Later they set up another account wasting my time. Wouldn't recommend at all.

Econnex
Econnex    

We’re sorry to hear about your experience, Milinda.… Read more

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Abbas
Abbas VIC 28 posts
   Verified

Beware! Careful providing any contact details to this company. They outright refuse to provide anything in writing, extremely disrespectful and pushy on the call. I get that their entire business relies on making commissions but there's a line between providing advice and downright harrassing potential customers. They use seemingly unlimited… Read more

landline and mobile numbers to call multiple times a day, which feels a lot like MLM scam rather than a genuine service. Maybe that's what they really are and the covers are coming off now?

Econnex
Econnex    

Thanks for sharing your feedback, Abbas. We’re sorry to… Read more (+2 replies)

Latest follow-ups

Jim
Jim VIC 2 posts
   Fair Incentive

Easily and quickly handled my swap with no wait time

 Follow-up  · Nvm poor service slow comms ,.....

Econnex
Econnex    

Great to hear your switch was handled quickly and smoothly with no waiting around. Thanks for choosing Econnex!

Janet Lewis
Janet Lewis
   Fair Incentive

They were very helpful trying to find me a cheaper internet and also gas deal Show 2 replies

 Follow-up  · I don’t think this plan I got is strong enough. I have trouble with it buffering in the bedroom. It doesn’t reach there very well

Find out how Econnex compares to other Energy Comparison Websites

Know better, choose better.

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Daniel H
Daniel H NSW 2 posts
   Fair Incentive

Speedy reliable comparison service who are easy to deal with Show reply

 Follow-up  · All good. Simple and straight forward

In-depth reviews

Akshay K.
Akshay K.
 

Genuine Experience I’ve been using Econnex Comparison since the beginning of 2026, and so far, I’ve had a really positive experience. I initially took my electricity connection through Econnex on 29 January 2026 with ENGIE. They helped me compare the available options and guided me towards a plan that suited my needs. I was very happy with the… Read more ·  1

overall service.

When it was time to review my electricity plan again in July, they helped me switch to another competitive option with 1st Energy. What I particularly appreciate is that they don’t just help with the initial connection—they also make the switching process simple when you want to review your options again. Econnex describes its service as helping customers compare and switch providers through one platform.

Because of my positive experience with electricity, I also decided to take a broadband connection through them. They were helpful throughout the process and even assisted me with the porting formalities, which made the whole experience much easier.

Overall, I’ve found their approach very customer-friendly, and their customer support has been responsive and helpful whenever I’ve needed assistance.

So far, so good — genuinely happy with the service and would recommend giving Econnex a try if you’re looking to compare and switch your utilities.

Eva B.
Eva B. NSW 2 posts
   Fair Incentive

I always have good experiences while using Econnex Comparison to compare electricity plans. With the cost of living continuing to rise, I really want to make every penny count, and taking the time to compare providers can make a surprisingly big difference… and honestly, it doesn’t even take too much of your time to do so. It's so easy to set and… Read more ·  1

forget your electricity/gas plan, and people like me chasing the best offers and trying to maximise savings, rely on these comparison sites to stay on top of it. By reviewing my options regularly in every service we use, I have saved thousands, (yes, THOUSANDS) of dollars each year.

It’s definitely worth checking your plan every quarter to make sure you’re still getting the best deal and to take advantage of sign-up bonuses, cashback offers, and other promotions (such as incentivised reviews). Yes, I might be incentivised for leaving this review, but I promise is 100% sincere.

Another thing if I haven’t yet sold you into the idea of comparing. The energy companies work very hard to attract new customers, but existing customers are often left paying more. The competition for customers is relentless and loyalty rarely pays, so don't be afraid to shop around. Don’t give your loyalty in exchange of an exorbitant bill.

The only thing I wish is that I had natural gas connected instead of LPG bottles, so I could compare those plans too and make it cheaper.

And finally, a tongue-in-cheek thank you to everyone who never bothers comparing their energy plans… you’re probably helping fund all those discounts, credits, cash back, and deals the rest of us enjoy!

Annie L
Annie L NSW 3 posts
   Verified

Incorrect information, zero accountability and refusal to honour their own promotions. I signed up to AGL through Econnex during the $400 gift card promotion. I met every condition, stayed connected, paid my bills, and received the $150 gas gift card. When I followed up on my $250 electricity gift card, Econnex suddenly claimed my electricity… Read more

was “cancelled” within 30 days of signing up, which is completely false.

I provided my electricity bill, my AGL account statement, and an email from AGL confirming my service was connected from day one with no cancellations or disconnections. Econnex ignored all of it. They just keep repeating the same line without offering a single piece of evidence to back up their claim.

The lack of accountability is unbelievable. They refuse to explain the discrepancy, refuse to investigate properly, and refuse to honour their own promotion.

If you’re signing up for a gift card, be warned: even if you meet every requirement, they can still deny it with vague, baseless excuses. There are other reviews where people only received part of their gift card bundle and assumed that was “good enough.” That’s exactly what this company relies on - customers who won’t push back.

EDIT 15/5/26: finally received my gift card.

Econnex
Econnex    

Hi, apologies for the inconvenience. As previously… Read more (+3 replies)

Positive reviews

Jess H.
Jess H. VIC
 

Recently used this service to get a better deal on my own my gas n electricity. Thanks to the convenience of econnex I was able to get a better deal and save alot more within the months to come .

Marjan
Marjan QLD 16 posts
 

Really happy with my experience with Econnex. The process was simple, straightforward and easy to navigate, and I appreciated the helpful service and communication throughout. Definitely worth using if you’re looking to compare your options and find a suitable deal.

Mick
Mick NSW
   Fair Incentive

I have used econnex a number of times directly and through Topcashback for electricity and internet sign ups and have been happy with the deals I got. I would recommend.

Negative reviews

Ben W.
Ben W. NSW 2 posts
   Fair Incentive

Econnex is great and they have helped me lots of times. This time though my old energy provider convinced me that stay. Econnex called to try to retain me but I was busy so we agreed on a time for the next day but the call never came. Small mistake I guess in an otherwise fantastic service that has saved me a mountain of cash

Econnex
Econnex    

Thanks for the kind feedback and for your continued… Read more

Rod E
Rod E
   Fair Incentive

Mostly straightforward but did feel confused and some plans were mixed up so I had to spend time sitting through. However they took care of everything once I put it through

Find out how Econnex compares to other Energy Comparison Websites

Know better, choose better.

Compare all
Michael
Michael VIC 6 posts
   Fair Incentive

Given their whole pitch is simple and online with no phone calls needed, it was really annoying to get a call with 10 minutes of completing the online process asking if I wanted to change the provider I’d just chosen.

Econnex
Econnex    

Thanks for sharing your feedback, Michael. We understand… Read more

Recent reviews

KYRAN
KYRAN VIC
 

Great service – easy and saved me money! Used Econnex to compare and switch. The site was simple to use, showed clear options quickly, and the whole switch process was smooth with no hassle. Ended up with a better deal and some nice cashback/gift card incentives. Highly recommend if you’re looking to save on utilities without the usual phone calls or stress.

Darren F.
Darren F. NSW 2 posts
   Fair Incentive

Definitely very helpful for those interested in checking out better offers and plans in the market, and especially for those who want help from someone, as you need to provide a mobile number to proceed. I would prefer an option to allow someone to check for plans themselves before having to be called about it.

Dawn K.
Dawn K. VIC
 

Very easy and straightforward process. Econnex made comparing energy plans simple, and I was able to find a suitable deal quickly. The whole process was smooth and convenient. Very happy with the service and would recommend Econnex to others.

Rhiannon A.
Rhiannon A. VIC
   Fair Incentive

Easy sign up no fuss no problems I needed a company that suits me and Econnex found a plan that was low cost affordable and start up straight away so if your looking for something affordable try Econnex now

Ann
Ann 7 posts
 

The move was easy and stress free. The new electricity provider offers comparative price and what I am being charged the same as what I received initially in the quote

etcharn
etcharn NSW 4 posts
   Fair Incentive  Verified

I’ve been using Econnex to compare electricity and gas provider for a long while. Great product which helps facilitate comparing and changing electricity and gas provider, which comes along with extra benefit from ShopBack.

Dana
Dana QLD
   Fair Incentive  Verified

Used Econnex recently to switch internet providers. I was worried it would be messy but it was frictionless and zero downtime with internet. New internet provider is half the price of my old one for the first 6 months and then still 10% cheaper after that. Very easy way to compare multiple providers so would use them again.

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