NBN connected - So fast and hassle free!
I just connected my NBN through Go Switch and could not be happier! Signing up was quick and easy over the phone. The router only took around a week to arrive in the mail and the technician came shortly after to hook it up. I had constant text messages keeping me informed every step of the way. The speed of the NBN is unbelievably fast too! 5 Stars!!!
Goswitch is it a scam?
I filled in the form on the GoSwitch website enquiring about the best plan for my new house I will be moving into shortly. I immediately received a call from a staff member who seemed to be asking all the right questions and giving information so I decided to accept a discounted AGL plan. He then told me they would email a quote and I would have a 10 day cooling off period. I am very concerned that the quote hasn't come through, and the when I try and call the number, there is a recorded message saying they can't take my call right now. in the meantime I have given out my new address for the service to be connected, and now wonder if this is really identity fraud!! is there a number I can call to report this?
Dated 4/9/19 - “GO SWITCH” IS A DEVIL IN DISGUISE!!
Staff are big bullies!! 15 min ago I asked to speak to their manager & staff kept disconnecting my phone repeatedly.
Staff phone twice daily to bully people who are not interested
September 5th 2019 Update: Staff who keep bullying
Even after you tell them you are not interested in their service they keep phoning you two times daily! When you ask to speak to their manager they hang up
Worst experience ever
Do think twice before you filled in your contact details. I got a wake up morning call from this ‘effective service’in the early morning by 6:10am(WA). I couldn’t believe that after I query” do you know what time is it now ?, I never expect a sales call from a simple online inquiry for a quote”. They still want call you back at later time........ Then lied to me that there is no supervisor at the moment as all in the meeting. Ends conversation by said “it’s not your fault, just your company didn’t trained you well.” and hung up.
.....then I am here to warn the potential victims by this unexpected poor experience.
Checked online Monday, got a call before I finish the website (within 2 mins). Then, got at least 2 calls everyday after Monday. Told them I have already signed up and still called, told them I am sick and still called, told them I opt out and still called, told them remove me from the database and still called. Screamed at them for keep bugging me and they said "you'll receive one more call for .... ". I'm not sure which part of "NO MORE CALL" that was hard to understand.
Telephone hard sell- buyer beware
Unsolicited phonecall. Intrusive questions. Offered a 25% discount on an undisclosed base price. Then refused to answer my clarification questions. The caller became quite irritable when I asked them to spell the name of the company again so that I could check the company name on the internet. I had to be persistent to eventually find out that the company name was "Select an Offer". Frankly, just best to hang up when someone you don't know addresses you by name then rapidly and aggressively starts asking personal questions.
Beware Identity Theft: They requested my passport number
The telemarketer insisted I share my passport details to switch and save up to 24 percent on my energy bills. When I refused to share my personal ID details-they offered no other options. They tried to convince me that of their legitimacy but I was not convinced.
GoSwitch aka Select An Offer abuse telemarketing rules
2 calls yesterday, 3 calls last week, all from GoSwitch wanting to talk about electricity offers. I had to push to get their company details, and he incorrectly gave me the wrong web site yesterday. I had to challenge him to get the correct information, which according to ACMA is against telemarketing guidelines. Honesty should be paramount. I'm now having to write them a letter - yes, a letter - to officially complain, as is their policy on their web site. I'm also now going to every public web site since they won't engage via anything but letter, to share their misuse of my information. How can multiple calls a day help their brand and cause?
HARRASSING USELESS MORONS - DO NOT GIVE YOUR NUMBER UNLESS YOU WANT TO GO CRAZY
Only wanted to get an idea of prices online but instead get harassing phone calls with no-one on other end (unfortunately you have to give your number to use their site so I'm telling you now DON'T USE IT, NEVER GIVE YOUR NUMBER). Get up to 6 phone calls a day pretty much everyday at all times of night and day. I've tried answering the calls to tell them STOP CALLING but there is no-one there, I've blocked their number but still get messages coming through of "missed call", I tried calling them but was told "we're currently closed" even thoug...h they say their open hours are until 8pm and it was only 7:20pm plus I'd also just received a call from them so very strange they were closed? Now I've sent an email to say if they continue with this harassment I'll be reporting them as I've HAD ENOUGH!!! PACK OF LOSERS - PEOPLE STAY AWAY IF YOU WANT TO KEEP YOUR SANITY!
Absolute pests, can't get rid of them
I made the mistake of calling this company to get a better electricity rate. I switched and was happy but now I regularly get calls from go switch. They'll go a few weeks without calling then I'll get called every lunchtime on my work phone for two or three weeks. They'd pester me in the evenings too on my home phone until I changed my phone provider and number. I've blocked the number on my mobile as they were calling me on that as well. I wouldn't mind but I was still in my 2 year contract period when they were calling me to switch again. This company are absolute pests and I certainly would not advise anyone to use them.
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