4.7

1,557 reviews · Statistics

PositivevsNegative
96% · 1,50046 · 3%

Transparency
4.8 (606)

Formerly trading as Make it Cheaper.

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Reviews

1,557 reviews
FT P
FT PNSWSydney, NSW
  Verified

Change of gas provider

It took a while but I am pleased with the outcome as Lorcan was very helpful
Mario DAloia
Mario DAloiaSAMetropolitan Adelaide, SA2 posts
 

Alix from Zembl knows her stuff!

Alix does a great job. Prompt and efficient has saved me thousands across my properties. Show reply
enton s.
enton s.NSWMid North Coast, NSW2 posts
 

Great

Very smooth transition. They do everything for you, they find you better rates and switch you to the new retailer. Very knowledgeable staff. Show reply
Bruce
BruceNSWMid North Coast, NSW2 posts
 

Good change

Jordan was great to deal with it was all very easy Show reply
Ann Thompson
Ann ThompsonVICGreater Melbourne (Inner), VIC
 

A pleasant and relaxing experience

Very helpful. Fabio da Rico was patient with me and explained everything well. Show reply
Tom
Tom
 

A positive outcome in changing electricity supplier

Roisin was confident, well informed & responsive in providing information & taking action Show reply
charcoal151
charcoal1517 posts
 

best rate ever

best rate I have had for a long time, I have others without much luck Show reply
Scott Campbell
Scott Campbell
 

Great Service

Well researched & timely advice on what the best prices were in the market particularly given the volatile nature of the market. Excellent service by Jack Show reply
Trackers
TrackersVICNortheast, VIC
 

What a service!

I have used this service (previously Make It Cheaper) for years and have saved thousands. It makes comparing energy deals easy (near impossible for mere mortals) but also does the change for you without the hassle of filling in forms! I recommend it to all my family and friends. The representatives who call speak English and don't push you. They ring back yearly if you desire to reassess your energy use to make sure you are still in the best plan. . A great service! Show reply
Gippsland
GippslandVICGippsland, VIC
 

Good rates

Good customer service and comparison rates. Alix was very friendly and helpful Show reply
Transparency
Bec's notahappycamper
Bec's notahappycamperNSWNorthern Region, NSW10 posts
 

Honest, easy and saves money

I have used make it cheaper which is now zembl for years. Love it. Always finds a better rate to save me money. I have recommended these guys for years. Will continue to use them to keep my bills down. Show reply
IanM
IanMNSWSydney, NSW3 posts
 

Outstanding service

Could not have had a better consultant than Harry Bishop...helpful in the extreme, with the patience of a saint in dealing with this oldie customer! Very rarely moved to provide such effusive feedback, but definitely warranted on this occasion. Show reply
Laurie
Laurie
 

Helping dairy

I found out about Zenbl through East Aus milk. The staff were helpfull and were able to come up with good options for our business Show reply
General Manager
General Manager
 

Really good service

Zembl's Commercial Energy Consultant, Rhys Gant was exceptional in his diligence in negotiating and obtaining a great result for our companies' energy contracts. He understood our particular energy issues, explained the factors influencing the future energy market and and consistently keep me updated on his progress. Show reply
Terry
Terry
 

New Contract

Nathaniel Johns was very pro active and dealt with all queries promptly. Show reply

Questions & Answers

Vicki K.
Vicki K.

Hi It called your number 1300 957 721 and the recording is saying im calling out side of business hours.
Im calling from Victoria and it currently 2.50 pm ?

Zembl
Zembl   DM   

Hi Vicki Thank you for getting in touch, yesterday was a public holiday please feel free to contact us today. Many Thanks, MIC Team

selina F.
selina F.

would you provide which company more cheaper "any time usage charge price?" and "supply charge price?"for gas and electricity
Thanks

Zembl
Zembl   DM   

Hi Selina, Thank you for getting in touch, if you require an energy comparison please forward a recent bill to customercare@makeitcheaperau.zendesk.com or feel free to call us on 0291373327. Many Thanks, MIC Team

Kezza
Kezza

@Scot: "We're sorry to hear you having enjoyed your experience with MIC. We want to make this right..."

Is this your new marketing policy, MIC? If it is, then I applaud your astonishing commitment to being honest. This is precisely what Australia needs right now, more companies who are not afraid to tell it like it is. Your willingness to go that extra mile, to consider no bridge a bridge too far, to apologise for inadvertently allowing people to enjoy your services, I find nothing short of life affirming...smile.

More power to you MIC, long may you continue to make our world a better place, by ensuring that we will never have to endure the burden of enjoying our experience with you.

My very best to you and all your loved ones,

Kez.
PS: Almost hate to point this out, and I do ask your forgiveness in advance if it offends, but there is a grammar error. It should be "We're sorry to hear you have enjoyed..." rather than "We're sorry to hear you having enjoyed..."

See all Zembl questions

Details

CategoryEnergy Comparison Websites
ComparisonsEnergy and Insurance
Energy Services ComparedElectricity and Gas
Awards 2023 and 2024
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Contact info for Zembl

Mon9:00 am - 5:00 pm
Tue9:00 am - 5:00 pm
Wed9:00 am - 5:00 pm
Thu9:00 am - 5:00 pm
Fri9:00 am - 4:30 pm
SatClosed
SunClosed
  • ABN: 29138847757

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