Zembl
4.7

1,568 reviews

PositivevsNegative
96% · 1,51146 · 3%

Transparency
4.8

Formerly trading as Make it Cheaper.

Reviews

1,568 reviews
Rich
RichSydney, NSW
  Verified

Seamless and easy. Thanks to Jordan C

After being inundated with calls from various agencies wanting to connect our new rental, I got in touch with Zembl myself after hearing about them through a friend. I was put through to Jordan who was patient, kind, understanding, and even quite humorous. I like to think of myself as a reasonably intelligent chap but with this sort of thing I am clueless. Jordan took the time to explain everything properly, and voila, within minutes the entire thing was sorted. The fact that we supported the same football team was a plus too! I did some serious online digging myself after the call to try and get a better deal and guess what - I couldn't. Congratulations all round, official happy customer. Show reply
June H.
June H.
 

Customer service

Great customer service, very thorough explanation, no pressure, thank you Show reply
Denis Devaney
Denis Devaney
 

Review of Zembl service

Daniel Twigg was very helpful and responded quickly to all our requirements, there was however a basic problem that the information received could not be easily printed in a readable font size and this created a problem for people on our board who do not use computers. We will insist the next time we use Zembl that everything sent to us can be printed in a readable size. Show reply
kathryn eden
kathryn edenSouth Australia2 posts
 

Helpful great service

Jason Hegarty was very detailed and helpful.
Appreciate the service, courtesy and thoughtfulness Show reply
Franca G
Franca GVictoria
 

Savings

Great Service from Jason Hegarty. Helped me get a good deal. Show reply
The Dolphin Apartments A
The Dolphin Apartments ASouthwest, VIC
  Verified

Very positive

Had all the information ready to make the phone call easy Show reply
Transparency
Steve Thomas
Steve Thomas
 

Park Pty Ltd review

Robert is always available and very helpful to ensure we obtain the most competitive pricing in the market. We will use Zembl again in the future. Show reply
Fred
FredSydney, NSW3 posts
 

Everybody should use Zembl

Alix Crosby was outstanding, finding me a great saving. Also good to confirm everything digitally for both electricity and gas switch. Highly recommend. Show reply
Carol
Carol
 

Happy Customer

Charles was pleasant, timely and provided a better rate for our business. Show reply
Kaylene Mc
Kaylene Mc
  Verified

Excellent Service

Found our contact Lorcan O'Dea to be polite and easy to talk to, explained everything well and made the whole process so easy, saving us money on our account by switching to a new supplier. Would definitely recommend to other businesses. Show reply
Cindy
Cindy
 

Quick, easy & helpful

Alix Crosby was extremely helpful and professional, a pleasure to deal with. Show reply
Paul O'Neill
Paul O'NeillIllawarra, NSW
 

Excellent Service

Nathaniel Jones was exceptionally helpful in organising the competitive electricity quotes in a very short period of time. I highly recommend anyone reviewing their electricity talk with Nathaniel Johns at Zembl. Show reply
GLENDA COHEN
GLENDA COHEN4 posts
 

Very satisfied

Excellent knowledge…. Great service! Sensitive to the fact that I was rushed .. Show reply
FT P
FT PSydney, NSW
  Verified

Change of gas provider

It took a while but I am pleased with the outcome as Lorcan was very helpful Show reply
Mario DAloia
Mario DAloiaMetropolitan Adelaide, SA2 posts
 

Alix from Zembl knows her stuff!

Alix does a great job. Prompt and efficient has saved me thousands across my properties. Show reply

Questions & Answers

Vicki K.
Vicki K.

Hi It called your number 1300 957 721 and the recording is saying im calling out side of business hours.
Im calling from Victoria and it currently 2.50 pm ?

Zembl
Zembl   DM   

Hi Vicki Thank you for getting in touch, yesterday was a public holiday please feel free to contact us today. Many Thanks, MIC Team

selina F.
selina F.

would you provide which company more cheaper "any time usage charge price?" and "supply charge price?"for gas and electricity
Thanks

Zembl
Zembl   DM   

Hi Selina, Thank you for getting in touch, if you require an energy comparison please forward a recent bill to customercare@makeitcheaperau.zendesk.com or feel free to call us on 0291373327. Many Thanks, MIC Team

Kezza
Kezza

@Scot: "We're sorry to hear you having enjoyed your experience with MIC. We want to make this right..."

Is this your new marketing policy, MIC? If it is, then I applaud your astonishing commitment to being honest. This is precisely what Australia needs right now, more companies who are not afraid to tell it like it is. Your willingness to go that extra mile, to consider no bridge a bridge too far, to apologise for inadvertently allowing people to enjoy your services, I find nothing short of life affirming...smile.

More power to you MIC, long may you continue to make our world a better place, by ensuring that we will never have to endure the burden of enjoying our experience with you.

My very best to you and all your loved ones,

Kez.
PS: Almost hate to point this out, and I do ask your forgiveness in advance if it offends, but there is a grammar error. It should be "We're sorry to hear you have enjoyed..." rather than "We're sorry to hear you having enjoyed..."

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Details

CategoryEnergy Comparison Websites
ComparisonsEnergy and Insurance
Energy Services ComparedElectricity and Gas
Awards 2023 and 2024
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Contact info for Zembl

Mon9:00 am - 5:00 pm
Tue9:00 am - 5:00 pm
Wed9:00 am - 5:00 pm
Thu9:00 am - 5:00 pm
Fri9:00 am - 4:30 pm
SatClosed
SunClosed
  • ABN: 29138847757

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