Electricity Monster

The service was fantastic,informative, and easily understood! Jhaira was a pleasure to talk with. Show reply

Jhaira was a great rep for Electricity Monster. Very helpful and patient with all my questions. I made a considerable monthly saving by changing my electricity and gas plan, thanks to Jhaira. Thank you for your assistance.

This is my second time to use their service. I find them useful especially in finding the best deal for your utilities. Its was an easy and straight forward process. They will also remind you when you are due for renewal. Vianny and Jhaira were both helpful in completing the process.

I talked to Jhaira from Electricity Monster, and she got me an amazing deal on electricity. She was really helpful and genuine about the deals, and I really appreciate her assistance!

I have had 3 fail in 5 yrs. Will never buy again and definately not recomend

They ring me I missed the call and rang back later, they tell me I cannot stay with my utility company and tell me who I should change to? what a scam and a lie I am not changing companies and will ring the Ombudsman as I never asked them to call me and I have no reason to want to change companies. Their lies stressed me out until I rang my company any told them

Signed up to Electricity Monster without my consent or knowlege – I received a final bill from my energy provider only to be told that I've moved to EM without my knowledge. I promptly reversed this to stay with existing provider yet I am still getting renewal notices, texts and calls as if I am an existing EM customer. Very alarmed to be signed up to a service without consent. Greater regulations are needed for these Energy companies to avoid these sorts of unethical and unscrupulous trading practices.

Excellent service, Jhaira was extremely informative and explained everything in detail, can't recommend their services to anyone higher, I will be contacting them again in 12 months to review my bills again.

Jhaira was super helpful and very professional. She made the entire process of finding savings with our electricity and gas very clear and simple. And the best part is that Energy Monster take care of everything.

Jhira has been absolutely fantastic Patient, professional, very knowledgeable and a charming way coping with our home’s poor phone connection. A++. all around. Karan Satchell

Jhaira was extremely helpful & thorough in going through the different options. She was patient & pleasant right through the process of finding an updated electricity plan for me. She does a great job & I’d thoroughly recommmend dealing with her in terms of understanding your options. Show reply

Thanks a bunch to Jhaira for explaining clearly the new plan option. Also for being understanding as my little one keeps on interrupting our conversation. Thank you! Show reply

Jharia was super helpful in explaining all the electrical tariffs ect even though most of it went over my head. All I care about is getting a cheaper price than what I am currently paying. Jharia was polite, clear and made the change over effortless. Thanks! Show reply

Pamela, the telephone operator was very polite and easy to communicate with. I was informed of the best deal for me, so I am very happy with the service. Pamela took particular care and time to ensure that I understood all of the information that I received. Thanks, Pamela. Show reply

It was a pleasure to have Jhaira from Electricity Monster help me find a better deal for my electricity today. She was very thorough and answered all my questions. Receiving a $50 voucher to spend at Woolies was an added bonus - thank you! Show reply

Jhaira was amazing with her service. She delivered the information clearly and concisely while still being very kind and friendly. I was glad when she gave me her direct line to contact her for future issues as she was a delight to talk to. Show reply

Excellent service, very helpful with everything I needed. Was very patient with me Very happy with Maria's service

Pamela was amazing with her help in setting up my new address with electricity, very thorough and broke everything down so I could understand the process.

Meghan was fantastic and very helpful who helped me swapping my electricity and gas over to Energy Australia

Thank you so much Jhaira. Your approach to the client is excellent. You’re very attentive and pleasant

Jhaira was amazing! She got me the best deal that I could have asked for. Known all the details of every plan. Highly recommended! Thanks again Jhai.

I had a great experience today with Jhaira from Monster Energy. She was extremely helpful, friendly, and efficient throughout our interaction. Her positive attitude and willingness to assist made everything smooth and stress-free. Thank you, Jhaira, for your excellent service!

Henjie who l spoke with was absolutely thoughtful,thorough and extremely professional. Henjie was so clear precise and polite. Because of Henjie l will be telling everyone l know how great agl really is . What an absolute joy it was speaking with Henjie. PAY RISE FOR HENJIE !!!!

Jhaira was fantastic explaining everything to me and hooking me up with a new origin plan

Easy to understand. Great communication and fantastic tailoring to suitable plan. Call centre lady was friendly and positive, ready and able to bring me to a happy agreement. Show reply

Thank you Jhaira for explaining Better electricity rates. Your voice was very clear to hear and understand, again thank you