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Chemist Warehouse

Chemist Warehouse

Physical Store, Online Store
1.8 from 1,921 reviews · View Statistics
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Reviews

  • Product Quality
    2.7 (429)
  • Return Claim MadeYes (103) · No (469)
  • Shipping
    2.1 (158)
  • Customer Service
    1.8 (322)
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Power-trippers

published

Young female worker at 11:30am on Sat. 24th July. Marcoola store. Little power-tripper. No brains, no life, just a title to her name at Chemist Warehouse. Wish people like you didn't exist. Seriously the least favourite interaction I've had with someone before.

Product Quality
Customer Service
Margarita
MargaritaSydney, NSW
  • 9 reviews
  • 3 likes

They still want us to pick up things! Really?

published

We are in lockdown now and I tried to buy some things through the online store. Guess, what many things are not available online, only to buy from a physical store. They are dumb or what? In such a crazy time, there should be available to buy online everything! Some people can not go out, most people are scared, a lot of people are exempt from wearing anything on my face, so I do not go to stores. And yeah, they are forcing us to go anyway, because they can not sell their stuff online. Such a dumbest thing in the world. I am done with physical stores and online purchases too. I am really really asking God to make you suffer!

Product Quality
Shipping
Incentivised Review No

Other Chemists

 
 

0.0
(1,234)
Margarita
MargaritaSydney, NSW
  • 9 reviews
  • 3 likes

If it would be possible I would give no stars at all

published

The little people standing at the doors are abusing their power. I have an exemption from wearing a mask because I am absolutely unable to breathe when I am wearing anything on my face. The gnome at the pharmacy was absolutely rude, tried to touch me with his dirty hands, gave me some instructions with all his rude manners, spitting in my face, just barely wearing a mask himself. He demanded my medical records, but I refused because he is not a doctor, not a pharmacist, just someone who is using his power on people. It is Bondi Junction store. Please, remove your freaks, they are scaring us. I hope you get bankrupt soon. And do not even apologise to me, I am not accepting! I am done with your store, forever. E-Bay rules!

Product Quality
Customer Service
Chemists

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Nope
NopePerth, WA
  • 11 reviews
  • 6 likes

Fast Delivery Courier Service Gets 5 Stars

published
Shipping
Incentivised Review No
Return Claim MadeNo
Customer123
Customer123Sydney, NSW
  • 2 reviews
  • 4 likes

Discrimination

published
Customer Service
Incentivised Review No
djb56
djb56Northeast, VIC

NOT Covid Sade

published

Attended store during Victorian lockdown on 16 July 2021. Very disappointed to see pharmacist and some staff wearing masks around their chins.

Customer Service
Incentivised Review No
Kelpie lovers
Kelpie loversGreater Melbourne (Outer), VIC
  • 2 reviews
  • 2 likes

The security at Narre Warren is falsely stopping you outside the premises and demanding your receipt..

published

False imprisonment by security outside store … legal action next time as this happens every time as I ha e an account and dint need to pass register even though I show my receipt out of courtesy

Product Quality
Customer Service
Chantal
ChantalSydney, NSW
  • 7 reviews
  • 8 likes

Do Not Purchase Perfume from Chemist Warehouse

published

I recently purchased a gift set of Juliette Has A Gun's Not A Perfume from Chemist Warehouse however when I received it, the package had been opened (the seals were broken) and it seemed counterfeit as it smells like pure alcohol and nothing more. I left a review on the listing for the perfume on their website however they have not approved it - I suspect because it was less than complimentary (although it was definitely polite so no reason not to approve). The only other way I could think of warning anyone about it is by leaving a review here. Do not purchase perfume from Chemist Warehouse. In fact, I will not purchase anything from Chemist Warehouse again due to the way they have handled this.

Product Quality
Shipping

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0.0
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Growth Bomb!!!

published

I recently have been using the Growth Bomb hair growth serum and its such a nice product to add to your hair after washing! It smells great and a little goes a long way! Cant wait to see how quickly my hair grows xx

Product Quality
Incentivised Review No
Return Claim MadeNo
Chemists

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Annie
Annie
  • 3 reviews
  • 7 likes

BREAKING Consumer Laws. Price tag lower than register price ???

published

I was in Charlestown Chemist Warehouse this morning buying sunblock.
Price tag on item was $25.45
Checkout price was $28.75
I queried the price and accompanied the assistant to the item and price tag.
Assistant agreed it was $25.45
You have to wonder how many other items and people are overcharged at Checkout.
I will contact Consumer Affaires as this is breaking the Law.
No apology from Staff.
Shocking Costumer Service.

Product Quality
Customer Service
ZXR
ZXRGreater Melbourne (Metropolitan), VIC
  • 7 reviews
  • 11 likes

Negative 5 if I could .

published

Negative 5 if I could ..Never ever had anything good or pleasant happen when dealing with Chemist Warehouse in every aspect possible .. because they are cheap we are all suckers to drop to our knees and it doesn't matter if the service, product quality, crap staff, or online product disappointment on arrival is well below sub standard levels .. will never use again and shall always go back to my real.locsl chemist whom care about their local community . NEVER AGAIN ..

Product Quality
Customer Service

Do not buy food product from chemist warehouses

published

Bought an oat product from them. The product has gone rancid before the expiry. I was refused a replacement even with a purchase receipt. They are considering how the item was stored. I wouldn’t know how to store individually packed and seal food in my pantry and ruin the taste and texture. Maybe my pantry is faulty. Really unreasonable. Very disappointed with the service :(

Incentivised Review No
Fish
FishGreater Melbourne (Metropolitan), VIC
  • 7 reviews
  • 77 likes

Customer Beware OVERCHARGE on medication SCRIPT

published
Product Quality
Customer Service
EPL
EPLSydney
  • 3 reviews
  • 1 like

Beware of complex online order process and return policy

published
Product Quality
Shipping

Other Chemists

 
 

0.0
(1,234)
Emma
EmmaSydney, NSW
  • 10 reviews
  • 20 likes

Slow post

published

I spent $750 online at chemist warehouse so I received free shipping with no option for no option for express. If someone spends that much the least you could do is send the order out express. But no it was sent out with standard post. It took up to a week for it to arrive to me. How cheap are you.

Shipping
Incentivised Review No
Return Claim MadeNo
Chemists

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Read more reviews - page 2

Questions & Answers

Will R
Will Rasked
Chemist Warehouse

Do any Brisbane chemists have the over counter low dose cbd oil available in stock.

1 answer
Reviewer R.
Reviewer R.

Yes

Shirley A.
Shirley A.asked
Chemist Warehouse Online Store

Details of urinal bottle

1 answer
Reviewer R.
Reviewer R.

What??

Simone W.
Simone W.asked
Chemist Warehouse Online Store

Hi i would like to change the colour of excellence loreal that i purchased yesterday. I would like to change colour 9 to colour 1
Thanks, [email address removed] unit 4/18 Lillimur rd Ormond
Thanks,
Please reply

1 answer
Wil
Wil

YOU NEED A MIRACLE - they have the worst online return policy!

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Chemist Warehouse

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