Reviewer Photos & Videos
Young female worker at 11:30am on Sat. 24th July. Marcoola store. Little power-tripper. No brains, no life, just a title to her name at Chemist Warehouse. Wish people like you didn't exist. Seriously the least favourite interaction I've had with someone before.
They still want us to pick up things! Really?
We are in lockdown now and I tried to buy some things through the online store. Guess, what many things are not available online, only to buy from a physical store. They are dumb or what? In such a crazy time, there should be available to buy online everything! Some people can not go out, most people are scared, a lot of people are exempt from wearing anything on my face, so I do not go to stores. And yeah, they are forcing us to go anyway, because they can not sell their stuff online. Such a dumbest thing in the world. I am done with physical stores and online purchases too. I am really really asking God to make you suffer!
If it would be possible I would give no stars at all
The little people standing at the doors are abusing their power. I have an exemption from wearing a mask because I am absolutely unable to breathe when I am wearing anything on my face. The gnome at the pharmacy was absolutely rude, tried to touch me with his dirty hands, gave me some instructions with all his rude manners, spitting in my face, just barely wearing a mask himself. He demanded my medical records, but I refused because he is not a doctor, not a pharmacist, just someone who is using his power on people. It is Bondi Junction store. Please, remove your freaks, they are scaring us. I hope you get bankrupt soon. And do not even apologise to me, I am not accepting! I am done with your store, forever. E-Bay rules!
Fast Delivery Courier Service Gets 5 Stars
Placed my Fast Delivery order at 12:15pm and received it at 1.35pm which is amazing! Very happy with the ‘fast delivery’ service. Considering that express post is $10.00 and takes at least 3 days to reach Perth (not including the time taken to pick the order), I was happy to pay $15 and receive it the same day. I received SMS updates and emails every step of the way - when the order had been processed, when it was awaiting pickup, when it was picked up and then a separate SMS from the Sherpa delivery service giving me a precise location showing...where it was collected from and a 20-minute window for delivery. It was delivered 3 minutes from the earliest delivery time. This is excellent value for money and gives peace of mind for anyone who isn’t free to drive or otherwise shop in person for whatever reason. Chemist Warehouse isn’t a fun place to shop in person, but this particular service is 5 star.
Hi i went to Chemist Warehouse today & was treated like absolute rubbish because I didn’t have a mask on - even though I have a medical exemption!
Apparently they make their own rules about how to treat people that are unable to wear masks….. & have no respect for people who have medical exemptions..
they will make you wait at the door like a lepper, speak to you like crap, single you out & treat you like a diseased peasant….
Gave me anxiety attack that lasted a good hour afterwards. This behaviour breaches the Discrimination Act & it is ...
NOT Covid Sade
Attended store during Victorian lockdown on 16 July 2021. Very disappointed to see pharmacist and some staff wearing masks around their chins.
The security at Narre Warren is falsely stopping you outside the premises and demanding your receipt..
False imprisonment by security outside store … legal action next time as this happens every time as I ha e an account and dint need to pass register even though I show my receipt out of courtesy
Do Not Purchase Perfume from Chemist Warehouse
I recently purchased a gift set of Juliette Has A Gun's Not A Perfume from Chemist Warehouse however when I received it, the package had been opened (the seals were broken) and it seemed counterfeit as it smells like pure alcohol and nothing more. I left a review on the listing for the perfume on their website however they have not approved it - I suspect because it was less than complimentary (although it was definitely polite so no reason not to approve). The only other way I could think of warning anyone about it is by leaving a review here. Do not purchase perfume from Chemist Warehouse. In fact, I will not purchase anything from Chemist Warehouse again due to the way they have handled this.
I recently have been using the Growth Bomb hair growth serum and its such a nice product to add to your hair after washing! It smells great and a little goes a long way! Cant wait to see how quickly my hair grows xx
BREAKING Consumer Laws. Price tag lower than register price ???
I was in Charlestown Chemist Warehouse this morning buying sunblock.
Price tag on item was $25.45
Checkout price was $28.75
I queried the price and accompanied the assistant to the item and price tag.
Assistant agreed it was $25.45
You have to wonder how many other items and people are overcharged at Checkout.
I will contact Consumer Affaires as this is breaking the Law.
No apology from Staff.
Shocking Costumer Service.
Negative 5 if I could .
Negative 5 if I could ..Never ever had anything good or pleasant happen when dealing with Chemist Warehouse in every aspect possible .. because they are cheap we are all suckers to drop to our knees and it doesn't matter if the service, product quality, crap staff, or online product disappointment on arrival is well below sub standard levels .. will never use again and shall always go back to my real.locsl chemist whom care about their local community . NEVER AGAIN ..
- Chemist Warehouse Physical Store
Do not buy food product from chemist warehouses
Bought an oat product from them. The product has gone rancid before the expiry. I was refused a replacement even with a purchase receipt. They are considering how the item was stored. I wouldn’t know how to store individually packed and seal food in my pantry and ruin the taste and texture. Maybe my pantry is faulty. Really unreasonable. Very disappointed with the service :(
Customer Beware OVERCHARGE on medication SCRIPT
Customers beware. I was overcharged considerably on a medication script dispensed by the South Morang Chemist Warehouse Store in Melbourne. I had only came across the overcharge by accident (got the same medication dispensed by another Chemist Warehouse store) or else I would have not known. The same price is supposed to be charged by Chemist Warehouse across all stores. I am now more aware in future to check, not just take for granted that you would be charged the right price for a medication script dispensed by Chemist Warehouse. I was ver...y unhappy about the response I got from the South Morang Chemist Warehouse when I brought the overcharge to their attention and the inconvenience to me. It is a big deal when overcharging a customer in any industry. Just another business I can't trust.
Beware of complex online order process and return policy
First time ordering online and have it shipped. Placed an order as my local stores ran out of stock and added few other things to take advantage of the free shipping. Turns out the warehouse does not have stock and was given an option to hold until items are available or cancel the order. No ETA was given by Customer Service. Emails sent were not responded until this date. I decided to scour the local stores and finally found one shop that has the items I really needed and grabbed few other things that were on my order earlier as I thought I wo...uld be able to return them as I would be with purchases in store. Unfortunately, shortly after that I received an email advising that the items could not be fulfilled and they would ship the remaining items. No options given to cancel the order. Contacted Customer service and was advised that the items have already been shipped and the local stores are owned independently hence returns to warehouse will have to be at my own expense. I think this is a poor form of customer service and if I have been given option, I would have cancelled the entire order. One expensive lesson to learn and I will be sure to tell all my families and friends
I spent $750 online at chemist warehouse so I received free shipping with no option for no option for express. If someone spends that much the least you could do is send the order out express. But no it was sent out with standard post. It took up to a week for it to arrive to me. How cheap are you.
Questions & Answers
Hi i would like to change the colour of excellence loreal that i purchased yesterday. I would like to change colour 9 to colour 1
Thanks, [email address removed] unit 4/18 Lillimur rd Ormond
YOU NEED A MIRACLE - they have the worst online return policy!
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