Poor Customer Service CheistChemPro Tugun
I went in to buy some cold and flu tablets and wanted to purchase a bit more. The lady who served me was extremely impatient, loud and was pretty much yelling at me. I really do not know why as i am not deaf. i left and spent 100.00 at chemistwarehouse for prebiotics. Id rather give it to a chemist who appreciate my business.
Never Again - Wish I'd read the reviews
Two weeks ago I order a pair of thinning scissors. I received my order confirmation and payment receipt and NOTHING ELSE.phoning the customer service people three times I have just been fobbed with all sorts of excuses. Originally, I was told the goods needed to be ordered and I would receive an email letting me know they were out of stock. This never happened and subsequent calls get no response except the goods have to be ordered and they will let me know when they are being dispatched. No indication of which century this will happen. Thankfully the purchase was only $27 so I guess that's the price I will pay for choosing Chempro. In future I will stick to Chemist Warehouse and Pharmacy Direct.
I could not believe the appalling refund policy of Chempro I experienced at Oxenford and I will NEVER shop there again. I bought a product and at home found it was completely faulty and unusable. I had to waste my time going back to the store for my refund.
They could see the product was faulty and I had my receipt, but was told to leave my details and return a third time just to get my refund!!! I'm sold a dud and instead of an apologetic refund I get told to go away and come back the next day. I was told it's not their product - well they ...
- Verified customer
Too many questions
Depending on store location and staff serving me, there are many times that I will be given a lecture and made to feel like a drug addict when buying panadol osteo, nurofen or prescription medications. When I tell them that I am acting on the advice of my doctor, they start asking me too many questions and make me feel like I have to answer them, or not be served. This is too intrusive, I see my doctor regularly, I don't need a pharmacy Assistant telling me that I should see my doctor or that I have been taking something for however long.
Chempro Southport Late Night Chemist
Chempro Southport Late Night Chemist have been absolute lifesavers. I often forget to my script refilled until he last minute - and having s chempro open near me in the evening has saved me a lot of hassle.
The staff are friendly and knowledgeable, and are willing to provide guidance and advice.
- Verified customer
I’d prefer an Enema than deal with the Pharmacists at Chempro Southport Late Night Chemist!
Have been having my Webster Packs made up here for 3 months now. In 3 months we’ve had a few small issues, a few too many when it comes to medications.
The final straw was when my Carer was held back at work and was unable to collect my Webster Packs.
Dinir on another occasion had offered delivery so my Carer rang and enquired as to whether a delivery could be done, given the circumstances.
After promising the delivery at 10/10:30pm, I waited up all night (not that I had much choice, I was in pain, my meds are Narcotics and Lyrica etc. whic...
Questions & Answers
Just usless Webster packs were wrong medication not ready on time over it just a nightmare
That sounds just like their shoddy service and incompetent staff!
It’s nice to hear that nothing much has changed in the past year and that I made the right decision in taking my business elsewhere!
My healths too important to be killed by morons who don’t know how to pack medications into Webster Packs correctly!
Must’ve missed that Tutorial and Lecture!
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