Childcare Harbour XT Questions & Answers

Hi Liz,

apologies, but we do not have any available spare part for this since it was discontinued.

thank you

You can find instructions on our website. external link 

Sorry, I no longer have mine. Maybe someone who still has a copy of their instructon book would know. It's probably detailed in the set up instructions. Good luck.

Hi haven't had this cot in years but from what we remember there was 8 screws, 4 for the back panel and 4 for the base panel. They were approximately 5cm in length and about 5 or 6mm in width. A pretty standard size did up with an Allen key which was provided. Don't think there were any screws for the front. Hope that helps somewhat.

Thanks guys have emailed the company that sold it and hopefully will get emailed copy of paperwork that came with it. It's mainly for when I go to sell it.

Did you end up getting a response?

external link 

I have my instruction book still. On the back page it states "Tested and complies with the Australian Standard AS/NZS 2172:2003

I'm sure if you contacted cnpbrands.com.au they would be able to assist you. My instruction book says screws x 8, filling screws (short) and plugs (12 sets preassembled on end board panels) for the mattress base holes and 1 x Allen key. Ours is in toddler bed mode at the moment so o have some spare screws. The screws are 4cm long. The filling screws are just over 2cm long and the but they "fill" is about 1.8cm. Hope that helps.

If I were you I'd contact Childcare directly to confirm. I've had positive experiences with their customer service department preciously. My assumption would be that it would have to be lead free paint to meet the Australian safety standards. I certainly hope it is as my son chewed his cot too.

Hi there, you would need to contact the CNP Brands customer service line to confirm these details. You can contact them on 1300 667 137 for more information. Thank You

Its more likely that it wouldn't have any lead in it as it wasn't manufactured pre 1970.

Not sure. I'd suggest contacting Childcare customer service. I've found them to be very helpful.

Hi Carly, as the Harbour XT is a discontinued item, I dont have any current information on our website about it. If you contact our Customer Service line on 1300 667 137, they will be able to advise you on what your options are to create a toddler bed out of your cot. Thank You

Did you get an update on this Carly? I'm in the same situation as you: Have a Harbour XT but no bed rail kit.

I would try contacting Childcare directly. I recently needed a replacement bolt on a bassinett of the same brand and they sent one out to me. They didn't charge me for the replacement as it had broken when we setting it up. Hopefully they can assist you.

Hi Nina, you can contact our Customer Service Number on 1300 667 137. They will be able to assist you with replacement parts for your Harbour XT Cot. CNP Brands

Contact CNP Brands on 1300 667 137 or info@cnpbrands.com.au

I'm sure the instruction book that came with the cot would explain the process. If not, I'd suggest contacting Childcare directly. I've found their customer service quite good (I had to contact them only a few weeks ago about a broken bolt on our bassinet and a replacement was sent out that day). Good luck.