CHiQ 503L French Door Fridge CCD503NB
VerifiedMPN: CCD503NB1 review
The Black Crunch – It’s loud at times. Kind of a crunching noise that sometimes comes from the right side, and other times the left side. It’s quite annoying. More so because it’s a brand new fridge. Other times it just has the normal hum sound of a fridge. I worry if this noise will get worse over time. Otherwise, it operates as expected. Inside looks good but the door storage isn’t very functional because the shelves have a narrow face which means bottles have to potential to fall off the shelf, especially when the door opens and closes. And it closes with a quick thud, which shakes all the bottles.
External aesthetics look great in my kitchen. The black is glossy and I don’t see any finger marks on the surface of the fridge - which is great.
Update: 1) Fridge wasn’t cooling in crisper. ChiQ were responsive and sent technician to fix. 2) Fridge noise became worse. CHiQ sent technician. Fridge was not repairable. CHiQ refunded the cost of the fridge and were helpful and easily accessible throughout this process.
Purchased at JB Hi-Fi Retail Stores.
Afternoon, Thank you for taking the time to share your detailed feedback regarding your CHiQ fridge. We’re glad to hear that the external aesthetics meet your expectations, and we appreciate your positive comments about our team's responsiveness.
We are sorry to hear about the issues you experienced with the noise and cooling performance of your fridge. Your satisfaction is important to us, and we’re pleased that our service team could assist you promptly and provide a resolution.
If you require any further assistance or have any questions, please don’t hesitate to contact us at 03 85457388 or via email at service@chiq.com.au. We’re here to help.
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Morning, Thank you for your enquiry. Management from CHiQ confirmed the fridge will make bang noise when the gas pipe might shrink whilst in cooling mode.
If it gets worse, please have a copy of your proof of purchase ready and call CHiQ on 03 8545 7388.