City Discount Tyres
43 reviews
Marion, SA store - was derogatory to me whilst worshipping a customer with a million dollar Ferrari, even telling me I had obscured his path to the driveway when it was him who parked across 2 parks. Blamed the wear on my tires on being Chinese, and then quoted me Chinese tires. Jax knew it was a wheel alignment issue and / or possibly shockers… Read more
causing the strange inner tread wear. So I went to Jax for polite, respectful, efficient service, and tire and vehicle knowledge
Never again – Terrible customer service, booked in for 10am 2 tyres waited over 2 hours then he complained to a worker in front of us as we requested not to use the rattle gun as they over tightened it last time and resulted in ruined 4 wheel studs, it was a simple request. Extremely rude manager, only great communication was from Ethan Show details
Unfavorable deal and being dishonest – I had a bad experience at City Discount Cannington yesterday. After getting a comprehensive service, I requested an invoice from the reception. However, the invoice did not include a breakdown of itemized costs—only a bulk payment amount. When I returned today to address this issue, I also asked to change my payment method, requesting a refund of… Read more
my cash payment so I could pay by card instead. The process took nearly an hour with no resolution. When I expressed my frustration about the wasted time, the manager rudely objected. I left the shop feeling dissatisfied and have no intention of returning, as they showed no respect for customers.
Reviews with attachments
Not a repair worth paying for – Went to midland store after discovering a slow leak in a back tyre. Found a bolt had stuck in tread. They fixed it alright. Got home and found tyre flat 2 days later. They had used several rope plugs instead of patching it from the inside. Tyre still has 70% tread, so not like was going to be replaced soon. I now have to take it somewhere to be fixed properly. Show details
Canning Vale Branch: Why are 0 star reviews not an option?! – Come on down to City Discount Canning Vale for a close up experience with a large group of parasites. Here some objective facts, I ordered in 5 brand new tyres on 5 brand new rims. And scheduled 830am saturday to have them fitted. I left after 4 hours with: -3 good tyres -2 good rims -1 tyre completely missing in action -1 tyre squashed on… Read more
arrival but on the car and now in need of reseating, inspection and possibly replacement -2 rims scratched all around the wheel nuts by the rattle gun (seriously?! i learned not to do this when i was 14 years old!!!) -And 3 wheel studs damaged to the point the wheel nuts could not be put on!
Yes, that right, I had to drive away from this place, a tyre shop, missing 3 wheel nuts because of damage they had caused to the studs. and 2 brand new rims they scratched before I even got to so much as lay eyes on them. 2 weeks prior, I had all the wheels off installing a lift kit. All my wheel nuts came off and went on completely fine.
I literally drove out of City Discount, straight to Tyrepower to ask them for help. They told me a guy from city discount had already been there a couple hours ago, also asking them for help cause he didnt know how to fix his crap ups.
I had to go buy metal files, and taper down my wheel studs to get the nuts back on. So now after spending $1600 already, Im up for a tyre to be inspected and reseated and maybe replaced, new wheel studs, new wheel nuts, a wheel alignment, and still a 5th tyre. And if I went back to city discount for any of that, you could literally class me as straight up insane.
Seriously unbelievable how anyone can be so bad at something they do every day! Oh well, at least I probably got a nice discount right? City discount? Not a single dollar. Not even a sorry. Nothing at all. Thank you come again.
The closest you should ever bring your car to this shop, is the Tyrepower next door. The 1 measly star in this review is awarded to the TOYO tyres and PDW rims, they are great products.
Look at this photo. Look how they gave my car back. Look how they massacred my boy!!
Positive reviews
City discount tyres Osborne park – I have been using City Discount Tyres Osborne Park for many years now. The main reason I keep returning, Adam’s good old fashioned quality service. He genuinely goes above and beyond for his customers. He is a credit to the business. My wife went there today after suffering a damaged tyre,and he went out of his way to ensure the car was safe to… Read more
drive and replace the tyre even though the store was closing up for the evening. I thoroughly recommend Adam at City Discount Tyres Osborne Park. Thank you.
Friendly and always on the ball – The guys at Nailsworth are always pleasant to deal with. The job always gets done properly and on time. This is my true and personal experience. I would recommend. Show details
Honest and helpful staff – Had my Nissan serviced at a dealership.They noted I Ineeded 2 new tyres and had an unrepairable puncture. Cost $588. Made a booking with City discount tyres Wangarra and they ordered in tyres. On arrival for booking they stated tyres were not worn and easily had another 10000 Ks left in them. They fixed puncture. Total $30.00. Thank you Ben for being so honest. I will return to buy tyres in new year
Negative reviews
No good won't go back – I had 2 new tyres fitted to the front of my Toyota camry and a wheel alignment done..the next week in the rain I had a car cut me off I had to hit the brakes quite hard and the car spun around on me..absolute crap tyres and paid $120 each..have since put bob jane all rounders on and they are great..also hate to say but need my wheel alignment done again as it is no good..still pulls to the left quite badly.. Show details
Dodgy – Claimed they can do mechanical repairs but really have very little idea, would've damaged my car while attempting to diagnose the problem if I hadn't have been watching, referred me to another business and they completely ripped me off for ? Not really sure what happened, nothing that I can determine and charged me for the privilege. Give this lot a wide berth. Show details
Dishonest with poor customer service – I had 2 tyres stripped and fitted and swapped to another set of rims. Ian diffen Myaree wanted to charge me $400. Break down was $200 to unscrew 2 tyre pressure monitors and $200 to fit the tyres. They said it takes around 1 hour to fit the tpms. I was watching and it took 5 minutes. I pulled them up on it, and the owner then said sometimes it… Read more
doesn't take long but we still charge $200 extra. After a firm disagreement they reduced the price to $280. Not an honest place. I called Tyrepower and they quoted $200 total with the tpms swapped for free. Half the price. Shop around as $200 premium for a simple job is a lot of money for most people these days.
Recent reviews
My car left worse than it arrived – Took my car there to get something changed that I thought was the cause of the problem. I was wrong, all good there. Didn't charge me because they only "inspected" it. All good too, I appreciated it. But.... never mentioned an "inspection" included covering the steering wheel, gearstick, door handles, seats and carpets with grease. Nor that it… Read more
included snapping the handle off the dipstick, which I only discovered after the cabin filled up with burning oil fumes and I checked the oil level. Having checked the oil a couple of days earlier and it being just below the high line, it was now 2cm above the high line on the dipstick, and oil was leaking out a pipe at the top and dripping down the engine, burning, forcing fumes into the car. So chucking in a whole lot of unneeded oil is part of the "inspection" too I guess. I was wrong in what I thought the problem was and take responsibility for that, and appreciate them not charging me but ffs all the rest is just taking the [Content Removed]. I would have given them a few hundred just so they wouldn't break the dipstick, spread grease everywhere, flood the thing with oil, give me days of headaches from the fumes, and of course just for the time they spent looking at it. The dipstick - accidents happen, but just be honest about it. Too much oil - if a clueless idiot like me can tell there's enough, surely a mechanic can right? Grease everywhere - maybe it was just the one mechanic there that has no respect and I was unlucky. Least they didn't charge me, because now I still have money to sort out all their "inspection" stuff. Regret everything from the moment I contacted them. Gotta go now, need Panadol for this headache I still have from the fumes. Cheers City Discount!!!
Find out how City Discount Tyres compares to other Tyre Shops
Know better, choose better.
EXCELLENT & RECOMMENDED – Good thing I went there and got discounts on 4 new tyres and wheel alignment. My car is way better than before and they are very kind! They explained everything to me and now I have knowledge. Thanks to them! Highly recommended! Show details
Excellent advice and service – I described my driving style as challenging for my tyres, but not high speed, just cornering, taking off from the lights, etc, and the last lot of tyres were just spinning in the wet. The CDT guys recommended Michelin, which were a bit dearer, but the owner told me later that afternoon when I was collecting the car that he uses the same tyres, … Read more
and the next day I tested them out and they didn't skid off into the median strip while I was coming off the Leach Highway off-ramp, despite the wet conditions. Outstanding service, free tyre rotation at 5000 kms, finished on time, called me when the car was ready to collect, I'll be going back next week for another set on my second car.
I will never go there again – Needed to buy two new tires, one for my wife's car and one for mine. I went to City Discount Tyres for quotes. "Discount"? You've got to be joking. They didn't have a clue about the price of the tire for my wife's car and didn't have it in stock. As for mine, they wanted to charge me $45 more than what was quoted by another tire shop. They didn't… Read more
have any in stock and needed to bring them in from interstate. When I mentioned the cheaper quote from the other tire shop, they became quite rude and angry, telling me to go there instead. They had absolutely no intention of providing good service or helping me. In the end, I took their advice and went to the other tire shop. The other joint had the tires in stock and fitted them in just one hour at a lower cost. Stick ya discounts
Very bad behaviour – I went to pooraka city discount tyre… i was asking for one of the specific wheel… NICHE. The guy walks to the counter….. seems like doesn’t care at all….. didn’t even look at City discount tyre website… checking ozzytyre website and showing me the expensive wheels similar to what I was asking. When I said I want to know about NICHE WHEELS which is advertised on city discount tyre website….. he replied we don’t deal with the niche company anymore. Show details
Great honest services!!!! – I was told by 2 other companies that I need a new tyre because I had a screw in rear tyre and couldn’t be repaired so I rang City Discount tyres Wangara an ordered a new tyre when they inspected it they repaired it ????? Saved me $180 so Thanks Ben for your great service I will be back when I need new tyres. Thanks again Hans Show details
Reynella, SA – Explained everything in a way to me that I understood (I knew nothing about my car or its maintenance needs but after calling several tyre dealerships I felt like this place gave me the most honest and skilled advice). Competitively priced. Fast book in and service. Show details
Got a puncture – Got a sudden puncture, while luckily in Osborne Park. Headed to this place asap and the guys here were really good and fit me straight away. Turns out it wasn't repairable and so they matched the stuffed tyre with a new one of similar tread. Very professional and friendly and saved me time and money. Show details
Poor Service And Non Helpful – My wife came to the Joondalup store on Wednesday 16/3/22 at around 12 pm, had a flat rear tyre and ask if they could repair it, she had 2 children in the car under the age of 4 and a special needs child, was told no they were too busy and come back at a later time, they did put air in the flat tyre, they could have taken the tyre off and put the… Read more
spare on, at the time there was 2 staff and 1 hoist free, the staff members could see the children in the car and knew she had no way of changing the tyre on a 4 wheel drive, attitude was very poor, when all it would have taken was at most 15 minutes to change the tyre for her, so she had to nurse the car home with the air leaking from the tyre, by the time she got home it was flat, disgusting service, to not help a woman and children is unforgivable. Would not go back there evet
good and quick service – i phoned up city discount tyres morley got a good quote for a midrange tyre went down get them fitted all done within the hour no hassle and a good set of fitters Show details
Find out how City Discount Tyres compares to other Tyre Shops
Know better, choose better.
On time, on budget and reliable – I first went to Canning Vale because I had just had my car serviced, and not for the first time, the dealer reported the tyres as dangerous and I refused to sign their waiver. I went to the Canning Vale store for a second opinion. My tyres still had lots of life and were still legal, as I believed. One year later, I phoned on Thursday evening… Read more
seeking a set of tyres to be fitted the next day. No problems and everything completed on time, at the cost quoted. You can trust this retailer.
Very Big Help – I Needed tyres and wheels asap and openpay was a perfect solution. Approved in minutes and had my tyres and wheels on the next day. 2nd purchase with openpay and will do many more ***** Show details
Great Deal With Great Customer Service – One of our car tyres was flat and the other 3 did not look too flash either Phoned City Discount Tyres Wednesday afternoon and had 4 new tyres on the car by Thursday Afternoon We got a great deal too on our 4 tyres and are very pleased with the result Customer service excellent and everything was left clean tidy and neat Show details
Bad place – It is the worst place where I have changed the tires of my car, they only lasted 2 days after changing them after that I went for the guarantee and they did not want to change them because they do not respond for the tires once they change them. It is totally ridiculous that is why I do not recommend this place Show details
alignment Toyota – Front alignment Toyota pay drive on the freeway 95km/h car switch to neutral stop wait switch off the car ,start and back on the freeway till next engine stop .Arrive home 8:45 pm spent whole day on freeway just because job not done properly Show details
Great trustworthy customer service – Friendly and honest service from reception desk to the guys in the workshop. No appointment but time was made for me. Problem was fixed efficiently. All staff were very helpful and pleasant. I highly recommend City Discount Tyres in Joondalup. Show details
Malaga city discount tyres – when into malaga store and the manager was very helpful ordering mags and tyres on Thursday morning and were fitted the next morning and their service was fantastic and would recommend them so thank you for the great service Show details
Wangara Branch **Absolutely Disgusting** – I wouldn't even take a Wheelbarrow to theses guys. Incorrectly installed a critical steering component upside down on my son's 4x4. My son fobbed off by Sales Manager ([name removed]) surname withheld. Nothing he could do as was closing time. Didn't even offer my son an appointment. Vehicle was Dangerous to drive as component (upside down) was… Read more
binding together with other critical steering components causing the vehicle to lock into a right hand turn and would not return to center correctly. Had to virtually wrench the steering wheel.
Returned vehicle on the Monday. Explained situation to Sales Manager again. Was told nothing he can do as owner had done job and wouldn't be back until Wednesday. Didn't even come out and look at the vehicle to assess how DANGEROUS it really was. Sales Manager [name removed] (surname withheld) didn't like being told that we would be leaving the vehicle there. His repeated use of the words, I don't know, I don't care was deplorable. Sales Manager [name removed] (surname withheld) then decided it was a great idea to start Screaming at us to stop yelling at him in his store and to get the hell out while running full speed from behind the counter, across the salesroom floor as if he was going to assault us. He stopped a couple of inches from my face and continued to scream. Obviously Social Distancing also not in his Forte of Customer Service skills. My Son and I were Dumbfounded by his actions as both of us hadn't yelled at him at all, at that stage.
Left with vehicle as no other option and took to another Mechanical repairer in the area who was appalled that [name removed] even let the vehicle leave the workshop in that condition. Extremely Dangerous. Forgot to add that Sales Manager [name removed] (surname withheld) stood at the workshop door and taunted my Son and I yelling (I thought it was too Dangerous to drive) over and over. YES it was too Dangerous to drive as the Independent Mechanical report will show that I am lodging with Consumer Protection.
[name removed] Your brand has certainly died in my eyes as I'm sure there will be many more while you have muppets representing your name.
Extremely unprofessional. Avoid – Can't understand the people who answer the phone, he didn't even answer the phone and announce who it was or the business. Literally answered with a "yep". Alignment performed was not within spec. When called to organise car to be returned to to correct alignment I could hear the "technician" whining about it in the background. Second alignment… Read more
still incorrect, car pulls hard to the left and steering will not self centre.
I will now be out of pocket the have the alignment corrected by a shop who are competent.
I booked this business through Tyresales so I had no knowledge before organising the booking or I would have stayed clear.
Tyresales and City discount tyres really need to reconsider who works under their business name.
Rude, hides direct contact on webpage and no prices - hidden – Went to the web page to shop for 4 new tyres. No prices. (How’s a girl meant to shop like that?!) went to contact for phone number it’s one of those enter your details so they get your email address. I found the number another way and very rude man didn’t help me, gave him my car details and said well you should know the wheel size, I said it’s… Read more
just standard, nothing special, 2005 Mitsubishi Outlander. He quoted over $690 as a “special”. I said bobjane quoted me $420 & they saw my car. He said oh you’re after bottom of the barrel budget tyres, don’t know what kind of rubbish they’d put on your car if that what’s you want. ANYONE WHO PAYS OUT ANOTHER COMPETITOR IS NOT GOOD BUSINESS. I was put down because I was obtaining quotes. The cost is not an issue for me, I have plenty of money for the safety of my family vehicle, I just don’t specialise in tyres. Wouldn’t bother with this business ever.
Myree Branch Perth -great price, great service – Honesty is something very rare these days so a pleasure to deal with Ian Diffen tryes. Got a great price and speedy service on my new set of Falkens. Even though I priced in an allignment, they said that my Alloys were too wide for their equipment so not charged for one. Even an offer to swap the tyres around once worn in - nice touch. Show details
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