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Very Big Help
I Needed tyres and wheels asap and openpay was a perfect solution.
Approved in minutes and had my tyres and wheels on the next day.
2nd purchase with openpay and will do many more *****
Great Deal With Great Customer Service
One of our car tyres was flat and the other 3 did not look too flash either
Phoned City Discount Tyres Wednesday afternoon and had 4 new tyres
on the car by Thursday Afternoon
We got a great deal too on our 4 tyres and are very pleased with the result
Customer service excellent and everything was left clean tidy and neat
It is the worst place where I have changed the tires of my car, they only lasted 2 days after changing them after that I went for the guarantee and they did not want to change them because they do not respond for the tires once they change them. It is totally ridiculous that is why I do not recommend this place
The reviewer stated that an incentive was offered for this review
Front alignment Toyota pay drive on the freeway 95km/h car switch to neutral stop wait switch off the car ,start and back on the freeway till next engine stop .Arrive home 8:45 pm spent whole day on freeway just because job not done properly
Great trustworthy customer service
Friendly and honest service from reception desk to the guys in the workshop.
No appointment but time was made for me.
Problem was fixed efficiently.
All staff were very helpful and pleasant.
I highly recommend City Discount Tyres in Joondalup.
Malaga city discount tyres
when into malaga store and the manager was very helpful ordering mags and tyres on Thursday morning and were fitted the next morning and their service was fantastic and would recommend them so thank you for the great service
Wangara Branch **Absolutely Disgusting**
I wouldn't even take a Wheelbarrow to theses guys. Incorrectly installed a critical steering component upside down on my son's 4x4. My son fobbed off by Sales Manager ([name removed]) surname withheld. Nothing he could do as was closing time. Didn't even offer my son an appointment. Vehicle was Dangerous to drive as component (upside down) was binding together with other critical steering components causing the vehicle to lock into a right hand turn and would not return to center correctly. Had to virtually wrench the steering wheel.
Returned ...vehicle on the Monday. Explained situation to Sales Manager again. Was told nothing he can do as owner had done job and wouldn't be back until Wednesday. Didn't even come out and look at the vehicle to assess how DANGEROUS it really was. Sales Manager [name removed] (surname withheld) didn't like being told that we would be leaving the vehicle there. His repeated use of the words, I don't know, I don't care was deplorable. Sales Manager [name removed] (surname withheld) then decided it was a great idea to start Screaming at us to stop yelling at him in his store and to get the hell out while running full speed from behind the counter, across the salesroom floor as if he was going to assault us. He stopped a couple of inches from my face and continued to scream. Obviously Social Distancing also not in his Forte of Customer Service skills. My Son and I were Dumbfounded by his actions as both of us hadn't yelled at him at all, at that stage. Left with vehicle as no other option and took to another Mechanical repairer in the area who was appalled that [name removed] even let the vehicle leave the workshop in that condition. Extremely Dangerous. Forgot to add that Sales Manager [name removed] (surname withheld) stood at the workshop door and taunted my Son and I yelling (I thought it was too Dangerous to drive) over and over. YES it was too Dangerous to drive as the Independent Mechanical report will show that I am lodging with Consumer Protection. [name removed] Your brand has certainly died in my eyes as I'm sure there will be many more while you have muppets representing your name.
Extremely unprofessional. Avoid.
Can't understand the people who answer the phone, he didn't even answer the phone and announce who it was or the business. Literally answered with a "yep".
Alignment performed was not within spec. When called to organise car to be returned to to correct alignment I could hear the "technician" whining about it in the background.
Second alignment still incorrect, car pulls hard to the left and steering will not self centre.
I will now be out of pocket the have the alignment corrected by a shop who are competent.
I booked this business through Tyresales so I had no knowledge before organising the booking or I would have stayed clear.
Tyresales and City discount tyres really need to reconsider who works under their business name.
Canning Vale Branch: Why are 0 star reviews not an option?!
Come on down to City Discount Canning Vale for a close up experience with a large group of parasites.
Here some objective facts, I ordered in 5 brand new tyres on 5 brand new rims. And scheduled 830am saturday to have them fitted.
I left after 4 hours with:
-3 good tyres
-2 good rims
-1 tyre completely missing in action
-1 tyre squashed on arrival but on the car and now in need of reseating, inspection and possibly replacement
-2 rims scratched all around the wheel nuts by the rattle gun (seriously?! i learned not to do this when i was 14 years old!!!)
-And 3 wheel studs damaged to the point the wheel nuts could not be put on!...
Rude, hides direct contact on webpage and no prices - hidden
Went to the web page to shop for 4 new tyres. No prices. (How’s a girl meant to shop like that?!) went to contact for phone number it’s one of those enter your details so they get your email address. I found the number another way and very rude man didn’t help me, gave him my car details and said well you should know the wheel size, I said it’s just standard, nothing special, 2005 Mitsubishi Outlander. He quoted over $690 as a “special”. I said bobjane quoted me $420 & they saw my car. He said oh you’re after bottom of the barrel budget tyres, ...don’t know what kind of rubbish they’d put on your car if that what’s you want. ANYONE WHO PAYS OUT ANOTHER COMPETITOR IS NOT GOOD BUSINESS. I was put down because I was obtaining quotes. The cost is not an issue for me, I have plenty of money for the safety of my family vehicle, I just don’t specialise in tyres. Wouldn’t bother with this business ever.
Myree Branch Perth -great price, great service
Honesty is something very rare these days so a pleasure to deal with Ian Diffen tryes.
Got a great price and speedy service on my new set of Falkens. Even though I priced in an allignment, they said that my Alloys were too wide for their equipment so not charged for one. Even an offer to swap the tyres around once worn in - nice touch.
Tyre quote change upon payment
Was installing a set of new tyres on my vehicle. Was at the Waneroo shop a week early, got quoted a price and agreed to the price. Although the shop never supplied me a formal quote
Upon installation and at payment the price was $90 more per tyre.
This is very unprofessional and i will not recommend any one to do business with this franchise
I will definitely not be dealing with them ever again. Was very unpleasant, disagreeing about proce after spending more than two hours waiting on a new set of tyres being fitted
Great friendly service
I have recently purchased a set of Falken Wildtrak 4wd tyres. They were great value for money. The two gentlemen that I dealt with at the business were friendly, knowledgeable and understood my needs. I would definitely recommend this business and these tyres. Quiet refreshing to see a business still provide this level of customer service.
Tyre only lasted six month
Replaced four new tyres on my territory and after six months one of my tyre had a bubble on the side wall. I went back to the Fremantle branch to see if they would replace it but there was a sign saying that they have moved to Williton , so I went to the Williton store and the owner told me that the store has been here and that the Fremantle store had closed down. He looked at my tyre and told me that it was a cheap brand and he would see if he could order a new one in and I would have to pay for it. I told him not to touch my car and I will g...o to a different tyre store. Went to k mart auto and they replaced my tyre and you get a one year warranty so if this ever happens again they will replace it for free. Also they will fix for free any nail punchers on the tyre. Plus they will rotate the tyre for free.
Excellent service good price
I'm from interstate but I had used the mt barker store before. Without notice I called in and they did a quick single tyre replacement to get me out of trouble. I then rang him today and asked for another three . They said they'd try and fit me in. They were busy but two hours later I had all new tyres and a much needed wheel alignment. As an extra. Note the lady on the counter was also very pleasant to deal with
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