Did not have a good experience. Product arrived damaged and still has not been resolved as of 7 weeks. Sent the incorrect loom and waited a month for the replacement loom to arrive. No support on the weekend when I was installing the head units. They do not promptly respond to any technical or delivery enquiries.
Excellent customer support, had to bombard James with several questions as my daughters particular car causes its own issues when installing but James was always quick to respond. This is a vehicle issue, not a product issue I had. The unit is actually very high quality. I would hazard a guess that the people giving negative reviews bought the lower spec models, if you but low spec then that's on you
OK. Not sure how this company got any good reviews. First of all I purchased the cj jeep pack: On the site apparently everything I need for my jeep. First of all It took weeks and weeks to arrive here. The instructions were useless. I did not recieve the clip for my rear camera, contacted the company and they said I needed to purchase another… Read more
clip. I was not satisfied with that, on the site I had 'apparently' ordered everything for the job. The company bullied me and was very rude. I had to get a bracket made to finish the job because I did not want to support this business any further. The the system is cheap and bad quality. Probably Temu product re branded. It is slow and the antenna does not pick up signal. This is a shonky business, don't waste your time or money.
Reviews with attachments
I like the unit, it works well and i've had no real issues with how it functions, 1 thing i noticed which is annoying is if you turn your bluetooth off on your phone the unit will constantly try connecting which hijacks the screen, so unless you are super fast in clicking your way through to turn the radio on you'll be stuck on a blank screen… Read more
while it keeps trying to connect. The 1 thing that is a big let down is the screen is not scratch resistant, mine has already got significant scratching just from normal everyday use, and i've only had it 6 months. If they fixed the scratching issue it would be a solid purchase.
- +2
System is awesome, easy to install. Looks and sounds amazing. Easy to navigate through. Thank you so much at CJ industries for this awesome product.
Excellent product, completely accurate as advertised and performs as detailed in the description. Was 100% plug and play. Unit is quick and high quality. The tech support was fast and responsive to my questions. Loving the product
Outstanding follow up service to help with any issues especially James from tech department
Great Prado head unit – Fantastic Apple CarPlay Upgrade for Toyota Prado I recently installed a new Apple CarPlay aftermarket head unit in my Toyota Prado from CJ Industries, and I couldn’t be more thrilled with the upgrade. The installation process was surprisingly straightforward, even for someone without much experience. It fits seamlessly into the Prado’s… Read more
dashboard, and the overall aesthetic matches the interior perfectly.
The responsiveness of the touchscreen is excellent—smooth and lag-free.
Apple CarPlay works like a charm, instantly connecting my iPhone via both wired and wireless options. The interface is intuitive, and having access to my apps, navigation, music, and calls all in one place is incredibly convenient.
The sound quality is noticeably improved, too. Whether it’s streaming music, making calls, or listening to podcasts, everything comes through crystal clear. I also love the added features like the rear-view camera integration and the ability to customize settings easily.
If you’re looking for a hassle-free way to modernise your Toyota Prado with Apple CarPlay, this head unit is an outstanding choice.
Highly recommended
I waited deliberately a couple of months to write this review. I ordered an Android 6Gb - 128Gb headunit for my VW Crafter 2020 about 3 months ago. I already had the Android Auto headunit standard for that year Crafter but wanted a larger screen and the possibility to run more Android apps than just the ones Android Auto supports. It took nearly… Read more
a month for the kit to arrive. The kit was made for a previous model headunit installed in the middle of the dash. Mine had only the screen in the dash and the unit itself at the top of the glove box. The wiring sent was not the (complete) proper set and after contacting CJ they agreed to send an extension for the VW quad connector behind the glove box and for the FM antenna cable. The quad extension cable was hard to get to the position it needed to go but eventually I got it there including FM antenna extension.
The rest of the cabling job was plug and play and the unit came to life as soon as all was connected. I was scared that the vents that I gently cut from the old facia (melt 'rivet' connection) with a sharp Stanley knife would sit loose behind the new facia but that was not the case. They sit tight as soon as the new facia is clicked into place.
The unit works well with the original reverse camera. The selected VW had to be the Golf Sportsvan to let the instrument cluster work properly with the headunit (no Crafter can be selected). That causes the showed vehicle to be a bit strange but after setting everything properly it show the 2 side doors and the rear door when opened. For the proper vehicle shown and all doors, I rely on the little instrument panel display to show all doors like before the headunit was replaced (I hardly ever had the oem headunit on that particular display).
Bummer was that my Vgate obd2 dongle could not be paired with headunit whatever I tried. In the end I bought their obd2 dongle to let obd2 apps run on the headunit and connect to the car via Bluetooth. I use the wifi to connect the headunit to starlink so wifi obd was no option.
Another problem is that Wikicamps, to find Australian campsites, constantly crashes with Android 13. All the other apps work properly like eg Memory Map (that I use a lot with Topo and Hema maps) and FB messenger. I made a seperate Google play account for the Crafter and FB messenger account for safety (eg when the van is serviced) to send the Wikicamps coordinates to and that works fine. Camps Australia does work on this headunit but has less selection of camps and other type of sites. Google maps works in a small icon to give me directions if I drive on a Memory Map Topo on screen for the broader picture.
All and all I am happy with the purchase and the priceless support given (although sometimes a bit slow) by CJ to get everything working properly. I therefore recommend buying from CJ and paying more for their knowledge. Still way cheaper than knowledge supported competition!
ps. In my particular case the through OBDeleven activated hidden compass in the instrument (little) display works properly now. It was visible but didn't work with the oem VW headunit.
Update 02/10/2026 The unit still works well. We had 30'C days now and the unit is okay. I can hear the little fan at the back sometimes run when it is warm. I made an electric circuit to run the headunit on our lithium house batteries as well when stationary (campervan) through a 12V stabilizer a couple of switches and diodes to avoid feedback to the starter battery circuit. It all works well and the headunit gets a real long workout also when stationary. We do block direct sunlight into the cabin then.
A negative is that the system update of their system software is not a good process. I lost all the maps for Memory Map that took me ages to download through Starlink. Nearly 40Gb of expensive data wiped, just like that. Also the gain input of the AM and FM radio went to 0db and I had to put it manually to -25db to get any radio signal through the factory setup menu again. That radio signal can only be analog of course and is not great in the Australian outback most of the time but does work (not the headunit it's fault of course). We pay for internet radio and have MYTUNER app installed through the Google account created for the campervan. Wikicamps app is still not working after system and app updates. That is it for now, I will keep you updated if anything changes.
I purchased the wifi reverse camera that is supposed to connect to you phone, but after multiple emails I can not get a response to my question. The camera never came with any instructions or manual so I can't get the camera to connect with my phone. This was a 300 dollar purchase and I am appalled with the service, I waited 5 weeks for the camera… Read more
to turn up and then it shows up with no manual or instructions. Has anyone else purchased this camera that knows how to connect it to your phone (what app should I be using to connect it)
Thanks
Really happy with the product for a 2017 Kia Sportage GT. Fast tech support when needed for the install too.
Very happy with the purchase. Easy plug in and play kit to upgrade my existing factory unit that had failed over many years of use to now a better a upmarket screen.
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- +1
Purchased a replacement head unit for my VW T6 Multivan. Shipping was quick and all parts in order. While I didn’t have clear written instructions for installation, I was able to muddle through with help of YouTube and the CJ Website. Initially the original rear view camera and Dab antenna were not working. The after sales email follow ups were… Read more
prompt and James was able to get both issues resolved reasonably quickly. The provided user manual is quite comprehensive and helped me to set up the unit as I wanted with all original VW functions maintained. Looks great and working well at present.
Do not by a head unit from this company. If I could give a zero rating I would. Delivery takes about 2 weeks so ok I suppose. Then the unit turned up. Configured differently to original 2012 Amarok. i.e hazard buttons are on top from VW and the one received has them at the bottom. Pulled original out to see if that would work with wiring and it… Read more
does with a bit of adjusting of original wiring harness. Went about connecting everything to check the unit works. It does however radio signal is very weak. NOW for the worst bit. Because of the change the unit hits the plastic moulding of the car in behind and you cannot secure/fit correctly. I reached out to them with photos. They came back to me 48 hours ( had to follow them up with second email) with the following response "that's the newest correct frame - if you would prefer a different one for a different fitment, let me know and we can get it sent." CJ Industries - guess what if it was the correct frame it would fit.
Excellent product, very user friendly and easy install. Figment is like factory! After sales support has been amazing, answering all my questions.
Everything was as straight forward as it gets, right from the start to the installation, I am not very technically minded but managed to install into my 2007 BT50 no problems at all, I even managed to navigate through the settings to change the theme.
As somebody with no background with cars I was surprised how easy it was to install my new head unit. It only took me a few hours and have not had a problem with it since the install
Transformation for the Mazda CX-5! I recently purchased the CJ Industries Head Unit Upgrade Kit for my parents' Mazda CX-5, and the experience was top-tier from start to finish. If you are looking to modernise an older vehicle with seamless tech, this is the way to go. Fast & Reliable Shipping The first thing that impressed me was the quick… Read more
delivery. The kit arrived much faster than anticipated, packaged securely, and with all the necessary components ready to go. There’s nothing better than a project arriving exactly when you’re motivated to start it.
Exceptional Support The standout part of this experience, however, was the outstanding remote support from James. Installing hardware can sometimes throw a curveball, but James was there every step of the way. His expertise made the process straightforward and stress-free. Having that level of direct, knowledgeable assistance available remotely is rare and incredibly valuable. It’s clear that CJ Industries stands behind their product and genuinely cares about the customer’s success.
Final Verdict The upgrade has completely refreshed the interior feel of the CX-5. My parents now have a modern, responsive interface that works perfectly. If you’re on the fence about upgrading, the combination of a high-quality product and James's expert support makes this a five-star choice.
Highly recommended!
Latest follow-ups
- +7
This was a little bit more difficult to install than I had originally thought it was going to be. Installed in a 2017 Jeep Compass. The head-unit… Read more
arrived promptly and when I got my brother to install it we couldn’t get any power to it at all, he checked all the fuses to make sure nothing had been blown and they were all working correctly, so I emailed CJ industries and they arranged for another head-unit and wires to be sent to me, again this was received incredibly promptly and we than tried this equipment to again have the same issue.
I then booked it in with a local auto electrician as I figured we were doing something wrong. The auto electrician wasn’t able to install it as the second it was plugged into my car it wouldn’t get any power, he could get power to the unit outside of it being plugged in, he also was in contact with CJ industries.
Once I got my car back I again contacted CJ’s and explained to them what my auto electrician said, it appears I was sent the wrong can-bus harness all along, so again they send out new equipment that again arrived super fast, and with the new canbus harness we finally were able to get power!
Everything works fine now, and it’s super easy to connect to CarPlay and the reverse camera is just using my factory one, which I at first wasn’t getting a signal to, but turns out I didn’t have that plugged in correctly and once I figured that out, we were good to go!
Overall the head-unit is great, there is a few settings I need to play around with and get right for personal preference and I would recommend CJ industries if you are looking to upgrade your head unit.
As long as you get the right parts you should definitely be able to install yourself, just depends on your car and how easy it is to remove the old one.
It probably also wouldn’t hurt to take it straight to an auto electrician for peace of mind.
Customer service is amazing, although it would save a lot of time if there was a phone number to call, I will give them credit though as you send an email and you do get a reply very quickly.
I am very happy with my purchase, although it did take a bit of back and forth, so be prepared to do that potentially.
Follow-up · CarPlay features are the ones that come from my iPhone. This connects instantly once I start my car and the Bluetooth connects to headunit. Have had no issues with CarPlay function. The reverse settings did need to be adjusted. Mainly brightness and the reverse lines - this was done in the factory settings and is working fine now. The other main… Read more
Follow-up · Audio sounds exactly the same as I’m still using the cars original speakers, the touchscreen is super clear in sunlight, you do get the occasional glare depending on how the sun is hitting it during the day, but you can still see everything on the… Read more
- +2
Fitted the unit as per instructions and after a little adjustment with the steering wheel buttons the units worked great. The reversing camera is very clear and works perfectly, it automatically mutes the sounds whilst in reverse mode which is a nice touch. Totally happy with it and it looks great.
Follow-up · Installed the unit 6 months win my Colorado Ute and it works perfectly, it was a seamless tradition to the new bigger screen and with some small adjustments to the steering wheel buttons it works great. Highly recommend this unit and CJ industries products to anyone. Cheers Steve
It is 3 months since paying for the unit (31/3). The unit took over 6 weeks to arrive (21/5). A part was wrong and it took another 3 weeks for the correct one to arrive. Still did not work. A part was missing - took another 3 weeks for it to… Read more
arrive. They blamed the courier and took NO responsibility. We have asked for a refund and/or new unit but as of today they are still trying to avoid doing either of those. While they have at least communicated with us - this is appalling. I feel like they are waiting until the warranty has expired BUT it has NEVER worked. If things are rectified I am prepared to change my review but at this point I DO NOT RECOMMEND.
Follow-up · James tried to help but the unnamed responder was rude, dismissive not helpful. The replacement product still has defects/problems but the company had become impossible to deal with. After nearly 5 months of problems, we got a partial refund. Won't be buying from them again and don't recommend them.
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Positive reviews
Very happy with the unit, big upgrade for my RAM which standard comes with a tiny UConnect screen and system. Installation was plug and play, great instruuctions available online, only issue I had initially was the factory reverse camera did not work, but it was easily fixed via the online help articles and just had to change the input signal… Read more
type. Screen is very responsive, I did opt for the 6Gb model so not sure how the lower spec models would work but why would you buy them?!
Arrived 7 days after ordering. All the cables and the unit itself seem very high quality. Very easy to install. They have vehicle specific instructions which is awesome. Very quick to respond to emails. So if you need any support CJ industries are terrific. Took me half an hour to install. So quick. Integrates seamlessly with all the functions… Read more
in my 2018 Kia carnival. Wireless CarPlay is instant and quick. Screen quality and resolution is really good. So impressive. Transformed my car from its factory relic of a radio to something extremely modern.
Got the 6g ram, had a few issues with the radio but their team helped with some settings and now no issues. Was also able to run memory maps so able to have offline 4wd maps ready to go
Negative reviews
Disappointing experience with the product and customer service. I purchased a head unit from CJ Industries for my Mazda CX-5. I specifically emailed them when I purchased to confirm that the factory buttons and steering wheel controls would continue to work. I was assured in writing that they would once the CANBUS settings were configured. I… Read more
then paid $100 for a professional installation, with a well known and reputable business who regularly installs these units. Unfortunately, the factory buttons, steering wheel controls, reversing camera and other factory integration features did not work.
The professional installer provided a written report confirming that the unit had been configured for the CX-5, the available CX-5 CANBUS configurations had been tested, and that the issue appeared to be with the supplied interface/control module or its configuration rather than the installation.
I contacted CJ Industries and provided them with the installer's written findings. Communication was slow and I had to follow up multiple times before receiving a return postage label.
CJ Industries ultimately refunded the full purchase price of the head unit, which I appreciate. However, they have refused to reimburse the $100 professional installation/removal cost, stating that their policies don't cover third-party installation costs, even though under Australian Consumer Law I would be entitled to a refund of this cost.
My frustration is that I specifically asked CJ Industries about compatibility when purchasing, and relied on their written assurance that the factory controls would work. Had I been told otherwise, I obviously would not have purchased the unit and paid $100 to have it professionally installed.
The unit was ultimately returned and fully refunded, but I am still out of pocket $100 because I relied on the information provided by CJ Industries before making the purchase.
Overall, while I appreciate that the purchase price was eventually refunded, the product did not perform as I was assured it would, and the handling of the resulting installation cost was disappointing.
I would recommend getting any compatibility claims confirmed in writing before purchasing and considering the potential installation costs if the unit doesn't work as promised.
Ordered a reversing camera. Emailed them to confirm specs of the camera, which, they replied promptly. I wasn't able to fit it to my car and have emailed three times to hear nothing back about a refund. They're happy to take your money...
Unit is ok but not great quality. Purchased the $40 camera retention cable, and my dad who is a qualified electrician confirmed it did not work upon multiple attempts. Used the same cable from a different provider and it worked perfectly straight away. Customer service refused to accept the cable back or refund because they “can’t resell it”.
Recent reviews
Delivered fast and found the manual very in depth and easy to follow, the team were prompt to reply and assist me with my few questions. Works fast, it sounds even better than the old unit did, and i didnt loose my factory functions. Highly reccomend
It was a bit of a challenge for me as I am not real familiar with wiring even though it is plug and play but with the help that CJ INDUSTRIES and James at the helm, I was able to navigate through the steps and successfully install my new head unit in my 2014 Isuzu Mux. I can highly recommend anyone who needs a replacement gps head unit that CJ… Read more
INDUSTRIES is the company to buy from. Communication by email was very good, most times straight away.I couldn’t ask for better service and have been reminded if I need any further assistance to email. 2 year warranty is a great bonus.