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Filtap
5.0 from 16 reviews · View Statistics

Reviews

5.0

16 reviews
4
(0)
3
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2
(0)
1
(0)
  • Product Quality
    5.0 (10)
  • Return Claim MadeYes (0) · No (12)
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Michael I.

Michael I.Sydney, NSW

Great service

published

The good Service started when they contacted me first time from
Their main office . the call was quick and sufficient . Tejay is the guy who installed the filters .. he was Quick , professional and knowledgeable.. if you are looking for water filters to be installed at your house , I think you should take this company in consideration as they were great .. Tejay , thanks again for your perfect job mate ..

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Filtap
AdminFiltap

Thank you for your amazing review Michael. We appreciate you taking the time to share your feedback about the installation of your water filter. We take pride in giving our best service and value customers like you. Thanks once again!

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  • Verified

Quatro Filter Tap is Awesome

published

We have just had our new quattro under sink water filter installed today . The helpfulness on the phone, the speed of service, the friendliness, advice and professionalism of Sunny as he installed the system and the taste of that water is simply outstanding. I have never had a better experience of service and quality of product before. Wished I had called you sooner and for anyone considering a water filter, look no further and just call these guys. If you have the same experience as my family did you will be blown away! Regards Tim - Central Coast NSW

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Filtap
AdminFiltap

Thank you for your great feedback TJ. We appreciate you taking the time to share your feedback about the installation of your water filter. We take pride in giving our best service and thank you once again.

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Great customer service !

published

We had our new water filter installed today and could not be more happier. The unit looks good and works well. We were also very pleased with the installer (Jay) who took the time to answer our questions while installing the unit.

Thank you so much

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Filtap
AdminFiltap

Thanks for the awesome review Bez. We work hard to meet expectations like yours, and we’re happy to hear you were pleased with our filter and Jay's services.

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Ray K.

Ray K.Sydney, NSW

Great product and service

published

We are very happy with our recently installed 5 stage reverse osmosis water filter (with the Pi filter). The technician Abdul was great. He was friendly and professional, tested the water, cleaned up afterwards and even followed up with a phone call to ensure we were happy with our new water filter system.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Filtap
AdminFiltap

Thank you for taking the time to offer a review on your new filter Ray. We really appreciate the positive feedback. Thanks again.

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Gagandeep K.

Gagandeep K.Sydney, NSW

Excellent job

published

Hi Technician did excellent job he was fast & did really good installation of alkaline filter .He even explained me to upgrade the tap
Jay knows his job very well.I will really recommend my friends for clean & clear company

1 comment
Filtap
AdminFiltap

We appreciate your kind words Gagandeep. We are extremely happy that you are enjoying your Alkaline water and we agree that Jay is an amazing technician.

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The reviewer stated that an incentive was offered for this review

Rahul Sharma

Rahul SharmaSydney, NSW

Amazing product and Service

published

The process was easy and the installation was fast and easy. I really appreciate Jay he did the installation perfectly (and fast) and helped me to understand with all my questions.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Filtap
AdminFiltap

Thank you for your great feedback Rahul. We appreciate you taking the time to share your feedback about the installation of your water filter. We take pride in giving our best service and thank you once again.

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Install an service great

published

Had the 3 stage filter installed just now our tech was jay he was so kind an friendly during the installation happy to have a chat whilst installing making it feel less formal and not awkward he was helpful with placement of the tap an filter and quick with the install would highly recommend both him and clean an clear to any one wanting to get a filter system installed

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Filtap
AdminFiltap

Thank you for your 5-star rating and great feedback Maria. We are glad that Jay met your expectations. Thank you!

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Amazing product and quick and easy install.

published

The process was easy and the installation was fast and easy. The installing agent helped me with all the questions i had about the system and how to use the system.

Incentivised ReviewNo
Return Claim MadeNo
1 comment
Filtap
AdminFiltap

Thank you for your lovely note Carlos. We appreciate you taking the time to share your feedback about the installation of your water filter. We take pride in giving our best service and value customers like you. Thanks once again!

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Great product and service

published

Great product and great service from Acee was our installation technician. He did a brilliant job in understanding placement and workarounds to a tricky drilling area on our kitchen for the new tap and was swift in the overall installation of the new Filtap filtered water system. The whole family is loving the true taste of the water from the tap once again.

Incentivised ReviewNo
1 comment
Filtap
AdminFiltap

We appreciate your feedback Joseph. Ace is an amazing technician and we are glad that you are enjoying your filtered water.

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Excellent job

published

Excellent job by jay amazing install and great water filter system would recommend to all my friends and family,water taste amazing heaps better then tap water thank you very much.

Incentivised ReviewNo
1 comment
Filtap
AdminFiltap

Thanks for the awesome review Wally. We work hard to meet expectations like yours, and we’re happy to hear you were pleased with our services and our technician Jay. We look forward to having you with us in the years ahead.

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Aliaa

AliaaSydney, NSW

jay the water filter technician

published

Great customer service was provided with a quick in and out installation with no mishaps. Loved the care that is provided to customers with a great product installed at a good price.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Filtap
AdminFiltap

Thank you for your feedback. We appreciate you taking the time to leaving us this review. Jay is a great technician and we are glad you were happy with his services. Thanks again.

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Finally alkaline water

published

We have been with this company for over 10 years. All technicians have been friendly and professional but Jay went above and beyond explaining the process and even showing us the ph levels through testing. Amazing quality fantastic service. Do yourself a favour and install clean alkaline water.

Incentivised ReviewNo
Return Claim MadeNo
1 comment
Filtap
AdminFiltap

Thank you so much for taking the time to put up this review Jem. We are pleased to have you with us for this many years and many more ahead. Thank you!

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Linda

LindaSydney Surrounds, NSW

Friendly and on time

published

Jay called ahead to notify his approximate time of arrival. He was on time, very friendly and conversational. Filters were replaced in no time. The maintaince and customer service was great.

1 comment
Filtap
AdminFiltap

Thank you so much for this great 5-star review Linda. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for your filtration services anytime. Thank you once again.

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The reviewer stated that an incentive was offered for this review

Kata P

Kata PSydney, NSW

  • 2 reviews

Amazing service and product!

published

Excellent customer service by Jay our water filter technician. Jay called prior to arriving and was on time, very professional, knowledgeable and courteous. Highly recommend Jay! We have been using this company for over 5 years to replace our filters and each time they have been great.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Filtap
AdminFiltap

Thank you so much for this great 5-star review Kata. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for your filtration services anytime. Thank you once again.

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This is perfect! Can’t live without.

published

Sunny was such a gem. Nice and friendly and explained everything in detail went above and beyond and even though he was running late from earlier appointments still attended and installed my new filtered tap at 8pm at night which was really appreciated.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Filtap
AdminFiltap

Thank you so much for your kind words Zoe! We really appreciate you taking the time out to share your experience with us and we agree Sunny is truly a gem to have on our team! Thanks again!

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Chris G.

Chris G.Illawarra, NSW

Nothing short of Excellent

published

Sunny from filtap was only supposed to replace our clean and clear filter, turns out he was a full blown professional plumbing master, and immediately changed our main kitchen mixer tap, pointed out where leaks were occurring and why, then fixed all our issues on the spot. I cannot recommend these guys enough, we have been using them to replace our filters for almost 10 years and will continue to do so. Professional,
Clean, Friendly and very cost effective. 5 stars

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Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Filtap
AdminFiltap

Thank you for you amazing feedback. We look forward to having you as a valued customer in the coming years. We are extremely happy that you were impressed with Sunny's services. Thanks again!

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