My Water Filter

My Water Filter

 Verifiedmywaterfilter.com.au
4.7

401 reviews · Statistics

PositivevsNegative
94% · 37625 · 6%
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Return Claim MadeYes (10) · No (307)
Product Quality
4.8 (329)
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Reviews

401 reviews
Sue Keath
Sue Keath
 

Trust and Respect Earned

Thank you R. A. for impeccable customer service. You have earned my trust and respect.
You helped me rectify my mistake with the water filter order that I wrongly ordered. Thank you for sending the link for the correct water filter and helping me with returning the wrong filters. Thank you also for a prompt refund.
You have the patience of an angel.
In Appreciation
Sue Keath Show details ·  1
vanessa p.
vanessa p.6 posts
 

Dont buy this product

I bought a Filteroo on 2nd Feb. I picked wrong one as wanted the ceramic one 6L and emailed 2 minutes after purchasing and have had no reply. Not only have they taken my money, they have made no contact to say they have amended and no Filteroo has arrived. Its been 10 days. I call their number and it rings no answer. They have ripped me off. Show details
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My Water Filter
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D.Browne
D.Browne4 posts
  Verified

Great addition to the family!!!

After hearing for so long about the regular contaminates in our tap water we decided to purchase. Tastes great and no doubt a lot healthier. Show details ·  1
Kath
KathWAPerth, WA2 posts
 

Good Value

I selected My Water Filter based on price and choice to replace an existing twin under the sink system. It was delivered within 4 days of ordering. I have been really satisfied with the product and water quality. Show reply
Do Bae
Do BaeQLDSouth East Queensland, QLD2 posts
 
My Water Filter
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Raelene
RaeleneQLDSouth East Queensland, QLD2 posts
 

Bench Top RO System

I purchased the bench top water RO filter due to renting and based on the company's sales team recommendation. It is incompatible to both the kitchen and laundry sink. I've had email conversation back and forth with the company and one phone call to sort out a resolution as I really want a water filter. I'm finding that I'm repeating myself with their CS and have requested to return the unused product and buy an under the bench filter so I can have clean water. I'm still waiting to hear back. I must say at this stage, I am disappointed with the current service as I've invested in a system that is incompatible and want to upgrade to one I can actually use. Here's hoping for a positive outcome. Show details
My Water Filter
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Jon K.
Jon K.SAMetropolitan Adelaide, SA
 

Absolutely fantastic

Order got here in 2 days. Water tastes fantastic. Super easy install with helpful video. As a business owner I can appreciate the lengths they have gone to to make the process as simple as possible. Show reply
Michael
MichaelNSWSouth-Eastern Region, NSW5 posts
  Verified

Easy to Install and Running Smoothly. The installation instruction video was really useful

A good quality product. Using it to filter water from a farm water tank to the house. Working well without any reduction in water pressure. Show details ·  1
Louise
Louise
  Verified

Mostly very happy

The water filter works as promised and we are very happy with the quality of the water. There is just one minor issue and that is that the filter on the tap connection fell off within the first few days. Show details ·  1
Aimee.S
Aimee.SNSWSydney, NSW2 posts
 

Wonderful products and customer service

I have been ordering from my water filter every year for the last five years and have never had an issue with my filter. Recently when I purchased my new filter there was an issue and the water was filtering properly. After providing my water filter with the details they needed they advocated on my behalf to ensure I received a new filter to replace the faulty one. I am so grateful for help from Fritz and the replacement filter works perfectly. I will continue to buy my filters from here and highly recommend to anyone looking for a filter. Show details ·  1
Brendan
BrendanSACentral, SA
 

Excellent product

Ordered a new replacement filter for our Gold Carb whole house water filter system. My water filter made the transaction very easy. Explained everything down to the finest detail and ensured everything was done smoothly
Couldn't ask for a better company to deal with. Show details ·  1
Rissa Wiss G
Rissa Wiss GAU8 posts
 

SO happy I finally have a shower filter!!

Highly recommend this company to deal with. Staff so knowledgeable and honest!
But best of all I love my new shower head and filter :)
It’s made my hair softer. It’s helped my skin not be so dry anymore. And no more chlorine stink!
I bought the Aroma Sense Q Vitamin C Shower Filter Shower Head Show details ·  1
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Lou
LouNSWSydney Surrounds, NSW5 posts
 

Disgusted

They sent my water filter cartridge to the wrong address. When I wrote to them about it, they emailed me and said I should have updated my address and to get someone from my old address to forward it on to me. I have not moved. I did not appreciate the assumption that I had lived at the address they sent my cartridge to. They then told me to buy another one. Show details
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Orlando
OrlandoQLDSouth East Queensland, QLD
 

Amazing Customer Service

When you start researching water you quickly realise how little you actually know and these guys help fill that gap in knowledge super quick. I called in to find out which system would be best for my circumstances and Brent was fantastic over the phone. Will definitely be recommending these guys Show details ·  1
Tanya
TanyaNSWSydney Surrounds, NSW
  Verified

Piece of mind

Love this quality product but I find it very expensive to replace my filteroo filters. Show details ·  1

Questions & Answers

Roger
Roger

PS: Unless satisfactory information about my pre-paid order is provided today then all documentation will be presented to ACCC later today. !!

My Water Filter
My Water Filter   DM   

Extra Information

JR Gas & Water
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