Replacement of reverse osmosis filtration system
I called up the company to see if they could service my existing filters and check on the water levels , unfortunately their product wasnt compatible , they advised prior to appt that no call out fee would be charged in that event .
The technician by the name of John was most helpful and patient , he advised the differences between the systems and alkaline levels and because of his expertise and willingness to oblige as the previous company had closed down , he called up head office quoted me a price and I decided to go ahead with the replace...
Filter system great
The initial installation was very good.
Trying to order replacement filters was a bit difficult, The sales person on the phone wasn't very helpful, and at times quite rude.
When I eventually did get the filters replaced by the company, I found white powdery residue in my kettle. I wouldn't ring this company again to get replacement filters...
Last week we had a guy named sonny install our water filter in freshwater. He was an absolute legend. He went above and beyond to help us. He was on time, very friendly, and gave a lot of knowledge about each water filter. I highly recommended sonny to install your water filter.
Healthy way to drink
Abdul arrived to change the water filters explained how to use it etc
He was very friendly nothing was to much trouble quick and great service
We where going to cancel the service as we had a very nasty person doing it last time thanks to his professional manner we have decided to stay with clean &clear water
Thanks Abdul we where very impressed with you
Hendrina Blase Bilgola
Could not give me a morning time for installation - inefficient and ultimately rude
My 2 year old sleeps 12-3 and I asked repeatedly for a time either in the morning or afternoon. 3 times they scheduled my install between 12-3pm. Not good customer service. I cancelled the installation and the customer service consultant could not care less.
Fantastic System with Excellent Follow Up Service
We have had our Clean & Clear water filter for over 9 years now. It is a great system with amazing water quality!
The Technicians are always punctual, knowledgeable, friendly and complete all work quickly & efficiently. Very highly recommended.
Excellent and an Outstanding Customer Service
Josef the technician today had installed the “Clean and Clear” water filter.
Josef came across as a polite, well-educated young man. He explained every thing I need to know about the water filter, he was very knowledgeable and helpful. He also was happy to answer any question I had to ask and I was happy with his quick response. His customer service was outstanding.
Josef was very efficient and professional also clean and proficient in his installation of the water filter. I will definitely recommend him to anybody looking for water filtration system from “Clean and Clear”.
Josef should be acknowledged and recognised.
Thank you so much Josef, from one very happy customer.
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