2Clean & Dry Carpet Cleaning

Clean & Dry Carpet Cleaning

 Verified
2Clean & Dry Carpet Cleaning
3.6

137 reviews

PositivevsNegative
64% · 8748 · 35%
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Rates and Fees
3.6
Job Satisfaction
3.4
Timeliness
4.1

Reviews

137 reviews
Lana P.
Lana P.
 

Never disappointed!

Have used Clean & Dry multiple times to clean our couch, stools & study chair. From making the appt over the phone with Adele, to the guys that do the job it is a friendly and positive experience. The level of their customer service is rare. We have had Craig clean twice, he does a great job and is efficient. Thanks guys & Merry Xmas!
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Kevin
Kevin3 posts
  Verified
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Bradley L.
Bradley L.
  Verified

Would definitely recommend

Was very happy with Clean and Dry. They were so easy to deal with them from the beginning. Very clear communication from the get go.Bruno who was the technician arrived on time. Very knowledgeable on what needed to be done. Was very thorough and the carpets came out 100times better than what a cleaner with a Vaacum did. Will defiantly recommend this company to other people and use them on our other commercial properties thanks for a great service
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ANI
ANIPerth, WA
  Verified

Unprofessional & worst experience ever

Had the most unprofessional experience with this company CLEAN & DRY CARPET CLEANING also known as SUPADRY. They arrive at your place much later than the appointed time & rush through the job to finish it anyhow & in the rush they bump into things.

they took a chunk out of the door & take no responsibility for it.

STAY AWAY FROM THEM

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Elaine P.
Elaine P.Perth, WA2 posts
  Verified

Don't waste your money

We had our couch and chair cleaned - they did a poor job. Didn't clean under the couch cushions or between them and left dirt and dust and I could see the water line where they stopped. The chair was left with dirty stripes where they didn't clean along the seams. When I contacted them they were not interested in coming back despite the "100% customer satisfaction guarantee" on their website and finally just never called me back.
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Gina B
Gina BPerth, WA5 posts
  Verified

Disappointed

I had my carpets deep steam cleaned last Thursday and one room had a mold type (looked more like fungus) in patches. The very next day it had come back and has spread. I rang the company today but they have not offered too reclean or help. They told me to spray a mold spray and ask a carpet retailer what had caused it. As a pensioner who has paid a lot to get this treated, I am very disappointed in their service.
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JackieG
JackieG4 posts
  Verified

Really disappointed

Mats didn’t look any different l did a better job with my own machine total waste of money.
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dan_jenk1990
dan_jenk1990
  Fair Incentive Verified

Cleaned my queen

Best service and customer experience I could have asked for while getting my queen mattress cleaned today. Friendly team, made everything so easy, enthusiastic and great price
Danielle
DaniellePerth, WA2 posts
  Verified

Be very careful of this operator

Seemed like a very professional business but resulted in poor customer service and bad workmanship - left stains on my carpet which resulted in dispute. Technician was unprofessional and Technician manager was rude and condescending on the phone. BEWARE!!!!!!!
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Jacinta M.
Jacinta M.Perth, WA
  Verified
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Mich T.
Mich T.
  Verified

Don’t expect clean or dry

Very poor service, friendly technician however left my couch with big stains that usually come out with other companies. Not interested when contacted if offering a solution just excuses. Left it very wet also.
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Tim
TimPerth, WA5 posts
  Verified

Very satisfied customers

Professional n obliging company to deal with: from the booking to the service of the carpet cleaner man Show reply
Mvs
MvsPerth, WA4 posts
  Verified

Thorough and unrushed

Arrived on time, no rushing, great attention to detail, understanding, and non-judgemental. A++++ Show reply
Ingles
Ingles
  Verified

Great service

Very accommodating with scheduling my carpets & cleaning the showers at the weekend. Damien was very friendly & took pride in his work & he was very keen to leave his customers satisfied with his work. Highly recommended Show reply
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Dimple Kirpalani
Dimple Kirpalani
  Verified

The best in perth !

Craig was on time - assessed the job perfectly and executed it to perfection. Was very impressed with his communication skills. Went over any issues that were pointed out. Totally happy with the outcome. Used Clean & Dry every year and will
continue to use them. Show reply

Questions & Answers

Sue
Sue

Hi i have written a review dont know why its taking so long to process it just wandering can someone pls tell me what is going on i have done the verifying of my email . Many thanks Sue The review was for dry and clean carpet cleaning pls if someone can tell me why its not processed as yet?

Clean & Dry Carpet Cleaning
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Details

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Contact info for Clean & Dry Carpet Cleaning

Mon8:00 am - 5:00 pm
Tue8:00 am - 5:00 pm
Wed8:00 am - 5:00 pm
Thu8:00 am - 5:00 pm
Fri8:00 am - 5:00 pm
SatClosed
SunClosed

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