Clean N Green
2 reviews
These cleaners are NDIS scabs. Our NDIS plan provided 2 cleaners for 45mins fortnightly for incapacitated client. They don't do bathrooms, they don't dust, They won't wipe down kitchen cupboard doors, they wouldn't even vacuum or mop in the lounge because client was on the couch.. would only wipe down already clean benchtop and kitchen sink and vacuum & mop about 1/4 of the floors in the house(they don't do bedrooms). It was taking 2 people 45mins to do what i could easily do in 30mins by myself. if a scheduled day was missed it was another whole 2 weeks before they come back.its now been 5 werks since their last scheduled service. They quit the service today because I'd messaged them 3 or 4 times in a week asking the next date they were due to come out(they didn't like my "tone" in my text and felt they were not a good fit and told me to find another cleaner. I have just found that they have put in 2 invoices for days that no service was provided. I believe they rely on having incapacitated clients that don't question them. They want to do the easiest, least amount of work and get paid for it and don't want anyone to ask questions.
Disgusting and [Content Removed] company – Our agreement with this company for 1 hour per fortnight, however they would bill us on a weekly basis for 3 hours plus, and for days they never attended. They turned up during on a week they were not meant to and generated a bill later stating I turned them away, when I only reminded them the service was fortnightly not weekly. They turned up one service after we had cancelled the agreement and advised they had covid so I asked them to leave, they sent another invoice for this also.
Speaking to [Name Removed] this morning, he spent 9 mins gaslighting me, wouldn’t let me speak and had the nerve to advise it’s his tax money that is paying for our aged care funds.
They were deliberately sending workers knowing full well they should never attended so they can state “we have gps tracking so they attended, but you turned them away”.
They are intentionally preying on vulnerable people such as elderly and people with terminal conditions.
With regards to their cleaning, they did not know how to clean. The bathroom was never cleaned, the floors never vacuumed. They didn’t use disinfectants, and would clean surfaces using the same dirty rag.
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