Clear Complexions

It is very unprofessional clinic – I spent around 1500 for one of their "facial treatment packages" but unfortunately i did not get 5% of the result I promised with. They charging almost double the market with the "reason" they got better and long lasting result and again it lasts me less than any other places i did the same treatment with. When I complained and asked them to find… Read more

a solution they didn't show any care. In other word I felt that I've been cheated and my money been stolen..

Professional and Proficient Team of ladies – I have been a customer of Emilka previously in Wahroonga where she was the cosmetic nurse, i have followed and will continue to follow her for years to come! She is the most professional, caring and in depth Nurse you will meet. My most recent consultation with Emilka went for about an hour and a half before treatment was underway. Emilka is not… Read more ·  1

just a one stop shop, she asks questions, she teaches you about what each individual treatment does and the longevity of any procedure or treatment. We have planned my treatments to get the results that i want and have also come up with a cost which may vary due to promotions etc. i am a single mother of 2 boys and finances is a big deal for me as i work full time, Emilka understands this and accommodates accordingling so i can budget and still get the results i am after.

if you are looking for a reliable, trained and knowledgeable cosmetic Nurse i highly recommend Emilka at Clear Complexions at Macquarie shopping center

Disappointing (lack of) service – I had my initial analysis a couple of months ago and turned up at Woden clinic 30/11/18 for my arranged appointment. No treatment however - I was informed by the nurse that, due to my medication, she would not recommend the treatment and that I should make another appointment if/when my medication ceased. I have no issue with the advice. What I do… Read more

have an issue with is that I disclosed my medication at my initial appointment - another treatment I requested at this appointment was not recommended due to my medication, however the treatment I booked in for yesterday was recommended by the nurse. Clear Complexions had two months to check my file and provide the advice they provided 30/11 (even that morning would have been a bit helpful), however they chose to tell me when I arrived for my appointment. Of course I received their text advice a couple of days before reminding me of my appointment - they don't want any 'no shows' of course. I had taken time off work, arranged transport etc but nothing from Clear Complexions apart from saying we're really sorry about that. There are too many other places offering skin treatments to spend time on somewhere with this sort of customer service.

Emilka you are amazing ! – I recently had tear through filler done with the AMAZING Emilka! I cant begin to tell you all how happy iam with my experience at clear complexions and with my result of my treatment. I have been wanting this treatment done for a while and im so glad i finally did. I live in rooty hill so i travelled to Maquarie Park not just a clinic nearby. Once… Read more ·  1

i arrived i noticed everyone at clear complexions including Emilka were so professional and kind and made you feel very welcomed. I didnt even need numbing for the procedure and i was comfortable. I noticed straight away my eyes looked great! they looked more fuller instantly. Now after a week or so, not once have i noticed dark circles or baggy eyes. I wake up each morning and notice in the mirror how great my eyes look. I will definitely be going back and seeing the Amazing senior cosmetic nurse Emilka. I follow her on Instagram to see her amazing work and so can you. Heres her link milk_inc https://instagram.com/milk_inc?utm_source=ig_profile_share&igshid=sz8nb90y9egx

Such good personalised care! – I finally had the guts to go see emilka after following her page for 4 years, after having a baby. She tailored an amazing mummy makeover for me and would 100% recommend her services at clear complexions Macquarie! Show details ·  1

Great experience – Having attended Pacific Fair Laser Clinic today. Holly the Clinician who attended to me was very attentive explaining the procedure clearly. Making me feel comfortable. Certainly looking forward to my next appointment. Mary Ann A

Emilka is AMAZING – From the minute I met Emilka I felt completely looked after. She is so professional and at the same time I feel like I am being treated by a friend who I have known for years. The entire team at CC Macquarie are wonderful and are really attentive with a focus on detail. I can not recommend CC and Emilka more!  Show reply

Worst customer service – I spent a considerable amount of money on 3 sessions of my recommended treatment/package (clear & brilliant,IPL& omnlilux) There was no change to my face that I could see. Each time it was someone different, so each had their own way.. I went in to see the consultant after complaining about the lack of results & they requested for me to come see… Read more

the owner. My father tragically died when I was suppose to come in, I advised the clinic of this & I have never heard back from them to reschedule etc. I would never recommend this clinic to anyone on the basis of my experience.

Promise everything deliver not much – Went in with acne scarring. Had multiple fraxels at over $1000 a pop. Appearance looked good for a while but didnt remove scarring like they indicated it would. Waste of money and time. Have since been told by a medical professional in the industry that nothing will fix my scarring. No laser is deep enough to fix the scarring. Felt CC just want your money. [name removed] is just interested in money and expanding the business.

My experience – Be more specific about fees. I paid 195 dollars for a treatment which was suddenly increased from 150 by nurse. Even though l was told that that would be the total cost, when l went back to give feedback and made comments that l was not happy, they said l would need to pay another $95 or so as it was an ongoing process. A bit overwhelming when giving advice. I don't feel confident to go back.

Highly recommend – Very happy with the staff at Macquarie Centre. Emilka is fabulous at her job and the other staff that I have met are great as well. Highly recommend. Treat yourself !

My happy place :) – I'm all about Clear Complexions! Emilka is absolutely fabulous and her work is flawless. I follow her wherever she goes, so much that I even just flew back here from Canada for a touch up after living abroad for a year. I just couldn't have been happier with my results after every single visit. Highly recommend. A billion thumbs up!!! Show details ·  1

Fantastic service – I'd like to recommend Emilka at the North Ryde Clear Complexions. Emilka is brilliant at what she does and is very patient at explaining the procedure to make sure you are completely happy! I am very happy with my results!  Show reply

Investment for my skin – I was persistent in trying the excel laser, genesis laser and hydra facial to reduce the redness, get rid of the black heads and cleanse my skin. I was satisfied with my experience from the safety of the machines and equipment because these was my first laser and facial treatments. The hydra facial refreshed my skin. I was introduced to Rationale… Read more

products for my skin. As I slowly purchased the products I can see my skin improving. I trusted the nurses taking care of me during the treatments. Thank you to the nurses that made me feel comfortable and at ease during the time that I was at the clinic.

Over priced – I paid for a $50 consult thinking I would get some advise on what kind of facial treatment would work well with my skin (I naturally have good skin so treatment plans weren’t on the agenda). After the analysis I was told quite abruptly I have terrible skin damage under the skin and made to feel quite insecure about things which I shouldn’t. I was… Read more

then prescribed almost $1200 worth of products and $1500 of treatments to pay that same day... I said multiple times being a student that it was unrealistic for me to buy that today and was met with a “ok then just buy the products and no treatments”. Long story short I left with over $500 of products I didn’t want but felt pressured and manipulated into buying. As a nurse and beautician you would think making people insecure wouldn’t be high on the list. Very unhappy with the experience

Don't waste your money – I paid $50 for an initial analysis. I went there to find out what I could do about dry, scaly skin and pigmentation problems on my upper lip but they had no idea about treatments. After testing, I was told I had sun damage. Given that I grew up in Australia in the 1960s when sunscreen was unheard of, this was blatantly obvious. Clear Complexions… Read more

then tried to sell me hundreds of dollars of skin care products. During the consultation the "nurse" failed to alert me to a fairly obvious skin cancer on my nose which I have since had removed through surgery. Don't believe their claims to be medical professionals! They had no idea but were simply interested in selling skin care products.

A professional & experienced team delivering the highest quality treatments and products – I have been a client of Clear Complexions for many years and would not trust my skin care to anyone else. Emma is a trusted and experienced nurse who has helped address and improve my skin concerns and also establish a simple and effective skin care regime for me to manage at home between visits to the clinic. I could not be happier with the support and advice I have received over the years, and would not hesitate to recommend to others.

Wonders for skin – I am writing this review after 4 months of taking the treatment and using their products.I feel and see a fantastic and beautiful difference in my skin.I drive from parramatta to mosman because its worth my time and money.I always feel special the way they treat and welcome me .Thank you Sally and Emma.I know my skin is in good hands.Thanks for building the trust.

Will always return – My second visit to Clear Complextions at Mosman with two different treatments. I will definitely be back on a regular basis even though Clear Complexions is not the closest clinic to my home in the Eastern Suburbs. Very professional, thoughtful staff who have suggested a number of future treatments that interest me. I have been so pleased with the results!

Big Thankyou – As a client who has visited all three Sydney Clear Complexions clinics predominantly seeing Emma I would just like to say how impressed I have been with the services I have received. I have felt my needs have been met with a very professional and holistic approach and every step of the way has been fully explained to me with no concern of mine… Read more

being too trivial. I am delighted with the treatments I have received and the products recommended for me.

So impressed with my experience – I attended Clear Complexions recently and I have to share how wonderful the experience really was. The atmosphere, the way I was greeted by the staff, how comfortable I was made to feel, not to mention how enjoyable my treatment was, my nurse was absolutely brilliant!! Top notch! I've had multiple treatments at a variety of clinics over the years… Read more

and Clear Complexions was just the pinicle of professionalism and service! I can't wait to come back :)

Excellent service and experience!! – I have been to clear completions on a handleful of occasions now and every single time it has been professional, gentle, clean and the staff are extremely friendly. I have had a different procedure every time and the staff make you feel comfortable and at ease. The procedure was done carefully and the results were amazing!!! Hence why I keep… Read more

returning. Oh and their products are amazing! Cleared my dry skin condition up in no time. I highly recommend their team.

Bad service – I received an email from clear complexions for my birthday offering me a free cream and $50 towards my next treatment. I went into Woden clinic and was told they did not have the cream and did not understand why this email was being sent out. I was not offered an alternative or information or assistance. I asked for the manager and was told I was… Read more

talking to her. I asked if she could ring me when the cream came in knowing that this would not happen. I felt dismissed. I have had a couple of treatments from the clinic and cannot say they achieved much change. One treatment I found quite painful.

Great customer service. Very happy with the results! – Suzie and her team at Macquarie Centre did a great job on my PRP (plasma) treatment. Very happy with the overall results (have just completed my third PRP treatment). My friends couldn’t stop commenting on how perfect and youthful my skin looks now and have all asked for a referral, including some of my cynical friends at first. There was a minor… Read more

hiccup on my first visit but Suzie the founder addressed the issue in a swift and professional manner. Ashley the branch manager did a marvellous job on my third visit. It was quick and pleasant. I also want to say a big thank you to all the friendly staff at Macquarie Centre that made this journey all the more enjoyable.

I now no longer wear foundation thanks to Clear Complexions – I am a 43 year old mum who works hard and has never really bothered to take care of my skin. I've always just bought off the counter products from either David Jones or Myers and never really knew what to buy so just stuck with clever marketed brands with nice smells and good packaging. One day I walked past Clear Complexions and made an… Read more

appointment. The lady gave me loads of free samples and explained that I should stop using my current skin care range and just use theirs. Of course I've experienced this before and whilst delighted with my freebies (who doesn't love freebies in cute travel size containers). I was still skeptical. And was secretly thinking oh yeh, how many times have I listened to beauticians telling me their products are the best. Anyway I went home and only used these skin care products for two weeks and noticed my skin improving as soon as I applied these on to my face. I was truly impressed. The skin care range is slightly on the expensive side for me but I feel it's worth it because I no longer need to hide under lots of heavy foundation to cover imperfections. I have slowly bought most of the skin care range including sun screen and am totally hooked! I feel more confident and my complexion is brighter. My family as usual haven't noticed the change but I have and that's enough for me. All the staff are extremely professional they don't hard sell or pressure you into buying anything you don't need. I'm still trying to convince my husband about justifying the expense of these creams

Experts at skincare and hair removal with genuine client care – Clear Complexions Woden have delivered expert knowledge in providing me with skincare products and treatments that have been specifically tailored to my skin and my skincare goals. It was following my 32nd birthday that I remember thinking "I should not have regular breakouts and pimples anymore". I have always been fit and healthy and eat a… Read more

well-balanced diet, therefore I didn't understand why, at the age of 32, I still had the face of a teenager, full of pimples, redness and horrible pores. I have never had someone say to me "you have nice skin", I was always 'that' person with the 'horrible skin'. Hence my journey with Clear Complexions. My 32nd birthday was 9 years ago!

Now I receive regular compliments on my skin (including "you have lovely skin" and "wow, I thought you were 10 years younger than you are, what do you do to look so young?") which is a credit to the products and services recommended to me by my nurse consultant, Sue. And of course I am pleased to tell everyone what I do to look so "young".

I was initially impressed at Sue's ability to tailor skincare products (Rationale) to both my skin AND my budget. And the Rationale products, used correctly, DO last months and produce such wonderful looking and feeling skin. My skin has never felt so good! I often look in the mirror now & have to take a second glance to truly believe that the person with the great skin starting back at me, is actually ME! After starting with the skincare, and quickly noticing the benefits, Sue was able to recommend and explain treatments that would further meet my skincare goals. The regular follow-ups by my nurse consultant Sue, have made sure my skincare goals are met and changes to my skincare or treatment regime can also be made at my review appointments. Sue has an amazing ability to explain HOW a treatment works, the benefits of the treatment and how the treatment can help achieve my skincare goals. Sue is also able to explain the differences between different treatments and recommend the best treatment according to my goals (and of

course my budget). All risks of the treatment are also clearly explained which shows the nurses at Clear Complexions are well educated and know their stuff!! Some of the treatments that have helped me on my skincare journey over the years include: Clear & Brilliant; Omnilux; Botox, Fillers and laser hair removal.

The genuine care I have received does not stop with my nurse consultant Sue. The reception staff, Georgia and Kristina genuinely greet me, showing they are truly happy to see me. I have received several heartfelt compliments from Georgia and Kristina, including "you've had your hair cut and coloured, it looks great", this was 3 weeks in between visits to the Clear Complexions clinic. I was astonished that Georgia had noticed the change and remembered what my hair was like 3 weeks prior! You tend to expect compliments on your skin from well-trained reception staff at any clinic, yet Kristina and Georgia have a great ability to GENUINELY compliment you both on your skin as well as providing other heartfelt compliments. I know that their ability to provide these compliments and care isn't just "training" but in the wonderful people that they are.

Clear Complexions Woden is a happy work environment, staff are happy and punctual and always pleasant. The treatment rooms are spacious and always clean and immaculate.

I am so glad I selected Clear Complexions to help me with my skin and I will never look back.

Now I celebrate having great skin.

Beautiful Skin! – Clear Complexions is brilliant! I have never been so happy with my skin! I have been going to Clear Complexions for well over a year now and without question the staff is incredible. Everything from my Fraxel to fillers has been nothing but perfection and I always walk away feeling beautiful and younger....and not to mention others who have… Read more

noticed the transformation of my skin.

What I love about Clear Complexions is their ease with treatments and never feeling pressured-everything is on my time! They are professional and full of knowledge about a tailored program for my individual skin care and needs. I trust them without question and would not go anyone else! I always know my skin is in the very best of hands. The Woden clinic is my clinic of choice and I always look forward to my visits with them. Thank you Clear Complexions and the entire Woden staff for always making me look and feel my best. Most grateful!

Perfection – I have been going to Clear complexions Gungahlin for over 6 months now. I work outdoors everyday in the sun and I have had really bad skin for many years always used to red cheeks not very nice look I was not impressed to show it and very embarrassing for myself. No self confidence in myself, but going to Clear complexions from the first… Read more

appointment to now there has been major improvement all my family and friends have noticed alot.

Under the amazing guidance from Lisa and the amazing other nurses. Lisa has helped me through this amazing journey to get this far with my face.

If you persist with the treatments and the ongoing creams everyday use the outcome is amazing with great support from my partner and family and the amazing team at clear complexions.

I thankyou you guys very much for this amazing journey and the outcome.

My skin is amazing! – One morning when applying my makeup, I suddenly felt that I'd aged 10 years, overnight. My foundation sunk straight into my frown lines, and the lines across my forehead, it made them even more noticeable. I was horrified. But without makeup I couldn't hide my pigment marks, so it was lose/lose. I hated looking at myself! I'd been to Clear… Read more

Complexions at Erindale (now in Woden), years before, when at 30 I developed adult acne! I'd had a consult and treatments including omnilux, microdermabrasion, peels and even a fraxel. I knew I could trust the beautiful nurses, as I'd had such wonderful results in the past.

So, now working on the other side of town, I had another skin consultation at the clinic at Bruce. Tamara was so lovely, and set a strategy for me, so I could work back towards the beautiful skin I once had.

That day I also had a Skype consult with a doctor, who discussed injectables with me, and wrote me a script.

Over the next couple of months I followed the plan set up for me, which included dysport injections into my forehead, Clear and brilliant, full face IPL and omnilux. I did a full overhaul of my skincare products too.

6 months on, I feel like a new person! My skin looks and feels amazing. My frown lines are gone (and yes I still have movement in my forehead), and I am continually getting compliments on my beautiful skin. Aside from the physical differences, mentally, it has changed me. I feel so much more confident, and I'm a much happier person.

Thank you

Thank you so very much Clear Complexions – My introduction to Clear Complexions clinics began in mid 2012 with a consultation of my skin at the Bruce Clinic, Canberra, and since this time I have never looked back ! As I live over the South Side of Canberra, I find the Woden Clinic is closer to me and this is the main clinic which I now attend. I am so very very happy with my… Read more

complexion, not having to wear make up to hide blemishes and is a joy to have clear healthy radiant skin and feel confident !

There are so many fabulous treatments available at the clinics and each and every one which I have had as brought amazing results.

Nothing compares to a Hydra Facial and I love it, which combines cleansing, exfoliation, extraction, hydration and antioxidant protection simultaneously with no discomfort or downtime.

A Clear and Brilliant treatment is another of my favourites, which is a fractional laser treatment to address the early signs of aging.

The fraxel is a much deeper treatment than the clear and brilliant and I was exceptionally pleased with the results.

I have also had treatments such as the exfoliation peel combined after with a hydrating mask which is always a top of the list treatment.

The Ultaformer is a new treatment to the Clear Complexions Clinics which I must say is amazing and the results speak for themselves, so if you have sagging skin which does happen as we age this is the treatment for you.

The Omnilux light therapy is a treatment that can help the skin produce more collagen and repair tissues in the skin, as well as cell vitality and treats sun damage, acne, scarring and skin cancer. At first it took me a while to get my head around the idea that lying on a bed with a light over your face actually worked, but I would recommend highly Omnilux to everyone as it is brilliant.

And yes, I have had filler in my lips to plump them up as especially as we do age and I am in my late fifties our lips do lose volume. At first I was quite apprehensive, but having the numbing gel on first, I honestly did not feel any discomfort and I knew I was in expert hands with the very skilled and highly trained nurses. I am so happy and would recommend lip filler to anyone who wishes for a subtle plumpness.

I cannot thank the truly fantastic team of nurses and the wonderful ladies at reception enough and I am always very very happy with any treatment I have had and the excellent results.

The clinics are gorgeous and clean, the fantastic nurses trained to the highest standard and very caring, and the beautiful ladies at reception are always so welcoming and more than helpful.

How very very fortunate we are to have Suzie’s and Alex’s passion for Clear Complexions Clinics and assisting us to have beautiful skin, a choice of the latest treatments and feel confident and happy.

Thank you so very much Clear Complexions.

Excellent service from Ebony – I wasn't truly happy with the results I was having from my laser treatment, however after meeting Ebony at the Canberra Civic clinic, my faith has been restored. Ebony was very professional in her manner and a pleasure to be around, would thoroughly recommend arranging an appointment with Ebony to discuss your needs.

Clear Complexions - Bruce – I thoroughly recommend Clear Complexions at Bruce. I had a Fraxel treatment and follow-up Omnilux treatments, earlier this year, for my sun damaged skin. Whilst Fraxel was an invasive treatment, the difference to my skin has been extraordinary. My confidence has improved immensely. I have been continuing with the Rationale products and I am… Read more

seeing on-going improvement.

The ladies are lovely, caring, generous and very helpful. They are very well trained and are able to answer my questions and concerns. Most of them have experienced the various treatments and use the products, the voices of experience.

As a 50+ woman my confidence is boosted and I feel that I have taken years off.

Thank you

Thank you Clear Complexions Balmain – I can't speak highly enough of Georgie and the team at Clear Complexions Balmain. My skin has never looked or felt better. The quality of the treatments incorporating the latest in technology available at the clinic is the best I have ever experienced. No treatment has ever been ‘sold’ to me for the sake of making a sale. Rather, my skin treatment… Read more

‘journey’ has been based on scientific fact and, a thorough understanding of my skin type and, my skin goals.

I have recommended Clear Complexions Balmain to friends and family who have all been equally thrilled with their results.

Thank you Clear Complexions Balmain.

Treatment for Rosacea at Clear Complexions - Woden – I have been receiving treatment from Clear Complexions Woden ACT for a couple of years to treat my Rosacea. I have undergone several types to treatment (Omnilux, IPL and Genesis) and use their range of Rationale products. I especially love the B3-T Superfluid Sunscreen which I use everyday. When I first went to Clear Complexions, my Rosacea was… Read more

in a very bad state and I was experiencing quite a lot of discomfort from it. My skin was very red and bumpy and quite painful especially on my cheeks. I was very self-conscious and would try to cover it up with foundation which was also making it worse. After trialling several different treatment plans, I am finally at a stage where my Rosacea is under control, although it will never be cured. Annita and the team have been fantastic in helping me to understand the possible triggers and to get me to a point where I am not so self-conscious about my Rosacea. The reception staff are lovely and friendly and I look forward to coming to my appointments. I would really recommend Clear Complexions to anyone who is experiencing Rosacea. Although it can never be cured, they can certainly help you to keep it under control.

Sensational Results!! – My experience with Clear Complexions Woden ACT has been very rewarding and my self confidence has improved with the results from skin treatments carried out from my Nurse Sue. Great advice and service provided with every visit.