219 reviews
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Climasolar were great to deal with from start to finish. The team was friendly, helpful, and easy to communicate with. Everything was explained clearly, and the whole process felt simple and stress-free. Highly recommend.
Climasolar provided a very professional service from start to finish. The team was helpful, explained everything clearly, and made the whole solar process easy to understand. The installation was completed neatly and on time. Very happy with the result and would recommend them to anyone looking at solar.
Super positive experience with Climasolar, they were super helpful and answered all my questions throughout the entire process. The system they installed works exactly as promised, would recommend!
Reviews with attachments
Jonathan was very good, explained everything to us, wasn't pushy! Very patient well mannered. Also the guys who installed the panels, were very polite, rang us, with an arrival time, explained everything to us, picked up the rubbish, a job well done. Thanks Hannah for the call, to check with us, to see if all, had gone well. Show details · 1
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Will was great and explained everything. The 2 installers were also efficient and quick. Show reply
Very happy with Climasolar. They really care about their customers and the service they are providing. Never would have gotten solar panels if it weren’t the Sales Rep Jack being such a great guy and fully explaining everything to us. Simon and the install team were really efficient as well and gave us great reassurance. Had a follow up call from… Read more · 1
the office the day after install making sure I was happy with everything and that the install team left the property nice and clean. Great company!!
Happy Customer - Would recommend! – At first we were a bit skeptical on the initial door knock as the deal seemed like it might be too good to be true but we had the sales rep (John) come to our place and explain all of the details. The prices / numbers were explained transparently and we were really happy with the no upfront cost factor, the installation was seamless Simon & the… Read more
crew consulted us through the whole process we have just had our inspection now waiting to be connected to the grid. Cheers guys
Door 2 door solar sales are banned in victoria. Complaint lodged with consumer affairs. After reading more, I found that these guys push people to sign up (often on finance) and their promises for savings don't add up.
Latest follow-ups
service was quite adiquaite, it was iinstslled when they had orgsanised it, only problem was tha battrry wasnt able to be placed in original spot and also the tv antenna was cut down and removed, it was eventualy replaced Show reply
Follow-up · the replacement antenna was sorted the battery still remains as this seems to be the only addiquate place the antenna was cut to inexperience
Seif, the install team and Hannah were lovely to deal with and did everything they could to make sure we were happy with our install. The panels are working well and look great. Looking forward to seeing the changes reflected on our Synergy account.
Follow-up · After a couple of months since the new system install on 4/9/25, I am disappointed to say that I received a power bill of over $200 for the period 19/9-18/11, despite being assured by the team that we were ‘bill-proof’ for 15 years. We exported 2562.89 units to the grid for a credit of just $91.36, and consumed from the grid 662.3420 units at a cost of $194.92.
Hi Helen! Thank you so much for your lovely review… Read more (+1 reply)
The installation of the system which runs alongside an existing system was extremely quick and easy. I have no reason to believe that there is anything that could to be done to achieve a better outcome. Time will tell. Show 2 replies
Follow-up · So far I am still coming to terms with the system and will need to contact Climasolar for clarification on the integration of my two inverters.
In-depth reviews
My solar hasn't been in long but seems to be running very well and I'm enjoying watching the battery fill up on the app. Once the install actually happened it went smoothly. The only issue has been the terrible communication between departments (sadly typical for Aussie trades companies). Most clients will likely never have an issue, however my… Read more · 1
original install date had to be cancelled due to severe weather and while I understand scheduling is very tight right now, the rebooking dramas included having to chase up the office after being assured someone would call me, being told a date that was then not actually booked in, and finding out I still didn't have a rebooked date after phoning to find out why no one had turned up. At a minimum I'd suggest setting up booking confirmation emails.
Still, we got there in the end. Shout out to Hannah for cleaning up the communication mess, and Jesse and Ederson for doing a great job on the install. Apart from the communication issues, everyone was very friendly and professional.
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My husband and I met Jack the sales person from Climasolar who helped us by going through the process of getting solar panels put on our roof . We found him to be a knowledgeable person and very helpful in understanding that the solar panels we bought years ago were still working but not as well as they use to be because of there age and that… Read more · 1
the newer ones are now more efficient and that we can add the newer ones with our older ones to help get us back on track by using our electricity more efficiently. And that Climasolar also have no interest free payments which we found would also be useful for us . And the installer’s and electrician who arrived to install the panels arrived in the morning and went straight to work with no problems at all . They got the job done and they cleaned up their mess and found them to be efficient and very polite and that everything went smoothly. And that there is a app that Climasolar said we can use that we can keep a track on how our solar panels are going to. And that if we have any questions to ask down the track or if there is any problems we can give them a ring for them to help us out .
We had an extremely distressing and exhausting experience with ClimaSolar, and I am sharing this so others can make an informed decision. We signed up with ClimaSolar in July 2025 after being assured that: ClimaSolar would manage all paperwork and coordination with Energex and our energy retailer We would not need to contact our energy provider… Read more
ourselves
The process would be seamless
We would receive two months of free solar while everything was being finalised
The solar panels themselves were installed and generating power from July. However, the export connection to the grid (feed-in credits) was not active, meaning we received no financial benefit from excess power generated.
In October, we received an unexpectedly high electricity bill (almost double our usual amount). When we followed this up, it became apparent that the required paperwork had not been submitted at the time we signed up, despite being told everything had been taken care of.
After months of conflicting information and being told different things by different parties, we independently contacted both Energex and Red Energy. We received written confirmation from both that no solar paperwork was received by either party until 16 October 2025 — three months after we signed with ClimaSolar.
This delay directly impacted us financially and caused significant stress, particularly as we had a newborn and chose solar specifically to reduce costs and manage temperature safely during summer. We also found communication to be extremely frustrating, with repeated attempts to move discussions to phone calls despite requesting written communication for clarity.
While ClimaSolar eventually acknowledged delays and apologised, responsibility was repeatedly shifted between Energex and Red Energy, despite clear confirmation of when paperwork was actually received.
In our experience, ClimaSolar over-promised and under-delivered, and the lack of accountability and transparency turned what should have been a straightforward process into months of unnecessary stress.
This review reflects our personal experience and opinion. We strongly encourage anyone considering ClimaSolar to ask very specific questions about when paperwork will be lodged, how export connections are tracked, and what happens if delays occur — or to consider alternative providers altogether.
Thank you for taking the time to share your… Read more
Positive reviews
Very clear and direct information from the guy who came over and then a really professional and quick job done for the install. Great company to work with throughout, would highly recommend to friends
Very happy with the install, and great customer service from Hannah. Everything has gone as it should and already seeing a massive saving on my bill, went from $350 to $50! Would definitely recommend ClimaSolar, great company to deal with
Great company. Looked after me and my family so well with solar panels and a battery. Elliot was great for us he sat us down and went through everything with us bit by bit as we didn’t know much about solar panels and batteries. I would definitely recommend Climasolar and Elliot to everyone. Great experience. Show details · 1
Negative reviews
This is the 3rd time our solar has been upgraded and these guys by far the worst,our tiled roof was perfect before they came and is now full of silicone and the rubbish still left behind is a joke and they stole a granite paver of me to mount the battery on,lol.We are now extremely stressed.Been a nightmare and it's sure to continue.Do yourselves… Read more
a huge favour and go elsewhere.Got first bill and was bigger than ever, id*ots had our battery charging from the grid at peak times,at least they fixed my roof, they have caused much anxiety and stress.
Climasolar does not provide factual information when selling their solar panels, they adamantly attest that the panels are paid off with the savings from your electricity bills. There is no bill reduction to offset the cost of the solar panels. The solar panels while work well and installation was professional, there are no savings from the… Read more
electricity that is fed in to the grid. The solar panels cost from Climasolar is extremely expensive and we would not have gone ahead had we known that we would not get any bill reduction. I can only offer my warning to all householders that wish to install solar panels - do not use Climasolar, the sales pitches are false and misleading, and they push you to sign in a rush. Once solar panels are installed and you have questions, the delay in responding to you or if they even return you calls is drastically different to when they are trying to get you to sign. I had to give 1 star but really it is no stars and a warning to not buy through them.
I would strongly urge everyone to never ever use this company, they are complete liars and it is basically a scam. Told me I wouldn’t pay a cent in energy bills per month when I have been paying the exact same as before I got the panels installed. Not only did all their staff dodge my calls and lie to my face they also had the nerve to only reply once I left a poor review on google. Avoid this company at all costs they are a complete joke Show details
Hi Damien, Our systems are designed based on the… Read more (+1 reply)
Recent reviews
Where do I start? From the initial point of contact, Jack, I’m looking at you right through to follow up with Troy. Excellent communication and customer service. Would recommend Climasolar to anyone. Show reply
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The boys who installed our panels were amazing. They were very accommodating, friendly and explained everything really well. We had a wiring issue with our current solar so they not only did the role they were meant to do, they fixed the issue as well. Very very impressed. Show reply
Jack came to the house to speak with me about the solar panels and was easy going and explained everything I needed to know in a way I could understand. The install crew were friendly, professional and a large amount of panels were installed quicker than expected. Show reply
So far I am happy with the initial visit and installation of the solar panels and battery, as well as the worker that came back to fix the roof tiles that were missed. Show reply
I was very happy with every aspect of having my 14yo solar panels replaced by ClimaSolar. I was a bit concerned that the company name did not appear in the Victorian list of recommended installers but was assured by head office that all the installers are individually accredited. Likewise, the company that did my installation all that time ago… Read more · 1
were not listed…they are still in business so that gave me some assurance that the list is not the absolute “gold standard”. Matt, my first contact was very polite and answered most of my questions. Anything he did not know was answered quickly by head office. Likewise the installation crew were both courteous and quick to get the job done. Just a little over 4 hours to remove the old and then reinstall the new panels. I could not be happier.
Jorden was really kind & easy to talk to. The Istilatiom seemed to go well. I am really glad that I have solar in time for summer! I have found this solar process to be so easy. The customer service team are Amazing! Hannah at head office is really sweet & kind! Thank you Katherine. Show reply
Jordon and the installers were excellent in the way they presented themselves and the way they communicated with us. they conducted themselves professionally and were very helpful during the whole process. Show reply
Experience from start to finish was excellent. Jordan was very informative and helpful. Very easy to talk to and explained everything perfectly. Simon and his co-workers came and did the installation. Didn’t take very long. Cleaned up and took everything with them. Everything went smoothly and they both helped me set up the relevant apps. Show reply
Wonderful team, the consultant Darragh explained everything. He even called us after the consultation to check whether we still have questions or some clarifications. The installation team were also good, very polite. Satisfied with the service. Show reply
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Hi Maximus, We appreciate all feedback and would like… Read more