Cocoon Nest 4 in 1 Questions

Claire S.4y

I have been given the cot, but want to purchase a new matress, as it is over 5 years old and noticed a few mould spots. Can any one recommend where to buy a new mattress?

Debbie11y

My daughter has bought and is using this cot, but she has problems that the mattress is getting very damp and because of this is getting mouldy. She had to buy a second mattress because the first one was ruined. She has had this cot for approximately 6 weeks. She has been trying to get answers form the shop she has bought it from and the manufacturer but the last one never answers or rings back and the shop is not too much help either.

Can anyone advise on this matter please? For ventilation purposes we have even resorted to drill some holes in the base. But really we think that the manufacturer should come up with some answers. Anyone out there with a similar problem or experience?

bells04 10y

We are having the exact same problem! The mould is on the padded outside of the mattress but not the actual mattress. Tried cleaning it and hasn't helped so now considering buying another mattress! My hubby is going to have to drill holes as well! Weird!!!

kathrynv 8y

Wondering if you had any success with this. My first mattress went mouldy after about 1 yr. my second mattress is showing some minor issues too. It’s on the outer washable part as well. Always have a mattress protector on. No idea what’s going on. Really don’t want to have to keep buying mattresses

Angelyn 8y

I’ve been using my mattress for 17 months and do not have this problem. I used Aden & Anais muslin mattress cover which is much more breathable than the cocoon cover that I bought from the manufacturer. Not sure if this would help.

Kirsten 8y

I totally agree - our daughter is 19 months now and we hv bought two extra mattresses. Funnily enough the rep was there and he was shocked when I told him of the woe! Yes drill some holes, but it highlights the poor design and consequently we will never buy again - mould is BAD!!!!!

Toranny 8y

We have had massive issue with three mattresses now. The rep I spoke to also was shocked and suggested it was something I was doing! Funny thing is we have moved houses during this time and it has happened in both rooms!

We just had to use mould remover and leave it in the sun all day to remove it. My FIL said the problem is no holes in the base - so he is now drilling them in for us.

My daughter keeps getting a reoccurring cough and we now wonder whether this has been the issue!

Colleen 6y

Had anyone had any contact with the manufacturers regarding the mould? OurS is mouldy too

Natalie G. 6y

Same issue here! 2 mattresses down and the rep is super shocked and said it was possibly his room. No mould anywhere else just on the underside of the mattress. They offered me a new mattress for free but had to pay the shipping...which was apparently $50!!

Silla 4y

Guys, the guy is an absolute con artist. I've spoken to a couple of baby shops that stock his items and they even said doing business with him is just as horrible and definitely a liar and con artist. This business is NOT YO TRUST.