Coffee Beanery
22 reviews
DO NOT BUY FROM THIS SITE!!!!!!!!!!! ABSOLUTE SCAM!!!!!!! I ordered a bar fridge and NEVER received it!!!!!!Would not answer any form of communication!!!!!
Scam artist. Has received payment and has not delivered. No refund. Dont trust or do business with this company.
Massive Scam-do not buy anything. Purchased a bar fridge and have lost thousands. warnings everywhere, including NSW Fair Trading: https://www.nsw.gov.au/departments-and-agencies/fair-trading/news/consumers-warned-coffee-machines-beans-service
They took my money last December and kept saying the product was delayed. Now they aren’t responding at all and won’t give the money back. They aren’t responding stealing people money. Do not purchase from them. They will be closed down
Don’t deal with this company - I ordered a fridge in December and it’s now June and I don’t have it. Every time I enquire as to where it is I get a message that the ship is about to dock / it’s 2 weeks away - but it is all lies. Still don’t have the fridge - am now on a mission to get the company shut down
Do not trust this business. In my experience they are very professional scammers. All the negative reviews are legit and almost a complete cookie cutter of my own experience. They take your order and money online, provide fake or fraudulent delivery confirmation and the goods most likely never arrive despite the repeated claims it is always only 2… Read more
more weeks away. In frustration when you request a refund they most likely will advise that their Credit Card Gateway has changed, they no longer have access to that dashboard and they are unable to provide a refund, so to arrange a charge back with your own bank. The older sounding dude that you might get on the phone, always claims he is in the warehouse and you can't speak to anyone else at the time, he tells you someone will call you back but I am still waiting. WARNING! DO YOURSELF A FAVOUR AND DO YOUR DUE DILIGENCE BEFORE BUYING FROM AN UNKNOWN, ONLINE COMPANY! YOU COULD BE SCAMMED!!
SCAMMER BEWARE! How is this company getting away with this still?? I ordered a wine fridge 6 months ago and kept asking where it is, and kept getting the same excuse, the shipping container is held up. So i request a refund and his exact excuse was; 'Accounts have advised that as you paid via Credit Card ,therefore you will have to arrange with… Read more
your bank a charge back as we recently changed our Credit Card Gateway so we no longer have access to that dashboard to do the refund for you'
As iv read most of the replies to reviews ill wait for his to say im a fake customer...
Honestly cant wait for this guy to go to jail for FRAUD!
Do not buy anything from this guy, he takes your money, never delivers and then comes up with any excuse under the sun to not give you your money back! Smooth talker and that’s about it!
SCAM ALERT - be warned coffeebeanery.com.au is a scam business. They take your money then don't deliver the product. They don't have anything in stock and have to wait for a 'pallet' to arrive before they know what machines they have. The dispatch dates they provide are fictitious and NEVER MET. Each time I called to find out why my order didn't… Read more
ship on the day they promised I was just given a new date. They won't answer the phone and email responses are just boilerplate copy stating a 'new dispatch date'. Finally I cancelled my order and asked for a full refund. They agreed but didn't give the refund and kept the money. If you want your money back you need to initiate a Chargeback with your bank (make sure you keep records of all communications with them incl phone calls). Don't say you weren't warned.
An amazing company to deal with, excellent products and service
Were continuing to buy from Coffee Beanery ,we always have excellent service and the orders are all delivered in a timely manner. Theres many Fake Reviews Online which are obviously placed by competitors, just unbelievably behaviour.
Dodgy! Do NOT purchase off them. SCAM. They will not deliver your product. No return calls, emails.... [Name Removed] is a thieving little man.
Zero stars. Total SCAM! DO NOT BUY!!! This Scammer also operates from the websitehttps://www.coffeemachinesbeansandservice.com.au/ I saw an Expobar home coffee machine advertised online at the CoffeeBeanery website. It was on sale for a few hundred less than other retailers. I rang the company and spoke to someone called '[Name Removed]'. He told… Read more
me that the machine had actually come off sale but due to it still being advertised at the sale price he would honour that price if I could transfer the funds that day via bank transfer (i.e. I could not transact with Afterpay). He sent me an invoice via email with a link to the invoice itself; in the same way other reputable service/retailer providers have done in the past, so no suspicions raised. I transferred $2000. He asked if I could provide a Perth address to save on postage, as I live in regional WA. I have friends in Perth and so was able to accommodate that request. Since 20 March I started receiving emails stating it is on its way / promises it will be sent but he refused to send tracking info or an order number. I then researched reviews for this company on this product review website. I was alarmed to see other reports of similar. No one is answering or returning my phone calls or emails now. I have asked for a refund and still no reply. I have looked up the ABN and found that it was first registered in Sept 2024 in NSW and then changed address to QLD in April 2025. Both CoffeeBeanery and CMB&S have same ABN. I have reported to Scamwatch, NSW Fair Trading, my bank and the police. Someone needs to stop these criminals. I have recently taken this case to NCAT and I encourage anyone else who has been scammed to do the same.
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The Colombian Single Origin has a smooth, nutty flavour that pairs perfectly with my morning latte. Their website is easy to navigate, and delivery is always on point!
BE WARNED! TOTAL SCAM!!!! Paid $7300 for a coffee machine we never received… this man should be locked up for ripping people off… sells products from one company and gives you a receipt from another which is named very similar. NOT HAPPY!!!
Absolute scam artist. He is just collecting money and sending out zero products. Needs to be charged with fraud
This company still pretends they are going to deliver 3 months and no product just continious deception. Consumers warned not to deal with Coffee Beanery Group Australia Pty Ltd 28 August 2024 NSW Fair Trading Commissioner, Ms Natasha Mann, has today warned consumers not to deal with Coffee Beanery Group Australia Pty Ltd and the website Dishonesty is their trademark.
BEWARE SCAM SCAM SCAM – Ordered a fridge online & paid with credit card in November 24. Was advised on an online chat that it was in stock & would be delivered in 5-7 days. After I enquired as to it's whereabouts I received several emails telling me it was held up on the docks, stuck in customs, etc. Requested a refund in January 25 and have been told several times that it's being processed. Absolute scammers, do not buy from this business.
Do Not Order from Coffee Beanery – No delivery to date. Ordered in MayCoffee machine never delivered to date. Continued reasons. Hoping they will repay. I have bills to pay. Disappointing . I've received notification today that they will refund. 15 December 2024 No refund Yet.
Order never received – I ordered and paid for an outdoor bar fridge and have to date never received it. I keep getting told 7 to 10 working days... that was 5 months ago
100% Scam Site – This website coffeebeanery.com.au are a 100% scam site. Over a year ago, I placed an order for a Saeco coffee machine through their website, and despite paying in full ($2040) I have yet to receive the product, and now believe ill never get the machine or my money back as the banks advise they cant dispute charges older than 120 days. Not only… Read more
have I been deprived of the item I paid for, but my multiple attempts to contact their customer service team have gone unanswered or brushed off with empty promises.
This level of unprofessionalism is unacceptable. It is apparent that Coffee Beanery is operating a fraudulent business, taking hard-earned money from customers and failing to deliver the products they advertise. I cannot believe that in today’s world, companies like this still exist, blatantly deceiving people and providing zero accountability. Their website continues to operate, luring unsuspecting customers into the same trap that I fell into, and it needs to be stopped. Their PR team keep answering these reviews labelling them as fake. Believe me they are 100% true. I can post multiple emails showing this is true. Try clicking the ebay ratings link on their page, takes you nowhere
SCAM, SCAM, SCAM - Coffee Beanery – SCAM, SCAM, SCAM - Beware!!!! Nothing was sent, they even sent email updates to extend the time of delivery saying delays with the partner service Professional scam setup, they know the ins and outs of the PayPal payments system. They agree to provide a refund through Paypal, however, they don't allow it to go through somehow. Paypal thinks the… Read more
refund goes through and closes the case. Paypal then sends an email saying the refund didn't go through 4 days later. No method with Paypal to escalate or get your money back
I paid with CC so disputing with bank insurance, beware if you pay with PayPal credit. I feel they are relying on people who don't follow up or report them as scams. The next stop for me is ACCC to get the site taken down.
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