Home Clearance

Friendly, efficient and value for money, delivered and installed for me.

Cheaper than other websites. Delivery within two days and they took away my old washer. Was very happy with the price and service and installation and removal of old appliance didn't cost any extra.

Fridge making noises seals cracking 4.5 years old.. went to manufactuer long story short dont make that model no spare parts bad luck then Home Clearance team got involved WOW I can not say how impressed and thankfull for there commitment to… Read more ·  1

customer service I am. For 6 weeks they went back to manufactuer and kept me updated and never accepted the manufactuer excuses untill I got a full refund. As a pensioner I can only say what a great example of a retailer this company is out if warranty but that never stopped them..a fridge should last at least 8 years and this is a business we should all support they are even coming to collect the fridge on saturday. I have never heard or seen another retailer do this ever and you should feel safe because home clearance not only stand by their products they have the customers back. A massive thanks to Nickolas at customer service he is a fair dinkum bloke going above and beyond I am aware a few mangars and higher level staff had to get involved but needless to say you just dont hear stories like mine everyday and they deserve to be praised for their efforts ...thanks again Home Clearance fair dinkum top shelf and looking after the little guy in such a BIG way ...

Terrible service – I wish I could give zero stars for this experience. I purchased a Smeg Classic 60cm built-in oven from this store, and the ordeal has been nothing short of a disaster. The oven arrived with the glass front completely smashed, caused by their poorly executed delivery process. Despite this being their fault, they have done everything possible to… Read more

avoid taking responsibility.

Initially, they offered two alternatives: one was a product from a different brand, which didn’t match the other Smeg items I had purchased, and the other was a damaged oven with visible scratches and marks. Both options were unacceptable, especially since I chose my original product because it was in near-new condition. I then agreed to proceed with a repair, not realizing this would drag out for weeks.

After more than five weeks of waiting, I was informed that the repair would take at least another two weeks—if not longer—depending on parts availability. Their communication throughout this time has been appalling, with emails often going unanswered for days. Even when I asked for a refund to move on from this fiasco, they delayed processing it, claiming the refund couldn’t happen until the damaged oven was collected, which only happens weekly.

This lack of urgency and accountability has been disgusting. I’ve been left without a functioning oven for almost two months, out of pocket to solve their problem, and completely unsupported. Appliances Online’s service is only good when things go as planned—if something goes wrong, they wash their hands of the issue and leave the customer to suffer.

I will never buy from them again and will make sure others know about their shocking service. There are far better options available where the customer is treated with respect and urgency.

My go to place for deals on Appliances – I have been buying from Home Clearance for quite a few years now. I really like the website and the ease at which I can search through the products on offer. The items are very well detailed with any identified marks or imperfections shown in pictures. The discounts applied are genuine and great value. But, it's not just the prices that make… Read more

buying from Home Clearance great. It is also the fabulous 'Free Delivery' and the promptness of the delivery. I have on some occasions, ordered one day, and the product has been delivered the following day. And I live in rural NSW. Not even Amazon can offer me that! You are kept constantly updated via text message as to when the delivery is coming as well. Fabulous!

Then there are the delivery driver and helpers. I can honestly say, I have never had a bad experience with them. They are so helpful. Buying something like a fridge or washing machine means probably needing to get help with the installation. Well, that's exactly what you get with the Home Clearance delivery staff. Friendly and polite delivery with full installation if you would like help with that. They will also remove all the packaging, as well as take away your old appliances if you wish.

If you are considering an appliance purchase, I strongly recommend that your first stop is the Jome Clearance website. Search through the range of goods available. Look at the imperfections or missing items and weigh up the benefits of the huge discounts you will be offered if buying a particular item. In most cases, the manufacturers warranty still applies on all the items.

Buy with confidence from Home Clearance.

I bought a display second freezer from Home Clearance. I was a little concerned there was no location listed on the website. But was very happy with my delivered product. It was exactly as listed. I received a two hour delivery window, then a text to say it will be there in 30 mins. The guys delivering very very helpful, polite and very quick.

Communications were brilliant at all times. I was very budget conscious (+ also in an emergency in need!) and I knew I had to turn to Home Clearance! I'm located out in the sticks & was able to get better service at Home Clearance and exactly what I was after - rather than attempt to deal with my local sales ppl in my regional town. It's a much… Read more

nicer process going thru the online ordering than struggling to deal with sales people tbh - and I know exactly what I'm getting online with great detail - and at a better price! Home Clearance have looked after me before (a few years ago with my gorgeous Chiq Hybrid fridge/freezer) so I knew I could trust their service & equipment! Perfect delivery by the sweetest & most helpful team - also with great communications. I honestly would not go anywhere else. Thank You so much for looking after me once again. Cheers!!

The website is easy to navigate. The prices are amazing. Delivery is quick and the whole team communicates with you very well. Have bought a few products from them and have never been disappointed. Show details

I purchased a Bosch Series 8 rangehood from Home Clearance, which is in very good condition and delivered on the date that was arranged. However, I also paid for the professional install of the product, of which I would highly recommend that anyone opting for this, please read the fine print as to what constitutes additional charges. In order to… Read more

fit a matching range hood chimney which I supplied separately, the installer claimed that additional cuts of the ceiling cornicing was required due to the extra width of the new unit, which amounted to about 50mm length, they would charge me an extra 50% of the installation cost to do so. Really feels like Home Clearance is taking advantage by offering a professional install option, then claiming variations in order to fit the products.

Sh*t show of a company. Waited from 8am to 10pm for a delivery and was promised throughout the day that it would be coming. I was told I’d be given a two hour window and wasn’t even sent a curtesy text or email. They said 11:30, then 1:30, then 5:30 then 9:30. They couldn’t get in contact with the warehouse, they couldn’t even tell me if it would… Read more

come. Fast forward to the next day when I’m told that even though they messed around the whole day prior, they still couldn’t give me a time frame but it would be late at night. It was then delivered but my stacking kit was not. I was promised it multiple days in a row. I was then told they would come and install it today. They then gave me a two hour window so I canceled all plans to be there. They never even called me or contacted me. I haven’t received my product which I paid for, for over 10 days. What a pathetic company seriously. If you want reliable delivery, order from JBHIFI or Harvey Norman. Anything but this company

I was told specifically I would receive my order at 1200. I had explicitly told the driver I was waking up after a couple hours sleep after working 11 hour night shift to receive the goods. I woke up and had missed his call by 5 minutes!!!! And he was uncontactable on the phone and was told by customer service that it was my fault and he can't… Read more

wait and that he tried. When 5 minutes is the difference which is a simple turn around, or wait, especially when I WAS THE LAST DELIVERY FOR THAT DAY! And had been explicit I was working nights the rest of the week and was just going to wake up in the middle of my sleep to receive it. THIS IS UNACCEPTABLE! No grace, no understanding no empathy. Waiting 5 mins is not trying, especially when I had spoken to the delivery driver specifically and had organised and explained my situation. For 5 minutes this is a JOKE!!

I got the product I wanted, in stock, on sale, and delivered free of charge when I wanted it delivered. Communication on delivery day amazing and very helpful. So much better than the big name companies!! Show details

Good product selection, telephone customer support was attentive but scheduling process for delivery/installation proved clunky and inaccurate on the day. Eg, after original 2 hour window had expired with a no show, online system doesn’t advise the customer of any variance but instead just adds another 2 hour window to every passing minute.

The customer service and purchase process was smooth and efficient from the website, to phone support and finally delivery. It was also a great bargain, saving me more than $1000 on the product.

Online ordering very easy ! Call back after order placement confirmed in 10 mins 1 Technician did excellent job, no damage, no rubbish left behind ! Removed old unit, installed new unit & gave advise on when and how to use new unit ! Completely satisfied with overall service !!!!!!!!! Show details

Great prices and a good range of products to choose from. Delivery was prompt and efficient. It took me a few minutes to even find the flaw with my product (which I was expecting of course) and I was even able to fix it! A great experience, I will definitely check this site in future when I need a new appliance.

The best company provide cheap product with free 2 drivers delivery for gas appliances. Teams are helpful, professional and customers can choose technician to install their product.

We bought a mattress and a big shout to Minh Do for helping sort bout some issues, which was followed up by excellent, polite and courteous delivery service by Kumar and Kanga. Show details

Online process quick and simple. Best price I could find online, almost half of what was offered by the other big stores. Quick notification upon purchase via email. Kept up to date about expected delivery date via email. Then on the day of delivery. SMS texts and also a tracker to be able to estimate time of delivery. That's great! Delivery… Read more

drivers installed new and remove old appliance. Also took the cardboard rubbish away with them. Fantastic. Definitely purchase from you again. Thank you!

After doing some research, I came across this company, and I'm so glad that I did. The price was right, the ordering was so easy and the delivery tracking, speed and notice of arrival was second to none. I will recommending to my friends

Dryer ordered Thursday afternoon, delivered to regional Victoria next day, installed and packaging taken away. Good value discount due to packaging damage. Great experience. Show details

Great bargain for just a small scratch! Great service! Im very impressed, from ordering to delivery! Smooth process AND free delivery! Awesome! Was a pleasure n Thrilled to do business with u!