I have now bought my second BMW through John and have been so delighted with the tremendous service that I received from him. He is polite and knowledgable and has such a pleasant personality that we will always ask for John

Bought my Hyundai in for a service. They did a bad job. They gave me a survey to fill out and on it it says, if you give a score of less than 9 then they consider it a fail on their part. I gave a score much lower than 9 and gave a detailed description of all the things wrong they did. I never got a call back apologizing or just to talk about it. I will never buy another car or get my car services from these guys again. It seems like they just do not care!

Hi I am a senior citizen 67 to be precise I bought a car from your showroom you asked me to have paint protection and window tinting ... Shame shame shame on your quality of work this would be my third time to come to see you to pick up my car that I have paid you in full.

The spare tire would not pass RTA inspection and you sneaked it in the boot.

I have been told this is a family business I’ve been told the car has done 10km.

I really want to know has Col Crawford put money first and Australian senior-citizen’s last???

Great service by Jamil and will sales team.
Thank you very much guys !! Now we are enjoying our fantastic X4.
Would highly recommend purchasing a new or used vehicle from this terrific sales team.

The BMW X5 is an exceptional motor car.

Jamil and David we very courteous and professional. Most importantly they listened and actively addressed our concerns working as a team during our visit and while on a test drive. As a result this was a very fuild and easy purchasing decision.

No principles, bad business practices. Stay away from them. They think customers are fool. Back flipped on what they offered in one day. Worst experience ever at any car dealership.

Took the car in for a trade-in valuation on an i30, was $6,250 lower than the next quote.
Told them that the offer was dismal and they made vague noises about oh well lets see what we can do.
Took them exactly another week to come back and improve by $700 which was laughable.
Go elsewhere, in my experience you will not get a fair deal.

Just bought my new car from Col Crawford. Jamil and Aiden, helped me through the whole process. Two days after I chose my car I was driving it! I have already recommended Col Crawford to my friends.

I had such a great experience purchasing my new car from Col Crawford. All the staff were knowledgeable and not at all pushy. Will definitely be back when its time for an upgrade!

From the moment we walked into the dealership - so many brands to choose from... we were greeted with respect and listened to. We ended up buying a Holden Colorado with all the trimmings... and to top it off, our first service experience was just as great - highly recommended Col Crawfords.

October 4th 2019 Update: Awesome

Purchased a new car for my mum - the entire team in the Holden dealership went out of their way to assist. We will definitely be recommending Col Crawford Lifestyle Cars.

Exellent experience. I highly recommend Col Crawford BMW Brookvale team, I cannot fault my experience & love my new BMW 125i Sports. Keep up the brilliant service guys. Thank you Jamil & Ian for a first class experience. ⭐️⭐️⭐️⭐️⭐️

Offering 2K for mrs car, when there was a same one in the lot for 12k, same ks, mrs car was higher spec. Went there 2 years ago to trade my landcruiser for as Patrol, Offered me $3800!!!!, they had the same model In their used car section for 20k, same condition and km. Be careful you dont lose big $$$$ on a low trade in.

My son and I walked through all the showrooms for over an hour today, without a single salesperson offering a hello, let alone any service. The only person to acknowledge us was the receptionist at BMW. After saying we were happy to browse before asking questions, she promptly directed us to the second hand vehicles upstairs! Useless and judgmental whilst I was interested in a new 2 series.
Staff were available and clearly watching us. So their sexist, ageist and prejudiced presumptions cost them an easy sale today. Shame on you.

Too many young kids employed in the service centre who are careless with handling of cars. I took my car in for a service and came out with 2 large scratches on both sides of the car which the service centre denied was their fault and would not repair them. I would never go there again or recommend to anyone.