Comfort Heating and Cooling

Excellent service – Brett and his team of young men were absolutely delightful and professional from beginning to installation. Our system broke day 2 of winter which was a very stressful time. They made the process seamless, and our new system is beyond amazing. Show reply

Couldn’t be happier! – Third time dealing with this great company, wouldn’t use anyone else! Had fantastic help, advice and service from first phone call enquiring about replacing old gas heater and ancient wall air conditioner in our rental property with a reverse cycle split system. Had the government rebate schemes explained, which we qualified for, making the… Read more ·  1

exercise so much cheaper. Great to have Lachie come out to quote and answer all my questions. Lachie, Red and Chris removed old units and did a great job installing new Daikin unit. Philip bricked and plastered over the hole left in the wall from the old air conditioner, you wouldn’t know it was ever there from inside or outside! All the team were very professional, friendly and tidy (no mess left). Before I phoned Comfort, I’d been stressing about all the elements of the job but they had it all covered with their excellent team. New unit is a great improvement and rental looks so much better. I would definitely recommend Comfort to anyone, so easy to deal with and such a great result, I couldn’t be happier!

Great team – I had 3 Daikin split systems installed in September 2022, Lachlan, Rory, Troy, etc & the electrical team were great to deal with. Very impressed with their punctuality, attitude & work! You have a great team, Brett, treat them well! Liew Show reply

Excellent team – We are very happy with the air-conditioning installation carried out by Comfort Heating & Cooling. We chanced upon the company seeing their company van at our neighbour's place and we could not be happier with having picked up the phone to call them. Excellent and timely process from quote to installation. Couldn't be happier. Highly recommended! Show details ·  1

Excellent installation – Four split systems installed by this company. Paul was an excellent ambassador and introduction to the company with his patience and knowledge during the quote process. During installation Radman was precise and neat and very fussy. Michael and David also knew their trade well. Cameron the electrician explained step by step as he proceeded. Do not hesitate to contact this company. We made a good choice and recommend them. Show details ·  1

Great service, great technicians – We had the need for two of our heating systems to be fixed this week, one a Daikin ducted air conditioner and the other a Braemar gas ducted heater. We contacted Comfort Heating and Cooling (Mont Albert). The work was done efficiently and the technicians (Craig and Marc) were polite, professional, competent and a pleasure to have in our home. I would have them back in a heartbeat.  Show details ·  1

New Brivis Heater installation – A very professional and extremely helpful company. Great advice on available options to suit our home and needs. Installation very efficient, team members knew exactly what they had to do, and did it swiftly and expertly. Pleasure to deal with the 3 team members who installed our new heater. Demonstrated and explained operations of heater. … Read more ·  1

Tidied up really well after the job. No fuss installation.

We have used Brett and his company before to install heating and cooling in other homes and cannot fault his friendly, professional, prompt and super efficient service.

Thanks Brett, Bryson, Lachie, and Jack. Well done!

Great service and competitive price – I had my ducted central heating installed in May this year by Comfort Heating and Cooling. It was very pleasant to deal with the team at Comfort Heating and Cooling. They offered competitive pricing coupled with good customer service. They are in my recommendation list for my friends and family. Show details ·  1

Great service – Our experience with Marcus and the team at Comfort Heating & Cooling has been first rate from start to finish. After first contact, Marcus quickly arranged a suitable time to meet and discuss our needs and provided a number of very good ideas that other installers had not thought of. The quote was provided in a timely fashion and was detailed and… Read more ·  1

competitive. We also asked Marcus to provide a quote on a number of alternative solutions which was undertaken without any fuss and also in a timely manner. The team consisting of Emilio, Bryson, Lachie, Terry and Jack arrived at the date and time specified, were very professional and treated our family members with courtesy and respect. Marcus briefed the team at the start of the job and kept us up to date throughout. The work was completed on time and the team also did a great job in cleaning up. Marcus also followed-up post completion to ensure we were satisfied and even came out again to answer a number of follow-up queries we had. This is the sort of professionalism that all competitors and other trades and suppliers should aspire to. We highly recommend Marcus and the team at Comfort Heating & Cooling.

Very good team! – I had my ducted central heating installed in September by Comfort Heating and Cooling. It was very pleasant to deal with Marcus, Jordan, Liz and the team at Comfort Heating and Cooling. They offered competitive pricing coupled with second to none customer service. They are in my recommendation list for my friends and family. Show reply

These Guys are the Gold Standard in Service! – I had the team at CH&C replace my old Central Gas Heater a year ago and they did a spot on job. They arrived on time and were friendly, quick and efficient. Their price was competitive and the service was impeccable. The new heater worked fine and then a year latter we had problems with the heaters operation. Called the guys from CH&C and they… Read more ·  1

quickly arrived to assess the situation. The problem was with the return air ducting that we did not replace the year before. CH&C fixed the problem and now the heater is working perfectly again. Thanks guys, your service is the best. I would highly recommend these guys for all your heating and cooling needs.

Good Service – Our recent experience with Comfort Heating & Cooling in Mont Albert replacing our Ducted Heating was very pleasant and professional. Friendly and easy to deal with. We can certainly recommend this Company. They even put forward the installation date for us, so we wouldn't be without heating. Thank you Marcus and Liz Show details ·  1

Wonderful staff and service – We recently had Comfort Heating and Cooling replace our ducted heating unit in our home. After obtaining 3 quotes, Comfort Heating and Cooling were substantially cheaper and based on online reviews we decided to go with them and what a great decision. Our replacement heating was originally booked in for the middle of May, however when we rang… Read more ·  1

them in a panic to advise that we had several guests travelling from interstate to stay with us to attend a funeral they were only too happy to fit us in earlier. They worked from lunchtime until after 6.30pm (in the dark mind you) to complete the job and still made sure they cleaned up and vacuumed inside. All of the staff were so friendly and polite, and they made sure our dog did not escape outside at anytime during the day. It was fantastic to see such enthusiastic young workers who clearly enjoy their job, and Marcus made sure to attend the site and stay for the last hour of work to ensure everything was on track and help complete the job - a special mention to the young worker with the great singing voice who kept our guests entertained whilst working away under our house! Don't use anyone else but Comfort Heating and Cooling and you won't be disappointed. Thanks again Marcus and guys - we really appreciate how you came through for us and did such a great job.

What a great experience! – Our recent experience with Comfort Heating and Cooling was first class. It started with Marcus providing the right solution for our home and finished with a very professional team arriving to install our ducted heating and cooling system. They are courteous, thoughtful, careful and highly professional. We were impressed with the quality of… Read more ·  1

workmanship and there was never an issue going above and beyond what was required to get everything done for us. What stood out the most was that all the team genuinely love what they do and it reflects in the results. Importantly, they do not forget you when the job is complete and the after care support from Marcus is excellent. If you want the best heating and cooling solutions in Melbourne and a team that will get the job done then look no further than Comfort Heating and Cooling.

Top Service – We had 2 Split Systems Daikin spilt systems air conditioner units by Comfort Heating and Cooling. Top class installation by tradesmens very happy with the work that was completed.  Show reply

Great service – We emailed Comfort Heating and Cooling in Mont Albert to get a quote for what was a well overdue service of our Brivis gas ducted heating unit and to fix a problem with the pilot light. Natasha in the office responded very quickly with a full explanation of the service procedure and cost, and Craig called soon afterwards to book a time that suited… Read more ·  1

me. Craig arrived on time, and undertook the repairs and service quickly and efficiently.

They charge a fixed service price (unlike my previous provider where the charge was in 15 minute increments plus the call out fee) so their pricing is competitive and transparent.

There are a number of companies in the market providing heater servicing, but with their competitive pricing and courteous and efficient service (both in the office and onsite), I have no hesitation in recommending them.

Great service, very professional – We are very happy with our new Daikin ducted cooling (and heating - hopefully it will be a while before experiencing this!). We were also very pleased with the quick follow-up (the return air grill was askew and needed to be replaced). Brett and his team were courteous and professional, and engaged with us to ensure we knew what was happening at all times.  Show reply

Cool and Happy – We first contacted Comfort Heating & Cooling for cooling solutions to our 2 upstairs bedrooms which get extremely hot in summer and our study downstairs. Sadly for us the option of upgrading our current ducted heating system to allow for refrigerated cooling as well was not an option, so Marcus set about working out the most suitable and cost… Read more ·  1

effective solution for our requirements. After taking a lot of things into consideration on which units would work best in each room, with safe and efficient means of installation being paramount, we were pleased with Marcus' suggestions (2 x floor standing; 1 x wall mounted) and quoted cost. The installation team (headed by Emilio) arrived on the designated installation day at the time given and worked quietly and cleanly until all systems were installed. We had one small hiccup with the installation of one of the condenser/inverters and the office staff, along with the installation team, were extremely helpful and were soon able to provide a workable solution that fixed the problem. Unfortunately for us the electrician (Josh) was not able to be on site on the same day as the installation but came the next working day, at the designated time, and swiftly hooked all 3 units up and had them working in no time. All Comfort Heating & Cooling installers who came into our home to complete our project worked quietly, efficiently and cleaned up after themselves so you would not know they had even been there if you hadn't been there to see it all happen. We would highly recommend Comfort Heating & Cooling as a company who will provide you with the heating/cooling solution you need at a price that won't break your budget and will then get it installed in a very streamlined and professional manner. Thank you again team for a job well done.

Great Job – I recently completed a project involving a Daikin VRV, ducted refrigerated system and hydronic heating to our home in Blackburn South. Marcus was my point of contact whom I found to be extremely professional. In addition, the quote provided was also very competitive. Marcus discussed, considered and provided valuable input in both, planning and… Read more ·  1

installation phases.

Also, a big thank you to the entire installation team.

Since my job I have had the pleasure and confidence in recommending Comfort Heating and Cooling for another large scale job.

I’m glad to have created a strong relationship with Marcus and now plan to use Comfort on my next project.

Much appreciated.

Sam Sirianni

Great Company and an Excellent Air Con Unit! – I had an Actron Que ERQ-17AS 17.5 kW Ducted Refrigerated Aircon installed by Comfort Heating & Cooling. Tony Evans who came over for the initial quote was very professional and polite and explained everything in detail as what needs to be done and gave us options for different sized models for Actron Que and the Wifi controller + Zone… Read more ·  1

controller/sensors. Our house needed a smaller unit than we got but as we are planning to add another room or two, Tony suggested its a good idea to get the next sized model to be future-safe. Before install, Tony came over once again to finalise the location of the Return Air Grill, Indoor coil, Outdoor condenser and the vents needed for each room, which was very professional in my view.

The team from Comfort Heating & Cooling who came for the actual installation were also excellent. They knew what they were doing and even though the installation was planned to be completed in two days, They finished the work in one day (But not compromising on the quality of work). They kept asking me and advising me regularly about everything they were doing.

Overall, I would recommend Comfort Heating & Cooling and the Actron Que system to everyone. My experience with both have been great. Price-wise the Actron units would be dearer to other makes in the market but I can assure you that you cannot beat the performance and features of Actron (especially the new Wifi Controller which can be controlled through a Phone App too) and also its long term reliability and efficiency. I would advise to spend more at start and get a proper air con installed rather than get a cheaper one and not be happy with it. After all it is one of the major investments in your house.

Special Thanks to Tony & Installation team who did an excellent job for us!

Great service installing Daikin heating and air conditioning Split System – Great job from, and thanks to, Marcus, Alex and Connor from Comfort Heating & Cooling Pty Ltd who installed a Daikin split system in our Deepdene home yesterday. We have had the pleasure of Comfort Heating & Cooling services in previous homes and have been delighted. We are always amazed by the absolute professionalism of their team and high… Read more ·  1

quality of their installed products (as they only supply trusted and tried manufacturers) and their on-time, courteous and efficient installation is always impressive. This unit was installed yesterday and Marcus's team installed this in an operation that was a well-oiled machine of Marcus project managing his team of installers (Alex and Connor on this occasion) and electrician. What we appreciated was their overcoming obstacles from our difficult install into a wall cavity between the plaster board and a border brick wall (without the need to cut along the plaster board to install other than where the unit goes), installing the engine of the unit on the roof (with the use of a mini lift for OH&S considerations), and down to the water drainage pipe outlet neatly installed into the down pipe. Well done team. We will be back as needed or recommending you to our family and friends. Another nice touch was that free of charge, Marcus offered and delivered changing some ceiling vents for our evaporative air cooling which had nothing to do with their company but that is the sort of pride they take in their work and customer satisfaction. A 5 start service, thanks. Roger & Norma.

Awesome Job – The Comfort Heating and Cooling team did an awesome job of my new heating. Arrived on time and were very thorough to make sure we were happy with the heat from each duct. Nothing was too much trouble. I would certainly recommend them to others.  Show reply

Amazing Service – This is the second project I've used this company and wouldn't think twice about referring them on. Installed a Daikin reverse cycle ducted air con this time, complex job over two levels and tight spaces. They overcame every hurdle the job presented and introduced me to the My Place Advantage Air System, google it, you wouldn't do it any other… Read more ·  1

way, amazing where technology has taken us.

I write this review to acknowledge the job the boys did in particular, what a crew. Special thanks to Cam and Brett for customising my job and getting me over the line.

Good Experience – Can't comment about previous review, but I have just had a good experience. Got three quotes - this one was priced in the middle. Felt comfortable with Tony - he was not pushy. All questions were answered before I paid deposit. Installers - polite and courteous, worked hard and cleaned up. Will use again and have recommended to friends.  Show reply

Please beware – I engaged the services of this company recently and have regretted it big time. At first they are so professional but after the deposit is put down they didn’t return calls or emails. They installed two split systems very badly. In particular [Name Removed] would not answer queries and even at the quoting stage virtually said we had to put a deposit down if we wanted any more details! PLEASE DO NOT USE THIS COMPANY.