Comfort Style
23 reviews
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I rang today and the gentleman was very very helpful - Stefan in Perth. Thanks for everything Stefan.
Unresponsive. Stores and even managers do not bother to respond
We were at the Cockburn ComfortStyle shop today and we dealt with Danielle. She was just lovely - took the time to show us the furniture and we never felt rushed or pressured. Nothing was too much of a bother for her. We need more salespeople like her.
Best Customer Service Ever! – Had the most beautiful experience at our local Kalgoorlie store. My mum has been having a lot of health issues, falls etc. Went and saw Chris and she seriously went above and beyond to help my mum. She found a bed low to the floor, a very comfortable mattress and rang the boss and got her an amazing deal. Had it delivered in 30 mins on a very hot… Read more
Kalgoorlie Saturday. My mum was in tears at the generosity and care she received. We are so grateful! Chris you are a star! I hope your boss sees this. Thank you from the bottom of our hearts!
If you’re missing a piece NO REFUND! – WORST CUSTOMER SERVICE! I went in the store to purchase a desk and they were quite pushy. When I got home I attempted to assemble it and there were MISSING PIECES! So I contacted the store sent pictures, sent my receipt, wrote a paragraph about everything and guess what? They won’t accept returns, they don’t give out refunds, they offer to build… Read more
it for you, but how am I supposed to pick it up in my sedan? I HIGHLY recommend NOT buying ANY of their products because if there is just one piece missing it’s a nightmare and you’ll lose your money that’s a GUARANTEE! :)
Looks good. Absolute rubbish – Bought expensive dining suite and lounge just on 5 years ago for my city unit. As I farm in the country the furniture has had virtually no use. The dining chairs were supposedly vinyl but it's like a spray on finish that without being touched is literally disintegrating. The underside of both lounges and dining chairs looked like a black cloth… Read more
material but now it's literally turning to powder and dropping off in large chunks that stain the floor and tiles and are difficult to clean up. When I bought. Them I checked where they were made and it said Malaysia so I thought might be reasonable quality but they are rubbish. Avoid buying from this mob if you want furniture that looks good but will disintegrate before your eyes after a couple of years
Good Shopping Experience – We came to the Mandurah store on a Sunday and was immediately welcomed by Trudy the sales lady. We were given all the information we required before our purchase and once we decided on the recliner that we wanted it was ordered and paid for and a delivery was arranged for two days later. Lovely friendly staff and a great place to shop, would highly recommend. Thanks again Trudy Show details
Never buy from this shop – Worse place to buy a bed. Their bed broken without doing anything
- +7
Go to Osborne Park. Amazing furniture store – This place is a gem, HUGE choice, awesome deals and attentive knowledgeable staff Show details
Terrible product and service – Bought an evolution bed. Obviously designed by someone unqualified. Have had legs replaced 3 times, bed has been held by a pile of books since purchasing. Have emailed twice enquiring on warranty and no reply, (would prefer to keep in writing). There is No competition in kalgoorlie so they aren't bothered. Also the quality of all other products I've purchased is terrible. Show details
Excellent service Malaga store – My partner and I only went in to browse but once we had a look and lay down on the zeek mattress the lovely lady (sorry can’t remember her name) explained all the features and we were hooked. So glad she pushed that little bit because we were procrastinating and would’ve taken forever to find a bed. Thank you so much to the 2 lovely ladies I will definitely recommend. Show details
Lounge – Thank you Jon Mayors from Comfort Style manjimup .. love our new lounge ..and such friendly service .. perfect .. I recommend you take a look for yourselves
Won't buy there – My daughter brought a bed frame from here, worth near $1,000. We were promised 4 times of arrival dates to each time be disappointed of arrival time not fulfilled. they said it was due to covid, but don't promise something you can't fulfil. Long story short, Up to 3 months later got free delivery because of the empty promises. And when we had… Read more
got it had to return as their workmanship is crap to say the least. And then with the second head board doors hubby had to fix and again doors on bed head are slightly bent either side. Won't buy from here again unless you want rubbish. First time from buying from here and the last
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Lack of service at Mandurah branch – Bought a couch 5 months ago, I understand Covid delay, however I’ve had one call! Had the day off for delivery and it’s not coming for another month. No communication! Show details
- +1
Poor quality lounge suit deteriorates – Really disappointed that our lounge that we rarely use has deteriorated to the point our room is covered in ‘snowlike” particles .. follow up was met with an option provided to buy another lounge. Show details
Service was fantastic and staff were extremely helpful & friendly – Staff were very friendly, easy to talk to and we purchased our bed without issues and got it on sale Fantastic Cockburn store. Great range of products too, will be returning Show details
Geraldton Store – Have been into the Geraldton Store on several occasions and have always been greeted warmly, given great service. Purchased exactly what I wanted. Delivery service was awesome. I had to assemble myself, which I managed but putting the wheels on was difficult as there was no predrilled holes but I got there in the end. Overall the Geraldton store is awesome. Show details
Delivery guys – Brought a new bed from mandurah .comfort style wasn't happy with delivery guys they had to take it up stairs. and quite rough broke a bowl dumped it and left I was left on my own setting it up think they could be a bit more helpful Show details
Not Satisfactory- after sell service – Store manager doesn’t want to listen and cooperate when time comes to claim extended warranty. Price for extended warranty paid to Comfortstyle, however they say that is not their responsibility to deal with product fault claim!! Show details
Find just what I was looking for – Visited the Cockburn store looking for a basic queen bed . Found exactly what I was after and with John’s help negotiated a very good deal. I am a happy customer
Cockburn Store , amazing service – Called in browsing and the salesman John was super helpful he offered us such a great deal , we purchased a new sofa bed on the spot. They will hold till May (so handy as we are building) got a free lamp table thrown in and they deliver. What more could you want. Great range of products to chose from and great prices. Highly recommend this store.
Extremely helpful and friendly service – It was easy to find what we wanted in the store. The range offered was rough without being overwhelming. Very good quality product for the price. No assembly required for the item we bought.
Why shop elsewhere... What a gem – Love my Fraloni coffee and lamp table. Awesome.Great place, range, crew, price ....well run. Had a great experience, would highly recommend, definitely my go to herein .... Next to officeworks end of Hutton, easy to park Show details
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