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Part of CBA Car Insurance 1.4 
2CBA Third Party Property Damage Car Insurance

CBA Third Party Property Damage Car Insurance

 Verified
2CBA Third Party Property Damage Car Insurance
1.0

4 reviews

Positive vs Negative
0%100%
Claim Resolution Time
  • <1 week
  •  · 
  • 3+ months
Transparency ?
1.0
Customer Service
1.0
Value for Money
1.3
Dolly M.
Dolly M.
  Third Party Property Damage

Poor service – Very poor service they wrrite of my car and said pay you in 15 days more than month still waiting. I spend more than 90 mins each time to call them and no answer.

  • Claim Made: Yes
  • Insurance Type: Comprehensive
  • Plan covers drivers under 25: No
  • Claim Resolution Time: <1 week
Carlos
Carlos
  Third Party Property Damage

CBA & Hollard service is horrible! – I've spent countless hours trying to get my car repaired

  • Claim Made: Yes
  • Insurance Type: Third Party Property Damage
  • Plan covers drivers under 25: Yes
Sarah
SarahWA2 posts
  Third Party Property Damage

Awful experience – CBA Insurance is awful. They take forever to get back to you, and they stuffed me around so much with my car excess claim. They apparently didn’t receive the money, but failed to contact me, instead I got contacted by the other insurer saying further action would be taken against me. So I had to contact them. Awful, horrible experience. Don’t use them!!

  • Claim Made: Yes
  • Insurance Type: Third Party Property Damage
  • Plan covers drivers under 25: Yes
  • Claim Resolution Time: 3+ months
  • Claimant is the policy holder: No
  • Claim Date: March 2023
Anh L.
Anh L.NSW2 posts
  Third Party Property Damage

Stay away from them! Seriously! – It has been a month since my wife had a car accident. The truck hit her from the back and the other driver admit that he is the at-fault driver. Third party policy with Comminsure, lodged the claim and nobody contact to help or finalise my claim. Need to contact the other party to ask for the claim numbers from their insurance. Contact the other insurance and got advise that they request Comminsure to send off the support documents, however Comminsure didn’t reply. Contact Comminsure and waited hopelessly on the phone over an hour several days still not reach them. Call to the sell department and they pick up the phone straight away then I made a formal complaint about their service. I got a call the next day and the officer promise to sort out within 48 hours. Now I am sitting and wait hopelessly again.

  • Claim Made: Yes
  • Insurance Type: Third Party Property Damage
  • Plan covers drivers under 25: No
Value for Money

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