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Commonwealth Bank Travel Insurance - Credit / Debit Card Insurances (Gold Cards)

Commonwealth Bank Travel Insurance - Credit / Debit Card Insurances (Gold Cards)

4.0 from 1 review

Reviews

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(1)
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  • Value for Money
    5.0 (1)
  • Transparency
    4.0 (1)
  • Customer Service
    4.0 (1)


Honoured 100% of my claim without debate

published

While others have criticised this insurance, I only have high praise. I travel frequently and always read the PDS carefully whenever I purchase insurance. This time I took the free travel insurance as it offered everything we needed. When my father sadly died requiring a sudden return from our trip the call centre staff were sympathetic and helpful. Yes you have to book and pay your own way home, but I expected that, and yes the claim form is a little arduous to complete, but they did not dispute any of my expenses and paid promptly once the death certificate was provided. If you read the PDS and it has what you need then I highly recommend this travel insurance.

Transparency
Customer Service
Value for Money
DestinationEurope, North America (inc. Hawaii) and South-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeYes
Type of ClaimOther
Claim Resolution Time1-2 months
Claim DateOctober 2019
Claim ApprovedYes
Insurance Cover For:Adult
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