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Commonwealth Bank Travel Insurance - Credit / Debit Card Insurances (Platinum & Diamond Cards)

Commonwealth Bank Travel Insurance - Credit / Debit Card Insurances (Platinum & Diamond Cards)

1.0 from 1 review

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Absolutely Useless Policy

Phone was stolen with cash inside the wallet, whilst the phone on table with arm touching it. Provided evidence of the fact of the withdrawal amount as they requested this. Came back with a response stating that the cash must have been on my physically and denied cash aspect of claim.

The phone they only compensate for purchase price and not the rrp. Makes it difficult when the phone was a one off sale or a gift as they only give the purchase price. Never again!

Value for Money
Transparency
Customer Service
DestinationEurope
Claim MadeYes
Type of ClaimLost/Stolen Property
Claim Resolution Time3+ months
Claim ApprovedNo

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Questions & Answers

Sorry, there are no questions about Commonwealth Bank Travel Insurance - Credit / Debit Card Insurances (Platinum & Diamond Cards) but you can read 14 questions about Commonwealth Bank Travel Insurance.

Details

Commonwealth Bank Travel Insurance - Credit / Debit Card Insurances (Platinum & Diamond Cards)
CategoryTravel Insurance
Contact Number 1300 467 951
24-Hour Phone Contact No
Online Live Chat No
Other Insurance Types Offered Car and Home and Contents
UnderwriterZurich
Maximum Age Covered 100 years old
Medical Coverage
Overseas Emergency Assistance Unlimited
Accidental Death$50,000
Emergency Dental$1,500
Pregnancy (max weeks) 24 weeks
Resumption of Journey $5,000
Hospital Cash Allowance$100 per 24 hours up to $10,000
Overseas Emergency Medical & Hospital ExpensesUnlimited
Loss of Income$7,500
Permanent DisabilityNot Included
Luggage & Personal Effects
Theft of Cash $500 (combined with Credit Card and Travel Documents cover)
Delayed Luggage $500 after 12 hours
Credit Card Fraud$500 (combined with Travel Documents and Theft of Cash cover)
Travel Documents / Passport $500 (combined with Credit Card and Theft of Cash cover)
Maximum Single Item Limit $5,000
Luggage & Personal Effects $15,000
Ancillary
Personal Liability $2,500,000.00
Rental Vehicle Excess $2,250
Motorbike / Moped Coverage Included up to 50cc, optional between 51cc and 250cc
Domestic Pet Care Not Included
Special Activities Packages
GolfNot Included
CruiseOptional Extra
Adventure Optional Extra
Snow / SkiOptional Extra
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