Conrad Martens Plumbing & Hot Water
VerifiedABN: 32119365570110 reviews
Reviews with attachments
Fast and Fixed! THANK YOU! – Prompt timely service to get my hot water system replaced. Professional and polite staff from the first call. What more could you ask for?! Thanks to the team at Conrad's :) Show reply
Great service once again – Same day hot water install at our place in Taringa. Big thanks to the team at Conrad’s for making it happen with such short notice. Job well done once again! Show reply
Positive reviews
Matt was a great help today. Thank you so much for the fix. 10/10 would recommend anytime.
Have used these guys many times and they are always fantastic. Recently they fixed our gas leak. Job was completed in less than an hour from making the phone call. Could not recommend a better plumbing team.
Matt was awesome, had the problem sorted in record time. Highly recommend
Negative reviews
Totally extravagant call out fee – Conrad Martens came to our building twice for a noise with our hot water system. The issue is that we were charged $471 and they still couldn't figure out the problem. It is not the problem as such it is the fact that two callouts were $471. I'm absolutely gob smacked. This would of been a maximum of about 2 hours. I acknowledge we couldn't… Read more
replicate the problem whilst they were here, however I had two videos of the issue so they had a good idea what the problem was. Never will we use them again.
Overcharging, excuses and bad customer service – Second time used and horrified by the clear overcharging on the unitemised bill that was sent. Do they think customers don't deserve to know what things have cost? When they finally sent a 'slightly' itemized bill you could still see the overcharging. Lots of excuses when you identify the overcharging on time and parts but none of the 'excuses'… Read more
make sense. One product provided needed to be replaced on my time and expense but no apology from this lot. Plus this company was [Content Removed] enough to attach an internal email in one of their replies where they made fun of me and confirmed one thing - they are also unprofessional when it comes to customer service. I do not recommend.
Hi Mark, We apologise that… Read more (+1 reply)
DONT RECOMMEND AT ALL – Obviously overcharged. Charging me $500 for replacing 4 flexihoses, and they asked me to pay $200 material costs for those hoses which I could get same stuff in Reece with no more then $30. What an ez money to make during the pandemic.
Hi Yin, We apologise that you… Read more
Recent reviews
"Outstanding service from Conrad Martens Plumbing Installations! The team demonstrated exceptional professionalism, expertise, and attention to detail when working on my toilet system installation. From start to finish, the workmanship was of the highest standard, and everything was completed efficiently and to perfection. Their friendly approach,… Read more
clear communication, and commitment to customer satisfaction made the entire experience stress-free. If you are looking for reliable plumbers who take pride in their work, I highly recommend Conrad Martens Plumbing Installations. Quality workmanship, excellent service, and results that exceed expectations!" ⭐⭐⭐⭐⭐ Julie R Bakharia
The team were able to quickly attend our property and address our issue. So professional and had all the replacement parts on hand so able to quickly fix the issue without any fuss
Excellent service! Matt from Conrad Martens Plumbing & Hot Water fixed my broken toilet seat quickly and professionally. Friendly, efficient, and hassle-free—highly recommend!
Had Matt come to fix my plumbing issues he was by far the most efficient and caring plumber I have ever met, his intention to details, work ethic and overall friendliness was second to none. Thanks Matt
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Excellent plumbers, Matt does an amazing job and is always very professional and knowledgeable. Prices are always fair too. I Would recommend these guys to anyone!
Had Matt come out to our property, he was very professional, really knowledgeable and friendly. He explained the issue in simple terms and was very efficient. We were really pleased with his service and customer service. Will definitely return and recommend him further!
Bruce from Conrad Martens was prompt, polite and fixed the issue with my water heater in no time at all. Particularly impressed that there was no upselling as he confirmed a bit of maintenaince was all that was required to fix my issue. I'd hightly reccomend Conrad Martens Plumbing & Hot Water for anyone in need of an honest plumber!
Had Matt come and look at a few dripping taps and a blocked drain, he was very efficient and diagnosed the issue very quickly, his attention to detail was top level, really appreciate the office staff also as they where very swift in organising the plumber to come out, highly recommend.
I would absolutely recommend Conrad Martens. The team were extremely helpful in assisting me with my plumbing issue. They came out within the hour and Matt who attended was extremely friendly, professional and efficient. I won’t use anyone else in future.
Had Matt come out to fix our plumbing issues. He was efficient with attention to detail. Highly recommend
Had Matt come out he was very helpful and got the job done highly recommended!
Nice workers, pleasant and got the job done in great timing
Very reliable service. Plumber who attended was kind and knowledgeable and payment was straight forward.
Find out how Conrad Martens Plumbing & Hot Water compares to other Plumbers
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Had Matt come out, he was really helpful and explained the issue thoroughly, highly recommend cmps
Really happy with the service provided by Conrad martens, well priced and it was nice to see someone fix something instead of opt for full replacement.
Excellent service – Engaged Conrad Martens to fix our toilet. The office staff were helpful and booked it in that day for us. The tradesman was polite, professional and explained everything that had to be done. Was a great service and great price. Would definitely recommend them.
Prompt emergency service – I called Conrad Matens to repair a burst water pipe within our office, the plumber arrived promptly, fixed the pipe. Very professional service, would highly recommend
Fantastic Service – From start to finish the service was excellent. The plumber turned up on time got the problem fixed within 20 minutes. I will definitely be using these guys again.
Great trade experience – Engaged Conrad Martens Plumbing to replace my old toilet cisterns and mixer taps. James did a fantastic job. Rectified some issues from original installation. He worked quietly and efficiently. Was polite and respectful in taking off his work boots every time he had to go out to his ute and back inside. Was surprised and impressed how quickly he got through the work. Will definitely use again. Thank you James.
Excellent Service – Excellent service, easy to deal with and competitive pricing for my Hot Water System. Overall extremely happy with the team at Conrad Martens - will happily use again
Great company – Always precise, friendly and affordable. Can’t beat them considering trades are so expensive now. Highly recommend.
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Hi Rhonda, We are sorry to… Read more