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Unprofessional and Insensitive. Will give incorrect information to push their agenda
I have had an awful experience dealing with Coronis Real Estate. I was a tenant in a property that they are attempting to sell. My experience started off poorly as I signed a document agreeing to the open houses yet they tampered the document after I had signed it.
They then pocket dialed and I overheard a conversation whinging and swearing about me. I sent a message to say I had overheard it and they responded “I was talking about another tenant”…. Even if this was the case, it is still extremely unprofessional. It is difficult letting someon...
I rented off coronis and my Property Manager took BOND,Also she took money that wasn't her's
Please don't deal with Rebecca Stott u will lose everything .
Rebecca where is my $750 u took and lied about?
Plus over a thousand dollars in bond that she lodged with RTA and I never knew about until RTA told me .Whilst speaking to them about this even they said this is common practice for this real estate. WOW I hope she can sleep at night.
Beaware of them they are professional thieves not Real Estate Agents!!!!!!!
Warning - Stay Away from Coronis!
The worst service I’ve ever received. They promised the world and delivered nothing. They failed to notify tenants that they took over, failed to transfer the bond and never answered or returned my calls to provide updates. When I did get in touch I was advised that things would be rectified in 24hrs and nothing happened, no follow up.
Please let this be a warning to others - never again will I consider doing business with Coronis!
Caused me so much unnecessary stress.
Worst real estate
Rented a house off them while my house was being sold. They aren’t quick to respond. The hot water system leaked and busted the home made pipe that was attached. It took days for them to get someone in to look and the plumber wasn’t happy about the set up. They tried to take bond off of us for marks that were already there. Luckily I took photos of every Mark in the place to prove it was already there. Don’t rent off of this company.
Tell you they will get over $355K but then list our property for $330K and get that much
They got rid of our long term tenant for the sale too so we lost a lot of money. Beware, Property Owners, as we had to have the property empty on Coronis say so.
Beware of Coronis
Coomera office. Disgraceful behaviour including bullying and serious lack of integrity. Research a Current Affair for a sample of their conduct. There are many other examples. Stay far far away. I wish I had never heard of them let alone paid them to sell my house.
Slow responses to major concerns
Issues with ledger management there is a gap where we haven’t been paid. There is a unauthorised pool on the property and even with repeat inspection it has not been removed.
Wouldn't even trust them again to sell my daughters doll house.
Coronis managed our property on the Sunshine Coast for several years and a few months ago we instructed them to sell our house. What a HUGE mistake!! We constantly had to follow up on open houses and if there were any potential buyers. After months we had to pay again to appear on the front page of search engines and our agent claimed that our new 4 bedroom house is very hard to sell simply because it had a tandem parking garage and side-by-side parking is what potential buyers apparently only desire. Seriously!? Then they talked us into loweri...ng the price just to make it easier for them to find a buyer. After several months of this nonsense we changed agents. Our new agent Mark Cheney and his team from Burpengary sold our house within a few weeks for a very good price without any drama. Again, we would not trust Coronis even to sell our daughter's doll house as they are unprofessional and simply incompetent.
Unprofessional on every level
Applied for a house to rent 3 weeks ago Lutwyche supplied everything required for told looks great owner approved the day before signing papers rent goes from $750 to $1000 very disappointing we have our house picked up and cannot move no interest in helping at all even after we escalated to management beyond disgusting service
Avoid at all costs
They will scam you to sign then charge you fee for not delivering their promises
I have signed an agreement and it was quite clear in my correspondence that I pay no fee including advertising if the house doesn't sell at agreed value
They couldn't sell the house after 12 weeks in the market. Then sent their advertising agent chasing money.
Even coronis agent whom I was dealing with agreed to pay.
Distressed and disappointed
Now they have send their lawyers after me.
Never fall with their Sweet talk and don't sign up. Avoid coronis Springfield lakes at all cost
Even buys should avoid these people...I would have given them 0 star but there are no choice Happy to reply if anyone has question
The best real estate agent
I've moved from Sydney and Vicki was my great help in finding accommodation and every step of the way
Great agency to deal with very understanding helpful and honest if I can give them ten stars I would no hesitation
I would use in the future
Avoid renting with Coronis
There's been far too many problems, consistency of errors, misinformation, and even lies. Staff don't pay attention to detail, keep poor records, reluctantly own their mistakes, and need to stop bullying. You will spend your time trying to sort out their errors, again and again. And don't forget what was revealed on A Current Affair about Covid-19 and their attitude toward renters. It's just not worth it. Avoid the stress.
Turning buyers off
There seems to be a pattern of sleazy sales tactics. I had a coronis agent try to "con" me in to making an offer on a property because he forgot that I already made an offer on his other listing . He would say things like can you give me feedback on the property then would argue with anything that I said, when I advised about the other offer he said well that offer wasn't enough (20k over asking price) then continues to try to sell the unwanted property to me. Since then Id get his "weekly update" spam emails. A few weeks later a different agen...t from the same office sent me an advertisement email about a different property, I called them and was advised that is was already under offer. I advised how irritating it was to receive a targeted email about a property that was already not available. I just got the usual crap of we are legally allowed to do that so it wont change. Now when I see a property with coronis I dont even bother looking at it anymore because I assume the price is either clickbait and is actually 50k more or they are advertising the property whilst under contract which annoys buyers but makes their life a bit easier.
Poor service and lack of professionalism
During the tenancy never followed their schedule to inspect. There were delays and no notification about the changes of their schedule. Slow to respond to your enquirers. But they work Very hard at the end of your tenancy checking each and every tile, making sure everything looks picture perfect for the landlords so that they will keep using them. They never say thanks for you to clean and remove the construction leftovers at the start.
Be careful if you rent with them especially newly built houses. Take pictures and videos, evidence everyth...ing before you start living in the properties. I have rented for 10 years, I know there are many good and professional property managers but not in Coronis. They don’t seem to look after tenants. Your agency is very important during your tenancy.
The reviewer stated that an incentive was offered for this review
Poor service and lack of “management”
We have been renting the same property for over 3 years with no issues at all and since our landlord changed to Coronis for rental property management, we have had nothing but issues. Their lack of communication is just the start of it. We have been told we are late with rental payments even when rent has been deducted each week via direct debit (As proven by bank statements), they are taking their time in resolving the rent issue with the rental ledger which we have personally investigated and found the problems with it and notified them of th...em, notice of entry emails are not being received due to the email address being incorrect and even after being told 3 times it was incorrect, they failed to correct it. This office is just a headache. As tenants, we should not be going to the lengths that we have to prove evidence of our weekly payments when it’s their job to “manage” the property in the first place.
Very unethical,illegal,bulling,ignorant lazy, useless managing agent
Adam Ryder is bullying and rude I have expirents in 3 months of a contract. I am older person. Adams tried my many times like big S ... last time house was open for inspection he left open all Windows and the doors did not set a alarm. Likely I come soon after he left.
Now is 2weeks after contract finish, he don't want return my garage door controla I text him every day ask to return. He telling me that he mail 8 days is to long , I don't have. I am older person living on myself on scare that somebody receive my accese to my house
The reviewer stated that an incentive was offered for this review
The sales staff from the Arana Hills office that we had to help us with the preparation for sale, sale and after sale follow up was fantastic. The valuation was pretty close to what the market was running at and delivered. There were other valuations, one that seemed to be to good to be true and another that was similar but a bit lower. Very polite and extremely helpful.
Try to take my bond
The unit is in Brisbane, QLD. After vacating the unit, I tried to contact them regarding bond processing. I did not understand why they tried to delay the communication. As I do not have an permanent address yet, I was a bit worried. After nearly two weeks, I had a sense that something was wrong and decided to also make the claim. Then received an email from RTA that Coronis already claimed all the bond. I emailed them to ask for a reason. Surprisingly, they said they signed off for the bond to be released to me and sent me the form without any...date which appeared to me that just had been generated. I called RTA and asking repeatedly about their claim. RTA repeatedly told me that Coronis claimed the bond FOR THEM. This is just unacceptable. Thinking about international students who were and are renting with this greedy agent and may have lost their bond for no reason just makes me sad. I do not usually write review but I strongly feel the need to do it this time. Sorry for a long story but I hope it helps.
I have had a person of this group as my customer for few years. Being a customer does not mean customer can do everything in a store. She eventually left with traumatic memory. She is one of the worst customers. Coronis should pick a right person for them.
Avoid at all costs
I paid the premium package to manage my property which includes all fees for leasing, smoke alarms and 4 property inspections. In two years, I received only 1 inspection report, was billed for smoke alarms & asked to pay for leasing. The agents allowed a dog kennel to be built in the laundry & left poop all over the backyard despite me saying no pets. The agents did not have the decency to take this from the tenants bond. I have to spend more time managing them, all whilst paying 5% more than other agents in the area. The service received by Coronis is so poor. I would never recommend them to anyone.
Questions & Answers
I am near the end of my lease I would like to know when do I have to submit a intention to leave form? Thank you Julianne Redshaw
Hi Julianne, thanks for your question. If you would like to vacate your current rental property, you just need to provide your property manager with 14 days notice in writing. However, if you're able to provide more notice it is always greatly appreciated. If you have any other questions, please don't hesitate to ask.
Hi, if i were you i will give two weeks only, i try to do the right thing and gave notice weeks prior and ended up having the real state bringing potential tenants twice a week till we left.
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