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Cricks Noosa

Cricks Noosa

1.8 from 21 reviews · View Statistics
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Reviews

  • Product Quality
    1.0 (8)
  • Return Claim MadeYes (2) · No (8)
  • Customer Service
    1.1 (11)
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Poor ethical work practices. Depending on who you speak with, a different story

published

Vehicle ordered and deposit paid March 2021. Contacted August 2021 asking if they should put the order in.
Contacted again in September stating they wanted to refund deposit and cancel the order. This followed my complaint to their head office and raising my concerns with Kia Australia.

Product Quality
1/5
Customer Service
1/5
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Ultan
UltanSouth East Queensland, QLD
  • 2 reviews
  • 1 like

STAY AWAY!

published

Bought a car "fully serviced" from them for $13k with 35k on the clock mid 2019. Got it regularly serviced as per service manual from them, two years later I bring in for next service, they tell me the transmission is gone (with only 78k on the odometer) and it'll cost $15k to replace, absolute disgrace.

Product Quality
1/5
Customer Service
1/5
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VJB
VJBSouth East Queensland, QLD
  • 4 reviews
  • 8 likes

Back Yard Service experience. My Advice take to a proper mechanic.

published
Product Quality
1/5
Customer Service
1/5
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Crooks Noosa

published
Product Quality
1/5
Customer Service
1/5
Incentivised Review No
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Clair Bear
Clair BearSouth East Queensland, QLD
  • 2 reviews

Cricks was my 1st choice.

published

I found a car that I wanted to buy and was given a fair trade with my old car.Unfortunately the car I wanted was a demo model and was told I hade to wait approximately 2months for another car to come in stock.I said pretty please as I wanted this car now.They obliged me and here I am driving my brand new Kia Rio.Thanks to Geoff for pointing me in the right direction about choices of cars.Thank you to all the other people involved with my new car.

Incentivised Review No
Store LocationNoosa Qld
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Pam
PamSouth East Queensland, QLD
  • 2 reviews
  • 1 like

Quote given for selling my Fiat 500

published

I recently took my 2016 FIat 500 to Cricks in Noosa where I had originally purchased it from as new.
I was shocked when I was only offered 4000 dollars for them to sell it on for I suspect considerably more .
According to the Red book car guide 8,200 was what I was entitled to receive in regards to the current condition of the car .
I was offered 8000 dollars for it at another car dealership and would therefore like to know why I was offered such a insignificant amount by your company.
Thank you Pam White

Customer Service
1/5
Incentivised Review No
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AEE
AEEPERTH
  • 5 reviews
  • 5 likes

STILL WAITING!!

published

A part was (supposedly) being ordered for me in October 2018. It is now (almost end) January 2020. My numerous emails asking for updates get ignored. I’ve contacted “head office” who fobbed me off on to somebody new at the Noosa dealership. After initial contact with him, emails once again get ignored. I called a week again and was told that I would be called back shortly. Well, I’m still waiting.

Incentivised Review No
Store LocationNoosa
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Worst experience ever

published

Purchased a new RAM I was shameless lied to and once you sign the contract you are treated like dirt. The car had rust on delivery after 7 months of requesting repair they advised me that the cause was environmental issues saying It was caused by me. I then took this up with RAM Australia. RAM advised that their was never a warranty claim made and RAM fixed the issue. Cricks a bunch of liers and dishonest crooks my advice is to run and deal with a reputable dealer. Visit their poor ratings on face book and word of mouth . I am not standing alone here

Customer Service
1/5
Incentivised Review No
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Peter
PeterSouth East Queensland, QLD

Useless

published
Product Quality
1/5
Customer Service
1/5
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Davo
DavoMoffat Beach
  • 4 reviews
  • 25 likes

Crooks

published

This is why they are called Cricks and their merry men of crooks. Scam after Scam Crick's warranty - Charter boat "What" charter boat???? Scams - Wrong oil, Tyres, Faulty Injector, Buy Back and more

Product Quality
1/5
Customer Service
1/5
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Steven A.
Steven A.South East Queensland, QLD
  • 8 reviews
  • 6 likes

They can’t even get their name right - should be spelt CROOKS

published
Product Quality
1/5
Customer Service
1/5
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Untrusted dealer -

published
Product Quality
1/5
Customer Service
1/5
Return Claim MadeNo
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The reviewer stated that an incentive was offered for this review

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cjh
cjhWide Bay-Burnett, QLD

disappointing

published

purchased used car end of January and within 2 weeks car was slow to start. got battery checked and needed a new one after being told battery was “good”. car had been looked over prior to our purchase by their service dept. however I was not aware I had to ring them first before I purchased a new one. that cost me.

Customer Service
2/5
Incentivised Review No
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JSFW
JSFWSouth East Queensland, QLD
  • 10 reviews
  • 8 likes
  • Verified

Dubious high pressure sales tactics!

published
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Jenks
JenksSouth East Queensland, QLD
  • 5 reviews

100% better

published

I booked my X Trail in for its 120,000 k service and must admit a little sceptical following my previous experience. The service department has new staff who were welcoming and polite which was not the case in the past. I was quoted a price, offered a lift back home and then received a text informing me that the work was complete a couple of hours ahead of schedule. On collecting the car I was charged the quoted price and made aware of potential work that might be required at the next service. Keep up the good work.

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