Please note that Rent My Estate have rebranded to Cubbi as of August 2015.
Forget about real state agents. Cubbi is the way to go.
Cubbi is excellent!!!! We've been using it for years and the only reason why we are stopping is that we are selling. We were frustrated with all the agencies and the poor service and property management services they provided, they were no flexible, they couldn't care less about our property, they were rude, we had many periods of vacancy. Since we start using Cubbi, we can have more control over our property, we can communicate a lot more efficiently with our tenants, our tenants are a lot happier, we have CERO vacancy periods, everything just...flows smoothly. And most importantly, Cubbi assists with all our contracts, paperwork, payments, so we have peace of mind. We have seen the evolution of Cubbi through the years, their people work hard to improve every day, and we are sure that they will eventually displace much of today's real state agents.
The worst service I ever used! Customer service is ZERO. They charge extra money without any explanation. Hopless
Charge extra fees with no explanation. My bank transactions show I paid on time. I tried to contact them many times but it didn't work. Very bad and completely disappointing
Cubbi is the best!
Cubbi has the best service ever. It's the third time I'm using it and it's perfect in a way of platform use, efficiency, and customer support. Thank you guys, you made my rental experience very positive
Excellent & efficient service
I wasn't sure about using an online agent, however, went with Cubbi and have been impressed beyond expectation. Consistently excellent and efficient turn around, very helpful during Covid with changes.
Exceptional service and great value platform
The Cubbi platform is great value, especially if you have multiple properties. The best thing though is their incredible customer service. It surpasses any property manager I have worked with.
Using for 3 years
Excellent Company. Easy process from advertisement, tenant selection and monthly payment. Also, Cubbi is great in answering all my questions. Furthermore, Cubbi is update with latest government rules. Few time
Good platform. Way better(and cheaper) than an agent in the middle
First time landlord. Cubbi made the process easy, took care of posting the advertisement to all web sites but I dealt with all inquiries and inspections and met and chose the tenants which is what I wanted. Cubbi made sure all paper work and contractual stuff is in order. Cubbi's application form for tenants is quite detailed but if a tenant can't or doesnt want to do it then maybe you dont want them as a tenant, it gets you the info you need to make a decision.
A few hiccups on the Cubbi website were sorted out quickly. I have good tenant...
Cannot make contact with anyone from Cubbi
I have just started using Cubbi. The advertising section is great and I've had a lot of interest. However, when Cubbi has been reviewing the tenants, they seem to have made a mistake with the estimated income and there is also uncertainty regarding one of the referees. I just want to be able to follow up with them on this but there is no phone number to do so. No one is available on the live chat and no one has responded to my email, sent over 24 hours ago. I'm worried that I wont be able to contact anyone ever using this service.
Makes it very easy for landlord and tenants
I've been using Cubbi for nearly 1 year now and although I've had some interesting hurdles with a tenant, Cubbi has always made it easy to make sure all problems can be addressed and recorded. The site works well on desktop/mobile, easy to navigate.
Shoutout to Ben who has always been very helpful.
My key feedback would be:
-The ability to easily have multiple entities for account management
-Native mobile application for iOS/Android.
-Allow landlords to update tenant information
The most ridiculous payment plat form for tenants. Constantly spams my email account.
Multiple times tried direct debbiting my account 3 days before rent is due, even though I said it needs a to be taken out on a certain dates. Caused me to incur multiple dishounor fees.
Cant make one single payment to pay rent and water bill as system doesn't recognise the one payment.
This is a cheap option for landlords.
Really buggy and unreasonable for tenants
I am a LL, and judging from my tenants experience with applying through Cubbi, I would never put my prospective tenants through that pain. The apply button doesn't exist on the desktop web version, and the mobile web version is buggy at best (lots of freezing). On top of that, there are very unreasonable and unusual mandatory questions that as an experienced LL, REAs will never ask of tenants (and indeed as tenant, I would never want to answer). Because they are set as mandatory, you CANNOT submit until these are answered, which means as an LL,...I will never receive potential tenants who might just be slightly short of the bill (e.g. they must have BOTH the mobile (why mobile and strictly mobile?) number AND the email address of former employers, they MUST have a cover note (it's a tenant application, not a job application?), etc.). It's just ridiculous and really limits my business options, I suggest Cubbi reviews actual applications out there and not make random assumptions because that doesn't contribute to "better" customer experience, but a worse one.
Don't waste your time
Service definitely does not live up to what they promise,
Service is generic and inaccurate
Always behind\late in replying and correspondence
Organise repayments beyond move out dates
Great in supplying the most basic of information linked to government sites.
Might be OK for the most basic of requirements - ie. you need someone to google how to apply for your bond back or send you a link to your tenancy agreement.
I let (I take full responsibility as I let Cubbi look after the tenancy as long as i did) my tenants get to $4000+ in arrears.
User friendly but incomplete
I had my property advertised with an agent for 5 weeks, and they hadn't found a tenant. I noticed they offered
**1 x ten minute inspection per week***
If you're a tenant & you liked thel look of my property but couldnt make it, too bad. Or is it me the landlord that should be told 'too bad'. I tried my best in these 5 weeks, changed the blinds, added some shelves, decorations, lamps.. dropped the price $25.. got professional photos done... no luck.
It was time to take matters into my own hands. I fired the agent, & found Cubbi.
This service would be perfect only if you have no problem with your tenant
Very slow response, like there is no one working there at all, my last query was responded 1.5 day after.
Its about time we got a FANTASTIC service like Cubbi !!
Cubbi is very easy to use, the customer service via the online chat are extremely knowledgable, helpful and prompt. The fees for my rental to be managed are very affordable compared to a conventional real estate agent. Everything is taken care of by Cubbi of which a regular agent would do.
I feel confident with the whole Cubbi experience.
Because its all online, I can log in whenever i need to and get answers, see rental payments progress, and just generally manage my account. The convenience is absolutely fantastic!!!
I have already recommended Cubbi to friends who have rental properties!
Questions & Answers
I asked my dad's doctor if he could use the Cubbi being that he's 90 years old, he said absolutely. My dad would like to know if you have any guidelines on how many minutes it should be used, every day or every other day? Do you have a workout plan or suggest something to help him?
Hey! Loving the question but I think you might have mistaken Cubbi with an exercise programme or equipment. Cubbi is an online rental platform that makes managing a rental property really easy so I don't think it's what you're looking for. However (assuming so many things and having a bit of fun) my advice would be to start very very light for a short period (say 5 minutes) every day then build up (duration and/or weight) over time, say increase by 10% every couple of weeks. Don't risk injury by going too long or too heavy too soon.
I order one I have not received it yet ,can't talk to anyone when will I get it? It has been taken out of bank account a week ago. My name is Dorothy E Hill please let me know
Hi Dorothy. I can't find your details anywhere- I checked both Dorothy and Nancy but no recent orders from both names. Can you email support firstname.lastname@example.org, tell us what email address you use with Cubbi and what order you're referring too and when it was purchased. We'll get it sorted for you asap! Michael
How many minutes are effective on the cubii?
Get an answer from our members and Cubbi representatives
Cubbi for landlords
If you’re a stickler for doing things your way, Cubbi helps you independently manage your property, without having to rely on a real estate agent as the communication go-between with tenants.
You can use Cubbi from start to finish, including looking for tenants and managing rent payments, among them. Cubbi estimates savings of around 70% of what you'd spend on a property agent’s fee.
Cubbi for tenants
Cubbi can be used for a variety of tasks, including to: search for and apply for a property online, access the lease agreement and related documents, make rental payments, and be informed of landlord notices, such as routine inspections.
Cubbi states that it’s a blend between an entirely online and self-managed platform, and having help from Cubbi staff.
While the majority of communications between landlords and tenants will be conducted independently on the online platform, Cubbi can step in and provide support if any miscommunications or disagreements arise.
Cubbi also asserts that having all the information on one platform streamlines the process, and helps keep landlords and tenants on the same page.
Other Real Estate Agents
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