??!
1 photo
Cubbi
4.7 from 239 reviews

Reviews

4.7

239 reviews
5
(213)
4
(9)
3
(5)
2
(4)
1
(8)
  • Transparency
    3.7 (3)
Previous
Next
leahcim_01

leahcim_01South East Queensland, QLD

  • 4 reviews

Good platform. Way better(and cheaper) than an agent in the middle

published
Transparency
Emma Z.

Emma Z.Canberra 2600, ACT

Cannot make contact with anyone from Cubbi

published

I have just started using Cubbi. The advertising section is great and I've had a lot of interest. However, when Cubbi has been reviewing the tenants, they seem to have made a mistake with the estimated income and there is also uncertainty regarding one of the referees. I just want to be able to follow up with them on this but there is no phone number to do so. No one is available on the live chat and no one has responded to my email, sent over 24 hours ago. I'm worried that I wont be able to contact anyone ever using this service.

Transparency
1 comment
Cubbi
MikeCubbi
Jeremy

JeremyGreater Melbourne (Inner), VIC

  • 15 reviews
  • Verified customer

Makes it very easy for landlord and tenants

published

I've been using Cubbi for nearly 1 year now and although I've had some interesting hurdles with a tenant, Cubbi has always made it easy to make sure all problems can be addressed and recorded. The site works well on desktop/mobile, easy to navigate.

Shoutout to Ben who has always been very helpful.

My key feedback would be:
-The ability to easily have multiple entities for account management
-Native mobile application for iOS/Android.
-Allow landlords to update tenant information

Transparency
1 comment
Cubbi
MikeCubbi
Real Estate Agents

Find out how Cubbi compares to other Real Estate Agents

Know better, choose better.

Compare all
Tikiii

TikiiiMetropolitan Adelaide, SA

  • 4 reviews

Hate Cubbie.

published

The most ridiculous payment plat form for tenants. Constantly spams my email account.
Multiple times tried direct debbiting my account 3 days before rent is due, even though I said it needs a to be taken out on a certain dates. Caused me to incur multiple dishounor fees.
Cant make one single payment to pay rent and water bill as system doesn't recognise the one payment.

This is a cheap option for landlords.

3 comments
Cubbi
MikeCubbi
Tikiii
Tikiii
Cubbi
MikeCubbi
lilmeh

lilmeh

  • 3 reviews

Really buggy and unreasonable for tenants

published
1 comment
Cubbi
MikeCubbi
Vik

VikSouth East Queensland, QLD

  • 3 reviews
  • Verified customer

Don't waste your time

published
3 comments
Cubbi
MikeCubbi
Vik
Vik
Cubbi
MikeCubbi
genXreviewer

genXreviewerSydney, NSW

  • 23 reviews
  • Verified customer

User friendly but incomplete

published

This service would be perfect only if you have no problem with your tenant

published

Very slow response, like there is no one working there at all, my last query was responded 1.5 day after.

Its about time we got a FANTASTIC service like Cubbi !!

published

Cubbi is very easy to use, the customer service via the online chat are extremely knowledgable, helpful and prompt. The fees for my rental to be managed are very affordable compared to a conventional real estate agent. Everything is taken care of by Cubbi of which a regular agent would do.
I feel confident with the whole Cubbi experience.
Because its all online, I can log in whenever i need to and get answers, see rental payments progress, and just generally manage my account. The convenience is absolutely fantastic!!!
I have already recommended Cubbi to friends who have rental properties!

Real Estate Agents

Find out how Cubbi compares to other Real Estate Agents

Know better, choose better.

Compare all
happyfeet

happyfeet

  • 15 reviews
  • 28 likes

Trying to join up for last two days, not going well

published
1 comment
Cubbi
MikeCubbi
Marc

MarcWide Bay-Burnett, QLD

  • 19 reviews
  • Verified customer

Less stress, better tenants, better returns

published
1 comment
Cubbi
MikeCubbi
Andrew

AndrewBrisbane

Great platform for tenants and owners alike

published
1 comment
Cubbi
MikeCubbi

Thanks for the great review Andrew. I could not have said it better myself. It's great to hear Cubbi is establishing great Owner-Tenant relationships and thus a better outcome for all. Michael

Mr x123

Mr x123South East Queensland, QLD

  • 5 reviews
  • 2 likes

Weekly rent

published

As a landlord getting weekly rent via Cubbi is fantastic. Their support is invaluable and they do a great job. My rental unit was only on the market for less than a week before it rented. Thank you Cubbi!

Sal

SalAdelaide

  • 2 reviews

Not accessable

published

Try to get hold of the agent but couldn't as he didn't answer his phone for two days.
Tried to call the Cubbi for two days and they simply didn't answer and the machine hanged up on me.
Just doen't give me the mind comfort that a customer needs to trust the service.

2 comments
Cubbi
MikeCubbi
Sal
Sal

yes, I mean the owner. That doesn't change the problem.
your system doesn't record the voice message, it only hangs up.

Cat C

Cat CSouth East Queensland, QLD

  • 4 reviews
  • 1 like
  • Verified customer

Not reliable

published

Not reliable in terms of payments, often late direct debits, sometimes early. Website is quite poor, very few capabilities in ongoing administration of renting once initial and infrequent arrangements are made such as initial lease commencement.

1 comment
Cubbi
MikeCubbi
Real Estate Agents

Find out how Cubbi compares to other Real Estate Agents

Know better, choose better.

Compare all
Matt K.

Matt K.Darwin

  • 10 reviews
  • 11 likes

Extremely slow website

published

Few times trying to browse their website and I found extremely slow. Not sure what is going on with their system.

1 comment
Cubbi
MikeCubbi

Sorry to hear that Matt. I'm just going to private message you now to find our more details. Thanks for the heads up!

Matt h

Matt h

  • 7 reviews
  • 8 likes
  • Verified customer

Fantastic alternative to conventional real estate agents

published
1 comment
Cubbi
MikeCubbi

Thanks for the great review Matt!

Cammy P.

Cammy P.Geelong

  • 11 reviews

Excellent service

published

After finding a new place in the city, we rented out our old family house. Since it was our first time to do this, we though getting the services of a professional was the best way to go. We never regretted this decision since Cubbi made the entire experience as smooth as possible.

If you want to rent, then use Cubbi.

published

This is probably my fourth time using Cubbi to rent and each time it has worked a treat. Excellent service.

Peter B

Peter BSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

Excellent service, simple to use

published

Cubbi was easy to access and we have our second set of tenants through the agency. It made getting our message out there very simple and had maximum coverage. My only issue was a technical one with photo storage in the Library. Accessing photos was difficult on two occasions and hopefully will be remedied soon. Response time was quick with issues and we will use Cubbi again.

Page 1 of 12

Questions & Answers

Nancy G.

Nancy G.asked

I order one I have not received it yet ,can't talk to anyone when will I get it? It has been taken out of bank account a week ago. My name is Dorothy E Hill please let me know

1 answer
Cubbi
MikeCubbi

Hi Dorothy. I can't find your details anywhere- I checked both Dorothy and Nancy but no recent orders from both names. Can you email support hello@cubbi.com.au, tell us what email address you use with Cubbi and what order you're referring too and when it was purchased. We'll get it sorted for you asap! Michael

Barbara S.

Barbara S.asked

How many minutes are effective on the cubii?

No answers
Lalit

Lalitasked

Hi, I have a two bedroom villa unit at Essendon North which is currently managed by an agent. I wish to migrate to Cubbi. The last tenant moved in on 26-02-2019 and the contract/agreement was signed on 04-02-2019. I am unsure about how to proceed. Please guide me through.
Lalit

1 answer
Cubbi
MikeCubbi

Hi Lalit, you just need to sign up and then click to add your first property and then select 'Switch from an agent'. You'll enter your agent details in and create a termination notice,sign it online and then it is sent to your agent requesting the information needed (including leases). If you're unsure on the notice period required you can upload your agency agreement and we'll tell you how many days notice you need to give. Typically it's 30. You can elect to have Cubbi send a trackable postage paid envelope to pick up the files on switch over day (or you pick them up), that's also the day your tenants sign up to start paying their rent through Cubbi. It's a guided process. PS I'm really sorry for the delayed response, the notification skipped the normal inbox. I hope it's not too late. Mike

Get an answer from our members and Cubbi representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.