Cubo Ai Plus Smart Baby Monitor

Cubo Ai Plus Smart Baby Monitor

Cubo Ai Plus Smart Baby Monitor
1.9

91 reviews

PositivevsNegative
16% · 1573 · 80%

Build Quality
2.6
Value for Money
1.8
Ease of Use
2.6
Battery Life
2.8
Connectivity / Reliability
2.2
Audio Quality
3.1
Video Quality
3.7
Brand Manager for Cubo Ai Plus Smart Baby Monitor? Claim your listing.

Reviews

91 reviews
senthil a.
senthil a.
 

Unethical product

This is one of the most unethical cameras in the market. It actively edits out, probably using AI, on whatever precious first time speeches etc. your kid may speak - you cannot simply see that again. They are unethically pushing for subscription to make that available. They can push the money up theirs.
Cavs
CavsWestern Australia
 

Less features as time goes on, aggressive subscription model

Bought in 2022 due to overwhelming positive reviews and recommendations. This product gets worse every month.

This product has less features in 2024 than it did when I purchased it. More and more FREE features are being pushed behind a subscription with every app update.

This company has continued this behaviour over the past 2 years and is relying on reviews from a product and software that is no longer the experience you get, unless you are happy to pay an additional monthly subscription. Show details

Overall
Build Quality
Value for Money
Ease of Use
Functionality
Kellie O.
Kellie O.3 posts
 

Barely work

We have two and both barely work, they disconnect all the time overnight. One completely stopped working after two years and Cubo tried to make us pay for a new or refurbished product which actually goes against Australian law - https://www.accc.gov.au/consumers/problem-with-a-product-or-service-you-bought/repair-replace-refund-cancel/repair-replace-refund-problem-solver#:~:text=You%20have%20the%20right%20to,you%20received%20are%20not%20right.
Zook
Zook4 posts
 

not worth it

its excellent for the first year but after that its become lagging, stop working etc.. pretty much very BUG.. :( with this expensive cost.. not worth it. wifi keep disconnecting.
Anna
AnnaSouth East Queensland, QLD4 posts
 

Useless camera, useless customer service

Camera constantly has connectivity issues, app crashes your phone, playback feature does not work, the app logs you out completely overnight. Every single night there's an issue with the connection and my child is not being safely monitored. It's been an issue since we got it and they won't replace the camera. I'm sure they'll continue to push it out for another 6 months until the "warranty period" is over. Do NOT buy a cubo monitor. Get a Bluetooth monitor and save yourself the hassle. For $430 I expected a lot better. Show details
Overall
Build Quality
Value for Money
Ease of Use
Functionality
Caroline
CarolineGreater Melbourne (Metropolitan), VIC
 

Broken after 18 months

My monitor broke after 18 ish months, the company insisted I send it back for repair at my own expense . I had already seen all the same reviews and so I replied that I was taking the matter to the accc and they sent me a new camera . These cameras are clearly faulty .
Sheldon Faria
Sheldon FariaGreater Melbourne (Metropolitan), VIC5 posts
 
Overall
Build Quality
Value for Money
Ease of Use
Functionality
N Bibi
N Bibi11 posts
 

Product breaks after warranty ends, customer service difficult

Great product when it works (except for the fact that you have to pay a monthly subscription for features that used to come free). Ours broke after two years. Replaced it with the $100 refurbished camera, only for that one not to work. And they won't replace it even though it's under warranty without us jumping through so many hoops I can't even count. An incredibly stressful and expensive experience and we won't be buying Cubo next time. This company needs a competitor with better customer service and/or value for money. We paid for everything - the full kit and kaboodle, every stand type, plus the monthly subscription, plus a refurbished replacement. And we STILL don't have a camera that works. Unbelievable. Show details
A G.
A G.2 posts
 

STAY AWAY FROM THIS COMPANY

STAY AWAY FROM THIS PRODUCT/COMPANY. There is a common theme amongst all these reviews. The device worked for a year and a half until a couple of weeks ago and now it won’t factory reset or connect to wifi/app. Customer support and trouble shooting are useless. Bit expensive for a device that seems to commonly only survive for 1 year, conveniently outside warranty period. Show details
Taylor S.
Taylor S.Wheatbelt, WA
 

Not worth it in the end

At first was very happy with this camera was everything I needed/ wanted until last week when one day just turned off and won’t turn back on again.
I can see I’m not the only one. And like many others it’s after the warranty has expired. So the only option was to repair which cost over a hundred dollars
I also suffered with it having multiple connection issues and the mic never worked properly
For the price that it costs this camera is not worth it. Show details
Overall
Build Quality
Value for Money
Ease of Use
Functionality
Joc
Joc2 posts
  Verified
Overall
Build Quality
Value for Money
Ease of Use
Functionality
Adrienne49
Adrienne49AU3 posts
 
Overall
Build Quality
Value for Money
Ease of Use
Functionality
SNB
SNB
 

Waste of money

Don’t waste your money with this brand. Worked amazing and loved it until it got to about 2 years old. Just randomly stopped working and won’t even turn on. Contacted customer support who said it was out of warranty and would cost me 100 to repair if sent to Taiwan. Would also have it for months to repair it. Very disappointed in this brand as something this pricey should last a few years and have a longer warranty period. Show details
Overall
Build Quality
Value for Money
Ease of Use
Functionality
Naomi H.
Naomi H.Greater Melbourne (Metropolitan), VIC2 posts
  Verified

Terrible monitor w/ connectivity issues

Terrible experience with this monitor.
I invested in this monitor thinking I would have peace of mind. I couldn't be more wrong about it.
It doesn't stay connected to the wifi for more than 10 minutes, I had to manually turn it off and on to make it work for another 10 minutes.
I contacted customer support and went back and forth with them, tried innumerable things they asked and nothing solved the issue. To the point, I gave up because I was focusing more on trying to make the monitor work than on my newborn.
What's the point of having a so-called “smart” monitor if it doesn't work? Show details
bell-spot
bell-spot
 

Terrible product

Worst product ever. Seriously stay away. Not even two years old and has stopped working. Now that I read reviews I see this is a common problem!!! Of course just out of warranty. Pay to ship to Taiwan to fix it are you serious?! paid nearly $400 for it two years ago!!!! DO NOT BUY!!!!!!! Show details

Questions & Answers

Adrienne49
Adrienne49

Has anyone sent it to be fixed? Currently going through the same issue.

Cara B
Cara B

This is a question for Steven from Perth. We are having the same problem as you with our Cubo camera. Completely stopped working & we are going through the customer service process now. I’m interested to know how you arranged a refund, being in Australia (I’m in Sydney) as customer service have advised of the 45 day refund policy. Thank you in advance.
— Cara

Steven
Steven  
Cara B
Cara B  

Thank you so much, that’s so helpful!

Details

Brand Manager for Cubo Ai Plus Smart Baby Monitor? Claim your listing.

Features:

  • The Cubo Ai Plus Smart Baby Monitor uses AI detection to alert you in real time if it recognises that your baby’s mouth and nose are covered, or if they’ve gotten stuck when they’ve rolled over.
  • It detects temperature and humidity inside the baby’s room, so that you know whether your baby is comfortable.
  • Two-way audio lets you listen to your baby and talk with them.
  • It has the ability to capture photo and video, and offers sleep analytics.
  • The baby monitor also offers 18hr playback.
CategoryBaby Monitors
TypeVideo & Audio
Features2-way Communication, Infrared Camera, Lullabies, Night Light, Room Temperature Monitor, Smartphone App and Wall-Mountable
Number of Cameras1
Vital SignsSleep Monitoring
Manufacturer Warranty1 year(s)
Visit official website

Extra Information

Brand Manager for Cubo Ai Plus Smart Baby Monitor? Claim your listing.

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.