Cudo is offering $10 store credit to their customers to encourage them to write a positive or negative review. It is possible that reviews were written by customers who received such a reward.
Annabel is awesome.
I queried the delivery pricing of 3 cartons of wine when in the Cudo purchase site stated 'Online Redemption FREE delivery' I was going to cancel my order, never purchase from Cudo again and get a refund until talking with Annabel who was fantastic and we worked out a solution. Thank you once again Annabel, great person to have working for your company.
great customer service from Marvel
I forgot about a second course on my voucher & nobody at the winery even mentioned it.I emailed groupon to see what could be done & had it all sorted by Marvel.He went above & beyond to sort out the issue & emailing me back right away with what to do next .Thank you.
Wonderful customer service
Having purchased a Cudo restaurant deal back in August, I logged into the Cudo app to retrieve the information in the hope to purchase it again (it was such a great value deal). While scanning the offers for a considerable time, I was unable to locate the deal again. That's when I contacted Customer Service (Annabel in particular) who kindly located the offer and sent it to me as an email. Fortunately the offer is still current so I am able to buy it again. Thanks Annabel.
Great customer service
I purchased a voucher for wine and misread the procedure missing the expiry date. I emailed and requested consideration for my voucher to be extended. The response I I received was prompt I and was refunded the amount of purchase, I was relieved that Cudo were kind enough to do this, I certainly would continue to use Cudo and refer others to also.
Not actually happy.....
signed up for newsletters, was given a code for 10% off....ha... didn't work did it....what a con job...very disappointing from what I thought a reputable company...maybe not so...will re think ordering anything in future, only continued as am short for time to look elsewhere...
Annabel (on 2 occasions) was incredibly helpful and PATIENT !! I was really struggling and making the same mistakes over and over, and she patiently guided me through. The, when I could't access the online booking tool effectively, she made the booking for me.
The follow up emails have been most helpful.
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Questions & Answers
Hi I just purchased 2 Family banquets for Tunstall Charcoal chickens just now
But 1 should have been a gift and 1 seperate
Can I split them when I go to purchase at chicken shop
I am worried I will have to use both family banquets at same time
Are you able to divide them into 2 separate deals
We hope this quick note finds you well. Kindly check your inbox for our private message to assist you further.
Talk to you soon!
Have a wonderful day!
Hi, I am trying to purchase 2 hair deals with John Azzi, one for my daughter with the style cut and full head of foils and the other for me with the style cut and half head of foils. This is proving difficult as the cud’s site is allowing me to buy 2 deals but identical ones only. How can I overcome this please? Many thanks Maria
Thank you for your query.
We're sorry to hear that you are having difficulty purchasing. We can certainly assist you here.
Can you please send us a private message? We will then be able to look into this matter urgently for you.
We look forward to hearing from you. Have a nice day.
Hi im thinking about putting a massage and pamper package deal on Cudo. Who do i contact? Regards Claire
Thank you so much for your interest.
Can you please send us a private message with your email address so our team can get in touch with you directly?
You are also able to contact us via email firstname.lastname@example.org
Have a great day.
Hi Thank you for your reply. Could someone please email me on email@example.com or call me on 0414500575 to discuss running a deal? Alternatively you can call me on 0414500575. Regards Claire Eckert Good Vibrations Massage and Acupuncture
Thank you for confirming.
A member of our support team will be in touch with you urgently.
We hope you have a nice day!
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