Cudo is offering $10 store credit to their customers to encourage them to write a positive or negative review. It is possible that reviews were written by customers who received such a reward.
Very easy ordering
I went on here looking for one item and ending up buying a few things as it was really easy to navigate my way around the site and the prices were fantastic.
With the voucher I purchased for car service I found out that company was not suitable for me
When I looked into the company that I could have car service and upgrading brakes. I thought that the company was what I usually go to. When I went there, that company I go to was not the one. that one the voucher was for cars that have to repair from accidents. I was not reading correctly the actual company but looked at similar to mine. I am very grateful that I have the refund.
Booking the Sheraton
Huge thanks to Mae for sorting out my booking to the Sheraton when it would not let me do it on line! She sorted it out very speedily and I am very grateful for her professional help
Barrelhouse Saloon and Eatery
Went there with Cudo voucher.
Meal for four people.
Food was great, staff very pleasant, informative, accomodating and environmental was pleasant with nice background music.
Would definitely recommend and go back again.
Voucher doesn’t work
I purchased 2 vouchers to use at Bundeena kayaks however they did not work at all. I would like a refund but have had no reply from support at all
Outstanding customer service
I recently had a problem when redeeming a voucher, so went to the support service. My query was perfectly handled by the lovely Annabel who was so professional & helpful & saw it through to a successful outcome. Thank you
I brought a voucher from Cudo and made a booking with the restaurant, only to turn up to find the restaurant closed -- very embarrassing when a birthday booking of 8 is not honoured by the restaurant? I complained to Cudo about it and they refunded me my money. Great experience, I would use Cudo again!
No response when there is a actual problem
Hi there. I presented customer service with an issue on store credits (money stored on my account for a period of time).
Originally they were very responsive with a couple emails going back and forth in a few minutes to identify the problem. The emails I received were templates to common issues, but mine seems not to be common. As soon as this was identified I heard nothing back. I have not been told they are looking into it. Just no response.
I have tried re-contacting the original Customer service agent. No response.
4 working days later, I am left in the dark.
My issue is that there seems to be no button to utilise store credits on check out, even though Cudo FAQ state just to click this button. Seems like a con.
Bought a voucher for Pig & Whistle Peninsular, extremely frustrated as unable to make booking at all. Contact Cudo for a refund and they dealt the issue very effectively. Thank you.
I received legendary service from Mae. It was an absolute pleasure to deal with her and she made the whole experience so easy. Her communication skills are excellent and she replied to my emails a timely manner. Mae is a fabulous Cudo Ambassador.
cudo is innovative and modern..
cudo is innovative and modern the team is refreshing and helpful in all avenues of service and the dedication to the customer is above board.100% satisfied with the service. Great online shopping options.
didn't receive my order,thought it was automatically done
,thanks to Carlo,he sorted it out,and put my order through.Great job well done,much
Great customer experience and service
I needed a refund, this was handled promptly and I was offered one without an issue. The customer experience was great.
I’m a regular Cudo buyer, I’ll be back
I have used Cudo a few times now, this time I had a few issues with a missing voucher on a large group booking And 2 person high tea was missing then booked out. After many emails back and forth finally got it sorted by a nice lady Shanise customer support who has been patient and helpful. Only negative is not having a contact number.
I’m now looking forward to enjoying the high tea at the Sheraton for a baby shower.
Shopping couldn't be easier!
Cudo has great top quality products - less than retail prices - excellent service/support and fast efficient delivery. Shopping couldn't be more enjoyable and easy!
getting a refund
Mae was very quick and helpful in sort out a refund for our voucher from Landhaus at Hahndorf as they were overbooked and unable to fill our booking.. Thank you Mae :)
Excellent Customer Service
I made a purchase but the promo code wasn’t applied. Mae was extremely helpful in getting my problem resolved instantly.
Very patient and understanding
Very helpful and clear with my questions and queries.
Thanks for the great support. Always great customer service. Much appreciated:)
Great Customer Service
I accidentally purchased an incorrect voucher - purchased a lunch cruise in West Lakes Adelaide for one person instead of two! Annabel was great in assisting me with my query in an extremely timely manner & refunded the voucher I had purchased so I could then purchase the correct one! Fantastic customer service! Thanks again Annabel!
Russo Estate winery
I couldn't get a booking,and venue were not helpful.i contacted marvell n at cudo, who sorted everything out quickly with fantastic customer service.
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