Deals.com.au

I was unable to use my voucher as the business closed down suddenly. I contacted Deals for a refund. Annabel contacted me promptly and arranged a refund which arrived almost immediately. Thanks Annabel!

Annabel was very helpful and made getting my refund a very pleasant experience! She apologised for my not getting a response to my enquire email. A lovely person to deal with! Thank you Annabel.

The deal I bought wasn’t available. I spoke to Annabel at Deals.com who said she would look into it and get back to me within two days. To my surprise I heard back from her in a couple of hours. The refund will be in my account within a couple of days. Disappointed I didn’t get the deal that the company offered but great service from Deals.com for the refund.

My voucher expired recently and was skeptical that I could ever get a refund. I wrote in and was utterly surprised when Marvell replied promptly and positively with a refund or store credit. My heart actually missed a beat when I read his very positive response. I have dealt with other sites and it was not a good experience. With Deals I give 5 Thumbs up and strongly recommend to shop with them. Marvell is truly a Customer Happiness Advocate. He made my day and a good start for my new year! Excellent Job!

High quality food in a friendly atmosphere with good friendly service.Some of the best whiting and king prawns i have eaten anywhere cooked to perfection and The wrapped scallops were perfect

Was a speedy and satisfactory customer service, very impressed.
Lorain followed through as promised. Looking forward to having Dinner at Vorea Bundoora, As also bought a voucher for Mantra resort Epping over New Year.

I recently had to cancel a booking due to unforeseen circumstances by cancelling I voided the booking & would have lost the monies paid I dealt with Marvel on chat explained what had happened & he interceded on my behalf & has enabled me to use my voucher at a later date I am very much indebted to Marvel for the service he provided & the speedy result of my enquiry & the courtesy he showed

Marvel responded to my request with a great deal of professionalism and presented me with a solution. It was unfortunate I had to contact the support team in the first place, however, it was not the fault of deals and I'm very happy with the outcome. Thank you!

Great customer service on the chat line with deals. Courteous and very quick to help. Sorted out my little problem easily, regarding a voucher, very helpful , thank you very much.

I somehow stuffed up my wine order, but with the help of online chat it was all sorted out. I now have three dozen bottles of wine on their way !

A mistake on my part resulted in me not getting an additional discount so Mae was very understanding and refunded my purchase. I was then able to repurchase and obtain the daily discount. A very happy customer.

I am grateful and impressed by the customer service and follow that I received from Gionn in relation to wine I had ordered that had not been delivered. I shared several emails with Gionn providing order dates and other information and the follow up service and support was outstanding. Thank you to DEALS for training such great customer service staff and thank you especially to Gionn

Charlee is an absolute ambassador for Deals, she replies promptly to the online requests, has a great understanding of the issue and provides an immediate solution. Charlee also follows up to make sure all is resolved.
The business world would be so much better with employees like Charlee.
12 Stars (out of 10)
Sam Taliano
+61428420011

I am so happy to have received an order that had taken such a long time to arrive to me. I contacted Scoopon and I hadn’t even ordered through them. It turned out I had ordered through Deals. I received an email from Annabel and she dealt with my problem ASAP and I received it within a couple of days. So thank you so much Annabel .

Excellent service from Annabel at Deals. Annabel constantly kept us updated, contacted and liaised with suppliers, ordered our products when our code didn’t work and now our red wine is on the way!! Thanks heaps!

Whenever I need help with my voucher, I always got a positive reply and they kept in touch with me. The customer service makes me feel very safe and comfortable to use this web.

Loraine the wonder woman made things so easy for me to get my deal and use the promo with such ease! thx again for you aid will use again soon !

Mae from Deals.com.au customer service team is amazing! great attitude, amazing service and a delight to deal with. I had a disappointing experience with a package I had purchased and Deals.com.au were very responsive to my experience. Not only did they fix the problem but kept me informed all the way

Wanting to take advantage of a second offer of an experience we'd previously enjoyed, I made a couple of unsuccessful attempts to check available dates. Swapping browsers fixed this problem but apparently froze me out of the advertised promo discount. Contacting Deals, Lorain carefully and cordially checked all the relevant details and then provided me with a circuit breaker to solve the problem. All the correspondence was polite, cheerful and aimed at the customer's best interest. Top marks.