Lorain helping get a refund for Faba cruise
Since I started an online chat with Lorain she has helped immensely in arranging a refund for the much wanted Faba cruise that was cancelled. We were only in Sydney for 1 week and wont be returning to Australia for 2 years so a scoopon credit would have expired. She was polite, humorous and lovely to deal with, and worked to get a resolution. Look after her, she is exactly the customer happiness advocate to be giving Scoopon a great name
- Verified customer
Great Customer Service
I had difficulty to book and make an appointment for the voucher I bought.I spoke with Marvell and he sorted it out straight away. Looked after the customer very well. I am so happy and satisfied. Will continue to use Scoopon whenever have a good deal.
Poor customer service
In February 2019 I advised Scoopon that I had stopped receiving their promotional emails. It took 7 more emails over a period of more than 7 months before they eventually resolved the problem and I started receiving their emails again. I was offered no apology for this lengthy delay in fixing their own problem.
Love Scoopon, but...
I have always been more than satisfied with Scoopon, but how come their current restaurant vouchers cannot be redeemed on my near new ipad? Had to spend 15 minutes to get my last restaurant voucher redeemed using their chat system...which was very friendly, but a real waste of my time.
Perfect service from Charlee
I need to arrange a birthday lunch for family , but booked something wrong , Charlee being so patience and helpful! Help me resolve issues and make things going well smoothly. I couldnt thank Charlee enough and make this scoupon experience the easy one!
Excellent customer service
Mae provided excellent customers service on my recent complaint about a service provider that tried to charge me an extra surcharge that was not appropriate and was very quick to follow up and sort it out for me. Scoopon also gave me a $5 voucher for my troubles to use in future - which was a really nice gesture.
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Questions & Answers
Can you use the Hoyt's tickets in the evening
Thanks for reaching out.
The Hoyts voucher are valid for sessions screening from Monday 5 August to Monday 16 September 2019 inclusive. Not valid Satudays after 5:00pm and public holidays.
I was thinking of booking one of the scoopon deals to Thailand? has anyone encountered any problems with these holiday deals? such as not honouring the inclusions for the price payed? ect?
Hi Anna, I purchased scoopon in 2018 for Holiday in Thailand. ่่่่The deal is 5 nights at Evason Hao hin Pranburi for pool villa For 799 AUD. Every thing is fantastic!! We received all services that said on the fine print. The breakfast lines was fabulous. Every you can expect from a 5 Star resort in Thailand.
I'm sorry this is old .I have a scoopon payment through paypal for $6790 the transaction dated 01/12/2012.The paypal transaction no being 83A38358CF8338143. Is there anyway you can tell me vwhat this purchase was for.?Cheers Neale
Thanks for getting in touch.
Can you please send us a private message regarding this so we can assist you further?
We look forward to hearing from you.
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