867 reviews
AI reviews summary
Pros
Verdict
The service is highly regarded for its easy booking process, competitive pricing, and broad selection of activities. While a few individuals experienced technical glitches or rigid refund policies, the vast majority of feedback is positive regarding both the purchase experience and the quality of the adventures.
I went to Fitzroy Island, and I couldn't recommend it more! The island is beautiful, and the hikes make the experience even more rewarding, especially when you get to enjoy a swim afterwards at that amazing beach. Show reply
I purchased vouchers as gifts for some friends. WHY do I have to link these vouchers to an account in order to redeem them??? In which world is this making sense??? It is an one-off purchase, why do you really want to complicate our lives with accounts and other stuff that NO ONE needs, like emails asking for surveys? I want to make a purchase and… Read more
move on with my life, I know where to find you if I want to become a recurring customer. It's not like you're selling something that requires us to keep in touch forever, relax! Leave people alone, hire less people in marketing and focus more on doing your job as good and as cheap as possible if you want repeated business and focus less on harassing people for more business, this is just another way of begging. So so so annoying and cringe! Then you sent me the link to the review and then you want me to give you my details again? Oh this is beyond cringe...
I purchased a voucher and it was so unclear as to whether it was a voucher or it was actually booked in for today. It was a pass to enter theme parks when we head interstate in 5 weeks time. I was freaking out and as it was purchased outside of business hours I had to sit on it overnight. Possibly the worst experience I have had followed by an… Read more
immense amount of anxiety thinking all this money had been waisted. Wording definitely needs to be clearer. They also say it’s refundable 14 days and then when being contacted back was told it’s not. Definitely not an experience I want to go through again.
Hi Sara and Marty, Thank you for your honest… Read more
Reviews with attachments
- +3
Great tunes and good memory-making school holiday fun indoors despite the Spring rains. Show reply
- +1
I just landed after the one hour flight over the whitsundays and am in complete awe of the experience. The view was breathtaking. The commentary during the flight lets you get the lay of the land Our pilot Basil made taking off and landing seem so easy and his calm and friendly nature made me feel at ease throughout the complete flight. Defiantly recommended!! Show reply
My husband did the ride along experience at the Atlanta EchoPark today. He had the best time. My husband is blind but everyone made him feel comfortable and safe which is hard to do but they accomplished the task. Thank you so very much. That's all he talked about all the way home. Show reply
Very smooth, saw mutilple whales. Two of which were humpbacks that breached, spectacular Show reply
We recently went on the hot air balloon ride with Adrenaline and had a wonderful time overall. One thing to note is that the launch site is a bit far from the meeting/gathering point, but they do organize buses to transport you there from the hotel, so it's well managed and totally worth it. The hot air balloon experience itself was amazing, and… Read more · 1
the staff were friendly and professional throughout. After the flight, we were treated to an awesome breakfast with plenty of vegetarian options available too. Overall, we enjoyed it a lot and would recommend it!
Easy to book and competitive prices. Segways are a great way to see the city. Highly recommend. Show reply
Bought a kayaking tour at manly and had an amazing experience. The guide was very helpful and friendly esp with newbies like me. Will definitely be buying this tour again. Show reply
This is an amazing experience and I will definitely be coming back. They take you through the Yarra river with beautiful sunset views and it is truly unique. Show reply
Adrenaline made finding the right Helicopter Tour company in Perth at a competitive price easy. Highly recommend Jandakot Heli-co, and I don’t say this lightly given I’ve literally thousands of hours in helicopters. Show reply
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Amazing experience hot air ballooning. Worth every cent. Easy website to deal with. Show reply
Latest follow-ups
This experience was everything it promised. It was easy to find and fun. The driver was relaxed and we felt safe. The Broadwater was beautiful. Show reply
Follow-up · Booking was quick and easy, it was a bit hard to find because all the signage was for sea world cruises and helicopters, but we found it. At the end they offer you a video of the ride for $20 but there's no pressure to buy. The highlight was the driver, he made us feel comfortable and had a good sense of humour.
I was looking for an adventure for my son and found there was a special on and saved a lot of money. I really like that the voucher is transferrable if my son doesn't want the adventure we booked for him and also that he has a very long timeframe to book it in. Thanks so much Adrenaline! Show reply
Follow-up · My son totally enjoyed the flight with GoFly in Caloundra and is looking forward to another adventure some time in the future.
Positive reviews
We did Frankland Islands All-Inclusive Day Tour and had a fantastic day out! Thoroughly enjoyed snorkelling and got to see turtles, reef sharks & more. Beautiful untouched island felt very remote and secluded Show reply
Voucher not yet used as it’s for a birthday but as far as the website and purchase process. Always very pleased. Plenty of options, highly recommend and will always return. Show reply
Enjoyed both tours, commentary was overall really good, particularly Anya’s tour on the upper Daintree. Much more informative and professional than the one further up the road north. The second tour saw one big croc but maybe because of the weather it felt like we travelled less of the river and did not look as much for other wildlife compared… Read more · 1
to the upper Daintree. Also when the motor is running it was sometimes hard to hear the speaker so if this could be adjusted that would be great. It seems that they offer the opportunity to join another cruise if there are spaces left for so many days after your booking if you don’t get so lucky, but I felt a bit discouraged as my ticket was taken from me and it’s not promoted so some clarity would be good.
Negative reviews
My sister bought me a voucher from this company for my birthday. While I was on the Gold Coast, I was unable to attend which I was very disappointed with due to having Covid. Spoke to Maya from their company and explained my situation asking if I would be able to receive a refund and was very rudely told no. Do not recommend at all after my experience
Hi Nathan, We're sorry you were unable to attend your… Read more
Absolutely NOT!! MY partner got Injured when he tried to get out of the racing car. I saw he was not assisted out of the car til asked. Pulled a muscle. Now in agony, thanks alot!!!! We don't recommend this to anyone who hasn't done manual driving or has had previous body muscle issues. It's not f or everyone. My partner has to go to the doctor now. Thanks Wanneroo racing. Will NEVER!!!!!! DO THAT!!!!! AGAIN!!!! CAUTION ⚠️ TO EVERYONE
Hi there, We're sorry to hear your partner wasn't… Read more
Got discount for a senior's birthday voucher - a nice surprise
Hi Terri, We're so pleased to hear that! It's always… Read more
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Recent reviews
Very happy with adrenaline, I booked a skydive 5 years ago and never got to go. They refunded my money to have another one 5 years later. Very grateful. Great service Show reply
Absolutely amazing experience! ✨ Booking through Adrenaline was easy and smooth, and the whole experience was unforgettable. The team was friendly, professional and made me feel comfortable from start to finish. Skydiving was definitely one of the best things I’ve ever done! ❤️ Highly recommend! Show reply
This isn’t our first time using Adrenaline. Adrenaline offer amazing packages and have always been wonderful to deal with. Will be using them again for our next adventure. Show reply
I have always wanted to view the whale migration. Adrenaline provided a very competitive price to do this. I have had more than one great experience with booking with them. The process to make a booking is also quite seamless. Show reply
As a first time jet ski rider I was super nervous. But our instructor Kelly was amazing. We had the best time and luckily got to see a croc or 2. Will definitely go again and would recommend to anyone. Show reply
Good experience, the area is absolutely beautiful. The only thing I'd say is that more staff need to be scattered around the course actively supervising as my daughter and I were stuck for over 10 minutes at two different parts of the course and were unable to get the attention of any staff member for assistance. Thank God other users were there to help. Show reply
A last minute decision to book the flight, and we were so glad we did. The team were great, especially the pilot Julio. It was amazing to see the reef and we thoroughly enjoyed the experience!! Show reply
Wow, did we love the Jetboat experience!! From the moment we arrived to the moment we left, the customer service was great. My very apprehensive 10yo came off the boat, with a massive grin on his face, raving about the awesome experience. Andres was a fantastic driver and gave us plenty of thrills along with relaxing cruising. Highly recommend and would definitely do it again! Show reply
Hi there, thank you for taking the time to share your… Read more