799 reviews
AI reviews summary
The overall sentiment for Adrenaline is highly positive, with users frequently praising the platform's ease of use and the quality of the experiences provided. While the booking and voucher redemption processes are generally described as seamless, there are occasional reports of technical glitches and disputes regarding voucher validity or refunds.
Pros
Cons
Verdict
Adrenaline is a reliable and highly-rated platform for booking adventure activities and gifts, distinguished by its ease of use and responsive customer service. While it offers excellent value and variety, consumers should be mindful of strict expiry policies and verify specific activity availability in their region before purchase.
A last minute decision to book the flight, and we were so glad we did. The team were great, especially the pilot Julio. It was amazing to see the reef and we thoroughly enjoyed the experience!!
Reviews with attachments
Easy to book and competitive prices. Segways are a great way to see the city. Highly recommend. Show reply
Bought a kayaking tour at manly and had an amazing experience. The guide was very helpful and friendly esp with newbies like me. Will definitely be buying this tour again. Show reply
This is an amazing experience and I will definitely be coming back. They take you through the Yarra river with beautiful sunset views and it is truly unique. Show reply
Adrenaline made finding the right Helicopter Tour company in Perth at a competitive price easy. Highly recommend Jandakot Heli-co, and I don’t say this lightly given I’ve literally thousands of hours in helicopters. Show reply
Amazing experience hot air ballooning. Worth every cent. Easy website to deal with. Show reply
It was amazing, my family just loved it. It was a lovely sunny day!! Show reply
Fantastic adventure I'd like to visit again Great adventure at this price Show reply
We had a great flight on a beautiful blue sky day! To see our home town from the sky was awesome. The pilot gave an excellent perspective! Show reply
Trip was absolutely amazing. The Price and quality were great. Show reply
Awesome experience. The information given was accurate and informative. The crew were friendly and happy to have a chat. The boat captain did an awesome job finding the whales and getting us the best view points for photos. Highly recommend. Just rug up Show reply
Latest follow-ups
This experience was everything it promised. It was easy to find and fun. The driver was relaxed and we felt safe. The Broadwater was beautiful. Show reply
Follow-up · Booking was quick and easy, it was a bit hard to find because all the signage was for sea world cruises and helicopters, but we found it. At the end they offer you a video of the ride for $20 but there's no pressure to buy. The highlight was the driver, he made us feel comfortable and had a good sense of humour.
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I was looking for an adventure for my son and found there was a special on and saved a lot of money. I really like that the voucher is transferrable if my son doesn't want the adventure we booked for him and also that he has a very long timeframe to book it in. Thanks so much Adrenaline! Show reply
Follow-up · My son totally enjoyed the flight with GoFly in Caloundra and is looking forward to another adventure some time in the future.
Positive reviews
On time at meeting spot. Friendly briefing and happy to answer any questions from newbies. Kept an eye on all participants to enjoy safely. Good debrief after the event.! Handshakes all around! Well done! Show reply
Absolutely amazing I was having trouble booking with my voucher over the weekend and the listing was taken down but when I called up the agent was so helpful and understanding and made the booking for me Show reply
I had the best day! Absolutely incredible experience with Adrenaline. I booked the a 20min helicopter tour over Sydney harbour and loved every second. I would highly recommend adding this experience to your Sydney bucket list! All the iconic spots from above were so beautiful to see. Memories for a lifetime. It felt like being part of a James Bond… Read more · 1
movie. We had the best weather conditions which made the trip super smooth. Booking and pickup from the city was so easy too.
Negative reviews
I had an absolutely terrible experience jet skiing today. The person guiding us was unbelievably rude from the start - dismissive, unfriendly, and clearly had no idea how to speak to customers with basic respect. Instead of making the experience enjoyable, he made it uncomfortable and tense. What made it worse was the way he kept staring - it… Read more
felt inappropriate and unsettling. When you’re paying for an activity that’s supposed to be fun, the last thing you expect is to feel uncomfortable or disrespected the entire time.
I would not recommend this place if this is the kind of attitude they allow from their staff.
Terrible experience with this mob, purchased a gift voucher for a skydive for my sons 21st. When he wanted to use it, was told they no longer offer sky dives in WA and they would be happy to exchange for a different experience .. our agree.ment was the agreed amount for a skydive In WA. If you cant provide what you took payment for and refuse to… Read more
refund, that's actually stealing. This kind of practice says alot about how you operate as a business. A moral obligation to do the right thing was avoided at all cost. Shameful
Hi Tui, we are sorry to see that the desired… Read more (+1 reply)
It was an average experience overall. Having done quad biking in Bali, I don’t think this one offered good value for the money we paid ($135 per person). The bikes were not well maintained. A couple of them would cut out mid-journey if you let go of the throttle even briefly, and aesthetically they were in quite poor condition. One of the bikes… Read more
had foot-pedal brakes, which took some time to get used to and felt outdated. As for the experience itself, it was mostly a slow wander along unsealed roads, followed by a very small amount of off-roading (maybe 5 minutes in total). That part involved riding briefly through some bushland, which was the only genuinely interesting section. After that, it was mostly just speeding around paddocks and racing each other. While that can be fun, I wouldn’t describe it as an “adventure,” especially when compared to similar experiences in Bali. All in all, it wasn’t terrible, but it also wasn’t particularly impressive. You could probably rent quad bikes elsewhere for cheaper and have a similar experience riding around paddocks. On a positive note, our guide was fantastic — very friendly, jolly, and personable. Unfortunately, that was the main highlight, as I don’t have many positive things to say about the overall quality of the experience.
Hi , thanks so much for your feedback. We are always… Read more
Recent reviews
Wow, did we love the Jetboat experience!! From the moment we arrived to the moment we left, the customer service was great. My very apprehensive 10yo came off the boat, with a massive grin on his face, raving about the awesome experience. Andres was a fantastic driver and gave us plenty of thrills along with relaxing cruising. Highly recommend and would definitely do it again! Show reply
We booked holey moley, at first we weren’t sure how the booking worked, however it gives you a promo code for the holey moley website. It worked out cheaper booking through adrenaline than through holey moley. Was a fun experience! Show reply
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Easy and informative way of booking fun activities. I recently booked my son a V8 hot lap for his 18th birthday and he is ecstatic. Thankyou Adrenaline for making it easy. Show reply
Had a great experience with Adrenaline Jet Ski Tour. The break on the island was a must. Guides took the time to take photos for us on the beach which was great for the memories. Would visit again! Show reply
Very happy with Adrenaline’s customer service. I had purchased a voucher and requested for an exchange which was done promptly, I am definitely going to use these guys again with a real person’s call centre and live chat and not just a bot, Show reply
Good value for the skydive and it was very easy to purchase and receive the voucher . We haven't used our vouchers yet but will be sure to re-rate after our experience. Show reply
Online book for Rotnest Island Tour with bike & snorkel hire. Fantastic price & available. Easy to navigate booking process & great information in tour details. Comfirmation & ticketing very propmpt. Show reply
Great range of activities offering! Thanks to Adrenaline I've discovered different and new things to do around in every place I visit. It is super easy, clear and fast as well. Thanks Adrenaline! Show reply
We just bought a gift voucher for our son’s birthday. It was so quick and easy to do. The voucher was available straight away. So many great activities for him to choose from. Show reply
Went River Rafting yesterday (27/12) with ADRENALINE! Our Bus Guide, Lexxy, was fun, informative & entertaining! Our raft guide, Lilly (Canadian) was a blast to raft with! She guided us all the way throuh the river and over the crazy rapids! DEF 10/10! Show reply
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Hi Sharyar, thank you for reaching out, I am sorry to… Read more