I joined my local Curves 3 1/2 years ago. I very much enjoyed it, the owner and staff were fabulous. I followed the Curves Complete plan and managed to lose 16 kilos in 9 months, I was very happy and felt the healthiest I had felt in many years. I also very much enjoyed the exercise, loved the fact that the 30 min workout could fit easily into my busy life. In recent months I gained a few kilos that I needed to get off due to personal circumstances. I had lost a bit of my mojo and wasn't going very often. I felt that I wasn't getting the...support, no contact (although the owner insisted I was getting weekly texts when I questioned her)? I believe that Curves Complete is now obsolete and my gym has brought in "Bright Line Eating"! I showed no interest in this plan as I don't believe it is a Lifestyle change, it's a diet cutting out many food groups and I don't beleive is sustainable. As I was not showing enthusiasm for this, I was no longer a part of our community. When I spoke to the owner about cancelling/suspending my membership, she took it very personally, got quite stroppy, spoke badly to me and behaved very unprofessionally ! I am very disappointed at how my time at Curves ended as I had loved it and had recommended it to many others who joined. I am now doing Curves Complete on my own and have lost 2 kilos in a week, this plan is good and it works if followed.
Trading hours changed without notice
Changes to shorten hours without notice from management claim to be short staffed yet when hired new staff hours stayed the same although many complaints to staff and management hours on websites are incorrect need updating
Better off going to a gym open all day without all these hourly restrictions
Excellent Petersham Curves in Sydney
Petersham Curves is highly recommended to people who live or work in area of Inner West in Sydney. Michelle manager is energetic, positive and enthusiastic and always follows up with consumers` medical practitioners. She tailors the exercises program according to health needs and body abilities. All staff are professional, kind and helpful. The environment is nice and clean. I cannot imagine better place for women well-being!
Best decision I ever made!
I had been attending a rehab gym for a physical injury, when I decided to try Curves. Best decision ever. Staff are friendly, motivational and full of advice if you ask for it. Not pushy or demanding, but happy to Make suggestions if you ask. No pressure to perform, just a lovely, happy place to work out, at your own pace, as much or as little as you feel like.
Loved Curves until I had to change location
I used to go to curves in Reservoir & started about 10 years ago. I loved it there and got the best results. I was going around 4 days a week and the owner kept me motivated and it was a young clientele. I then moved from the area and decided to become a member at Taylor’s Lakes. I was a member there on & off. Omg what a disaster that club is! Marilyn the owner is painful, in your face & unmotivating.. didn’t care to do measurements, the staff there didn’t motivate me at all. You could hardly hear the music it was so boring! I have asked to can...cel & she won’t let me cancel unless I pay $50 cancellation fee plus a few arrears amounts that I supposedly owe.. Mind you I hardly attended. She wants it all on the spot.. I’m so disappointed that it’s come to this.. I loved my time at Reservoir..
Avoid at all costs
I’m appalled at the Goulburn Curves owner who gave me a hostile and rude earful when I rang to cancel my membership. You can not lecture a customer when they cancel, it is not your concern if I can’t afford the $89.66 every month or have to cancel for health issues. I’m not losing weight, I’m not being supported so i don’t want to pay that amount for bad air conditioning and uncaring rude staff. I’m happy to pay the $50 fee but I am not paying another membership installment for the next month if I won’t be going to use the facility. Curves is a...pay-in-advance service, don’t fall into the trap of ‘you still have to pay the next month fee’ because you already have. Disregard the 30 written notice, that is utter bull as I have never heard of that or have been informed of that in all my (on and off) years at curves. No effort was made to ensure i had understood the agreement, I was hurried to sign it and not given the proper chance to read through it. When I did my first weigh in they wanted to use my measurements from 2 years ago, because they didnt want to go through to trouble of weighing me and taking my measurements! That is pathetic. The owner also made my life a misery when it came to direct debits, deliberately choosing dates where she knew I wasnt paid until a few days after leaving me with the headache of trying to sort it out with the gym and my bank. Not worth it, avoid at all costs
Rosebud Curves is the best
Being going to Curves in Rosebud going on 8 year now & the gym is had 3 owners BUT Tracey who has own Curves in Rosebud for the last 3 years (going onto 4) is brilliant. Not only supportive but also helps with any information on how to lose the weight. The other girls who work with Tracey are really friendly, I'm getting more support from Tracey than I ever did from the previous 2 owners.
Worst value for money ever
This gym costs more than a 24 hour Gym and how ridiculous that you have to be there by 5.30 on Tuesdays or you cant do a work out. Went to go last night, walked in the door at 5.55pm and get told they close at 6pm for Christmas hours, they are only open short hours on Saturdays and closed Sundays and public holidays.
If you want value for money this place ain’t it.
I was a member of Curves for over 12months I phoned to cancel membership as I was working away from the area and I didn't think that I would be back . The owner of the Kilsyth Curves wouldn't cancel she insisted that she would put the membership on hold. Without my permission she started taking the membership out of my account even though I hadn't been back to the Gym for months. As far as I am concerned she has stolen $800 from me and refuses to pay it back.
I joined 12 months ago (June2017) and have for a few months not attended and just let my membership expire (June 2018) however membership payments continued to come out of my account without my permission after the 12 months because I did not cancel my membership.... I only signed for 12 months however membership continues until you say stop! Disappointed and feel ripped off you took money not owed based on your policy..... will take this higher.
Getting the most out of Curves is UP TO YOU.
The Curves I attended in Lilydale consisted of a circuit of hydraulic machines that the staff members train you to use upon joining.
You are given a tag which holds all your personal details, your weight, measurements and body fat %.
When you enter the gym you put this tag into a computer that shows your progress! Very visual and helpful. Along with this, the machines adjust to your strength levels and have a coloured bar showing how hard you are pushing. They suggest you keep it in a.strong mid range but you can go gentler or harder depend...
Didn't make any difference to my "curves"
I joined up to lose weight and size but after a year I still had my curves and weight and noticed that a lot of the ladies that had been going for 3 years or more, looked the exact shape that I was trying to get rid of. Fun staff and lots of laughs but that doesn't get the flab off...!!!
Loved Curves up until 2 weeks ago.
So, I've attended a Curves centre in my local area here in the Illawarra for up to 3 years (this year) and recently, I'm not so sure that they even have their intentions in the right place.
This gym is excellent if you want to learn about eating well and don't have time for a normal gym. All up, with their diet program and consistently going to the gym (4 days a week) I lost up to 30kg. I say up to because I derailed at no fault to the gym.
This gym will not work for you if you do not eat properly and don't work out on a regular basis.
Hard sell, all about money
I completed the Curves complete and did lose weight. Needless to say I went back to my old ways and enrolled again a year later, back where I started. Similar to others here, I was told I was signing up for a 3 month plan but was livid to find the contract I signed, which was thrust under my nose while I was on the circuit, was for 12 months. I quit as soon as I found out because I was already sick of the constant in-your-face stuff. I just wanted to do a workout and be left in peace. I got my bank to cancel the direct debit and wasn't pursued. Curves is good for all round exercise but is expensive and limited hours is so annoying.
Concept great. Head office admin disgusting.
Whilst the amenities and staff at my location was great, when the centre closed down and I needed information regarding statements for my health insurance for rebates, suddenly nobody has information about me, no history or records of payments of the past 7 years of my loyal and prompt service and payment. When the place closed down where did all my history/records go. just make sure if you need info from your branch do it now because if they close their doors, you are a nobody and they don't want to help you at all.
Great program for busy women
I've been going for years, it's a great program which gets you fit in 30 minutes. In fact I've never been fitter in my adult life. Of course you have to work at it, going 3 times a week is best. It only takes 30 minutes and no set times and I just call in on my way home from work. The people are professional and friendly.
I enjoyed going to Curves Tweed Heads, but I left due to family circumstances. Told them, emailed them, because they kept taking nearly $100 per month for 12 months. Had no reply from them. Eventually contacted the centre and they stopped payments, but would not give me a refund from the time I left the centre. I had been contacting Curves head office for all this, but didn't know I had to contact the actual centre. No such thing as good will from these people. I was on Curves Complete, the food management, which I signed a contract for 12 mont...hs. I assumed payments would have stopped even after this period, I didn't even think about them keeping up with payments, a long time later(12 MONTHS), I found out they were still charging. Even if they refunded me for the time after my contract finished, I would have been satisfied, but alas, no such thing as fair play. Just money grabbing. When I hadn't been their for quite a while, you would think that they would have contacted me to ask what I was going to do.
Avoid Curves Enfield/Strathfield
Moved without providing notice then continued to take money from credit card. Did not update website, did not return calls, did not leave sign on the door, head office unable/unwilling to do anything. Promised refund never arrived.
Dirty, limited facilities, no close parking.
Hours of operation limited, not open Sundays.
Manager unpleasant (e.g will not open door until exact opening time even if pouring with rain) and is male which is suboptimal in a women's only gym.
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Questions & Answers
I joined Curves in 2009, paying $59.00 per month. Will my monthly fee rise or will it always remain $59?
There is every chance that your monthly fee will rise. I too joined Curves in 2009 and my monthly fee increased over the years. Currently, it is just under $80-00 per month.
after you have joined with a automatic withdraw from your checking can they change the time on you and still take your money?
If you join curves can they increase your membership costs as time goes by? I was told it will always stay on your cost you joined up on. Can anyone advise me on this as my membership price has increased.
I am not completely sure. My membership did not change when I was member but also, my membership fees were discounted as I joined during a promotion, and once the promotion time expired I was paying the usual fees per month. Most gyms readjust pricing when the lease of the premises they are settled increase, so I would guess it is the same with Curves. The only way to be sure about this is to ask Curves directly 1300 287 837 or, even better, send them an email asking this here http://curves.com.au/contact-us. You will have a written proof in case you visit one of their gyms and a staff misinforms you. Also, read the terms and conditions!
Under normal circumstances your membership fees will always remain the same as when you started provided you never left and then rejoined. (Eg: If you joined and the rate was $59 a month but after 2 years you needed to cancel, but then after 6, 7, 8 months etc., you decided to rejoin, the monthly fees may have risen to $79 a month which is what you would not have to pay.
Sometimes we have promotions as we do at the moment. Monthly fees have been halved for 3 months and then come February 2016 your fees would be the normal $79 a month. This would be explained to you at the time of sign up.
Their so called legal document stating that "The Member may continue to maintain this membership, at the above monthly rate for the life of the member or the facility" is not worth the paper its written on. Even though our franchise remained under the same ownership they claimed that the umbrella company of Curves international had changed hands numerous times and therefore the agreement was void- what a load of crock!!
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